Resource Center - Remote Access

Remote Access

Access to your office computer from off-campus allowing you to access all of the servers, files, and programs you use in the office.

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Mac OS 10.4 Tiger

Using Remote Desktop in Mac OS X to Connect to Windows XP Mac OS 10.4 Tiger NOTE: These instructions are for connecting to Windows XP SP2 and 7 from Mac OS X 10.2.8 or later. NOTE: It is recommended that the Windows Firewall be active at all times on your office computer. To turn it on or confirm its status please follow the steps below. Click on Start, select Control Panel, then select Windows Firewall. (Windows 7) On the left taskbar, click on Turn Windows Firewall on or off Verify that there is a bullet in front of the option On (recommended) (in Windows XP) or Turn on Windows Firewall (in Windows 7) Windows XP (left) and Windows 7 (right) Configuring Windows Firewall to Allow a Remote Desktop Connection With the Windows Firewall window still open, complete the following steps: Click on the Exceptions tab. In Windows 7, click on Allow a program or feature through Windows Firewall. Place a check mark in the box in front of Remote Desktop. In Windows 7, scroll down to check that the Domain and Home/Work (Private) is checked for Remote Desktop (for Windows 7 users, complete this step and skip to the section Configuring your Office Computer for Remote Desktop Connection). Click on the Advanced tab. Click on Local Area Connection to highlight it. Click on the Settings button. Place a checkmark in the box labeled Remote Desktop. If a window labeled Service Settings appears, Click OK. Click OK on both the Advanced Settings and the Windows Firewall window. Configuring Your Office Computer for a Remote Desktop Connection Click on Start, right-click My Computer and choose Properties. Click on the Remote tab and place a checkmark in the Allow users to connect remotely to this computer box, as shown below. On Windows 7, click on Remote Settings and place a bullet next to Allow connections from computers running any version of Remote Desktop (less secure).　 Windows XP (left) and Windows 7 (right) Verify that you have the proper permission to connect to your computer by clicking Select Remote Users… or Select Users (Windows 7). Your domain and username should be listed as already having access (as shown below.) NOTE: If you do not already have access, click on the Add... button as shown above and a window similar to the one below will appear. In the space labeled Enter the object names to select (examples):, type your domain (the domain for employees is Hamilton-d) and user ID. For example, Hamilton-d\dhubbard. Click Check Names and, if it is a valid username, the domain name will disappear and your username will become underlined. For example, in the illustration below, hamilton-d\dhubbard will change to dhubbard. Click OK to close the Select Users window. Click OK to close the Remote Desktop Users window and click OK again to close the System Properties window. Click on Start and then click on Run… In the Open: field, type cmd and click OK. A box with a black background and white text will appear. Type ipconfig at the blinking cursor and press on your keyboard. Make note of the IP Address (as shown above,) you will need to take it with you to access your computer remotely. (NOTE: You should do this each time you plan to use Remote Desktop Access as IP addresses change periodically.) Close the window. To access your computer using Remote Desktop, your office computer must be on and connected to the Hamilton Network. You can log off of your computer and leave it turned on or you can lock your desktop while logged on. To lock your computer, press the , , and keys simultaneously, and then click on Lock Computer. This completes setting up your office computer. These settings will remain in effect and do not need to be repeated. Installing Remote Desktop Connection on Mac OS X On your OS X computer, go to Microsoft’s webpage for the Remote Desktop Connection Client for Mac OS X: http://www.microsoft.com/mac/downloads?pid=Mactopia_RDC&fid=68346E0D-44D3-4065-99BB-B664B27EE1F0#viewer Click on Download Now to download the file. If your browser asks you what to do with this file, tell it to save the file. If your browser automatically opens the file with Stuffit, skip to step 5. After the file finishes downloading, go to the location the file was downloaded to (most likely the desktop) and double-click the RDC_2.1.1_ALL.dmg file. You’ll now have a white volume on your desktop called RDC. Open this white volume if it isn’t already open. To install the application, double-click on the RDC Installer and follow the instructions to install the application onto your computer. You should now see the Remote Desktop Connection application on your dock. Connecting to Your Office Computer from a Remote OS X Computer Open the Remote Desktop Connection application. The first time you open the application, the End User License Agreement will pop up. Accept the license agreement. Then a window will pop up asking you to register. Click Register Later. You will not see these windows when you open the program in the future. In the Computer: field, type the IP address (from step 10 on page 4) for your office computer. Click Connect. In the Log On to Windows dialog box, type your network username, password, and domain and then click OK. You may be prompted with the below message. Click Connect. Once connected, go to the RDC menu and select Preferences. Click the Security icon and select Always connect, even if authentication fails. This will remove future message prompts like the one below. The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on your office computer. Your office computer will remain locked and no one will be able to use it without a password, nor will anyone see the work you are doing on your office computer remotely. To improve performance, you will not see your usual desktop picture if you have one set up. To Log Off and End a Session In the Remote Desktop Session, click Start and select Disconnect. When it asks you if you are sure you want to disconnect, click Disconnect.

