Installing AVG Anti-virus
AVG Antivirus
Windows XP, Windows Vista, Windows 7
Downloading Free AVG
Open a web browser.
In the address field type in free.avg.com.
When the window loads under the Free basic protection windows on the web page click on Get it now!
On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download.
On the next web page that loads click on Download Now.
On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file.
Click Save File.
Installing Free AVG
Double click on the downloaded file to install AVG.
Click on Run.
Click Next.
In the Acceptance Notice window click Accept.
In the license agreement window click Accept.
Install the Standard Installation by clicking Next.
Click Next.
Click Next.
Click Finish.
AVG First Run Wizard
When the First Run Wizard window opens click Next.
Configure when you would like AVG to scan your computer.
Click Next.
Click Next.
Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next.
Click Next to update AVG.
Click Next.
Click Next.
Click Finish.
Installing AVG Anti-virus
Antivirus
Windows XP, Windows Vista, Windows 7
Downloading Free AVG
Open a web browser.
In the address field type in free.avg.com.
When the window loads under the Free basic protection windows on the web page click on Get it now!
On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download.
On the next web page that loads click on Download Now.
On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file.
Click Save File.
Installing Free AVG
Double click on the downloaded file to install AVG.
Click on Run.
Click Next.
In the Acceptance Notice window click Accept.
In the license agreement window click Accept.
Install the Standard Installation by clicking Next.
Click Next.
Click Next.
Click Finish.
AVG First Run Wizard
When the First Run Wizard window opens click Next.
Configure when you would like AVG to scan your computer.
Click Next.
Click Next.
Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next.
Click Next to update AVG.
Click Next.
Click Next.
Click Finish.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees
Antivirus
For Off Campus Use
Removal of old Sophos (if necessary)
NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos
1. At Finder click on your hard drive icon.
2. Open the folder Library.
3. Open the folder Application Support.
4. Open the folder Sophos Anti-virus.
5. Launch the Remove Sophos Anti-virus.
6. Once Sophos is removed from the computer you can install the new version of Sophos.
Downloading and Installing Sophos
1. Launch Firefox. NOTE: Safari will not work to download Sophos.
2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos
3. In the dialog box that appears type in your Hamilton Network password.
4. Click OK.
5. Click on the folder link Sophos Mac OS 10.2 & above.
6. Click on the link ESCOSX.zip to download the Sophos installer on your computer.
7. In the dialog box that appears, choose the bullet in front of Save File.
8. Click OK.
9. Locate the ESCOSX.zip that you downloaded.
10. Double click on the ESCOSX.zip to unpack the file folder.
Installing Sophos
1. Close all other applications.
2. Open the folder ESCOSX file folder on the desktop.
3. Double-click on the file Sophos Anti-Virus.mpkg.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
4. Click Continue in window This package contains a program that …
5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue.
6. The Important Information screen appears. Click Continue.
7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue.
8. The Standard Install screen appears. Click Install.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer.
9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close.
Configuring Sophos
1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar.
2. Select Open Sophos Anti-virus Preferences.
3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner.
4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
5. Click on the AutoUpdate tab (see figure below.)
6. On the Update from primary location select Company web server.
7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx
8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field.
9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server.
10. Place a check in the box labeled Check for updates on connection to network or internet.
11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences.
What to Expect When You’re Finished
1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found.
2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective.
3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below.
Repairing Disk Permissions
1. In your hard drive, open your Applications folder and then open the Utilities folder.
2. Open Disk Utility.
3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions.
4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes.
5. When finished, you’ll be notified that the Permissions repair is complete.
6. Quit Disk Utility.
Installing the Citrix Client on your Computer
Citrix
Installing Citrix Client
These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are:
• On a Windows system:
o Log into the Citrixweb page.
• A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop.
• Double-click on the installer when it when it has downloaded.
• Once the installation has completed, click the Continue button on the web page.
• Proceed to Launching Citrix Programs.
• If this does not seem to be the case for you, follow the directions for updating below.
• On a Macintosh system:
o After logging in, you will be taken to a screen that will prompt you to download the plugin.
o Click Download to download the plugin.
o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it.
o A window will open containing the plug-in installation file—double-click it to launch the installer.
o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully.
o Once the installation has completed, click the Continue button on the web page.
o Proceed to Launching Citrix Programs.
o If this does not seem to be the case for you, follow the directions for updating below.
• Updating your Citrix client, any system
o Log into the Citrixweb page.
o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing.
o Click on the “Preferences” menu and select “Connection Preferences”.
o Under “Client settings”, click on “Run Client Detection”.
• If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.”
• You’re done, there is no update or installation necessary.
o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client.
• Follow the directions on that page to download the client.
• If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see.
• Double click the saved file to run.
• If asked if you want to allow the program to make changes to your computer, click “Yes”.
o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Installing and Configuring Thunderbird
Email
For On-Campus Use
Installing Thunderbird
Go to http://www.mozilla.org/en-US/thunderbird/ to install the latest version of Thunderbird on either your Windows or Macintosh computer and follow the instructions. Once the download is complete, follow the instructions below.
If the Incompatible Add-on window is displayed, select the add-ons you use and click Check Now to check if there are compatible versions of the add-ons available. If a newer version is available, click Install Now, then click Done. If a newer version is not available the No Compatible Add-ons Found window is displayed. Click Finish to continue.
Open up Thunderbird. Click the X button to exit the tab Welcome to Thunderbird!
Configuring Thunderbird Settings
To Change the Incoming Server Settings:
Click the Tools menu, select Account Settings, then select Server Settings. Edit the following fields:
Set Server Name to imap.gmail.com
Set Connection security to SSL/TLS
Set Port to 993
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
NOTE: You will need to repeat this step for any additional Hamilton e-mail accounts you have setup in Thunderbird.
To Change the Outgoing Server Settings (SMTP):
Click Outgoing Server (SMTP), select username-mail.hamilton.edu (Default), click Edit and update the following fields:
Set Description to HillMail
Set Server Name to smtp.gmail.com
Set Connection security to SSL/TLS
Set Port to 465
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
Click OK.
To Change the Hamilton Address Book Settings:
Click Composition & Addressing, click the Edit Directories button, select Hamilton LDAP, click Delete and click OK.
The LDAP Directory Server window is still open, click the Add button and update the following fields:
Set Name to HillAD
Set Hostname to bud2c.hamilton.edu
Set Base DN to dc=hamilton,dc=edu (please note there are no spaces)
Check the option to Use secure connection (SSL)
Set Bind DN to username@hamilton.edu where “username” is your e-mail ID
Students: Set to username@students.hamilton.edu
Set Port number to 3269
Click OK and click OK to save the settings.
Select HillAD from the directory list and click OK.
To Configure the Hamilton address book to search on name (rather than username):
Click the Tools menu, select Options, select the Advanced icon, select the General tab and click the Config Editor button.
At the void warrant window uncheck the option to Show this warning next time and click the I’ll be careful, I promise! button.
In the Filter: field, type Ldap. The window will display several entries for ldap_2.servers.HillAD…..Select one of the entries and right-click, then choose New > String
Enter the string value preference name as ldap_2.servers.HillAD.autoComplete.nameFormat.
Please note this is case sensitive and there are no spaces. Please double-check for accuracy. Click OK.
Enter the string value as displayName.
Please note the square brackets are required, there are no spaces, and only the letter “N” is capitalized. Click OK.
Click the Red X exit button to close the Config Editor
The Options window is still open, choose the Composition icon and select the Addressing tab, check the option for Directory Server and select HillAD from the list. Click OK to close the Options window.
It's time to get your mail! Click the Get Mail icon and enter your e-mail password and click OK. Your mail folders should populate with your HillMail.
Fine Tune Thunderbird Settings for HillMail
Your sent message are automatically placed in the [Gmail/Sent Mail] folder, therefore it is no longer necessary to save a copy of your sent messages on the server. To update this setting click the Tools menu, select Account Settings, and then select Copies & Folders. Uncheck the box labeled Place a copy in:. Keep this window open for the next few steps.
To set the proper location for your Drafts folder select Account Settings, and then select Copies & Folders. In the Drafts, Archives, and Templates section: set the following:
Set Keep message drafts in: to Other and navigate to the folder username@hamilton.edu > [Gmail] > Drafts where “username” is your e-mail ID.
Keep message archives in: should be automatically set to Other: All Mail. If not, select Other and navigate to the folder username@hamilton.edu > Gmail > All Mail where “username” is your e-mail ID. Click OK.
NOTE: You will need to repeat this step for any additional Hamilton e-mail accounts you have set up in Thunderbird.
To keep Thunderbird from opening messages in tab form, select Tools then Options.
Click the Advanced icon and then select the Reading & Display tab.
Under Open messages in: select the radial button A new message window.
Click OK.
Things to Know about Thunderbird for HillMail
If you already had filters set up prior to updating and reconfiguring Thunderbird to work with your HillMail account, you might need to recreate your filters for every Hamilton account you check in Thunderbird. Those filters that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
Installing the Citrix Client on your Computer
Exceed
Installing Citrix Client
These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are:
• On a Windows system:
o Log into the Citrixweb page.
• A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop.
• Double-click on the installer when it when it has downloaded.
• Once the installation has completed, click the Continue button on the web page.
• Proceed to Launching Citrix Programs.
• If this does not seem to be the case for you, follow the directions for updating below.
• On a Macintosh system:
o After logging in, you will be taken to a screen that will prompt you to download the plugin.
o Click Download to download the plugin.
o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it.
o A window will open containing the plug-in installation file—double-click it to launch the installer.
o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully.
o Once the installation has completed, click the Continue button on the web page.
o Proceed to Launching Citrix Programs.
o If this does not seem to be the case for you, follow the directions for updating below.
• Updating your Citrix client, any system
o Log into the Citrixweb page.
o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing.
o Click on the “Preferences” menu and select “Connection Preferences”.
o Under “Client settings”, click on “Run Client Detection”.
• If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.”
• You’re done, there is no update or installation necessary.
o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client.
• Follow the directions on that page to download the client.
• If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see.
• Double click the saved file to run.
• If asked if you want to allow the program to make changes to your computer, click “Yes”.
o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Installing the Citrix Client on your Computer
IBM SPSS
Installing Citrix Client
These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are:
• On a Windows system:
o Log into the Citrixweb page.
• A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop.
• Double-click on the installer when it when it has downloaded.
• Once the installation has completed, click the Continue button on the web page.
• Proceed to Launching Citrix Programs.
• If this does not seem to be the case for you, follow the directions for updating below.
• On a Macintosh system:
o After logging in, you will be taken to a screen that will prompt you to download the plugin.
o Click Download to download the plugin.
o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it.
o A window will open containing the plug-in installation file—double-click it to launch the installer.
o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully.
o Once the installation has completed, click the Continue button on the web page.
o Proceed to Launching Citrix Programs.
o If this does not seem to be the case for you, follow the directions for updating below.
• Updating your Citrix client, any system
o Log into the Citrixweb page.
o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing.
o Click on the “Preferences” menu and select “Connection Preferences”.
o Under “Client settings”, click on “Run Client Detection”.
• If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.”
• You’re done, there is no update or installation necessary.
o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client.
• Follow the directions on that page to download the client.
• If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see.
• Double click the saved file to run.
