We encourage you to contact us with any questions or concerns.

Burke Library - 3rd Floor
helpdesk@hamilton.edu

859-4181
859-4185 - fax

Resource Center Home

Repair

To restore hardware or software to a workable condition after damage or malfunction.

Available Resources

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  • Student Dialing and Voice Mail Instructions Repair Student Dialing Instructions On Campus Calls: Dial last 4 digit extension number Local calls: Dial 9 local number  Local Area Dialing Exchanges: 202,223,225,235,240,266,269,271,272,281,292,327,330,334,335,336,337,338,339,351,356,368,371,381 404,507,520,525,526,527,533,542,557,571,580,607,617,624,709,721,722,723,724,725,728,731,732,733 734,735,736,737,738,739,749,765,768,790,792,793,794,795,796,797,798,799,829,832,838,841,853,859 890,939,941,953 Regional and Long Distance Calls: (You will need a pre-paid phone card or calling card) Dial 9 toll free access number (800/888) of your pre-paid phone card or calling card and follow prompts International Calls: Dial 9 toll free access number (800/888) of your pre-paid phone card or calling card and follow prompts. Note: For international calls, you need to enter 011 country code city code (if needed) phone number Toll Free Calls: Dial 9 1 800, 855, 866, 877 or 888 phone number Calling Cards, Credit Cards, and Collect Calls: Dial 9 1 800, 855, 866, 877 or 888. Access phone number on your card and follow directions Directory Assistance: Dial 9 toll free access number (800/888) of your pre-paid phone card or calling card and follow instructions      Student Voice Mail Instructions You may request a personal voice mail box to receive and send messages on your resident room phone line. There is no charge for this service. Email telephone@hamilton.edu with your name, residence and room number. If you change rooms during the school year, please notify the telephone system administrator at extension 4160 or email telephone@hamilton.edu to move your voice mailbox to your new phone number. For those planning on staying on campus for the summer and wish to retain their voice mailbox please email telephone@hamilton.edu. To Set up Your Voice Mail Box:  From your own phone dial 4808 Enter temporary pass code: 1111 Follow prompts to record name and greeting Facts You Should Know: You keep the same voice mail box for the academic year Your voice mail box moves with you from room to room Maximum greeting length: 30 seconds Maximum message length: 2 minutes Maximum messages in voice mail box at one time: 20 Days new messages kept: 999 days Days saved messages kept: 999 days To Enter Your Voice Mailbox: From Your Room Dial 4808 Enter your pass code From Another Phone on Campus Dial 4809 Press the # key Enter the last four digits of your phone number Follow the prompts From Off-Campus Dial 315-859-4809 Press the # key Enter the last four digits of your phone number Follow the prompts Using Your Voice Mail Box: Retrieve Messages: Press 1 to listen Press 2 to pause Press 3 3 to fast forward to the end Press 9 to increase the volume Press # to skip to the next message Change Pass Code: Press 4 personal options Press 2 administrative options Press 1 pass code Press 5 personal pass code Change Greeting: Press 4 personal options Press 3 greetings Press 1 personal greeting   Student Phone Features & Tips, Troubleshooting and Repair Each dorm room is equipped with an analog line. You must provide your own phone. If you have requested a voice mailbox and have set it up a new message will be indicated by a stutter dial tone when you lift your handset. Call Waiting:  Press switchhook / flash button (The switchhook is located where your handset or receiver rests when you hang up. The flash button is a separate button on some phones, used to cut off calls or break off the dial tone.) Answer a new call Press switchhook / flash button to return to original call For Trouble Accessing Your Voice Mail Box: Call your phone number from another phone to make sure you have set up your voice mailbox on the correct extension. Make sure your phone is set to tone and not pulse (look for a small slide or switch on your phone or base) For Trouble Dialing Off Campus: If making regional or long distance calls, make sure your pre-paid phone card or calling card is active Make sure your phone is set to tone and not pulse (look for a small slide or switch on your phone or base) Stutter Dial Tone: indicates a voice mail message For Static or Noise: Call 4160 or e-mail: telephone@hamilton.edu For No Dial Tone: Check all connections Make sure you are plugged into the voice jack and not the network jack Try another phone in the jack to make sure it is not your phone. Remember cordless phones need to be charged and have batteries that need replacing Questions: telephone@hamilton.edu or 1-315-859-4160