Mac OS 10.5 Leopard

Using Remote Desktop in Mac OS X to Connect to Windows XP Mac OS 10.5 Leopard NOTE: These instructions are for connecting to Windows XP SP2 and 7 from Mac OS X 10.2.8 or later. NOTE: It is recommended that the Windows Firewall be active at all times on your office computer. To turn it on or confirm its status please follow the steps below. Click on Start, select Control Panel, then select Windows Firewall. (Windows 7) On the left taskbar, click on Turn Windows Firewall on or off Verify that there is a bullet in front of the option On (recommended) (in Windows XP) or Turn on Windows Firewall (in Windows 7) Windows XP (left) and Windows 7 (right) Configuring Windows Firewall to Allow a Remote Desktop Connection With the Windows Firewall window still open, complete the following steps: Click on the Exceptions tab. In Windows 7, click on Allow a program or feature through Windows Firewall. Place a check mark in the box in front of Remote Desktop. In Windows 7, scroll down to check that the Domain and Home/Work (Private) is checked for Remote Desktop (for Windows 7 users, complete this step and skip to the section Configuring your Office Computer for Remote Desktop Connection). Click on the Advanced tab. Click on Local Area Connection to highlight it. Click on the Settings button. Place a checkmark in the box labeled Remote Desktop. If a window labeled Service Settings appears, Click OK. Click OK on both the Advanced Settings and the Windows Firewall window. Configuring Your Office Computer for a Remote Desktop Connection Click on Start, right-click My Computer and choose Properties. Click on the Remote tab and place a checkmark in the Allow users to connect remotely to this computer box, as shown below. On Windows 7, click on Remote Settings and place a bullet next to Allow connections from computers running any version of Remote Desktop (less secure).　 Windows XP (left) and Windows 7 (right) Verify that you have the proper permission to connect to your computer by clicking Select Remote Users… or Select Users (Windows 7). Your domain and username should be listed as already having access (as shown below.) NOTE: If you do not already have access, click on the Add... button as shown above and a window similar to the one below will appear. In the space labeled Enter the object names to select (examples):, type your domain (the domain for employees is Hamilton-d) and user ID. For example, Hamilton-d\dhubbard. Click Check Names and, if it is a valid username, the domain name will disappear and your username will become underlined. For example, in the illustration below, hamilton-d\dhubbard will change to dhubbard. Click OK to close the Select Users window. Click OK to close the Remote Desktop Users window and click OK again to close the System Properties window. Click on Start and then click on Run… In the Open: field, type cmd and click OK. A box with a black background and white text will appear. Type ipconfig at the blinking cursor and press on your keyboard. Make note of the IP Address (as shown above,) you will need to take it with you to access your computer remotely. (NOTE: You should do this each time you plan to use Remote Desktop Access as IP addresses change periodically.) Close the window. To access your computer using Remote Desktop, your office computer must be on and connected to the Hamilton Network. You can log off of your computer and leave it turned on or you can lock your desktop while logged on. To lock your computer, press the , , and keys simultaneously, and then click on Lock Computer. This completes setting up your office computer. These settings will remain in effect and do not need to be repeated. Installing Remote Desktop Connection on Mac OS X On your OS X computer, go to Microsoft’s webpage for the Remote Desktop Connection Client for Mac OS X: http://www.microsoft.com/mac/downloads?pid=Mactopia_RDC&fid=68346E0D-44D3-4065-99BB-B664B27EE1F0#viewer Click on Download Now to download the file. If your browser asks you what to do with this file, tell it to save the file. If your browser automatically opens the file with Stuffit, skip to step 5. After the file finishes downloading, go to the location the file was downloaded to (most likely the desktop) and double-click the RDC_2.1.1_ALL.dmg file. You’ll now have a white volume on your desktop called RDC. Open this white volume if it isn’t already open. To install the application, double-click on the RDC Installer and follow the instructions to install the application onto your computer. You should now see the Remote Desktop Connection application on your dock. Connecting to Your Office Computer from a Remote OS X Computer Open the Remote Desktop Connection application. The first time you open the application, the End User License Agreement will pop up. Accept the license agreement. Then a window will pop up asking you to register. Click