• If asked if you want to allow the program to make changes to your computer, click “Yes”.
o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Installing and Configuring Thunderbird
Install
For On-Campus Use
Installing Thunderbird
Go to http://www.mozilla.org/en-US/thunderbird/ to install the latest version of Thunderbird on either your Windows or Macintosh computer and follow the instructions. Once the download is complete, follow the instructions below.
If the Incompatible Add-on window is displayed, select the add-ons you use and click Check Now to check if there are compatible versions of the add-ons available. If a newer version is available, click Install Now, then click Done. If a newer version is not available the No Compatible Add-ons Found window is displayed. Click Finish to continue.
Open up Thunderbird. Click the X button to exit the tab Welcome to Thunderbird!
Configuring Thunderbird Settings
To Change the Incoming Server Settings:
Click the Tools menu, select Account Settings, then select Server Settings. Edit the following fields:
Set Server Name to imap.gmail.com
Set Connection security to SSL/TLS
Set Port to 993
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
NOTE: You will need to repeat this step for any additional Hamilton e-mail accounts you have setup in Thunderbird.
To Change the Outgoing Server Settings (SMTP):
Click Outgoing Server (SMTP), select username-mail.hamilton.edu (Default), click Edit and update the following fields:
Set Description to HillMail
Set Server Name to smtp.gmail.com
Set Connection security to SSL/TLS
Set Port to 465
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
Click OK.
To Change the Hamilton Address Book Settings:
Click Composition & Addressing, click the Edit Directories button, select Hamilton LDAP, click Delete and click OK.
The LDAP Directory Server window is still open, click the Add button and update the following fields:
Set Name to HillAD
Set Hostname to bud2c.hamilton.edu
Set Base DN to dc=hamilton,dc=edu (please note there are no spaces)
Check the option to Use secure connection (SSL)
Set Bind DN to username@hamilton.edu where “username” is your e-mail ID
Students: Set to username@students.hamilton.edu
Set Port number to 3269
Click OK and click OK to save the settings.
Select HillAD from the directory list and click OK.
To Configure the Hamilton address book to search on name (rather than username):
Click the Tools menu, select Options, select the Advanced icon, select the General tab and click the Config Editor button.
At the void warrant window uncheck the option to Show this warning next time and click the I’ll be careful, I promise! button.
In the Filter: field, type Ldap. The window will display several entries for ldap_2.servers.HillAD…..Select one of the entries and right-click, then choose New > String
Enter the string value preference name as ldap_2.servers.HillAD.autoComplete.nameFormat.
Please note this is case sensitive and there are no spaces. Please double-check for accuracy. Click OK.
Enter the string value as displayName.
Please note the square brackets are required, there are no spaces, and only the letter “N” is capitalized. Click OK.
Click the Red X exit button to close the Config Editor
The Options window is still open, choose the Composition icon and select the Addressing tab, check the option for Directory Server and select HillAD from the list. Click OK to close the Options window.
It's time to get your mail! Click the Get Mail icon and enter your e-mail password and click OK. Your mail folders should populate with your HillMail.
Fine Tune Thunderbird Settings for HillMail
Your sent message are automatically placed in the [Gmail/Sent Mail] folder, therefore it is no longer necessary to save a copy of your sent messages on the server. To update this setting click the Tools menu, select Account Settings, and then select Copies & Folders. Uncheck the box labeled Place a copy in:. Keep this window open for the next few steps.
To set the proper location for your Drafts folder select Account Settings, and then select Copies & Folders. In the Drafts, Archives, and Templates section: set the following:
Set Keep message drafts in: to Other and navigate to the folder username@hamilton.edu > [Gmail] > Drafts where “username” is your e-mail ID.
Keep message archives in: should be automatically set to Other: All Mail. If not, select Other and navigate to the folder username@hamilton.edu > Gmail > All Mail where “username” is your e-mail ID. Click OK.
NOTE: You will need to repeat this step for any additional Hamilton e-mail accounts you have set up in Thunderbird.
To keep Thunderbird from opening messages in tab form, select Tools then Options.
Click the Advanced icon and then select the Reading & Display tab.
Under Open messages in: select the radial button A new message window.
Click OK.
Things to Know about Thunderbird for HillMail
If you already had filters set up prior to updating and reconfiguring Thunderbird to work with your HillMail account, you might need to recreate your filters for every Hamilton account you check in Thunderbird. Those filters that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
Installing AVG Anti-virus
Install
Windows XP, Windows Vista, Windows 7
Downloading Free AVG
Open a web browser.
In the address field type in free.avg.com.
When the window loads under the Free basic protection windows on the web page click on Get it now!
On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download.
On the next web page that loads click on Download Now.
On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file.
Click Save File.
Installing Free AVG
Double click on the downloaded file to install AVG.
Click on Run.
Click Next.
In the Acceptance Notice window click Accept.
In the license agreement window click Accept.
Install the Standard Installation by clicking Next.
Click Next.
Click Next.
Click Finish.
AVG First Run Wizard
When the First Run Wizard window opens click Next.
Configure when you would like AVG to scan your computer.
Click Next.
Click Next.
Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next.
Click Next to update AVG.
Click Next.
Click Next.
Click Finish.
Installing Mozilla Firefox on Windows and Macintosh Computers
Install
For Personal Windows & Macintosh Computers
Click on the link below and follow their instructions for installing Mozilla Firefox on your operating system: http://support.mozilla.com/en-US/kb/Installing Firefox?s=installation&r=0&as=
For Hamilton-Owned Macintosh Computers
Download the latest version of Firefox from Mozilla's website here. Choose to Save the file.
Go to your Macintosh HD, open the Applications folder, and navigate to Firefox. NOTE: For Macintosh 10.7 (Lion) users, hold CTRL and cllick on the Firefox icon on your dock, choose Options, and select Show in Finder.
Move the old version of Firefox to the Trash icon on the dock.
Navigate to the file location for the new version of Firefox you just downloaded and double-click it.
In the window that appears like the one below, drag the Firefox icon to the Applications folder icon.
Follow the instructions.
If prompted, enter your Hamilton network credentials.
Once the installation is complete, open Firefox. The message below will only appear the first time you open Firefox after it has been downloaded. Click Open.
You have successfully installed the latest version of Mozilla Firefox and can now browse the internet with more security.
For Hamilton-Owned Windows Computers
NOTE: By default, Mozilla Firefox is set to automatically install the latest updates. If you prefer to install the latest updates yourself and check what version you are using, you can follow the steps below.
Open Firefox. Go to the Help menu and select About Firefox.
Firefox will now check for updates. You can view its progress by reading the light grey text located below your Firefox version. NOTE: Depending on how you have Firefox setup to install updates, you may see a Check for Updates button. Click that to begin checking your browser for updates.
If any updates need to be installed, click Apply Update and follow the directions on the screen to complete the installation process.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees
Install
For Off Campus Use
Removal of old Sophos (if necessary)
NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos
1. At Finder click on your hard drive icon.
2. Open the folder Library.
3. Open the folder Application Support.
4. Open the folder Sophos Anti-virus.
5. Launch the Remove Sophos Anti-virus.
6. Once Sophos is removed from the computer you can install the new version of Sophos.
Downloading and Installing Sophos
1. Launch Firefox. NOTE: Safari will not work to download Sophos.
2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos
3. In the dialog box that appears type in your Hamilton Network password.
4. Click OK.
5. Click on the folder link Sophos Mac OS 10.2 & above.
6. Click on the link ESCOSX.zip to download the Sophos installer on your computer.
7. In the dialog box that appears, choose the bullet in front of Save File.
8. Click OK.
9. Locate the ESCOSX.zip that you downloaded.
10. Double click on the ESCOSX.zip to unpack the file folder.
Installing Sophos
1. Close all other applications.
2. Open the folder ESCOSX file folder on the desktop.
3. Double-click on the file Sophos Anti-Virus.mpkg.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
4. Click Continue in window This package contains a program that …
5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue.
6. The Important Information screen appears. Click Continue.
7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue.
8. The Standard Install screen appears. Click Install.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer.
9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close.
Configuring Sophos
1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar.
2. Select Open Sophos Anti-virus Preferences.
3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner.
4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
5. Click on the AutoUpdate tab (see figure below.)
6. On the Update from primary location select Company web server.
7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx
8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field.
9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server.
10. Place a check in the box labeled Check for updates on connection to network or internet.
11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences.
What to Expect When You’re Finished
1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found.
2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective.
3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below.
Repairing Disk Permissions
1. In your hard drive, open your Applications folder and then open the Utilities folder.
2. Open Disk Utility.
3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions.
4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes.
5. When finished, you’ll be notified that the Permissions repair is complete.
6. Quit Disk Utility.
Installing Sophos Anti-Virus on Windows for Employees Only
Install
For Off-Campus Use
NOTE: If you are using wireless as your connection to install Sophos the installation will fail. Please connect your computer to a wired connection to install Sophos.
NOTE: If you have other anti-virus software installed on your computer or an older version of Sophos, you must uninstall it before proceeding with these instructions. Depending on your operating system:
Windows XP: Go to the Control Panel and select Add or Remove programs, locate your anti-virus software in the list and click on the Change/Remove button.
Windows Vista/7: Go to Control Panel and select Programs, locate your anti-virus software in the list and click on the Uninstall button.
Downloading Sophos
Connect to the Internet using your ISP (Internet Service Provider) and then launch Windows Explorer. Go to the Start menu, select All Programs, then Accessories, and then Windows Explorer (this is not the same as Internet Explorer 7).
In Windows Explorer’s address line type ftp://software.hamilton.edu
For User Name type in HAMILTON-D\USERNAME. Your username is your network ID name.
Enter your Hamilton network password in the Password box.
Click Log On.
If you receive the following alert, click Unblock.
Open the Sophos folder, and then open the interchk folder.
Drag the file savw_95_sa_sfx.exe to the desktop of your computer.
Close Windows Explorer.
Installing Sophos
To install Sophos on your computer see the steps for the operating system you are running.
Windaws XP - double click on savw_95_sa_sfx.exe then click Run.
Windows Vista/7 – Right click on savw_95_sa_sfx.exe and Run as Administrator.
When the installation wizard appears, click Install.
Click Next.
Agree to the License agreement and click Next.
Click Next to create the folder.
To configure Sophos automatic updating please type in the following:
In the Address type in http://sophosupdate.hamilton.edu/per/cids/s000/savscfxp
In Username type in hamilton-d\username. Your username is your network ID name.
In Password type in your hamilton network password.
Confirm password type in your hamilton network password.
Click Next.
Uncheck the box next to Remove third-party security software and click Next.
Click Next.
Click Next.
Click Finish to complete the installation.
Installing the Citrix Client on your Computer
Install
Installing Citrix Client
These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are:
• On a Windows system:
o Log into the Citrixweb page.
• A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop.
• Double-click on the installer when it when it has downloaded.
• Once the installation has completed, click the Continue button on the web page.
• Proceed to Launching Citrix Programs.
• If this does not seem to be the case for you, follow the directions for updating below.
• On a Macintosh system:
o After logging in, you will be taken to a screen that will prompt you to download the plugin.
o Click Download to download the plugin.
o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it.
o A window will open containing the plug-in installation file—double-click it to launch the installer.
o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully.
o Once the installation has completed, click the Continue button on the web page.
o Proceed to Launching Citrix Programs.
o If this does not seem to be the case for you, follow the directions for updating below.
