The Library Information Systems Department has overall responsibility for computer systems used by both library staff and library patrons, including off-campus access to subscribed services and databases. We work closely with ITS and other College departments on integrated, campus-wide systems projects: wireless networking, printing, the Hill Card, Blackboard, and the campus portal.
Library Information Systems supports 60 public PCs, 50 staff computers and 10 networked printers in the Library and its branches. We manage hardware and software for the library's integrated library system and online catalog (ALEX) and maintain and develop software for our digital collections.
Systems administrators are on duty on the first floor of Burke Library from Monday through Friday, 7:30AM - 5:00PM. We can be reached at 859-4487 or 859-4493. If we are not available, please leave a brief message and a contact phone number.
Ken Herold, Director of Library Information Systems
Telephone: (315) 859-4487
Contact Ken if you have questions or problems regarding Library user IDs (on the reverse-side of your HillCard) and passwords; connecting to the Internet or your networked storage space from the Library; accessing ALEX, Library databases, or e-journals; or connecting to resources from off-campus. Ken directs all aspects of Library automation: our servers, the Voyager integrated library system, the public online catalog (ALEX), and proxy service. He programs add-ons to facilitate workflow and writes custom reports from Oracle. Ken is currently the Digital Millennium Copyright Act (DMCA) contact for Hamilton College.
Peter MacDonald, Library Information Systems Specialist
Telephone: (315) 859-4493
Contact Peter for problems with the operation of staff or public desktop PCs in the Library, such as, keyboard, mouse, local printers and scanners, software, e-mail, virus protection, and personal file backups. Peter programs the customized interface to ALEX, manages the Library Web pages and the Digital Collections Website, and generates statistics on usage of our E-Reserves and Web pages.