  • Student Dialing and Voice Mail Instructions Telephone Student Dialing Instructions On Campus Calls: Dial last 4 digit extension number Local calls: Dial 9 local number  Local Area Dialing Exchanges: 202,223,225,235,240,266,269,271,272,281,292,327,330,334,335,336,337,338,339,351,356,368,371,381 404,507,520,525,526,527,533,542,557,571,580,607,617,624,709,721,722,723,724,725,728,731,732,733 734,735,736,737,738,739,749,765,768,790,792,793,794,795,796,797,798,799,829,832,838,841,853,859 890,939,941,953 Regional and Long Distance Calls: (You will need a pre-paid phone card or calling card) Dial 9 toll free access number (800/888) of your pre-paid phone card or calling card and follow prompts International Calls: Dial 9 toll free access number (800/888) of your pre-paid phone card or calling card and follow prompts. Note: For international calls, you need to enter 011 country code city code (if needed) phone number Toll Free Calls: Dial 9 1 800, 855, 866, 877 or 888 phone number Calling Cards, Credit Cards, and Collect Calls: Dial 9 1 800, 855, 866, 877 or 888. Access phone number on your card and follow directions Directory Assistance: Dial 9 toll free access number (800/888) of your pre-paid phone card or calling card and follow instructions      Student Voice Mail Instructions You may request a personal voice mail box to receive and send messages on your resident room phone line. There is no charge for this service. Email telephone@hamilton.edu with your name, residence and room number. If you change rooms during the school year, please notify the telephone system administrator at extension 4160 or email telephone@hamilton.edu to move your voice mailbox to your new phone number. For those planning on staying on campus for the summer and wish to retain their voice mailbox please email telephone@hamilton.edu. To Set up Your Voice Mail Box:  From your own phone dial 4808 Enter temporary pass code: 1111 Follow prompts to record name and greeting Facts You Should Know: You keep the same voice mail box for the academic year Your voice mail box moves with you from room to room Maximum greeting length: 30 seconds Maximum message length: 2 minutes Maximum messages in voice mail box at one time: 20 Days new messages kept: 999 days Days saved messages kept: 999 days To Enter Your Voice Mailbox: From Your Room Dial 4808 Enter your pass code From Another Phone on Campus Dial 4809 Press the # key Enter the last four digits of your phone number Follow the prompts From Off-Campus Dial 315-859-4809 Press the # key Enter the last four digits of your phone number Follow the prompts Using Your Voice Mail Box: Retrieve Messages: Press 1 to listen Press 2 to pause Press 3 3 to fast forward to the end Press 9 to increase the volume Press # to skip to the next message Change Pass Code: Press 4 personal options Press 2 administrative options Press 1 pass code Press 5 personal pass code Change Greeting: Press 4 personal options Press 3 greetings Press 1 personal greeting   Student Phone Features & Tips, Troubleshooting and Repair Each dorm room is equipped with an analog line. You must provide your own phone. If you have requested a voice mailbox and have set it up a new message will be indicated by a stutter dial tone when you lift your handset. Call Waiting:  Press switchhook / flash button (The switchhook is located where your handset or receiver rests when you hang up. The flash button is a separate button on some phones, used to cut off calls or break off the dial tone.) Answer a new call Press switchhook / flash button to return to original call For Trouble Accessing Your Voice Mail Box: Call your phone number from another phone to make sure you have set up your voice mailbox on the correct extension. Make sure your phone is set to tone and not pulse (look for a small slide or switch on your phone or base) For Trouble Dialing Off Campus: If making regional or long distance calls, make sure your pre-paid phone card or calling card is active Make sure your phone is set to tone and not pulse (look for a small slide or switch on your phone or base) Stutter Dial Tone: indicates a voice mail message For Static or Noise: Call 4160 or e-mail: telephone@hamilton.edu For No Dial Tone: Check all connections Make sure you are plugged into the voice jack and not the network jack Try another phone in the jack to make sure it is not your phone. Remember cordless phones need to be charged and have batteries that need replacing Questions: telephone@hamilton.edu or 1-315-859-4160