• Updating your Citrix client, any system
o Log into the Citrixweb page.
o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing.
o Click on the “Preferences” menu and select “Connection Preferences”.
o Under “Client settings”, click on “Run Client Detection”.
• If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.”
• You’re done, there is no update or installation necessary.
o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client.
• Follow the directions on that page to download the client.
• If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see.
• Double click the saved file to run.
• If asked if you want to allow the program to make changes to your computer, click “Yes”.
o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Microsoft Office 2010 Work at Home License for Windows
Install
License Terms and Conditions
Hamilton College subscribes to the Microsoft Campus Agreement volume licensing program for the Microsoft Office applications used on campus (Word, Excel, and PowerPoint). This agreement includes “Work at Home” rights for Office according to the following terms and conditions:
Faculty and staff who are licensed to use the particular product at school, have the right to run one copy of that product on a home PC that they own or lease for school-related purposes only. (Microsoft Campus and School v.3.2b, 2004).
Your DVD is good for two installations: the original installation on your home machine and a reinstall if necessary.
Please do not use this DVD to install Microsoft Office on your college-owned computer.
NOTE: If you received three discs in your “at home” CD/DVD pack, please use the DVD labeled Microsoft Office Professional Plus 2010 (Product Key Required). The other two discs are for installing Microsoft Lync 2010 and Microsoft Business Contact Manager 2010.
Recommended System Requirements
Processor 500 megahertz (MHz) processor or higher
Operating System Windows XP (with SP3), Vista (with SP1) or 7
Memory 512 MB RAM
Disk Space Minimum 3.5 GB of hard-disk space required
Disk Drive DVD drive
Note: Office 2010 does not run on the Microsoft Windows Me, Windows 98, Windows 2000, or Windows NT operating systems.
Product Key
On the back of the DVD sleeve you will find a 25 character alphanumeric code called a product key, similar to the one shown below. Keep this product key in a safe place, it is a unique code needed to install Office and to verify your license with Microsoft.
Uninstall Old Versions of Office
Before installing Office 2010, you must uninstall any older versions of Microsoft Office currently installed on your computer. If you do not have an older version of Office on your computer, skip ahead to the Install Office 2010 section. If you do have an older version of Office on your computer, uninstall it as follows:
Go to the Start button (lower left corner of your screen) and open the Control Panel.
Windows XP: Open Add or Remove Programs
Windows Vista/7: Open Programs and Features
After the list of programs populates, scroll down and click on “Microsoft Office Professional***”
Click Remove or Uninstall.
Follow the on-screen prompts to remove Office.
Reboot after Office is finished uninstalling.
Install Office 2010
We recommend a custom installation to provide the necessary tools, templates, and text converters you are accustomed to using on your college-owned computer.
Insert the MS Office DVD. If “autoplay” is enabled on your system, the installation process will start automatically. In Windows Vista/7, you may be prompted to allow the Microsoft Setup Bootstrapper to make changes to the computer – click Yes. If the DVD does not autoplay, browse to the DVD drive (from My Computer (XP) or Computer (Vista/7)) and manually run setup.exe by double clicking on it.
Enter the Product Key (found on the back of the DVD sleeve) in the space provided to the left of the Continue button. Make sure that Attempt to automatically activate my product online is checked and then click Continue.
On the next screen, check the box labeled I accept the terms of this agreement, then click Continue.
On the Choose Installation screen, click on the Customize button.
Click the down arrow icon next to Microsoft Office at the top of the tree and select Run all from My Computer. This will select all components.
After selecting all components, you can then go down through the list and remove any individual components that you do not use. Consult the table below for information on each of the available components in Office 2010.
Office 2010 Component
Description
Recommended
Microsoft Access
Database
No
Microsoft Excel
Spreadsheet
Yes
Microsoft InfoPath
Electronic Forms
User Choice
Microsoft OneNote
Free-form Data Organizer
User Choice
Microsoft Outlook
Email Client
User Choice
Microsoft PowerPoint
Presentation
Yes
Microsoft Publisher
Desktop Publishing
User Choice
Microsoft SharePoint
Workspace Document Collaboration
No
Microsoft Visio Viewer
Diagram software (viewer only)
User Choice
Microsoft Word
Word Processor
Yes
Office Shared Features
Features shared by multiple components
Yes
Office Tools
Features shared by multiple components
Yes
Click on the down arrow icon next to each component that you do not wish to install and select Not Available.
Once you have finished customizing your selections, click the Install Now button to begin the installation.
After the installation has completed, click Close.
You will be prompted to configure updates for Microsoft Office the first time you open one of the Office programs. We advise selecting the “Recommended Settings” option.
Microsoft Office 2011 Work at Home License for Macintosh
Install
Office 2011 for Macintosh
License Terms and Conditions
Hamilton College subscribes to the Microsoft Campus Agreement volume licensing program for the Microsoft Office applications used on campus (Word, Excel, and PowerPoint). This agreement includes “Work at Home” rights for Office according to the following terms and conditions:
Faculty and staff who are licensed to use the particular product at school, have the right to run one copy of that product on a home PC that they own or lease for school-related purposes only.(Microsoft Campus and School v.3.2b, 2004).
Your DVD is good for two installations: the original installation on your home machine and a reinstall if necessary.
Please do not use this DVD to install Microsoft Office on your college-owned computer.
NOTE: If you received two discs in your “at home” DVD pack, please use the DVD labeled Microsoft Office for Mac Standard 2011 (Product Key Required). The other DVD is for installing Microsoft Communicator for Mac 2011.
Recommended System Requirements
Processor Intel Processor
Operating System Mac OS X version 10.5.8 or later
Memory 1 GB RAM
Disk Space Minimum 2.5 GB of free hard-disk space required
Disk Drive DVD drive
Product Key
On the back of the DVD sleeve you will find a 25 character alphanumeric code called a product key, similar to the one shown below. Keep this product key in a safe place, it is a unique code needed to install Office and to verify your license with Microsoft.
Uninstall Old Versions of Office
NOTE: You must be logged in as an administrator on the computer in order to proceed.
Before installing Office 2011, you must uninstall any older versions of Microsoft Office currently installed on your computer. If you do not have an older version of Office on your computer, skip ahead to the Install Office 2011 section. If you do have an older version of Office on your computer, uninstall it by dragging the Microsoft Office XX folder in the Applications folder to the trash.
Install Office 2011
We recommend a custom installation to provide the necessary tools, templates, and text converters you are accustomed to using on your college-owned computer.
1. Insert the MS Office DVD. It should mount and open automatically.
2. Double-click the Office Installer icon.
3. The Installer will now launch and display a Welcome screen. Click Continue.
4. The Software License Agreement screen will appear. Click Continue and then click Agree on the little popup window that displays afterward.
5. You will be asked to select a destination – select Macintosh HD (in most cases, this will be your only option). Click Continue.
6. The Installation window will appear. Click on the Customize button.
7. In the Custom Install window, click on the triangle next to Microsoft Office 2011 to expand all of the components. You may wish to uncheck components that you do not use (e.g. Outlook, Messenger, etc). Consult the table below for information on each of the available components in Office 2011.
Office 2011 Component Description Recommended
Microsoft Word Word Processor Yes
Microsoft Excel Spreadsheet Yes
Microsoft PowerPoint Presentation Yes
Microsoft Outlook Email Client User Choice
Microsoft Messenger Messenger Client User Choice
Remote Desktop Connection for Mac User Choice
Visual Basic for Applications Programmatic features Yes
Proofing Tools Spelling and Grammar checkers Yes
Microsoft Document Connection for Mac User Choice
Office Fonts Fonts Yes
Automated Actions User Choice
Dock Icons Create Dock Icons for Office programs Yes
8. Uncheck each component that you do not wish to install, then click the Install button.
9. You will be prompted to authenticate. Enter the password of the account you use to log on to the computer.
10. The installer will install Office 2011, which can take several minutes. When the “Installation was successful” message appears, click the Close button.
11. The Installer will close and the Office Setup Assistant will launch. Click on Enter your product key.
12. Type in the Product Key from the back of the DVD sleeve. Make sure you have an internet connection and click Activate.
13. If activation is successful, you will see a message that your copy of Office for Mac is now activated. Click Continue.
14. At the personalization screen, enter your First and Last names in the appropriate fields. Enter Hamilton College in the Company name field. Click Continue.
15. At the next screen select Yes to Keep Office for Mac up to date. We recommend selecting No to the Customer Experience Improvement Program. Click Continue and then Done.
16. Microsoft AutoUpdate will now launch and check for updates. It should be set to automatically check for updates weekly, which is what we recommend.
17. Follow the prompts to install any updates found. Once completed, Office 2011 will be installed and ready to use.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees
Mac OS 10.4 Tiger
For Off Campus Use
Removal of old Sophos (if necessary)
NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos
1. At Finder click on your hard drive icon.
2. Open the folder Library.
3. Open the folder Application Support.
4. Open the folder Sophos Anti-virus.
5. Launch the Remove Sophos Anti-virus.
6. Once Sophos is removed from the computer you can install the new version of Sophos.
Downloading and Installing Sophos
1. Launch Firefox. NOTE: Safari will not work to download Sophos.
2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos
3. In the dialog box that appears type in your Hamilton Network password.
4. Click OK.
5. Click on the folder link Sophos Mac OS 10.2 & above.
6. Click on the link ESCOSX.zip to download the Sophos installer on your computer.
7. In the dialog box that appears, choose the bullet in front of Save File.
8. Click OK.
9. Locate the ESCOSX.zip that you downloaded.
10. Double click on the ESCOSX.zip to unpack the file folder.
Installing Sophos
1. Close all other applications.
2. Open the folder ESCOSX file folder on the desktop.
3. Double-click on the file Sophos Anti-Virus.mpkg.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
4. Click Continue in window This package contains a program that …
5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue.
6. The Important Information screen appears. Click Continue.
7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue.
8. The Standard Install screen appears. Click Install.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer.
9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close.
Configuring Sophos
1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar.
2. Select Open Sophos Anti-virus Preferences.
3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner.
4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
5. Click on the AutoUpdate tab (see figure below.)
6. On the Update from primary location select Company web server.
7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx
8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field.
9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server.
10. Place a check in the box labeled Check for updates on connection to network or internet.
11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences.
What to Expect When You’re Finished
1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found.
2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective.
3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below.
Repairing Disk Permissions
1. In your hard drive, open your Applications folder and then open the Utilities folder.
2. Open Disk Utility.
3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions.
4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes.
5. When finished, you’ll be notified that the Permissions repair is complete.
6. Quit Disk Utility.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees
Mac OS 10.5 Leopard
For Off Campus Use
Removal of old Sophos (if necessary)
NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos
1. At Finder click on your hard drive icon.
2. Open the folder Library.
3. Open the folder Application Support.
4. Open the folder Sophos Anti-virus.
5. Launch the Remove Sophos Anti-virus.
6. Once Sophos is removed from the computer you can install the new version of Sophos.
Downloading and Installing Sophos
1. Launch Firefox. NOTE: Safari will not work to download Sophos.
2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos
3. In the dialog box that appears type in your Hamilton Network password.
4. Click OK.
5. Click on the folder link Sophos Mac OS 10.2 & above.
6. Click on the link ESCOSX.zip to download the Sophos installer on your computer.
7. In the dialog box that appears, choose the bullet in front of Save File.
8. Click OK.
9. Locate the ESCOSX.zip that you downloaded.
10. Double click on the ESCOSX.zip to unpack the file folder.
Installing Sophos
1. Close all other applications.
2. Open the folder ESCOSX file folder on the desktop.
3. Double-click on the file Sophos Anti-Virus.mpkg.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
4. Click Continue in window This package contains a program that …
5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue.
