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Contact Information

315-859-4169
315-859-4185 (fax)

Academic Facilities


Request for Software Installation

In addition to the standard suite of software that is installed on lab workstations and technology enhanced (TE) classrooms, faculty members can request to have additional, specialized software installed for their specific academic needs.

The standard suite of software for each platform includes:

Windows (XP Professional)
Microsoft Office, Internet Explorer¹, Adobe Reader, Citrix Web Client
QuickTime, Windows and Real Media Players
iTunes, Firefox, Photoshop, Dreamweaver, Google Earth

Macintosh (OS X 10.5)
Microsoft Office, Firefox¹, Preview, Citrix ICA Client
QuickTime² and Real Media Players
iLife - iTunes, iMovie, iPhoto, iDVD, Garage Band
TextWrangler, Safari, Photoshop, Dreamweaver, Google Earth

Additional software is required to be appropriately licensed and will be tested by ITS for compatibility before installation. Approved software will be available within 4-6 weeks of the request.

Requests for additional software can be made by calling Desktop Integration Services at 5DIS (x5347), or by filling out the form below*.

Name

Phone

Email

Software

Locations
TE Classrooms (Windows)
TE Classrooms, Science Center 3039 (Macintosh)
KJ 220, KJ 225, Science Center 3019 (Windows)
Burke 001 (Macintosh)
Other:
Additional Details:

*Requests submitted using the form will be followed up on with a phone call for additional information generally within one business day.

¹ indicates default web browser
² includes Flip4Mac™ WMV components for Windows Media video/audio playback

Key Resources

Audiovisual/Presentation Requests Central Storage E-Mail HILLgroup Information Commons ListServ Mailing List Info Multimedia Presentation Center (MPC) Technology Support Search Quick Reference Guide Web Support

Services (phone numbers)

Audiovisual Services (x4231) Benefactor (x4633) Cable Television (x4120) Colleague (x5247) Computer Repair (x4171) Helpdesk (x4181) Instructional Support (x4877) Laptop Loaner (x4169) Network (x5638) Phones - Employees (x4160) Phones - Students (x4160) Training (x4178) Web Support (x4932)