|
|||||||||||||||||||||||||||
|
ITS At A Glance
ITS Home
For Prospective Students
For New Students
Mission Statement
Activities and Priorities
Teams and Members
Forms
Lab Facilities
Technology Classrooms
Policies, Procedures, Plans, and Standards
ITS Job Opportunities
ITS Office Directory
Network Status Log
Buying a Personal Computer
ITS Newsletter
Contact Information
315-859-4169 315-859-4185 (fax) |
Making your computer safe and compliant
To keep your computer safe from viruses, spyware and hacker attacks there are several things you need to have installed. It is also important for your computer to be compliant with the list below in order to make office appointments with the Help Desk staff. Each semester will begin with a grace period (announced via e-mail) that typically spans the first two or three weeks of the semester. The ITS Help Desk will be happy to assist you with your computer questions and problems over the phone (859-4181). Please refer to our main Help Desk page for our hours. If your computer is compliant with the list below, you should experience far fewer problems with viruses, spyware and hacker attacks. To be compliant, your computer needs to have... Windows Vista Home Professional & XP Professional (XP Home edition is supported on a more limited basis)
Complete documentation -- including how to install all the components listed aboveWindows Remediation PacketMacintosh Remediation Packet Macintosh Remediation Packet for Off Campus
If you are reinstalling your Windows Operating SystemPre-Windows Reinstallation ChecklistPost-Windows Reinstallation Checklist
During the grace period - appointments are accepted for compliant and non-compliant computers After the grace period - appointments are accepted only for compliant computers and those with problems not related to compliance (i.e. software problems, configuration problems, e-mail, etc.)
|
Key ResourcesAudiovisual/Presentation Requests Central Storage E-Mail HILLgroup Information Commons ListServ Mailing List Info Multimedia Presentation Center (MPC) Technology Support Search Quick Reference Guide Web SupportServices (phone numbers)Audiovisual Services (x4231) Benefactor (x4633) Cable Television (x4120) Colleague (x5247) Computer Repair (x4171) Helpdesk (x4181) Instructional Support (x4877) Laptop Loaner (x4169) Network (x5638) Phones - Employees (x4160) Phones - Students (x4160) Training (x4178) Web Support (x4932) |
|||||||||||||||||||||||||
| Copyright © 2008 The Trustees of Hamilton College. All rights reserved. top of page | printable page | text: T T T | |||||||||||||||||||||||||||