6. The Important Information screen appears. Click Continue.
7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue.
8. The Standard Install screen appears. Click Install.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer.
9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close.
Configuring Sophos
1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar.
2. Select Open Sophos Anti-virus Preferences.
3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner.
4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
5. Click on the AutoUpdate tab (see figure below.)
6. On the Update from primary location select Company web server.
7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx
8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field.
9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server.
10. Place a check in the box labeled Check for updates on connection to network or internet.
11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences.
What to Expect When You’re Finished
1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found.
2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective.
3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below.
Repairing Disk Permissions
1. In your hard drive, open your Applications folder and then open the Utilities folder.
2. Open Disk Utility.
3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions.
4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes.
5. When finished, you’ll be notified that the Permissions repair is complete.
6. Quit Disk Utility.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees
Mac OS 10.6 Snow Leopard
For Off Campus Use
Removal of old Sophos (if necessary)
NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos
1. At Finder click on your hard drive icon.
2. Open the folder Library.
3. Open the folder Application Support.
4. Open the folder Sophos Anti-virus.
5. Launch the Remove Sophos Anti-virus.
6. Once Sophos is removed from the computer you can install the new version of Sophos.
Downloading and Installing Sophos
1. Launch Firefox. NOTE: Safari will not work to download Sophos.
2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos
3. In the dialog box that appears type in your Hamilton Network password.
4. Click OK.
5. Click on the folder link Sophos Mac OS 10.2 & above.
6. Click on the link ESCOSX.zip to download the Sophos installer on your computer.
7. In the dialog box that appears, choose the bullet in front of Save File.
8. Click OK.
9. Locate the ESCOSX.zip that you downloaded.
10. Double click on the ESCOSX.zip to unpack the file folder.
Installing Sophos
1. Close all other applications.
2. Open the folder ESCOSX file folder on the desktop.
3. Double-click on the file Sophos Anti-Virus.mpkg.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
4. Click Continue in window This package contains a program that …
5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue.
6. The Important Information screen appears. Click Continue.
7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue.
8. The Standard Install screen appears. Click Install.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer.
9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close.
Configuring Sophos
1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar.
2. Select Open Sophos Anti-virus Preferences.
3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner.
4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
5. Click on the AutoUpdate tab (see figure below.)
6. On the Update from primary location select Company web server.
7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx
8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field.
9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server.
10. Place a check in the box labeled Check for updates on connection to network or internet.
11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences.
What to Expect When You’re Finished
1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found.
2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective.
3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below.
Repairing Disk Permissions
1. In your hard drive, open your Applications folder and then open the Utilities folder.
2. Open Disk Utility.
3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions.
4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes.
5. When finished, you’ll be notified that the Permissions repair is complete.
6. Quit Disk Utility.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees
Mac OS 10.7 Lion
For Off Campus Use
Removal of old Sophos (if necessary)
NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos
1. At Finder click on your hard drive icon.
2. Open the folder Library.
3. Open the folder Application Support.
4. Open the folder Sophos Anti-virus.
5. Launch the Remove Sophos Anti-virus.
6. Once Sophos is removed from the computer you can install the new version of Sophos.
Downloading and Installing Sophos
1. Launch Firefox. NOTE: Safari will not work to download Sophos.
2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos
3. In the dialog box that appears type in your Hamilton Network password.
4. Click OK.
5. Click on the folder link Sophos Mac OS 10.2 & above.
6. Click on the link ESCOSX.zip to download the Sophos installer on your computer.
7. In the dialog box that appears, choose the bullet in front of Save File.
8. Click OK.
9. Locate the ESCOSX.zip that you downloaded.
10. Double click on the ESCOSX.zip to unpack the file folder.
Installing Sophos
1. Close all other applications.
2. Open the folder ESCOSX file folder on the desktop.
3. Double-click on the file Sophos Anti-Virus.mpkg.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
4. Click Continue in window This package contains a program that …
5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue.
6. The Important Information screen appears. Click Continue.
7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue.
8. The Standard Install screen appears. Click Install.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer.
9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close.
Configuring Sophos
1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar.
2. Select Open Sophos Anti-virus Preferences.
3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner.
4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
5. Click on the AutoUpdate tab (see figure below.)
6. On the Update from primary location select Company web server.
7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx
8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field.
9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server.
10. Place a check in the box labeled Check for updates on connection to network or internet.
11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences.
What to Expect When You’re Finished
1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found.
2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective.
3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below.
Repairing Disk Permissions
1. In your hard drive, open your Applications folder and then open the Utilities folder.
2. Open Disk Utility.
3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions.
4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes.
5. When finished, you’ll be notified that the Permissions repair is complete.
6. Quit Disk Utility.
Installing the Citrix Client on your Computer
Mapelsoft Maple
Installing Citrix Client
These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are:
• On a Windows system:
o Log into the Citrixweb page.
• A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop.
• Double-click on the installer when it when it has downloaded.
• Once the installation has completed, click the Continue button on the web page.
• Proceed to Launching Citrix Programs.
• If this does not seem to be the case for you, follow the directions for updating below.
• On a Macintosh system:
o After logging in, you will be taken to a screen that will prompt you to download the plugin.
o Click Download to download the plugin.
o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it.
o A window will open containing the plug-in installation file—double-click it to launch the installer.
o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully.
o Once the installation has completed, click the Continue button on the web page.
o Proceed to Launching Citrix Programs.
o If this does not seem to be the case for you, follow the directions for updating below.
• Updating your Citrix client, any system
o Log into the Citrixweb page.
o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing.
o Click on the “Preferences” menu and select “Connection Preferences”.
o Under “Client settings”, click on “Run Client Detection”.
• If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.”
• You’re done, there is no update or installation necessary.
o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client.
• Follow the directions on that page to download the client.
• If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see.
• Double click the saved file to run.
• If asked if you want to allow the program to make changes to your computer, click “Yes”.
o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Microsoft Office 2010 Work at Home License for Windows
Microsoft Office 2010
License Terms and Conditions
Hamilton College subscribes to the Microsoft Campus Agreement volume licensing program for the Microsoft Office applications used on campus (Word, Excel, and PowerPoint). This agreement includes “Work at Home” rights for Office according to the following terms and conditions:
Faculty and staff who are licensed to use the particular product at school, have the right to run one copy of that product on a home PC that they own or lease for school-related purposes only. (Microsoft Campus and School v.3.2b, 2004).
Your DVD is good for two installations: the original installation on your home machine and a reinstall if necessary.
Please do not use this DVD to install Microsoft Office on your college-owned computer.
NOTE: If you received three discs in your “at home” CD/DVD pack, please use the DVD labeled Microsoft Office Professional Plus 2010 (Product Key Required). The other two discs are for installing Microsoft Lync 2010 and Microsoft Business Contact Manager 2010.
Recommended System Requirements
Processor 500 megahertz (MHz) processor or higher
Operating System Windows XP (with SP3), Vista (with SP1) or 7
Memory 512 MB RAM
Disk Space Minimum 3.5 GB of hard-disk space required
Disk Drive DVD drive
Note: Office 2010 does not run on the Microsoft Windows Me, Windows 98, Windows 2000, or Windows NT operating systems.
Product Key
On the back of the DVD sleeve you will find a 25 character alphanumeric code called a product key, similar to the one shown below. Keep this product key in a safe place, it is a unique code needed to install Office and to verify your license with Microsoft.
Uninstall Old Versions of Office
Before installing Office 2010, you must uninstall any older versions of Microsoft Office currently installed on your computer. If you do not have an older version of Office on your computer, skip ahead to the Install Office 2010 section. If you do have an older version of Office on your computer, uninstall it as follows:
Go to the Start button (lower left corner of your screen) and open the Control Panel.
Windows XP: Open Add or Remove Programs
Windows Vista/7: Open Programs and Features
After the list of programs populates, scroll down and click on “Microsoft Office Professional***”
Click Remove or Uninstall.
Follow the on-screen prompts to remove Office.
Reboot after Office is finished uninstalling.
Install Office 2010
We recommend a custom installation to provide the necessary tools, templates, and text converters you are accustomed to using on your college-owned computer.
Insert the MS Office DVD. If “autoplay” is enabled on your system, the installation process will start automatically. In Windows Vista/7, you may be prompted to allow the Microsoft Setup Bootstrapper to make changes to the computer – click Yes. If the DVD does not autoplay, browse to the DVD drive (from My Computer (XP) or Computer (Vista/7)) and manually run setup.exe by double clicking on it.
Enter the Product Key (found on the back of the DVD sleeve) in the space provided to the left of the Continue button. Make sure that Attempt to automatically activate my product online is checked and then click Continue.
On the next screen, check the box labeled I accept the terms of this agreement, then click Continue.
On the Choose Installation screen, click on the Customize button.
Click the down arrow icon next to Microsoft Office at the top of the tree and select Run all from My Computer. This will select all components.
After selecting all components, you can then go down through the list and remove any individual components that you do not use. Consult the table below for information on each of the available components in Office 2010.
Office 2010 Component
Description
Recommended
Microsoft Access
Database
No
Microsoft Excel
Spreadsheet
Yes
Microsoft InfoPath
Electronic Forms
User Choice
Microsoft OneNote
Free-form Data Organizer
User Choice
Microsoft Outlook
Email Client
User Choice
Microsoft PowerPoint
Presentation
Yes
Microsoft Publisher
Desktop Publishing
User Choice
Microsoft SharePoint
Workspace Document Collaboration
No
Microsoft Visio Viewer
Diagram software (viewer only)
User Choice
Microsoft Word
Word Processor
Yes
Office Shared Features
Features shared by multiple components
Yes
Office Tools
Features shared by multiple components
Yes
Click on the down arrow icon next to each component that you do not wish to install and select Not Available.
Once you have finished customizing your selections, click the Install Now button to begin the installation.
After the installation has completed, click Close.
You will be prompted to configure updates for Microsoft Office the first time you open one of the Office programs. We advise selecting the “Recommended Settings” option.
Microsoft Office 2011 Work at Home License for Macintosh
Microsoft Office 2011
Office 2011 for Macintosh
License Terms and Conditions
Hamilton College subscribes to the Microsoft Campus Agreement volume licensing program for the Microsoft Office applications used on campus (Word, Excel, and PowerPoint). This agreement includes “Work at Home” rights for Office according to the following terms and conditions:
Faculty and staff who are licensed to use the particular product at school, have the right to run one copy of that product on a home PC that they own or lease for school-related purposes only.(Microsoft Campus and School v.3.2b, 2004).
Your DVD is good for two installations: the original installation on your home machine and a reinstall if necessary.
Please do not use this DVD to install Microsoft Office on your college-owned computer.