  • Student Dialing and Voice Mail Instructions Voicemail Student Dialing Instructions On Campus Calls: Dial last 4 digit extension number Local calls: Dial 9 local number  Local Area Dialing Exchanges: 202,223,225,235,240,266,269,271,272,281,292,327,330,334,335,336,337,338,339,351,356,368,371,381 404,507,520,525,526,527,533,542,557,571,580,607,617,624,709,721,722,723,724,725,728,731,732,733 734,735,736,737,738,739,749,765,768,790,792,793,794,795,796,797,798,799,829,832,838,841,853,859 890,939,941,953 Regional and Long Distance Calls: (You will need a pre-paid phone card or calling card) Dial 9 toll free access number (800/888) of your pre-paid phone card or calling card and follow prompts International Calls: Dial 9 toll free access number (800/888) of your pre-paid phone card or calling card and follow prompts. Note: For international calls, you need to enter 011 country code city code (if needed) phone number Toll Free Calls: Dial 9 1 800, 855, 866, 877 or 888 phone number Calling Cards, Credit Cards, and Collect Calls: Dial 9 1 800, 855, 866, 877 or 888. Access phone number on your card and follow directions Directory Assistance: Dial 9 toll free access number (800/888) of your pre-paid phone card or calling card and follow instructions      Student Voice Mail Instructions You may request a personal voice mail box to receive and send messages on your resident room phone line. There is no charge for this service. Email telephone@hamilton.edu with your name, residence and room number. If you change rooms during the school year, please notify the telephone system administrator at extension 4160 or email telephone@hamilton.edu to move your voice mailbox to your new phone number. For those planning on staying on campus for the summer and wish to retain their voice mailbox please email telephone@hamilton.edu. To Set up Your Voice Mail Box:  From your own phone dial 4808 Enter temporary pass code: 1111 Follow prompts to record name and greeting Facts You Should Know: You keep the same voice mail box for the academic year Your voice mail box moves with you from room to room Maximum greeting length: 30 seconds Maximum message length: 2 minutes Maximum messages in voice mail box at one time: 20 Days new messages kept: 999 days Days saved messages kept: 999 days To Enter Your Voice Mailbox: From Your Room Dial 4808 Enter your pass code From Another Phone on Campus Dial 4809 Press the # key Enter the last four digits of your phone number Follow the prompts From Off-Campus Dial 315-859-4809 Press the # key Enter the last four digits of your phone number Follow the prompts Using Your Voice Mail Box: Retrieve Messages: Press 1 to listen Press 2 to pause Press 3 3 to fast forward to the end Press 9 to increase the volume Press # to skip to the next message Change Pass Code: Press 4 personal options Press 2 administrative options Press 1 pass code Press 5 personal pass code Change Greeting: Press 4 personal options Press 3 greetings Press 1 personal greeting   Student Phone Features & Tips, Troubleshooting and Repair Each dorm room is equipped with an analog line. You must provide your own phone. If you have requested a voice mailbox and have set it up a new message will be indicated by a stutter dial tone when you lift your handset. Call Waiting:  Press switchhook / flash button (The switchhook is located where your handset or receiver rests when you hang up. The flash button is a separate button on some phones, used to cut off calls or break off the dial tone.) Answer a new call Press switchhook / flash button to return to original call For Trouble Accessing Your Voice Mail Box: Call your phone number from another phone to make sure you have set up your voice mailbox on the correct extension. Make sure your phone is set to tone and not pulse (look for a small slide or switch on your phone or base) For Trouble Dialing Off Campus: If making regional or long distance calls, make sure your pre-paid phone card or calling card is active Make sure your phone is set to tone and not pulse (look for a small slide or switch on your phone or base) Stutter Dial Tone: indicates a voice mail message For Static or Noise: Call 4160 or e-mail: telephone@hamilton.edu For No Dial Tone: Check all connections Make sure you are plugged into the voice jack and not the network jack Try another phone in the jack to make sure it is not your phone. Remember cordless phones need to be charged and have batteries that need replacing Questions: telephone@hamilton.edu or 1-315-859-4160
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