We encourage you to contact us with any questions or concerns.
Burke Library - 3rd Floor
helpdesk@hamilton.edu
859-4181
859-4185 - fax
Although the questions below allow you to quickly get to the information you need, you are urged to read through all of the sections to get a full understanding of what your options are after you graduate.
When is my account deleted?
What happens if I miss the deadline?
How do I get a deadline extension?
How do I get an alumni e-mail account?
How do I transfer mail out of my Hamilton account?
How do I forward mail to another account?
How do I set up an auto-reply that will send correspondents my new address?
What happens to the files I stored on the Student Storage Server (SSS)?
Questions?
Your Hamilton e-mail account will be deactivated approximately three (3) months after you graduate. Typically this occurs on August 31 or March 31 (for December graduates). Once your account is deactivated, no new mail is received. Your mail remains on the server after deactivation until your account is physically removed (deleted) one month later.
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Although your account is deactivated on the deadline date, your messages are not physically removed from our server for another month. This allows us to easily restore your messages should you accidentally miss the deadline. After the one month grace period has passed, your mail is no longer retrievable.
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Under special circumstances it is possible to obtain a brief extension. Please address your request to the helpdesk (hd@hamilton.edu). You should include your reason for requesting the extension and the length of time it is desired.
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The alumni address available to Hamilton graduates (you@alumni.hamilton.edu) is not an actual e-mail account. Instead, it is a mail forwarding service. To sign up for this service please visit the Hamilton Alumni Directory Registration page and follow the step-by-step registration process. When you register, you must provide a real address to which mail is forwarded when mail is addressed to you@alumni.hamilton.edu. The e-mail address you used as a student will not be available for your alumni e-mail address until your old account has been fully deleted as described above. The advantage to the alumni forwarding service is that it allows you to list a Hamilton Alumni e-mail address on professional correspondence. It remains in effect after your Hamilton student account is removed and as long as the address to which you forward mail remains active.
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To move existing mail from your Hamilton account into another account before your Hamilton account is deleted please refer to the pertinent section below.
http://my.hamilton.edu/its/rc/moving-your-mail-to-another-account-1
Many web-based e-mail accounts like Gmail (e.g.Yahoo), give you the ability to automatically import mail from your Hamilton account. The settings referenced in the instructions for Gmail may assist you in transferring your mail, however, the screens will be different depending on the e-mail provider you use.
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Once you have transferred your mail to your non-Hamilton account, it is wise to start forwarding new mail to that account at the same time. When forwarding is turned on it only forwards mail received from that point forward. To transfer mail previously received, please see the section above. For instructions on how to set up forwarding, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=10957
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To create an auto-reply message that will send correspondents your new e-mail address, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=25922
NOTE: Your auto-reply will end when your student e-mail account is deactivated! Consequently, the sooner you set this up, the better.
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If you have files stored on the Student Storage Server (SSS), they will remain available to you via the "Files" tab in My Hamilton only until about June 15. Before and after June 15, they can be accessed via FTP. Although the files you have stored on the SSS are backed up, the backup tapes are only retained for a few months. Consequently, it is imperitive that you move your SSS files to your personal computer as soon after graduation as possible. While you may not think you'll need that research paper you wrote in your second year, why take chances? ITS receives frantic requests each year from recent graduates who suddenly need a file to provide to a prospective employer or graduate college.
Prior to June 15, you can access your files via My Hamilton. Simply log in to my.hamilton.edu and click on the tab labeled "Files". There is documentation linked at the bottom of the Files page to assist you. Note that you can only save one file at a time.
After June 15, you can access your SSS files via FTP
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If you have questions regarding your Hamilton E-mail account after graduation, please feel free to contact the ITS Help Desk at helpdesk@hamilton.edu or call 315-859-4181.
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