A small group with individuals from the Help Desk and Training Services Team, the Instructional Technology Support Services Team, and the Library issues a report.
July 2002
Core services are outlined.
May 2003
Collaborating teams from ITS and the Library exchange mission statements.
Dec 2003
IC Committee submits a pilot project description for review by the College Librarian and the Vice President for Information Technology.
Aug 2004
Collaborating teams draft documents outlining expectations of one other.
Aug 2004
Protocol for conflict resolution adopted.
Sept 2004
Pilot project begins with joint staffing of an IC service desk for two hours on Tuesday and Thursday afternoons.
Mar 2006
Planning begins for the physical integration of ITS's Multimedia Presentation Center (MPC) into the Information Commons, located in the Library's reference area.
Aug 2006
A program document is completed for the enlarged Information Commons area.
Oct 2006
A preliminary timeline for the MPC/Information Commons merge is established.
July 2007
The MPC is moved into the expanded Information Commons space, and a single service point staffed by library and ITS personnel is established.
