Human Resources

Human Resources

Employee Information

Training and Development

Human Resources encourages College employees to take advantage of one or two-day community seminars designed to develop basic personal, professional, managerial, supervisory and technical skills.  For additional information regarding the programs as well as the registration process, contact Human Resources, x4302.

Many of the seminars listed below, as well as others, are also available as Audio and Web Conferences. This allows employees to participate in an information-packed session from your own office alone or with a group. Conferences usually last about 90 minutes. Please contact Human Resources, x4302 for a listing of conferences and registration information.

Listen while you drive to and from work!

In addition, Human Resources has two Audio Conferences on CD available for loan: 
"Never be Blindsided Again: Creating a Culture Where People Speak Up"  (Progressive Business Conferences, 1 hour);  "Essential Time Management Techniques for Administrative Professionals" (Rockhurst Web Conference Series, 1 hour). Please contact Human Resources, ext. 4302, if you would like to borrow these programs.

ITS Training On Campus

Personal and Professional Development

Creative Problem Solving and Strategic Thinking
November 14, Albany
November 13, Syracuse


How to Communicate with Tact and Professionalism
January 22-23, Albany
January 29-30, Syracuse

How to Manage Conflict and Confrontation
February 27, Albany
February 26, Syracuse

How to Deliever Exceptional Customer Service
March 6, Albany
March 4, Syracuse
March 5, Utica

Dealing with Difficult People 
December 10, Albany
December 11, Syracuse

Project Management Workshop
October 30, Syracuse

October 31, Albany

The Indispensable Office Manager
December 3, Syracuse
December 1, Albany

Management and Supervisory Skills:

Essential Skills for the First-Time Manager or Supervisor
November 20, Syracuse
November 18, Utica

A Crash Course for the First-Time Manager or Supervisor
November 20, Syracuse
November 18, Utica

The Ultimate Supervisor
February 25, Syracuse
February 23, Albany

Making the Transition from Staff to Supervisor
December 17, Syracuse
December 12, Albany

The Management Conference 
January 28, Syracuse
January 26, Albany

Fundamentals of Project Management
Decmeber 2-3, Utica
December 9-10, Syracuse