August 2013

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In this Newsletter:

From the Editor

Protecting Sensitive Information – Everyone's Business

Classroom Upgrades

What's New in Blackboard 2013

Blackboard Workshops For Instructors

Citrix Upgraded

The Future of VHS Playback

Wireless Network Upgraded

5 Things You Need to Know About Sending Mass Mail Messages

Resources for New Employees

Screen Cleaning 101

Combating Shameware

Web Editing Class Schedule

ITS Newsletter Archives

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From the Editor - Maureen Scoones

A warm welcome to new faculty and staff and welcome back to those spending the summer off the Hill! Once again, members of ITS spent the summer upgrading various computer systems on campus. This newsletter contains highlights of the changes, friendly reminders about some services we offer, more details about the campus-wide information security initiative, and other useful tips. We hope you find this newsletter a useful resource throughout the year. Best wishes for a great semester!


Protecting Sensitive Information – Everyone's Business - Dave Smallen

While we tend to think of data breaches occurring in banks and other financial institutions they are also common in higher education. A data breach is the release of sensitive information to unauthorized individuals. Over the summer several members of the Hamilton community "gave away" their passwords in phishing schemes or by using easily guessed passwords. More...


Classroom Upgrades - Chris Forte & Tim Hicks

We replaced Mac computers with Mac minis in a number of classrooms this summer. The minis will work significantly faster than their predecessors. Computers running the Windows operating system were upgraded to Windows 8. Finally, some AV systems were upgraded or adjusted. More...


What's New in Blackboard 2013 - Deborah Reichler

Blackboard Learn was upgraded in late June. This year's version includes a number of new tools and several old favorites which have been rewritten. All contain features which users have been waiting for, so read on and get excited... More...


Blackboard Workshops for Instructors
- Deborah Reichler

With all the new features in this year's version of Blackboard Learn, you probably will want to attend one of the following workshops for instructors, both new and returning. More...


Citrix Upgraded - Carl Rosenfield & Jesse Thomas

The Citrix server was upgraded on Tuesday, August 13. The new environment has a new address (https://citrix.hamilton.edu), will require you to re-register for access, has a new client available, and is automatically setup to store files on a user's ESS or SSS space. More...


The Future of VHS Playback - Tim Hicks

ITS and the Library recently began a project to identify VHS tapes with high usage in order to replace them with DVDs. If there are VHS titles that you require to show each semester please contact AV (cskjelle@hamilton.edu, x4120) so we can work with the Library to replace them on DVD if available. More...


Wireless Network Upgraded - Jesse Thomas

Over the summer, the wireless network was upgraded resulting in two notable changes. More...

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5 Things You Need to Know About Sending Mass Mail Messages
- Debby Quayle

As many of you are already aware, as a service to the Hamilton College community, several email based mass mailing lists are available. These are designed to facilitate the timely and cost-effective distribution of information to the campus community. More...

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Resources for New Employees - Maureen Scoones

If you are new to Hamilton College, welcome! ITS strives to provide excellent support services and infrastructure so as to enable the Hamilton Community to use technology resources effectively and responsibly in order to advance Hamilton's mission and strategic goals. For an overview of the computing resources and services ITS provides, please take a look at the ITS New Employee Guide.

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Screen Cleaning 101 - Geoff Hale

When it comes to our computer screens, nothing can be more aggravating than a viewing space that is filled with more fingerprints and smudges than icons on the desktop! The advent of touch technology only makes matters worse. We are often asked for cleaning advice and while there are a number of cleaning supplies at our disposal, only a few stand to carry the responsibility of the approved monitor cleaner. More...

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Combating Shameware - Ryan Coyle

How do you identify scam viruses and what do you do when you get one? In a cyber criminal's arsenal of tools, one of its most potent is human psychology.  As mentioned in some of my previous articles, hacking a computer is hard.  While Hollywood glamorizes hackers taking down “the man” in movies like the Matrix, Swordfish and Hackers, the skill that it takes to break into well defended computer networks is well beyond what the average "Joe virus writer" possesses.  To this end, many take the easiest path to success.  Hacking the people in front of the computer. More...

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Web Editing Class Schedule - Maureen Scoones

SiteManager classes and working sessions continue to be offered. Whether creating a page for your administrative office, academic department, student organization, or your own professional page, SiteManager, Hamilton's own web editing tool, can be used to create your web presence.

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ITS Newsletter Archives

All past issues of the ITS Newsletter are available on our website.

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