Conducting Web Conferences Using Zoom
LITS is now happy to provide a "best in class" video conferencing solution to Hamilton College Faculty Members, Students, and Staff. You can automatically create a “Basic” account simply by logging into hamilton.zoom.us. A "Basic account" will allow a meeting of any duration between two users and a meeting of up to 40 minutes for between 2 and 100 users. If, in the future, you need a “Pro” account, which will allow you to have a meeting of any duration with up to 100 users, just send an email to our Web Conferencing Team at firstname.lastname@example.org. Or, if you have an upcoming web conference and want support from LITS, fill out the video conference support request form.
Please note that we have a limited number of licenses, so we ask that you only request an account if you have a need for a web conferencing solution, and let us know when you no longer need access to Zoom. We require at least one week’s notice to be able to provide support for a web conference.
We have found Zoom to be a very intuitive program with many features, some of which may not be immediately apparent. If you want to learn more about how to use Zoom, please check out their online support pages. Zoom also has a downloadable guide that covers some of the intermediate and advanced features.
Zoom Tutorials can be found here.
If you have specific questions about Zoom or web conferencing in general, please email our Web Conferencing Support Team at email@example.com.
· Best-in-class video and audio quality, even over long distances.
· Intuitive user interface that allows hosts, presenters, and up to 100 participants to communicate easily at a distance.
· A “personal room” that can be used for situations such as faculty drop-in hours or other types of small-group consulting.
· The ability to give another Zoom user control over your computer for troubleshooting and/or technical assistance.
· Manual and/or automatic recording (and deleting) of meetings either to the cloud or to an individual's computer with fast automatic conversion to a standard .mp4 video format.
· The ability to seamlessly share anything that is on the presenter’s screen, including PowerPoint presentations, Google apps, and video.
· The ability to participate in meetings using Android and IOS mobile devices via their mobile app.
Support for Zoom
Having a problem with Zoom? Access their 24/7 chat support by clicking the "Help" icon that appears at the bottom of www.zoom.us.
For technical or classroom support questions, call the Hamilton College Help Desk at (315) 859-4181 or email firstname.lastname@example.org.
Zoom documentation and video tutorials can be found here.
If you wish to video conference via a larger display or projector, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable. Audiovisual Services (email@example.com, 315-859-4120) can offer advice on locations.
LITS has four Mobile Videoconferencing Carts, which are located in Burke Library, Spencer House, KJ, and the Taylor Science Center. These carts make group video conferences much easier and improve the quality of the conversation dramatically.
If your computer does not have a webcam or microphone, LITS maintains a small pool of high-quality external webcams with integrated microphones that may be checked out by Staff and Faculty for video conferences. Please contact the LITS Help Desk (firstname.lastname@example.org, 315-859-4181) for reservation information.
Should you wish to purchase your own webcam/microphone unit, LITS recommends the Logitech HD Pro Webcam C920.
If you intend to use your own laptop for the video conference, please note that you may need an adaptor to connect it to the screens or projectors in various rooms on campus. If needed, and based on availability, Audiovisual Services (email@example.com, 315-859-4120) can provide staff and faculty with an adaptor to connect your computer.
Last updated: October 9, 2017