Register Later. You will not see these windows when you open the program in the future. In the Computer: field, type the IP address (from step 10 on page 4) for your office computer. Click Connect. In the Log On to Windows dialog box, type your network username, password, and domain and then click OK. You may be prompted with the below message. Click Connect. Once connected, go to the RDC menu and select Preferences. Click the Security icon and select Always connect, even if authentication fails. This will remove future message prompts like the one below. The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on your office computer. Your office computer will remain locked and no one will be able to use it without a password, nor will anyone see the work you are doing on your office computer remotely. To improve performance, you will not see your usual desktop picture if you have one set up. To Log Off and End a Session In the Remote Desktop Session, click Start and select Disconnect. When it asks you if you are sure you want to disconnect, click Disconnect.

Mac OS 10.6 Snow Leopard

Using Remote Desktop in Mac OS X to Connect to Windows XP Mac OS 10.6 Snow Leopard NOTE: These instructions are for connecting to Windows XP SP2 and 7 from Mac OS X 10.2.8 or later. NOTE: It is recommended that the Windows Firewall be active at all times on your office computer. To turn it on or confirm its status please follow the steps below. Click on Start, select Control Panel, then select Windows Firewall. (Windows 7) On the left taskbar, click on Turn Windows Firewall on or off Verify that there is a bullet in front of the option On (recommended) (in Windows XP) or Turn on Windows Firewall (in Windows 7) Windows XP (left) and Windows 7 (right) Configuring Windows Firewall to Allow a Remote Desktop Connection With the Windows Firewall window still open, complete the following steps: Click on the Exceptions tab. In Windows 7, click on Allow a program or feature through Windows Firewall. Place a check mark in the box in front of Remote Desktop. In Windows 7, scroll down to check that the Domain and Home/Work (Private) is checked for Remote Desktop (for Windows 7 users, complete this step and skip to the section Configuring your Office Computer for Remote Desktop Connection). Click on the Advanced tab. Click on Local Area Connection to highlight it. Click on the Settings button. Place a checkmark in the box labeled Remote Desktop. If a window labeled Service Settings appears, Click OK. Click OK on both the Advanced Settings and the Windows Firewall window. Configuring Your Office Computer for a Remote Desktop Connection Click on Start, right-click My Computer and choose Properties. Click on the Remote tab and place a checkmark in the Allow users to connect remotely to this computer box, as shown below. On Windows 7, click on Remote Settings and place a bullet next to Allow connections from computers running any version of Remote Desktop (less secure).　 Windows XP (left) and Windows 7 (right) Verify that you have the proper permission to connect to your computer by clicking Select Remote Users… or Select Users (Windows 7). Your domain and username should be listed as already having access (as shown below.) NOTE: If you do not already have access, click on the Add... button as shown above and a window similar to the one below will appear. In the space labeled Enter the object names to select (examples):, type your domain (the domain for employees is Hamilton-d) and user ID. For example, Hamilton-d\dhubbard. Click Check Names and, if it is a valid username, the domain name will disappear and your username will become underlined. For example, in the illustration below, hamilton-d\dhubbard will change to dhubbard. Click OK to close the Select Users window. Click OK to close the Remote Desktop Users window and click OK again to close the System Properties window. Click on Start and then click on Run… In the Open: field, type cmd and click OK. A box with a black background and white text will appear. Type ipconfig at the blinking cursor and press on your keyboard. Make note of the IP Address (as shown above,) you will need to take it with you to access your computer remotely. (NOTE: You should do this each time you plan to use Remote Desktop Access as IP addresses change periodically.) Close the window. To access your computer using Remote Desktop, your office computer must be on and connected to the Hamilton Network. You can log off of your computer and leave it turned on or you can lock your desktop while logged on. To lock your computer, press the , , and keys simultaneously, and then click on Lock Computer. This completes setting up your office computer. These settings will remain in effect and do not need to be repeated. Installing Remote Desktop Connection on Mac OS X On your OS X computer, go to Microsoft’s webpage for the Remote Desktop