Last updated: June 7, 2023

If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below:


When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click the Mac OS X 10.4+ (intel) link to download the manual installer.

manual installation of VPN

Save the file to your computer. If the file automatically downloads, look for it in your Downloads or Desktop folder.

Double-click on the downloaded file to access the manual installer.

Double-click AnyConnect to initiate the installer.

double click the installer

The installer will open. Click Continue until you are presented with the software licensing agreement. Click Agree to continue.

Make sure only the VPN option is checked, uncheck all other options!  Click Continue.

check VPN and uncheck other options

Please note that installing the Web Security or other options could have unintended consequences, like disabling your ability to browse websites.

Click Install.

You will be prompted to enter your credentials. Please enter the credentials for your LOCAL computer and click Install Software.

enter computer login info

The software will install. Select Close after the process concludes.

Navigate to your Applications Folder (Select Go > Applications in your Mac's menu bar) and find the Cisco folder.

Open the Cisco AnyConnect Secure Mobility Client app.

open AnyConnect Secure Mobility Client app

When the app opens, type outside.hamilton.edu in the connect field.

Click Connect.

type in outside.hamilton.edu

When the Username and Password fields appear, select "HamiltonCollege" as the group and enter your Hamilton credentials.

Click OK.

A dialog window with the warning against unauthorized use will pop-up.

To continue, you must click the Accept button

At this point, you will be connected to all of your normal Hamilton College network resources.  You will see the Cisco VPN icon on your top menu bar with an orange lock, showing that you are connected.

Cisco VPN icon in top menu bar

Remember to disconnect your session when you are finished.

Click on the VPN icon on your top menu bar, then click Disconnect.

Remember to disconnect when you are finished

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