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The 3 minute video below illustrates what to expect if you sign up for the Crucial Conversations Training program offered at Hamilton.  This program is typically delivered over the course of  2 full-days or 4 half-days for a total of approximately 16 hours of training.

The first video is in a WMV format.  The second video is in an MOV format.  They contain the same material. (If you don't see an image for the video, click in the box for the file format you want to view.)

If you experience difficulties playing either video, please contact the LITS Help Desk at 315-859-4181.

Last updated: March 23, 2018

No longer available.