Connection Client for Mac OS X: http://www.microsoft.com/mac/downloads?pid=Mactopia_RDC&fid=68346E0D-44D3-4065-99BB-B664B27EE1F0#viewer Click on Download Now to download the file. If your browser asks you what to do with this file, tell it to save the file. If your browser automatically opens the file with Stuffit, skip to step 5. After the file finishes downloading, go to the location the file was downloaded to (most likely the desktop) and double-click the RDC_2.1.1_ALL.dmg file. You’ll now have a white volume on your desktop called RDC. Open this white volume if it isn’t already open. To install the application, double-click on the RDC Installer and follow the instructions to install the application onto your computer. You should now see the Remote Desktop Connection application on your dock. Connecting to Your Office Computer from a Remote OS X Computer Open the Remote Desktop Connection application. The first time you open the application, the End User License Agreement will pop up. Accept the license agreement. Then a window will pop up asking you to register. Click Register Later. You will not see these windows when you open the program in the future. In the Computer: field, type the IP address (from step 10 on page 4) for your office computer. Click Connect. In the Log On to Windows dialog box, type your network username, password, and domain and then click OK. You may be prompted with the below message. Click Connect. Once connected, go to the RDC menu and select Preferences. Click the Security icon and select Always connect, even if authentication fails. This will remove future message prompts like the one below. The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on your office computer. Your office computer will remain locked and no one will be able to use it without a password, nor will anyone see the work you are doing on your office computer remotely. To improve performance, you will not see your usual desktop picture if you have one set up. To Log Off and End a Session In the Remote Desktop Session, click Start and select Disconnect. When it asks you if you are sure you want to disconnect, click Disconnect.

Mac OS 10.7 Lion

Using Remote Desktop in Mac OS X to Connect to Windows XP Mac OS 10.7 Lion NOTE: These instructions are for connecting to Windows XP SP2 and 7 from Mac OS X 10.2.8 or later. NOTE: It is recommended that the Windows Firewall be active at all times on your office computer. To turn it on or confirm its status please follow the steps below. Click on Start, select Control Panel, then select Windows Firewall. (Windows 7) On the left taskbar, click on Turn Windows Firewall on or off Verify that there is a bullet in front of the option On (recommended) (in Windows XP) or Turn on Windows Firewall (in Windows 7) Windows XP (left) and Windows 7 (right) Configuring Windows Firewall to Allow a Remote Desktop Connection With the Windows Firewall window still open, complete the following steps: Click on the Exceptions tab. In Windows 7, click on Allow a program or feature through Windows Firewall. Place a check mark in the box in front of Remote Desktop. In Windows 7, scroll down to check that the Domain and Home/Work (Private) is checked for Remote Desktop (for Windows 7 users, complete this step and skip to the section Configuring your Office Computer for Remote Desktop Connection). Click on the Advanced tab. Click on Local Area Connection to highlight it. Click on the Settings button. Place a checkmark in the box labeled Remote Desktop. If a window labeled Service Settings appears, Click OK. Click OK on both the Advanced Settings and the Windows Firewall window. Configuring Your Office Computer for a Remote Desktop Connection Click on Start, right-click My Computer and choose Properties. Click on the Remote tab and place a checkmark in the Allow users to connect remotely to this computer box, as shown below. On Windows 7, click on Remote Settings and place a bullet next to Allow connections from computers running any version of Remote Desktop (less secure).　 Windows XP (left) and Windows 7 (right) Verify that you have the proper permission to connect to your computer by clicking Select Remote Users… or Select Users (Windows 7). Your domain and username should be listed as already having access (as shown below.) NOTE: If you do not already have access, click on the Add... button as shown above and a window similar to the one below will appear. In the space labeled Enter the object names to select (examples):, type your domain (the domain for employees is Hamilton-d) and user ID. For example, Hamilton-d\dhubbard. Click Check Names and, if it is a valid username, the domain name will disappear and your username will become underlined. For example, in the illustration below, hamilton-d\dhubbard will change to dhubbard. Click OK to close the Select Users window. Click OK to close the Remote Desktop Users