NOTE: If you received two discs in your “at home” DVD pack, please use the DVD labeled Microsoft Office for Mac Standard 2011 (Product Key Required). The other DVD is for installing Microsoft Communicator for Mac 2011.
Recommended System Requirements
Processor Intel Processor
Operating System Mac OS X version 10.5.8 or later
Memory 1 GB RAM
Disk Space Minimum 2.5 GB of free hard-disk space required
Disk Drive DVD drive
Product Key
On the back of the DVD sleeve you will find a 25 character alphanumeric code called a product key, similar to the one shown below. Keep this product key in a safe place, it is a unique code needed to install Office and to verify your license with Microsoft.
Uninstall Old Versions of Office
NOTE: You must be logged in as an administrator on the computer in order to proceed.
Before installing Office 2011, you must uninstall any older versions of Microsoft Office currently installed on your computer. If you do not have an older version of Office on your computer, skip ahead to the Install Office 2011 section. If you do have an older version of Office on your computer, uninstall it by dragging the Microsoft Office XX folder in the Applications folder to the trash.
Install Office 2011
We recommend a custom installation to provide the necessary tools, templates, and text converters you are accustomed to using on your college-owned computer.
1. Insert the MS Office DVD. It should mount and open automatically.
2. Double-click the Office Installer icon.
3. The Installer will now launch and display a Welcome screen. Click Continue.
4. The Software License Agreement screen will appear. Click Continue and then click Agree on the little popup window that displays afterward.
5. You will be asked to select a destination – select Macintosh HD (in most cases, this will be your only option). Click Continue.
6. The Installation window will appear. Click on the Customize button.
7. In the Custom Install window, click on the triangle next to Microsoft Office 2011 to expand all of the components. You may wish to uncheck components that you do not use (e.g. Outlook, Messenger, etc). Consult the table below for information on each of the available components in Office 2011.
Office 2011 Component Description Recommended
Microsoft Word Word Processor Yes
Microsoft Excel Spreadsheet Yes
Microsoft PowerPoint Presentation Yes
Microsoft Outlook Email Client User Choice
Microsoft Messenger Messenger Client User Choice
Remote Desktop Connection for Mac User Choice
Visual Basic for Applications Programmatic features Yes
Proofing Tools Spelling and Grammar checkers Yes
Microsoft Document Connection for Mac User Choice
Office Fonts Fonts Yes
Automated Actions User Choice
Dock Icons Create Dock Icons for Office programs Yes
8. Uncheck each component that you do not wish to install, then click the Install button.
9. You will be prompted to authenticate. Enter the password of the account you use to log on to the computer.
10. The installer will install Office 2011, which can take several minutes. When the “Installation was successful” message appears, click the Close button.
11. The Installer will close and the Office Setup Assistant will launch. Click on Enter your product key.
12. Type in the Product Key from the back of the DVD sleeve. Make sure you have an internet connection and click Activate.
13. If activation is successful, you will see a message that your copy of Office for Mac is now activated. Click Continue.
14. At the personalization screen, enter your First and Last names in the appropriate fields. Enter Hamilton College in the Company name field. Click Continue.
15. At the next screen select Yes to Keep Office for Mac up to date. We recommend selecting No to the Customer Experience Improvement Program. Click Continue and then Done.
16. Microsoft AutoUpdate will now launch and check for updates. It should be set to automatically check for updates weekly, which is what we recommend.
17. Follow the prompts to install any updates found. Once completed, Office 2011 will be installed and ready to use.
Installing Mozilla Firefox on Windows and Macintosh Computers
Mozilla Firefox
For Personal Windows & Macintosh Computers
Click on the link below and follow their instructions for installing Mozilla Firefox on your operating system: http://support.mozilla.com/en-US/kb/Installing Firefox?s=installation&r=0&as=
For Hamilton-Owned Macintosh Computers
Download the latest version of Firefox from Mozilla's website here. Choose to Save the file.
Go to your Macintosh HD, open the Applications folder, and navigate to Firefox. NOTE: For Macintosh 10.7 (Lion) users, hold CTRL and cllick on the Firefox icon on your dock, choose Options, and select Show in Finder.
Move the old version of Firefox to the Trash icon on the dock.
Navigate to the file location for the new version of Firefox you just downloaded and double-click it.
In the window that appears like the one below, drag the Firefox icon to the Applications folder icon.
Follow the instructions.
If prompted, enter your Hamilton network credentials.
Once the installation is complete, open Firefox. The message below will only appear the first time you open Firefox after it has been downloaded. Click Open.
You have successfully installed the latest version of Mozilla Firefox and can now browse the internet with more security.
For Hamilton-Owned Windows Computers
NOTE: By default, Mozilla Firefox is set to automatically install the latest updates. If you prefer to install the latest updates yourself and check what version you are using, you can follow the steps below.
Open Firefox. Go to the Help menu and select About Firefox.
Firefox will now check for updates. You can view its progress by reading the light grey text located below your Firefox version. NOTE: Depending on how you have Firefox setup to install updates, you may see a Check for Updates button. Click that to begin checking your browser for updates.
If any updates need to be installed, click Apply Update and follow the directions on the screen to complete the installation process.
Installing and Configuring Thunderbird
Mozilla Thunderbird
For On-Campus Use
Installing Thunderbird
Go to http://www.mozilla.org/en-US/thunderbird/ to install the latest version of Thunderbird on either your Windows or Macintosh computer and follow the instructions. Once the download is complete, follow the instructions below.
If the Incompatible Add-on window is displayed, select the add-ons you use and click Check Now to check if there are compatible versions of the add-ons available. If a newer version is available, click Install Now, then click Done. If a newer version is not available the No Compatible Add-ons Found window is displayed. Click Finish to continue.
Open up Thunderbird. Click the X button to exit the tab Welcome to Thunderbird!
Configuring Thunderbird Settings
To Change the Incoming Server Settings:
Click the Tools menu, select Account Settings, then select Server Settings. Edit the following fields:
Set Server Name to imap.gmail.com
Set Connection security to SSL/TLS
Set Port to 993
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
NOTE: You will need to repeat this step for any additional Hamilton e-mail accounts you have setup in Thunderbird.
To Change the Outgoing Server Settings (SMTP):
Click Outgoing Server (SMTP), select username-mail.hamilton.edu (Default), click Edit and update the following fields:
Set Description to HillMail
Set Server Name to smtp.gmail.com
Set Connection security to SSL/TLS
Set Port to 465
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
Click OK.
To Change the Hamilton Address Book Settings:
Click Composition & Addressing, click the Edit Directories button, select Hamilton LDAP, click Delete and click OK.
The LDAP Directory Server window is still open, click the Add button and update the following fields:
Set Name to HillAD
Set Hostname to bud2c.hamilton.edu
Set Base DN to dc=hamilton,dc=edu (please note there are no spaces)
Check the option to Use secure connection (SSL)
Set Bind DN to username@hamilton.edu where “username” is your e-mail ID
Students: Set to username@students.hamilton.edu
Set Port number to 3269
Click OK and click OK to save the settings.
Select HillAD from the directory list and click OK.
To Configure the Hamilton address book to search on name (rather than username):
Click the Tools menu, select Options, select the Advanced icon, select the General tab and click the Config Editor button.
At the void warrant window uncheck the option to Show this warning next time and click the I’ll be careful, I promise! button.
In the Filter: field, type Ldap. The window will display several entries for ldap_2.servers.HillAD…..Select one of the entries and right-click, then choose New > String
Enter the string value preference name as ldap_2.servers.HillAD.autoComplete.nameFormat.
Please note this is case sensitive and there are no spaces. Please double-check for accuracy. Click OK.
Enter the string value as displayName.
Please note the square brackets are required, there are no spaces, and only the letter “N” is capitalized. Click OK.
Click the Red X exit button to close the Config Editor
The Options window is still open, choose the Composition icon and select the Addressing tab, check the option for Directory Server and select HillAD from the list. Click OK to close the Options window.
It's time to get your mail! Click the Get Mail icon and enter your e-mail password and click OK. Your mail folders should populate with your HillMail.
Fine Tune Thunderbird Settings for HillMail
Your sent message are automatically placed in the [Gmail/Sent Mail] folder, therefore it is no longer necessary to save a copy of your sent messages on the server. To update this setting click the Tools menu, select Account Settings, and then select Copies & Folders. Uncheck the box labeled Place a copy in:. Keep this window open for the next few steps.
To set the proper location for your Drafts folder select Account Settings, and then select Copies & Folders. In the Drafts, Archives, and Templates section: set the following:
Set Keep message drafts in: to Other and navigate to the folder username@hamilton.edu > [Gmail] > Drafts where “username” is your e-mail ID.
Keep message archives in: should be automatically set to Other: All Mail. If not, select Other and navigate to the folder username@hamilton.edu > Gmail > All Mail where “username” is your e-mail ID. Click OK.
NOTE: You will need to repeat this step for any additional Hamilton e-mail accounts you have set up in Thunderbird.
To keep Thunderbird from opening messages in tab form, select Tools then Options.
Click the Advanced icon and then select the Reading & Display tab.
Under Open messages in: select the radial button A new message window.
Click OK.
Things to Know about Thunderbird for HillMail
If you already had filters set up prior to updating and reconfiguring Thunderbird to work with your HillMail account, you might need to recreate your filters for every Hamilton account you check in Thunderbird. Those filters that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
Installing and Configuring Thunderbird
Software
For On-Campus Use
Installing Thunderbird
Go to http://www.mozilla.org/en-US/thunderbird/ to install the latest version of Thunderbird on either your Windows or Macintosh computer and follow the instructions. Once the download is complete, follow the instructions below.
If the Incompatible Add-on window is displayed, select the add-ons you use and click Check Now to check if there are compatible versions of the add-ons available. If a newer version is available, click Install Now, then click Done. If a newer version is not available the No Compatible Add-ons Found window is displayed. Click Finish to continue.
Open up Thunderbird. Click the X button to exit the tab Welcome to Thunderbird!
Configuring Thunderbird Settings
To Change the Incoming Server Settings:
Click the Tools menu, select Account Settings, then select Server Settings. Edit the following fields:
Set Server Name to imap.gmail.com
Set Connection security to SSL/TLS
Set Port to 993
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
NOTE: You will need to repeat this step for any additional Hamilton e-mail accounts you have setup in Thunderbird.
To Change the Outgoing Server Settings (SMTP):
Click Outgoing Server (SMTP), select username-mail.hamilton.edu (Default), click Edit and update the following fields:
Set Description to HillMail
Set Server Name to smtp.gmail.com
Set Connection security to SSL/TLS
Set Port to 465
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
Click OK.
To Change the Hamilton Address Book Settings:
Click Composition & Addressing, click the Edit Directories button, select Hamilton LDAP, click Delete and click OK.
The LDAP Directory Server window is still open, click the Add button and update the following fields:
Set Name to HillAD
Set Hostname to bud2c.hamilton.edu
Set Base DN to dc=hamilton,dc=edu (please note there are no spaces)
Check the option to Use secure connection (SSL)
Set Bind DN to username@hamilton.edu where “username” is your e-mail ID
Students: Set to username@students.hamilton.edu
Set Port number to 3269
Click OK and click OK to save the settings.
Select HillAD from the directory list and click OK.
To Configure the Hamilton address book to search on name (rather than username):
Click the Tools menu, select Options, select the Advanced icon, select the General tab and click the Config Editor button.
