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At Hamilton College where David L. Smallen is director of information-technology services, computer ownership among freshman hit 90 percent this fall. Mr. Smallen says he's noticed that a majority of freshman students don't attend voluntary computer-training sessions, nor do most of them use services to help them connect their computers to the campus network. It may be they find technology easy to use, or that they're getting help from friends. He can't say for sure... But Mr. Smallen says he worries about the 10 percent of Hamilton students who, for financial or other reasons, do not own computers. Are those students privately afraid or anxious about using technology? Are they holding back and not asking for help in using computers or software?

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