window and click OK again to close the System Properties window. Click on Start and then click on Run… In the Open: field, type cmd and click OK. A box with a black background and white text will appear. Type ipconfig at the blinking cursor and press on your keyboard. Make note of the IP Address (as shown above,) you will need to take it with you to access your computer remotely. (NOTE: You should do this each time you plan to use Remote Desktop Access as IP addresses change periodically.) Close the window. To access your computer using Remote Desktop, your office computer must be on and connected to the Hamilton Network. You can log off of your computer and leave it turned on or you can lock your desktop while logged on. To lock your computer, press the , , and keys simultaneously, and then click on Lock Computer. This completes setting up your office computer. These settings will remain in effect and do not need to be repeated. Installing Remote Desktop Connection on Mac OS X On your OS X computer, go to Microsoft’s webpage for the Remote Desktop Connection Client for Mac OS X: http://www.microsoft.com/mac/downloads?pid=Mactopia_RDC&fid=68346E0D-44D3-4065-99BB-B664B27EE1F0#viewer Click on Download Now to download the file. If your browser asks you what to do with this file, tell it to save the file. If your browser automatically opens the file with Stuffit, skip to step 5. After the file finishes downloading, go to the location the file was downloaded to (most likely the desktop) and double-click the RDC_2.1.1_ALL.dmg file. You’ll now have a white volume on your desktop called RDC. Open this white volume if it isn’t already open. To install the application, double-click on the RDC Installer and follow the instructions to install the application onto your computer. You should now see the Remote Desktop Connection application on your dock. Connecting to Your Office Computer from a Remote OS X Computer Open the Remote Desktop Connection application. The first time you open the application, the End User License Agreement will pop up. Accept the license agreement. Then a window will pop up asking you to register. Click Register Later. You will not see these windows when you open the program in the future. In the Computer: field, type the IP address (from step 10 on page 4) for your office computer. Click Connect. In the Log On to Windows dialog box, type your network username, password, and domain and then click OK. You may be prompted with the below message. Click Connect. Once connected, go to the RDC menu and select Preferences. Click the Security icon and select Always connect, even if authentication fails. This will remove future message prompts like the one below. The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on your office computer. Your office computer will remain locked and no one will be able to use it without a password, nor will anyone see the work you are doing on your office computer remotely. To improve performance, you will not see your usual desktop picture if you have one set up. To Log Off and End a Session In the Remote Desktop Session, click Start and select Disconnect. When it asks you if you are sure you want to disconnect, click Disconnect.

Remote Access

Manual VPN Client Installation for Mac OS X Remote Access If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click the Mac OS X 10.4 (intel) link to download the manual installer. Save the file to your computer. If the file automatically downloads, look for it in your Downloads or Desktop folder. Double-click on the downloaded file to access the manual installer. Double-click AnyConnect to initiate the installer. The installer will open. Click Continue until you are presented with the software licensing agreement. Click Agree to continue. Make sure only the VPN option is checked, uncheck all other options. Click Continue. Please note that installing the Web Security or other options could have unintended consequences, like disabling your ability to browse websites. Click Install. You will be prompted to enter your credentials. Please enter the credentials for your LOCAL computer and click Install Software. The software will install. Select Close after the process concludes. Navigate to your Applications Folder (Select Go > Applications in your Mac's menu bar) and find the Cisco folder. Open the Cisco AnyConnect Secure Mobility Client app. When the app opens, type outside.hamilton.edu in the connect field. Click Connect. When the Username and Password fields appear, enter your Hamilton credentials. Click OK. A dialog window with the warning against unauthorized use will pop-up. To continue, you must click the Accept button At this point, you will be connected to all of your normal Hamilton College network resources. Remember to disconnect your session when you are finished. Click on the VPN icon on your top menu bar, then click Disconnect.
