Conducting Web Conferences Using Zoom

About Zoom

LITS now offers a “best in class” video conferencing solution, Zoom. We require at least one week’s notice to be able to provide support for a video conference.

You can automatically create a “Basic” account simply by logging into hamilton.zoom.us. The basic account will accommodate a meeting that lasts up to 40 minutes with 2-100 participants.  After you have activated your Basic account you can request a Pro account if you need to hold a Zoom session that requires more time or more advanced features.  To request a Pro account, email webconf@hamilton.edu. In addition, if you require support from LITS for upcoming video conferences, please email your request directly to Abbi Tushingham at atushing@hamilton.edu.

Please note that we have a limited number of licenses, so we ask that you only request a Pro account if you have a need for it now. Please also let us know when you no longer need access to the Pro features of Zoom. Please remember that we require at least one week’s notice to be able to provide support for a video conference.

Zoom is a very intuitive program with many features, some of which may not be immediately apparent. If you want to learn more about how to use Zoom, please see blow for our different Zoom support and training options

If you have specific questions about Zoom or web conferencing in general, please email the Web Conferencing Support Team at webconf@hamilton.edu.

Zoom’s Features

  • Best-in-class video and audio quality, even over long distances, with extremely high stability and reliability.
  • Intuitive user interface that allows hosts, presenters, and up to 100 participants to communicate easily and with little instruction.
  • The ability to give another Zoom user control over your computer for troubleshooting and/or technical assistance.
  • The ability to manage participants with a waiting room or locking the meeting. 
  • Manual and/or automatic recording (and deleting) of meetings either to the cloud or to an individual's computer with fast automatic conversion to a standard .mp4 video format.
  • The ability to seamlessly share anything that is on the presenter's screen, including PowerPoint presentations, Google apps, and video.
  • The ability to participate in meetings using Android and IOS mobile devices via their mobile app.
  • Full integration with the Blackboard LMS, as well as all other major LMS platforms.

Zoom Support & Training

LITS offers multiple Zoom training sessions at the beginning of each semester that are open to all employees. If you are unable to attend one of these sessions, you can request a one-on-one or small group training session at any point in the year by contacting webconf@hamilton.edu.

For technical or classroom support questions, call the Hamilton College Help Desk at 315- 859-4181 or email webconf@hamilton.edu.

Having a problem with Zoom? Access their 24/7 chat support by clicking the “Help” icon that appears at the bottom of www.zoom.us.

Zoom documentation and video tutorials can be found here.

Video Conferencing Equipment

LITS has four mobile conferencing carts, located in Burke Library, Spencer House, KJ, and the Taylor Science Center. These carts feature a 55" TV monitor to make group video conferences much easier and improve the quality of the conversation dramatically. 

If your computer does not have a webcam or microphone, LITS maintains a small pool of high-quality external webcams with integrated microphones as well as separate USB microphones that may be checked out by staff and faculty for video conferences. Please contact Abbi Tushingham (atushing@hamilton.edu, 315-859-4120) for reservation information.

Should you wish to purchase your own webcam/microphone unit, LITS recommends the Logitech HD Pro Webcam C920.

If you intend to use your own laptop for the video conference, please note that you may need an adaptor to connect it to the screens or projectors in various rooms on campus. If needed, and based on availability, we can provide staff and faculty with an adaptor to connect your computer.

Help Desk & Training Services
M-F 8:30 a.m. - 10 p.m.
Sat. - Sun. 10 a.m. - 10 p.m.


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Last updated: January 28, 2020

Summer 2020 Construction
Burke Library

Summer 2020 Construction

Burke Library will close to the public beginning Monday, May 18, 2020, for a complete reconstruction of the first floor and front entrance. 

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