"My tutor went through the problems step by step with me, making sure I understood."

"The people are very helpful, and I do not mind asking for help."

"I liked working with a peer (tutor) on a one-to-one basis."

"The tutors were friendly and helpful. They answered my questions and helped me through my problems."

"(the help is) Less intimidating than a professor."

"It gives me time to work with students who have taken the course."

"The help in the QLit. Center actually know what they are doing."