Last updated: May 29, 2024


The Zoom application allows you to access a chat function that connects you easily with other members of the Hamilton community. You are able to create direct chats with anyone on campus, as well as group chat that are referred to as channels. These channels allow students and faculty to easily create private or public groups, send group chats, images, screen captures, or start up an instant group Zoom meeting.

Here is a quick video tutorial on how to create a chat or channel within Zoom:



In order to use Zoom Chat you will need to have one of the following installed:

  • Zoom desktop client for Mac, PC, or Linux
  • Zoom mobile app for iOS or Android

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Creating a Chat or Channel

  1. Launch the installed Zoom application on your computer, select Sign in with SSO, then log in with your Hamilton username and password.
  2. At the top of your application window, click the Chat icon.
  3. On the left side panel of the Chat screen, click the plus sign next to the word Recent then select either New Chat or Create a Channel.
    • Selecting New Chat will bring you directly to a new chat window where you can type that name of the person you would like to connect with, then start messaging with them right away.
    • Selecting Create a Channel will bring you to a screen where you will create a title for your channel, add members, and set access to be private or public. A public channel can be found by anyone in the Hamilton community and they will be able to add themselves to the discussion.
  4. After creating your chat or channel, you should now see it in the left side panel of the Chat screen.

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Participating in a Zoom Channel

Chat Messages and Threads

Within a chat or channel you will have the ability to add reactions to what someone has said, reply to their specific message to create a thread, or even “Star” their message to save it or so you can jump back to that part of the conversation when needed.


To get a particular person’s attention you can mention them in the chat. To do this you will first type the @ symbol into the text box, then select the name of the person you would like to mention. This will give that person a notification letting them know they were individually mentioned in that particular chat.

Sharing Screenshots

You can quickly capture your entire screen or just a portion of it with the screenshot tool. This button can be found right above the text box in your chat or channel window. Once you click it you will be able to drag your cursor to select the part of your screen you would like to capture, and you can even add annotations before the image is copied. Once you are satisfied you will click the Capture button and the image will paste into the text box of your chat. You will simply hit Enter to send that image to everyone in the channel.

Sharing Files

If you need to share a file that is downloaded on your computer, click the File button also above the text box in your chat window. This will bring up an explorer window so you can search for and find the particular file that you need.

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Notification Settings

Within the Zoom desktop client you can open up your settings window to determine how you will be notified of new messages. You can choose to receive push notifications that will pop up on your computer screen to make these messages more visible. If you want to choose different settings for a particular chat or channel you can do that as well. To adjust these more specific settings, click the Information icon in the top right corner of your chat window. From the list that appears on the right side of your screen select Notifications, then make the necessary adjustments.

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More videos and information on Zoom Channels will be coming soon. In the meantime if you need additional information please visit Zoom’s webpage on chat and channels or contact Abbi Tushingham at atushing@hamilton.edu.

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