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A personal information manager (email and calendar) from Microsoft that is not fully supported by ITS at Hamilton.

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HillConnect Resources Cell Phone Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password. Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top

Configuring Microsoft Outlook for HillConnect Mail Email These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance. Go to the File tab, Info, and select Add Account. Choose Manually configure server settings and or additional server type. Click Next. Select Internet E-mail. Click Next. Edit the following fields: Set Incoming mail server: to imap.gmail.com Set Outgoing mail server (SMTP): to smtp.gmail.com Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Select the General tab and set Mail Account to HillMail. Click on the Advanced tab. Set Incoming server (IMAP): to 993. Use the following type of encrypted connection: SSL. Set Outgoing server (SMTP): to 465. Use the following type of encrypted connection: SSL (Under SMTP). Click OK. Click Next. Click Finish. To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next. Set Server Name to bud2c.hamilton.edu Check the box for: This server requires me to log on. Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Set Display Name: to Hamilton AD Set Port: to 3269 Check the box for: Use Secure Sockets Layer. Click OK, Next and then Finish. Click Close. Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail. Fine Tune Outlook Settings for HillMail In Outlook click on View, then View Settings. Click on the Sort... button. Select Sent from the drop down box. Verify that the radio-button for Descending is selected. Click OK, then Yes, then OK. Then click back to Columns. Select Received on the right hand column and select Remove. Then click OK. IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
HillConnect Resources Email Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password. Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
How to Move your Local Folders into your IMAP account Email This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer. Example: Thunderbird (Windows & Macintosh) These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders. These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server. NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”. Moving your local mail to Gmail The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen. Example quota in Gmail. screenshot How to move a folder Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section. Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders. With the folder name highlighted, click on it once more but do not release the mouse button. With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages. When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder. Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient. After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open. After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one. Problems? If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved. Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.

Gmail

How to Move your Local Folders into your IMAP account Gmail This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer. Example: Thunderbird (Windows & Macintosh) These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders. These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server. NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”. Moving your local mail to Gmail The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen. Example quota in Gmail. screenshot How to move a folder Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section. Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders. With the folder name highlighted, click on it once more but do not release the mouse button. With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages. When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder. Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient. After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open. After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one. Problems? If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved. Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.

HillConnect

HillConnect Resources HillConnect Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password. Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top

HillMail

Configuring Microsoft Outlook for HillConnect Mail HillMail These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance. Go to the File tab, Info, and select Add Account. Choose Manually configure server settings and or additional server type. Click Next. Select Internet E-mail. Click Next. Edit the following fields: Set Incoming mail server: to imap.gmail.com Set Outgoing mail server (SMTP): to smtp.gmail.com Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Select the General tab and set Mail Account to HillMail. Click on the Advanced tab. Set Incoming server (IMAP): to 993. Use the following type of encrypted connection: SSL. Set Outgoing server (SMTP): to 465. Use the following type of encrypted connection: SSL (Under SMTP). Click OK. Click Next. Click Finish. To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next. Set Server Name to bud2c.hamilton.edu Check the box for: This server requires me to log on. Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Set Display Name: to Hamilton AD Set Port: to 3269 Check the box for: Use Secure Sockets Layer. Click OK, Next and then Finish. Click Close. Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail. Fine Tune Outlook Settings for HillMail In Outlook click on View, then View Settings. Click on the Sort... button. Select Sent from the drop down box. Verify that the radio-button for Descending is selected. Click OK, then Yes, then OK. Then click back to Columns. Select Received on the right hand column and select Remove. Then click OK. IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
How to Move your Local Folders into your IMAP account HillMail This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer. Example: Thunderbird (Windows & Macintosh) These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders. These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server. NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”. Moving your local mail to Gmail The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen. Example quota in Gmail. screenshot How to move a folder Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section. Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders. With the folder name highlighted, click on it once more but do not release the mouse button. With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages. When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder. Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient. After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open. After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one. Problems? If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved. Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.