At the void warrant window uncheck the option to Show this warning next time and click the I’ll be careful, I promise! button.
In the Filter: field, type Ldap. The window will display several entries for ldap_2.servers.HillAD…..Select one of the entries and right-click, then choose New > String
Enter the string value preference name as ldap_2.servers.HillAD.autoComplete.nameFormat.
Please note this is case sensitive and there are no spaces. Please double-check for accuracy. Click OK.
Enter the string value as displayName.
Please note the square brackets are required, there are no spaces, and only the letter “N” is capitalized. Click OK.
Click the Red X exit button to close the Config Editor
The Options window is still open, choose the Composition icon and select the Addressing tab, check the option for Directory Server and select HillAD from the list. Click OK to close the Options window.
It's time to get your mail! Click the Get Mail icon and enter your e-mail password and click OK. Your mail folders should populate with your HillMail.
Fine Tune Thunderbird Settings for HillMail
Your sent message are automatically placed in the [Gmail/Sent Mail] folder, therefore it is no longer necessary to save a copy of your sent messages on the server. To update this setting click the Tools menu, select Account Settings, and then select Copies & Folders. Uncheck the box labeled Place a copy in:. Keep this window open for the next few steps.
To set the proper location for your Drafts folder select Account Settings, and then select Copies & Folders. In the Drafts, Archives, and Templates section: set the following:
Set Keep message drafts in: to Other and navigate to the folder username@hamilton.edu > [Gmail] > Drafts where “username” is your e-mail ID.
Keep message archives in: should be automatically set to Other: All Mail. If not, select Other and navigate to the folder username@hamilton.edu > Gmail > All Mail where “username” is your e-mail ID. Click OK.
NOTE: You will need to repeat this step for any additional Hamilton e-mail accounts you have set up in Thunderbird.
To keep Thunderbird from opening messages in tab form, select Tools then Options.
Click the Advanced icon and then select the Reading & Display tab.
Under Open messages in: select the radial button A new message window.
Click OK.
Things to Know about Thunderbird for HillMail
If you already had filters set up prior to updating and reconfiguring Thunderbird to work with your HillMail account, you might need to recreate your filters for every Hamilton account you check in Thunderbird. Those filters that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
Installing AVG Anti-virus
Software
Windows XP, Windows Vista, Windows 7
Downloading Free AVG
Open a web browser.
In the address field type in free.avg.com.
When the window loads under the Free basic protection windows on the web page click on Get it now!
On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download.
On the next web page that loads click on Download Now.
On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file.
Click Save File.
Installing Free AVG
Double click on the downloaded file to install AVG.
Click on Run.
Click Next.
In the Acceptance Notice window click Accept.
In the license agreement window click Accept.
Install the Standard Installation by clicking Next.
Click Next.
Click Next.
Click Finish.
AVG First Run Wizard
When the First Run Wizard window opens click Next.
Configure when you would like AVG to scan your computer.
Click Next.
Click Next.
Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next.
Click Next to update AVG.
Click Next.
Click Next.
Click Finish.
Installing Mozilla Firefox on Windows and Macintosh Computers
Software
For Personal Windows & Macintosh Computers
Click on the link below and follow their instructions for installing Mozilla Firefox on your operating system: http://support.mozilla.com/en-US/kb/Installing Firefox?s=installation&r=0&as=
For Hamilton-Owned Macintosh Computers
Download the latest version of Firefox from Mozilla's website here. Choose to Save the file.
Go to your Macintosh HD, open the Applications folder, and navigate to Firefox. NOTE: For Macintosh 10.7 (Lion) users, hold CTRL and cllick on the Firefox icon on your dock, choose Options, and select Show in Finder.
Move the old version of Firefox to the Trash icon on the dock.
Navigate to the file location for the new version of Firefox you just downloaded and double-click it.
In the window that appears like the one below, drag the Firefox icon to the Applications folder icon.
Follow the instructions.
If prompted, enter your Hamilton network credentials.
Once the installation is complete, open Firefox. The message below will only appear the first time you open Firefox after it has been downloaded. Click Open.
You have successfully installed the latest version of Mozilla Firefox and can now browse the internet with more security.
For Hamilton-Owned Windows Computers
NOTE: By default, Mozilla Firefox is set to automatically install the latest updates. If you prefer to install the latest updates yourself and check what version you are using, you can follow the steps below.
Open Firefox. Go to the Help menu and select About Firefox.
Firefox will now check for updates. You can view its progress by reading the light grey text located below your Firefox version. NOTE: Depending on how you have Firefox setup to install updates, you may see a Check for Updates button. Click that to begin checking your browser for updates.
If any updates need to be installed, click Apply Update and follow the directions on the screen to complete the installation process.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees
Software
For Off Campus Use
Removal of old Sophos (if necessary)
NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos
1. At Finder click on your hard drive icon.
2. Open the folder Library.
3. Open the folder Application Support.
4. Open the folder Sophos Anti-virus.
5. Launch the Remove Sophos Anti-virus.
6. Once Sophos is removed from the computer you can install the new version of Sophos.
Downloading and Installing Sophos
1. Launch Firefox. NOTE: Safari will not work to download Sophos.
2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos
3. In the dialog box that appears type in your Hamilton Network password.
4. Click OK.
5. Click on the folder link Sophos Mac OS 10.2 & above.
6. Click on the link ESCOSX.zip to download the Sophos installer on your computer.
7. In the dialog box that appears, choose the bullet in front of Save File.
8. Click OK.
9. Locate the ESCOSX.zip that you downloaded.
10. Double click on the ESCOSX.zip to unpack the file folder.
Installing Sophos
1. Close all other applications.
2. Open the folder ESCOSX file folder on the desktop.
3. Double-click on the file Sophos Anti-Virus.mpkg.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
4. Click Continue in window This package contains a program that …
5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue.
6. The Important Information screen appears. Click Continue.
7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue.
8. The Standard Install screen appears. Click Install.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer.
9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close.
Configuring Sophos
1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar.
2. Select Open Sophos Anti-virus Preferences.
3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner.
4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
5. Click on the AutoUpdate tab (see figure below.)
6. On the Update from primary location select Company web server.
7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx
8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field.
9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server.
10. Place a check in the box labeled Check for updates on connection to network or internet.
11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences.
What to Expect When You’re Finished
1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found.
2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective.
3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below.
Repairing Disk Permissions
1. In your hard drive, open your Applications folder and then open the Utilities folder.
2. Open Disk Utility.
3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions.
4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes.
5. When finished, you’ll be notified that the Permissions repair is complete.
6. Quit Disk Utility.
Installing Sophos Anti-Virus on Windows for Employees Only
Software
For Off-Campus Use
NOTE: If you are using wireless as your connection to install Sophos the installation will fail. Please connect your computer to a wired connection to install Sophos.
NOTE: If you have other anti-virus software installed on your computer or an older version of Sophos, you must uninstall it before proceeding with these instructions. Depending on your operating system:
Windows XP: Go to the Control Panel and select Add or Remove programs, locate your anti-virus software in the list and click on the Change/Remove button.
Windows Vista/7: Go to Control Panel and select Programs, locate your anti-virus software in the list and click on the Uninstall button.
Downloading Sophos
Connect to the Internet using your ISP (Internet Service Provider) and then launch Windows Explorer. Go to the Start menu, select All Programs, then Accessories, and then Windows Explorer (this is not the same as Internet Explorer 7).
In Windows Explorer’s address line type ftp://software.hamilton.edu
For User Name type in HAMILTON-D\USERNAME. Your username is your network ID name.
Enter your Hamilton network password in the Password box.
Click Log On.
If you receive the following alert, click Unblock.
Open the Sophos folder, and then open the interchk folder.
Drag the file savw_95_sa_sfx.exe to the desktop of your computer.
Close Windows Explorer.
Installing Sophos
To install Sophos on your computer see the steps for the operating system you are running.
Windaws XP - double click on savw_95_sa_sfx.exe then click Run.
Windows Vista/7 – Right click on savw_95_sa_sfx.exe and Run as Administrator.
When the installation wizard appears, click Install.
Click Next.
Agree to the License agreement and click Next.
Click Next to create the folder.
To configure Sophos automatic updating please type in the following:
In the Address type in http://sophosupdate.hamilton.edu/per/cids/s000/savscfxp
In Username type in hamilton-d\username. Your username is your network ID name.
In Password type in your hamilton network password.
Confirm password type in your hamilton network password.
Click Next.
Uncheck the box next to Remove third-party security software and click Next.
Click Next.
Click Next.
Click Finish to complete the installation.
Installing the Citrix Client on your Computer
Software
Installing Citrix Client
These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are:
• On a Windows system:
o Log into the Citrixweb page.
• A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop.
• Double-click on the installer when it when it has downloaded.
• Once the installation has completed, click the Continue button on the web page.
• Proceed to Launching Citrix Programs.
• If this does not seem to be the case for you, follow the directions for updating below.
• On a Macintosh system:
o After logging in, you will be taken to a screen that will prompt you to download the plugin.
o Click Download to download the plugin.
o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it.
o A window will open containing the plug-in installation file—double-click it to launch the installer.
o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully.
o Once the installation has completed, click the Continue button on the web page.
o Proceed to Launching Citrix Programs.
o If this does not seem to be the case for you, follow the directions for updating below.
• Updating your Citrix client, any system
o Log into the Citrixweb page.
o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing.
o Click on the “Preferences” menu and select “Connection Preferences”.
o Under “Client settings”, click on “Run Client Detection”.
• If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.”
• You’re done, there is no update or installation necessary.
o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client.
• Follow the directions on that page to download the client.
• If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see.
• Double click the saved file to run.
• If asked if you want to allow the program to make changes to your computer, click “Yes”.
o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Microsoft Office 2010 Work at Home License for Windows
Software
License Terms and Conditions
Hamilton College subscribes to the Microsoft Campus Agreement volume licensing program for the Microsoft Office applications used on campus (Word, Excel, and PowerPoint). This agreement includes “Work at Home” rights for Office according to the following terms and conditions:
Faculty and staff who are licensed to use the particular product at school, have the right to run one copy of that product on a home PC that they own or lease for school-related purposes only. (Microsoft Campus and School v.3.2b, 2004).
Your DVD is good for two installations: the original installation on your home machine and a reinstall if necessary.
Please do not use this DVD to install Microsoft Office on your college-owned computer.
NOTE: If you received three discs in your “at home” CD/DVD pack, please use the DVD labeled Microsoft Office Professional Plus 2010 (Product Key Required). The other two discs are for installing Microsoft Lync 2010 and Microsoft Business Contact Manager 2010.
Recommended System Requirements
Processor 500 megahertz (MHz) processor or higher
Operating System Windows XP (with SP3), Vista (with SP1) or 7
Memory 512 MB RAM
Disk Space Minimum 3.5 GB of hard-disk space required
Disk Drive DVD drive
Note: Office 2010 does not run on the Microsoft Windows Me, Windows 98, Windows 2000, or Windows NT operating systems.
Product Key
On the back of the DVD sleeve you will find a 25 character alphanumeric code called a product key, similar to the one shown below. Keep this product key in a safe place, it is a unique code needed to install Office and to verify your license with Microsoft.