Manual VPN Client Installation for Windows 8 Remote Access VPN Client Manual Installation If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click on the Windows 7/Vista/64/XP link and download the file. Double-click on the downloaded file to begin installation. Once the Cisco AnyConnect VPN Client Setup Wizard appears, click the Next button. Select the I accept the terms of the License Agreement option and click the Next button. When prompted with a Ready to Install prompt, click the Install button. When the installation has completed, click the Finish button. From the Windows All Programs menu, launch the Cisco AnyConnect VPN Client. In the text field, type outside.hamilton.edu and click the Connect button. Enter your Hamilton network username (do not include @hamilton.edu) and password and click on the Ok button to log in. Read the network access warning and click on the Accept button. You can click on the VPN Client icon on the right side of your applications tray to verify your connection, or to disconnect when you are finished with your session.
Using Remote Desktop in Mac OS X to Connect to Windows XP Remote Access NOTE: These instructions are for connecting to Windows XP SP2 and 7 from Mac OS X 10.2.8 or later. NOTE: It is recommended that the Windows Firewall be active at all times on your office computer. To turn it on or confirm its status please follow the steps below. Click on Start, select Control Panel, then select Windows Firewall. (Windows 7) On the left taskbar, click on Turn Windows Firewall on or off Verify that there is a bullet in front of the option On (recommended) (in Windows XP) or Turn on Windows Firewall (in Windows 7) Windows XP (left) and Windows 7 (right) Configuring Windows Firewall to Allow a Remote Desktop Connection With the Windows Firewall window still open, complete the following steps: Click on the Exceptions tab. In Windows 7, click on Allow a program or feature through Windows Firewall. Place a check mark in the box in front of Remote Desktop. In Windows 7, scroll down to check that the Domain and Home/Work (Private) is checked for Remote Desktop (for Windows 7 users, complete this step and skip to the section Configuring your Office Computer for Remote Desktop Connection). Click on the Advanced tab. Click on Local Area Connection to highlight it. Click on the Settings button. Place a checkmark in the box labeled Remote Desktop. If a window labeled Service Settings appears, Click OK. Click OK on both the Advanced Settings and the Windows Firewall window. Configuring Your Office Computer for a Remote Desktop Connection Click on Start, right-click My Computer and choose Properties. Click on the Remote tab and place a checkmark in the Allow users to connect remotely to this computer box, as shown below. On Windows 7, click on Remote Settings and place a bullet next to Allow connections from computers running any version of Remote Desktop (less secure).　 Windows XP (left) and Windows 7 (right) Verify that you have the proper permission to connect to your computer by clicking Select Remote Users… or Select Users (Windows 7). Your domain and username should be listed as already having access (as shown below.) NOTE: If you do not already have access, click on the Add... button as shown above and a window similar to the one below will appear. In the space labeled Enter the object names to select (examples):, type your domain (the domain for employees is Hamilton-d) and user ID. For example, Hamilton-d\dhubbard. Click Check Names and, if it is a valid username, the domain name will disappear and your username will become underlined. For example, in the illustration below, hamilton-d\dhubbard will change to dhubbard. Click OK to close the Select Users window. Click OK to close the Remote Desktop Users window and click OK again to close the System Properties window. Click on Start and then click on Run… In the Open: field, type cmd and click OK. A box with a black background and white text will appear. Type ipconfig at the blinking cursor and press on your keyboard. Make note of the IP Address (as shown above,) you will need to take it with you to access your computer remotely. (NOTE: You should do this each time you plan to use Remote Desktop Access as IP addresses change periodically.) Close the window. To access your computer using Remote Desktop, your office computer must be on and connected to the Hamilton Network. You can log off of your computer and leave it turned on or you can lock your desktop while logged on. To lock your computer, press the , , and keys simultaneously, and then click on Lock Computer. This completes setting up your office computer. These settings will remain in effect and do not need to be repeated. Installing Remote Desktop Connection on Mac OS X On your OS X computer, go to Microsoft’s webpage for the Remote Desktop Connection