Listserv

HillConnect Resources Listserv Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password. Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top

Microsoft Outlook

Configuring Microsoft Outlook for HillConnect Mail Microsoft Outlook These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance. Go to the File tab, Info, and select Add Account. Choose Manually configure server settings and or additional server type. Click Next. Select Internet E-mail. Click Next. Edit the following fields: Set Incoming mail server: to imap.gmail.com Set Outgoing mail server (SMTP): to smtp.gmail.com Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Select the General tab and set Mail Account to HillMail. Click on the Advanced tab. Set Incoming server (IMAP): to 993. Use the following type of encrypted connection: SSL. Set Outgoing server (SMTP): to 465. Use the following type of encrypted connection: SSL (Under SMTP). Click OK. Click Next. Click Finish. To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next. Set Server Name to bud2c.hamilton.edu Check the box for: This server requires me to log on. Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Set Display Name: to Hamilton AD Set Port: to 3269 Check the box for: Use Secure Sockets Layer. Click OK, Next and then Finish. Click Close. Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail. Fine Tune Outlook Settings for HillMail In Outlook click on View, then View Settings. Click on the Sort... button. Select Sent from the drop down box. Verify that the radio-button for Descending is selected. Click OK, then Yes, then OK. Then click back to Columns. Select Received on the right hand column and select Remove. Then click OK. IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
HillConnect Resources Microsoft Outlook Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password. Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
How to Move your Local Folders into your IMAP account Microsoft Outlook This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer. Example: Thunderbird (Windows & Macintosh) These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders. These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server. NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”. Moving your local mail to Gmail The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen. Example quota in Gmail. screenshot How to move a folder Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section. Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders. With the folder name highlighted, click on it once more but do not release the mouse button. With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages. When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder. Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient. After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open. After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one. Problems? If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved. Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.

Mobile Device

HillConnect Resources Mobile Device Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password. Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top

Mozilla Thunderbird

HillConnect Resources Mozilla Thunderbird Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password. Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
How to Move your Local Folders into your IMAP account Mozilla Thunderbird This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer. Example: Thunderbird (Windows & Macintosh) These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders. These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server. NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”. Moving your local mail to Gmail The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen. Example quota in Gmail. screenshot How to move a folder Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section. Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders. With the folder name highlighted, click on it once more but do not release the mouse button. With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages. When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder. Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient. After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open. After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one. Problems? If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved. Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.

Password

HillConnect Resources Password Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password. Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top

Software

Configuring Microsoft Outlook for HillConnect Mail Software These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance. Go to the File tab, Info, and select Add Account. Choose Manually configure server settings and or additional server type. Click Next. Select Internet E-mail. Click Next. Edit the following fields: Set Incoming mail server: to imap.gmail.com Set Outgoing mail server (SMTP): to smtp.gmail.com Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Select the General tab and set Mail Account to HillMail. Click on the Advanced tab. Set Incoming server (IMAP): to 993. Use the following type of encrypted connection: SSL. Set Outgoing server (SMTP): to 465. Use the following type of encrypted connection: SSL (Under SMTP). Click OK. Click Next. Click Finish. To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next. Set Server Name to bud2c.hamilton.edu Check the box for: This server requires me to log on. Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Set Display Name: to Hamilton AD Set Port: to 3269 Check the box for: Use Secure Sockets Layer. Click OK, Next and then Finish. Click Close. Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail. Fine Tune Outlook Settings for HillMail In Outlook click on View, then View Settings. Click on the Sort... button. Select Sent from the drop down box. Verify that the radio-button for Descending is selected. Click OK, then Yes, then OK. Then click back to Columns. Select Received on the right hand column and select Remove. Then click OK. IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.

Windows 7

Configuring Microsoft Outlook for HillConnect Mail Windows 7 These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance. Go to the File tab, Info, and select Add Account. Choose Manually configure server settings and or additional server type. Click Next. Select Internet E-mail. Click Next. Edit the following fields: Set Incoming mail server: to imap.gmail.com Set Outgoing mail server (SMTP): to smtp.gmail.com Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Select the General tab and set Mail Account to HillMail. Click on the Advanced tab. Set Incoming server (IMAP): to 993. Use the following type of encrypted connection: SSL. Set Outgoing server (SMTP): to 465. Use the following type of encrypted connection: SSL (Under SMTP). Click OK. Click Next. Click Finish. To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next. Set Server Name to bud2c.hamilton.edu Check the box for: This server requires me to log on. Set User Name: to username@hamilton.edu where “username” is your e-mail ID. Click on More Settings. Set Display Name: to Hamilton AD Set Port: to 3269 Check the box for: Use Secure Sockets Layer. Click OK, Next and then Finish. Click Close. Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail. Fine Tune Outlook Settings for HillMail In Outlook click on View, then View Settings. Click on the Sort... button. Select Sent from the drop down box. Verify that the radio-button for Descending is selected. Click OK, then Yes, then OK. Then click back to Columns. Select Received on the right hand column and select Remove. Then click OK. IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.