To ensure a trouble-free connection, you must follow the steps in this guide before using Skype on your Mac or PC:
Mac OS X
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Click on the Apple icon in the upper-left-hand corner of the screen, select "System Preferences...";
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Select Security and Privacy;
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Ensure the Padlock in the lower-right-hand corner is unlocked;
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Select the Firewall tab;
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Click the Advanced button;
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Find Skype in the list;
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Choose to Block Incoming Connections for Skype;
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Click OK in the lower-right-hand corner;
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Close System Preferences.
You may now use Skype on your computer. To return to the overview document or find out how to create a high-quality videoconference, please click here.
Windows 7
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Click on the Start button and open the Control Panel;
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Click System and Security;
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Click Windows Firewall;
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Click Advanced Settings, located in the left column;
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Ensure by looking in the upper-left-hand corner of the window that you are in the Inbound Rules section;
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Find Skype in the list (there will be multiple entries);
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Double-click on the first entry;
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Select "Block the Connection;"
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Click Apply;
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Click OK to return to the list--you should now see a "Do Not Enter"-style icon next to the Skype entry, which means your action worked;
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Please do the same for the other Skype entries;
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After you're done, close the Firewall settings and Control Panel.
You may now use Skype on your computer. To return to the overview document or find out how to create a high-quality videoconference, please see the links below.
Other Videoconferencing Documents