Uninstall Old Versions of Office
Before installing Office 2010, you must uninstall any older versions of Microsoft Office currently installed on your computer. If you do not have an older version of Office on your computer, skip ahead to the Install Office 2010 section. If you do have an older version of Office on your computer, uninstall it as follows:
Go to the Start button (lower left corner of your screen) and open the Control Panel.
Windows XP: Open Add or Remove Programs
Windows Vista/7: Open Programs and Features
After the list of programs populates, scroll down and click on “Microsoft Office Professional***”
Click Remove or Uninstall.
Follow the on-screen prompts to remove Office.
Reboot after Office is finished uninstalling.
Install Office 2010
We recommend a custom installation to provide the necessary tools, templates, and text converters you are accustomed to using on your college-owned computer.
Insert the MS Office DVD. If “autoplay” is enabled on your system, the installation process will start automatically. In Windows Vista/7, you may be prompted to allow the Microsoft Setup Bootstrapper to make changes to the computer – click Yes. If the DVD does not autoplay, browse to the DVD drive (from My Computer (XP) or Computer (Vista/7)) and manually run setup.exe by double clicking on it.
Enter the Product Key (found on the back of the DVD sleeve) in the space provided to the left of the Continue button. Make sure that Attempt to automatically activate my product online is checked and then click Continue.
On the next screen, check the box labeled I accept the terms of this agreement, then click Continue.
On the Choose Installation screen, click on the Customize button.
Click the down arrow icon next to Microsoft Office at the top of the tree and select Run all from My Computer. This will select all components.
After selecting all components, you can then go down through the list and remove any individual components that you do not use. Consult the table below for information on each of the available components in Office 2010.
Office 2010 Component
Description
Recommended
Microsoft Access
Database
No
Microsoft Excel
Spreadsheet
Yes
Microsoft InfoPath
Electronic Forms
User Choice
Microsoft OneNote
Free-form Data Organizer
User Choice
Microsoft Outlook
Email Client
User Choice
Microsoft PowerPoint
Presentation
Yes
Microsoft Publisher
Desktop Publishing
User Choice
Microsoft SharePoint
Workspace Document Collaboration
No
Microsoft Visio Viewer
Diagram software (viewer only)
User Choice
Microsoft Word
Word Processor
Yes
Office Shared Features
Features shared by multiple components
Yes
Office Tools
Features shared by multiple components
Yes
Click on the down arrow icon next to each component that you do not wish to install and select Not Available.
Once you have finished customizing your selections, click the Install Now button to begin the installation.
After the installation has completed, click Close.
You will be prompted to configure updates for Microsoft Office the first time you open one of the Office programs. We advise selecting the “Recommended Settings” option.
Microsoft Office 2011 Work at Home License for Macintosh
Software
Office 2011 for Macintosh
License Terms and Conditions
Hamilton College subscribes to the Microsoft Campus Agreement volume licensing program for the Microsoft Office applications used on campus (Word, Excel, and PowerPoint). This agreement includes “Work at Home” rights for Office according to the following terms and conditions:
Faculty and staff who are licensed to use the particular product at school, have the right to run one copy of that product on a home PC that they own or lease for school-related purposes only.(Microsoft Campus and School v.3.2b, 2004).
Your DVD is good for two installations: the original installation on your home machine and a reinstall if necessary.
Please do not use this DVD to install Microsoft Office on your college-owned computer.
NOTE: If you received two discs in your “at home” DVD pack, please use the DVD labeled Microsoft Office for Mac Standard 2011 (Product Key Required). The other DVD is for installing Microsoft Communicator for Mac 2011.
Recommended System Requirements
Processor Intel Processor
Operating System Mac OS X version 10.5.8 or later
Memory 1 GB RAM
Disk Space Minimum 2.5 GB of free hard-disk space required
Disk Drive DVD drive
Product Key
On the back of the DVD sleeve you will find a 25 character alphanumeric code called a product key, similar to the one shown below. Keep this product key in a safe place, it is a unique code needed to install Office and to verify your license with Microsoft.
Uninstall Old Versions of Office
NOTE: You must be logged in as an administrator on the computer in order to proceed.
Before installing Office 2011, you must uninstall any older versions of Microsoft Office currently installed on your computer. If you do not have an older version of Office on your computer, skip ahead to the Install Office 2011 section. If you do have an older version of Office on your computer, uninstall it by dragging the Microsoft Office XX folder in the Applications folder to the trash.
Install Office 2011
We recommend a custom installation to provide the necessary tools, templates, and text converters you are accustomed to using on your college-owned computer.
1. Insert the MS Office DVD. It should mount and open automatically.
2. Double-click the Office Installer icon.
3. The Installer will now launch and display a Welcome screen. Click Continue.
4. The Software License Agreement screen will appear. Click Continue and then click Agree on the little popup window that displays afterward.
5. You will be asked to select a destination – select Macintosh HD (in most cases, this will be your only option). Click Continue.
6. The Installation window will appear. Click on the Customize button.
7. In the Custom Install window, click on the triangle next to Microsoft Office 2011 to expand all of the components. You may wish to uncheck components that you do not use (e.g. Outlook, Messenger, etc). Consult the table below for information on each of the available components in Office 2011.
Office 2011 Component Description Recommended
Microsoft Word Word Processor Yes
Microsoft Excel Spreadsheet Yes
Microsoft PowerPoint Presentation Yes
Microsoft Outlook Email Client User Choice
Microsoft Messenger Messenger Client User Choice
Remote Desktop Connection for Mac User Choice
Visual Basic for Applications Programmatic features Yes
Proofing Tools Spelling and Grammar checkers Yes
Microsoft Document Connection for Mac User Choice
Office Fonts Fonts Yes
Automated Actions User Choice
Dock Icons Create Dock Icons for Office programs Yes
8. Uncheck each component that you do not wish to install, then click the Install button.
9. You will be prompted to authenticate. Enter the password of the account you use to log on to the computer.
10. The installer will install Office 2011, which can take several minutes. When the “Installation was successful” message appears, click the Close button.
11. The Installer will close and the Office Setup Assistant will launch. Click on Enter your product key.
12. Type in the Product Key from the back of the DVD sleeve. Make sure you have an internet connection and click Activate.
13. If activation is successful, you will see a message that your copy of Office for Mac is now activated. Click Continue.
14. At the personalization screen, enter your First and Last names in the appropriate fields. Enter Hamilton College in the Company name field. Click Continue.
15. At the next screen select Yes to Keep Office for Mac up to date. We recommend selecting No to the Customer Experience Improvement Program. Click Continue and then Done.
16. Microsoft AutoUpdate will now launch and check for updates. It should be set to automatically check for updates weekly, which is what we recommend.
17. Follow the prompts to install any updates found. Once completed, Office 2011 will be installed and ready to use.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees
Sophos
For Off Campus Use
Removal of old Sophos (if necessary)
NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos
1. At Finder click on your hard drive icon.
2. Open the folder Library.
3. Open the folder Application Support.
4. Open the folder Sophos Anti-virus.
5. Launch the Remove Sophos Anti-virus.
6. Once Sophos is removed from the computer you can install the new version of Sophos.
Downloading and Installing Sophos
1. Launch Firefox. NOTE: Safari will not work to download Sophos.
2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos
3. In the dialog box that appears type in your Hamilton Network password.
4. Click OK.
5. Click on the folder link Sophos Mac OS 10.2 & above.
6. Click on the link ESCOSX.zip to download the Sophos installer on your computer.
7. In the dialog box that appears, choose the bullet in front of Save File.
8. Click OK.
9. Locate the ESCOSX.zip that you downloaded.
10. Double click on the ESCOSX.zip to unpack the file folder.
Installing Sophos
1. Close all other applications.
2. Open the folder ESCOSX file folder on the desktop.
3. Double-click on the file Sophos Anti-Virus.mpkg.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
4. Click Continue in window This package contains a program that …
5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue.
6. The Important Information screen appears. Click Continue.
7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue.
8. The Standard Install screen appears. Click Install.
a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer.
9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close.
Configuring Sophos
1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar.
2. Select Open Sophos Anti-virus Preferences.
3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner.
4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK.
5. Click on the AutoUpdate tab (see figure below.)
6. On the Update from primary location select Company web server.
7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx
8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field.
9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server.
10. Place a check in the box labeled Check for updates on connection to network or internet.
11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences.
What to Expect When You’re Finished
1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found.
2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective.
3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below.
Repairing Disk Permissions
1. In your hard drive, open your Applications folder and then open the Utilities folder.
2. Open Disk Utility.
3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions.
4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes.
5. When finished, you’ll be notified that the Permissions repair is complete.
6. Quit Disk Utility.
Installing Sophos Anti-Virus on Windows for Employees Only
Sophos
For Off-Campus Use
NOTE: If you are using wireless as your connection to install Sophos the installation will fail. Please connect your computer to a wired connection to install Sophos.
NOTE: If you have other anti-virus software installed on your computer or an older version of Sophos, you must uninstall it before proceeding with these instructions. Depending on your operating system:
Windows XP: Go to the Control Panel and select Add or Remove programs, locate your anti-virus software in the list and click on the Change/Remove button.
Windows Vista/7: Go to Control Panel and select Programs, locate your anti-virus software in the list and click on the Uninstall button.
Downloading Sophos
Connect to the Internet using your ISP (Internet Service Provider) and then launch Windows Explorer. Go to the Start menu, select All Programs, then Accessories, and then Windows Explorer (this is not the same as Internet Explorer 7).
In Windows Explorer’s address line type ftp://software.hamilton.edu
For User Name type in HAMILTON-D\USERNAME. Your username is your network ID name.
Enter your Hamilton network password in the Password box.
Click Log On.
If you receive the following alert, click Unblock.
Open the Sophos folder, and then open the interchk folder.
Drag the file savw_95_sa_sfx.exe to the desktop of your computer.
Close Windows Explorer.
Installing Sophos
To install Sophos on your computer see the steps for the operating system you are running.
Windaws XP - double click on savw_95_sa_sfx.exe then click Run.
Windows Vista/7 – Right click on savw_95_sa_sfx.exe and Run as Administrator.
When the installation wizard appears, click Install.
Click Next.
Agree to the License agreement and click Next.
Click Next to create the folder.
To configure Sophos automatic updating please type in the following:
In the Address type in http://sophosupdate.hamilton.edu/per/cids/s000/savscfxp
In Username type in hamilton-d\username. Your username is your network ID name.
In Password type in your hamilton network password.
Confirm password type in your hamilton network password.
Click Next.
Uncheck the box next to Remove third-party security software and click Next.
Click Next.
Click Next.
Click Finish to complete the installation.
Installing the Citrix Client on your Computer
StatView
Installing Citrix Client
These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are:
• On a Windows system:
o Log into the Citrixweb page.
• A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop.
• Double-click on the installer when it when it has downloaded.
• Once the installation has completed, click the Continue button on the web page.
• Proceed to Launching Citrix Programs.
• If this does not seem to be the case for you, follow the directions for updating below.
• On a Macintosh system:
o After logging in, you will be taken to a screen that will prompt you to download the plugin.
o Click Download to download the plugin.
o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it.
o A window will open containing the plug-in installation file—double-click it to launch the installer.
o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully.
o Once the installation has completed, click the Continue button on the web page.
o Proceed to Launching Citrix Programs.
o If this does not seem to be the case for you, follow the directions for updating below.
