We encourage you to contact us with any questions or concerns.
Burke Library - 3rd Floor
helpdesk@hamilton.edu
859-4181
859-4185 - fax
Your Hamilton phone number is 315-859-[your four digit ext.]. Questions about your office telephone can be directed to the Telephone Services Team telephone@hamilton.edu.
On-campus Dialing Instructions
Voice Mail Instructions
Personal Cellular Phone Discount
New faculty are contacted by the Desktop Integration Services team about their office computing needs. To arrange for the installation of your computer or if you have additional needs not yet articulated (e.g. a particular software application), please call x5347 or email dis@hamilton.edu.
Hamilton maintains standard hardware configuations based on the current technology available combined with the current needs of the end-user. These apply to both the Macintosh and Windows platforms. More...
In Hamilton's modern networked environment, the ability to easily share information is important. Ideally, the ease of sharing should not depend upon which hardware environment is being used on the desktop (Wintel or Macintosh). Central to making sharing facile is the software environment, particularly software used for word processing, spreadsheets, databases, network browsing, and electronic mail. More...
Resources to learn how to use Hamilton's standard applications
Sophos Anti-virus software is free to employees for use on college-owned computers and for use on your home computers (as long as you are employed by the College).
Installing Sophos for Mac
Installing Sophos for Windows
On a monthly basis (sometimes more frequently if needed), ITS announces Windows security updates via email. In the email, you'll receive instructions on when and how to install the updates.
Hamilton employees can borrow laptop computers for up to seven consecutive days for uses related to college business. Both Windows XP and Macintosh OS X laptops are available. More...
For more information, or to make a reservation email laptop@hamilton.edu or call ext. 4169.
Hamilton's network is divided into two sections (domains):
There are numerous central systems that are available to faculty, staff, and students. In the event that you need assistance from the Help Desk, please be as specific as possible when describing the problems you are experiencing.
As a result of a generous gift from an alumnus, wireless network access was made available campus wide beginning in the 2007-2008 academic year. This expansion included a significant enhancement to the security of information transmitted wirelessly. Highlights of the wireless project included:
How to connect your computer to the secure wireless network
Note: It is recommended that Macintosh users turn off Airport when leaving campus.
The Network Account information sheet you receive at the start of your employment contains the user id and password you will use to access Hamilton resources, including My Hamilton (Campus Portal), email, the employee storage server (ESS), and Web Advisor. This sheet is mailed to new faculty at the physical address on file with the Dean's Office. It is given to staff upon their arrival, unless otherwise requested by the supervisor. If you did not receive your account details, please stop by the Help Desk (3rd floor of the Library) with your ID and you will be given another copy. It is important that you do not share this password with anyone.
http://my.hamilton.edu
My Hamilton is your personalized view of information and resources at Hamilton. You are able to customize the look and feel as well as the content displayed on your My Hamilton page. At My Hamilton you can access your email, Hamilton news, Blackboard, dining hall menus and much more.
Instructions for using My Hamilton
Email addresses
Hamilton email addresses are in the form of first initial of the person's first name followed by the first seven characters of the person's last name, e.g. mscoones@hamilton.edu. Due to duplicates, some email addresses may contain a person's middle initial. You can verify an address using the on-line directory.
Hamilton's current email system, HillConnect, is powered by Google Apps for Education.
Employee Storage Server (ESS) - Hamilton-d domain
Student Storage Server (SSS) - Hamilton-s domain
All registered students are given an account and 200 MB of space on this server. Please note: ESSand SSS are not intended to handle multimedia storage needs, e.g. video storage. ITS has other storage options to meet these needs.
Initially, your email and ESS (network) passwords match. Follow these instructions for changing one or both of your passwords as well as syncing your passwords. Our HillConnect webpage cotains a number of resources for your email account.
Use your email password to access WebAdvisor.
WebAdvisor is the product that allows students to access their academic records and faculty to access course and advisee information from anywhere they can access the web.
Please note: The official roster for your class appears in WebAdvisor, not Blackboard. If you add a student to your course in Blackboard, that student needs to complete his/her registration through the Registrar's Office.
If you have any problems using WebAdvisor, please contact the Office of the Registrar.
Direct Access to WebAdvisor menus
https://webadvisor.hamilton.edu
WebAdvisor Help for Faculty:
http://onthehill.hamilton.edu/college/registrar/webadvisor_instructions.html
WebAdvisor Help for Students:
http://onthehill.hamilton.edu/college/registrar/webadvisor_students.html
The College's main website is http://www.hamilton.edu. SiteManager is our own web editing tool and is used to maintain pages on www.hamilton.edu, people.hamilton.edu (personal webpages), students.hamilton.edu (student organization webpages), academics.hamilton.edu (academic department webpages), courses.hamilton.edu (webpages specific to an academic course), and conferences.hamilton.edu (conference websites). Attendance at a SiteManager class is required to become an editor. Class registration can be navigated to from the SiteManager home page.
If academic departments, faculty, students, and individuals prefer to use another web editing tool, server space can be provided.
If you would like assistance creating your own personal webpage, please contact learnit@hamilton.edu.
If you already have a personal website and need server space, please complete this form.
The Business Office in conjunction with ITS provides a Web based budet tool for management of College accounts. If you currently have budget oversight for one or more College accounts, you can contact the Business Office at x4322 for additional information.
The College Events Calendar allows you to:
In addition to being your ID, the Hill Card can also be used to pay for certain services on campus.
Your Hill Card account can be accessed online to deactivate your card when lost, add money to your account and view your account history.
In addition to the public search directory, Hamilton employees and students can use the full directory search to locate people on campus (requires authentication). This search includes additional information that is not available in the public search.
Hamilton's Survey Management Tool enables you to create a variety of on-line surveys or polls. If you would like assistance using the Survey Management Tool, please contact learnit@hamilton.edu.
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