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We encourage you to contact us with any questions or concerns.

Burke Library - 3rd Floor
helpdesk@hamilton.edu

859-4181
859-4185 - fax

ITS New Employee Guide

Your College Office

Telephone and Voice Mail

Your Hamilton phone number is 315-859-[your four digit ext.].  Questions about your office telephone can be directed to telephone@hamilton.edu.

On-campus Dialing Instructions
Voice Mail Instructions
Personal Cellular Phone Discount

Your Office Computer

Supervisors of new non-faculty employees and new faculty are contacted by the Desktop Integration Services team about their office computing needs.  To arrange for the installation of your computer or if you have additional needs not yet articulated (e.g. a particular software application), please call x5347 or email dis@hamilton.edu.

The Hamilton Network and Wireless Access

There are numerous central systems that are available to faculty, staff, and students. In the event that you need assistance from the Help Desk, please be as specific as possible when describing the problems you are experiencing.  We have secure wireless network access available in all campus buildings and most outdoor areas.

Hamilton's network is divided into two sections (domains):

  • Hamilton-D, used by employees (faculty & staff)
  • Hamilton-S, used by students

Connecting your computer or mobile device to our secure wireless network

Accounts and Passwords

The Account information sheet you receive at the start of your employment contains the user id and password you will use to access Hamilton resources.

This sheet is mailed to new faculty at the physical address on file with the Dean's Office. It is given to staff upon their arrival, unless otherwise requested by the supervisor. If you did not receive your account details, please stop by the Help Desk (3rd floor of the Library) with your ID and you will be given another copy.  It is important that you do not share this password with anyone.

Instructions for using:

Blackboard | My Hamilton (Campus Portal) | Employee Storage Server (ESS) | Academic Server (shared server space with students | Web Advisor | Hamilton's Virtual Private Network (VPN)

Email, Calendar, and Listserv

Hamilton's email system, HillConnect, is powered by Google Apps for Education. Our email addresses are in the form of first initial of the person's first name followed by the first seven characters of the person's last name, e.g. mscoones@hamilton.edu.  Due to duplicates, some email addresses may contain a person's middle initial.  You can verify an address using the on-line directory.

  • Please refer to the email policy for important information regarding the appropriate use of email at Hamilton.
  • For more information on using our email and calendar system, please see our HillConnect webpage.
  • ListServ is a commercial software product installed on Hamilton College's email system. It is designed to provide an easy way to create and maintain large or specialized email mailing lists.

Other Web Based Tools
  • Budget tool. If you have budget oversight for College accounts, contact the Business Office at x4322 for additional information.
  • The College Events Calendar allows you to:
    • Check the availability of any college space and make a request to reserve a space
    • See space characteristics – including room size and equipment in the room
  • Hill Card (your ID) can be used to pay for certain services on campus. Your account can be accessed online to deactivate your card when lost, add money to your account and view your account history.
  • SiteManager (Hamilton's web editing tool) | If you already have a personal website, request server space.
  • Survey Management Tools enable you to create a variety of on-line surveys or polls. 

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