• Updating your Citrix client, any system
o Log into the Citrixweb page.
o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing.
o Click on the “Preferences” menu and select “Connection Preferences”.
o Under “Client settings”, click on “Run Client Detection”.
• If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.”
• You’re done, there is no update or installation necessary.
o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client.
• Follow the directions on that page to download the client.
• If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see.
• Double click the saved file to run.
• If asked if you want to allow the program to make changes to your computer, click “Yes”.
o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Installing the Citrix Client on your Computer
Stata
Installing Citrix Client
These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are:
• On a Windows system:
o Log into the Citrixweb page.
• A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop.
• Double-click on the installer when it when it has downloaded.
• Once the installation has completed, click the Continue button on the web page.
• Proceed to Launching Citrix Programs.
• If this does not seem to be the case for you, follow the directions for updating below.
• On a Macintosh system:
o After logging in, you will be taken to a screen that will prompt you to download the plugin.
o Click Download to download the plugin.
o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it.
o A window will open containing the plug-in installation file—double-click it to launch the installer.
o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully.
o Once the installation has completed, click the Continue button on the web page.
o Proceed to Launching Citrix Programs.
o If this does not seem to be the case for you, follow the directions for updating below.
• Updating your Citrix client, any system
o Log into the Citrixweb page.
o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing.
o Click on the “Preferences” menu and select “Connection Preferences”.
o Under “Client settings”, click on “Run Client Detection”.
• If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.”
• You’re done, there is no update or installation necessary.
o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client.
• Follow the directions on that page to download the client.
• If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see.
• Double click the saved file to run.
• If asked if you want to allow the program to make changes to your computer, click “Yes”.
o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Installing AVG Anti-virus
Windows 7
Windows XP, Windows Vista, Windows 7
Downloading Free AVG
Open a web browser.
In the address field type in free.avg.com.
When the window loads under the Free basic protection windows on the web page click on Get it now!
On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download.
On the next web page that loads click on Download Now.
On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file.
Click Save File.
Installing Free AVG
Double click on the downloaded file to install AVG.
Click on Run.
Click Next.
In the Acceptance Notice window click Accept.
In the license agreement window click Accept.
Install the Standard Installation by clicking Next.
Click Next.
Click Next.
Click Finish.
AVG First Run Wizard
When the First Run Wizard window opens click Next.
Configure when you would like AVG to scan your computer.
Click Next.
Click Next.
Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next.
Click Next to update AVG.
Click Next.
Click Next.
Click Finish.
Installing Sophos Anti-Virus on Windows for Employees Only
Windows 7
For Off-Campus Use
NOTE: If you are using wireless as your connection to install Sophos the installation will fail. Please connect your computer to a wired connection to install Sophos.
NOTE: If you have other anti-virus software installed on your computer or an older version of Sophos, you must uninstall it before proceeding with these instructions. Depending on your operating system:
Windows XP: Go to the Control Panel and select Add or Remove programs, locate your anti-virus software in the list and click on the Change/Remove button.
Windows Vista/7: Go to Control Panel and select Programs, locate your anti-virus software in the list and click on the Uninstall button.
Downloading Sophos
Connect to the Internet using your ISP (Internet Service Provider) and then launch Windows Explorer. Go to the Start menu, select All Programs, then Accessories, and then Windows Explorer (this is not the same as Internet Explorer 7).
In Windows Explorer’s address line type ftp://software.hamilton.edu
For User Name type in HAMILTON-D\USERNAME. Your username is your network ID name.
Enter your Hamilton network password in the Password box.
Click Log On.
If you receive the following alert, click Unblock.
Open the Sophos folder, and then open the interchk folder.
Drag the file savw_95_sa_sfx.exe to the desktop of your computer.
Close Windows Explorer.
Installing Sophos
To install Sophos on your computer see the steps for the operating system you are running.
Windaws XP - double click on savw_95_sa_sfx.exe then click Run.
Windows Vista/7 – Right click on savw_95_sa_sfx.exe and Run as Administrator.
When the installation wizard appears, click Install.
Click Next.
Agree to the License agreement and click Next.
Click Next to create the folder.
To configure Sophos automatic updating please type in the following:
In the Address type in http://sophosupdate.hamilton.edu/per/cids/s000/savscfxp
In Username type in hamilton-d\username. Your username is your network ID name.
In Password type in your hamilton network password.
Confirm password type in your hamilton network password.
Click Next.
Uncheck the box next to Remove third-party security software and click Next.
Click Next.
Click Next.
Click Finish to complete the installation.
Installing AVG Anti-virus
Windows Vista
Windows XP, Windows Vista, Windows 7
Downloading Free AVG
Open a web browser.
In the address field type in free.avg.com.
When the window loads under the Free basic protection windows on the web page click on Get it now!
On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download.
On the next web page that loads click on Download Now.
On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file.
Click Save File.
Installing Free AVG
Double click on the downloaded file to install AVG.
Click on Run.
Click Next.
In the Acceptance Notice window click Accept.
In the license agreement window click Accept.
Install the Standard Installation by clicking Next.
Click Next.
Click Next.
Click Finish.
AVG First Run Wizard
When the First Run Wizard window opens click Next.
Configure when you would like AVG to scan your computer.
Click Next.
Click Next.
Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next.
Click Next to update AVG.
Click Next.
Click Next.
Click Finish.
Installing Sophos Anti-Virus on Windows for Employees Only
Windows Vista
For Off-Campus Use
NOTE: If you are using wireless as your connection to install Sophos the installation will fail. Please connect your computer to a wired connection to install Sophos.
NOTE: If you have other anti-virus software installed on your computer or an older version of Sophos, you must uninstall it before proceeding with these instructions. Depending on your operating system:
Windows XP: Go to the Control Panel and select Add or Remove programs, locate your anti-virus software in the list and click on the Change/Remove button.
Windows Vista/7: Go to Control Panel and select Programs, locate your anti-virus software in the list and click on the Uninstall button.
Downloading Sophos
Connect to the Internet using your ISP (Internet Service Provider) and then launch Windows Explorer. Go to the Start menu, select All Programs, then Accessories, and then Windows Explorer (this is not the same as Internet Explorer 7).
In Windows Explorer’s address line type ftp://software.hamilton.edu
For User Name type in HAMILTON-D\USERNAME. Your username is your network ID name.
Enter your Hamilton network password in the Password box.
Click Log On.
If you receive the following alert, click Unblock.
Open the Sophos folder, and then open the interchk folder.
Drag the file savw_95_sa_sfx.exe to the desktop of your computer.
Close Windows Explorer.
Installing Sophos
To install Sophos on your computer see the steps for the operating system you are running.
Windaws XP - double click on savw_95_sa_sfx.exe then click Run.
Windows Vista/7 – Right click on savw_95_sa_sfx.exe and Run as Administrator.
When the installation wizard appears, click Install.
Click Next.
Agree to the License agreement and click Next.
Click Next to create the folder.
To configure Sophos automatic updating please type in the following:
In the Address type in http://sophosupdate.hamilton.edu/per/cids/s000/savscfxp
In Username type in hamilton-d\username. Your username is your network ID name.
In Password type in your hamilton network password.
Confirm password type in your hamilton network password.
Click Next.
Uncheck the box next to Remove third-party security software and click Next.
Click Next.
Click Next.
Click Finish to complete the installation.
Installing AVG Anti-virus
Windows XP
Windows XP, Windows Vista, Windows 7
Downloading Free AVG
Open a web browser.
In the address field type in free.avg.com.
When the window loads under the Free basic protection windows on the web page click on Get it now!
On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download.
On the next web page that loads click on Download Now.
On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file.
Click Save File.
Installing Free AVG
Double click on the downloaded file to install AVG.
Click on Run.
Click Next.
In the Acceptance Notice window click Accept.
In the license agreement window click Accept.
Install the Standard Installation by clicking Next.
Click Next.
Click Next.
Click Finish.
AVG First Run Wizard
When the First Run Wizard window opens click Next.
Configure when you would like AVG to scan your computer.
Click Next.
Click Next.
Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next.
Click Next to update AVG.
Click Next.
Click Next.
Click Finish.
Installing Sophos Anti-Virus on Windows for Employees Only
Windows XP
For Off-Campus Use
NOTE: If you are using wireless as your connection to install Sophos the installation will fail. Please connect your computer to a wired connection to install Sophos.
NOTE: If you have other anti-virus software installed on your computer or an older version of Sophos, you must uninstall it before proceeding with these instructions. Depending on your operating system:
Windows XP: Go to the Control Panel and select Add or Remove programs, locate your anti-virus software in the list and click on the Change/Remove button.
Windows Vista/7: Go to Control Panel and select Programs, locate your anti-virus software in the list and click on the Uninstall button.
Downloading Sophos
Connect to the Internet using your ISP (Internet Service Provider) and then launch Windows Explorer. Go to the Start menu, select All Programs, then Accessories, and then Windows Explorer (this is not the same as Internet Explorer 7).
In Windows Explorer’s address line type ftp://software.hamilton.edu
For User Name type in HAMILTON-D\USERNAME. Your username is your network ID name.
Enter your Hamilton network password in the Password box.
Click Log On.
If you receive the following alert, click Unblock.
Open the Sophos folder, and then open the interchk folder.
Drag the file savw_95_sa_sfx.exe to the desktop of your computer.
Close Windows Explorer.
Installing Sophos
To install Sophos on your computer see the steps for the operating system you are running.
Windaws XP - double click on savw_95_sa_sfx.exe then click Run.
Windows Vista/7 – Right click on savw_95_sa_sfx.exe and Run as Administrator.
When the installation wizard appears, click Install.
Click Next.
Agree to the License agreement and click Next.
Click Next to create the folder.
To configure Sophos automatic updating please type in the following:
In the Address type in http://sophosupdate.hamilton.edu/per/cids/s000/savscfxp
In Username type in hamilton-d\username. Your username is your network ID name.
In Password type in your hamilton network password.
Confirm password type in your hamilton network password.
Click Next.
Uncheck the box next to Remove third-party security software and click Next.
Click Next.
Click Next.
Click Finish to complete the installation.
Installing the Citrix Client on your Computer
iThink
Installing Citrix Client
These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are:
• On a Windows system:
o Log into the Citrixweb page.
• A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop.
• Double-click on the installer when it when it has downloaded.
• Once the installation has completed, click the Continue button on the web page.
• Proceed to Launching Citrix Programs.
• If this does not seem to be the case for you, follow the directions for updating below.
• On a Macintosh system:
o After logging in, you will be taken to a screen that will prompt you to download the plugin.
o Click Download to download the plugin.
o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it.
o A window will open containing the plug-in installation file—double-click it to launch the installer.
o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully.
o Once the installation has completed, click the Continue button on the web page.
o Proceed to Launching Citrix Programs.
o If this does not seem to be the case for you, follow the directions for updating below.
• Updating your Citrix client, any system
o Log into the Citrixweb page.
o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing.
o Click on the “Preferences” menu and select “Connection Preferences”.
o Under “Client settings”, click on “Run Client Detection”.
• If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.”
• You’re done, there is no update or installation necessary.
o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client.
• Follow the directions on that page to download the client.
• If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see.
• Double click the saved file to run.
• If asked if you want to allow the program to make changes to your computer, click “Yes”.
o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