Client for Mac OS X: http://www.microsoft.com/mac/downloads?pid=Mactopia_RDC&fid=68346E0D-44D3-4065-99BB-B664B27EE1F0#viewer Click on Download Now to download the file. If your browser asks you what to do with this file, tell it to save the file. If your browser automatically opens the file with Stuffit, skip to step 5. After the file finishes downloading, go to the location the file was downloaded to (most likely the desktop) and double-click the RDC_2.1.1_ALL.dmg file. You’ll now have a white volume on your desktop called RDC. Open this white volume if it isn’t already open. To install the application, double-click on the RDC Installer and follow the instructions to install the application onto your computer. You should now see the Remote Desktop Connection application on your dock. Connecting to Your Office Computer from a Remote OS X Computer Open the Remote Desktop Connection application. The first time you open the application, the End User License Agreement will pop up. Accept the license agreement. Then a window will pop up asking you to register. Click Register Later. You will not see these windows when you open the program in the future. In the Computer: field, type the IP address (from step 10 on page 4) for your office computer. Click Connect. In the Log On to Windows dialog box, type your network username, password, and domain and then click OK. You may be prompted with the below message. Click Connect. Once connected, go to the RDC menu and select Preferences. Click the Security icon and select Always connect, even if authentication fails. This will remove future message prompts like the one below. The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on your office computer. Your office computer will remain locked and no one will be able to use it without a password, nor will anyone see the work you are doing on your office computer remotely. To improve performance, you will not see your usual desktop picture if you have one set up. To Log Off and End a Session In the Remote Desktop Session, click Start and select Disconnect. When it asks you if you are sure you want to disconnect, click Disconnect.
Using Remote Desktop in Windows 7 Remote Access Setting up your office computer for a Remote Desktop session Click on Start, select Control Panel and then double-click on System. Select Remote settings on the left When the window opens up select Allow connections from computers running any version Remote Desktop (less secure), as shown below. screenshot Verify that you have the proper permission to connect to your computer by clicking Select Remote Users… screenshot Your domain and username should be listed as already having access (as shown below). screenshot NOTE: If you do not already have access, click on the Add.. button as shown above and a window similar to the one below will appear. In the space below Enter the object names to select (examples):, type your domain (the domain for employees is Hamilton-d) and user ID. For example Hamilton-d\dhubbard. Click Check Names and, if it is a valid username, the domain name will disappear and your username will become underlined. For example, in the illustration below, hamilton-d\dhubbard will change to dhubbard. Click OK to close the Select Users window. screenshot Click OK to close the Remote Desktop Users window and click OK again to close the System Properties window. Next confirm your firewall is on and that it is set to allow Remote Desktop through. Click on Start, select Control Panel and then double-click on Windows Firewall. Click on Allow a program or feature through Windows Firewall. Scroll through the list to Remote Desktop and select boxes under Domain and Home/Work (Private), as shown on the next page. Click Ok. screenshot Click on Start and then click on Run… In the Open: field, type cmd and click OK. screenshot A box with a black background and white text will appear. Type ipconfig at the blinking cursor and press on your keyboard. screenshot Make note of the IP Address (as shown above), you will need this number when you access your computer from home. (NOTE: You should do this each time you plan to use Remote Desktop Access as IP addresses change periodically.) Close the window. To access your computer using Remote Desktop, your office computer must be on and logged into the Hamilton Network. To prevent someone from using your computer while you are away, we recommend that you lock your desktop. To do so, press the <Ctrl>, <Alt>, and <Delete> keys simultaneously and then click on Lock Computer. This completes setting up your computer. These settings will remain in effect and do not need to be repeated. Connecting to a remote computer Click on Start, select All Programs, select Accessories, select Communications and double-click on Remote Desktop Connection. In the Computer: field, type the IP address (from step 10 above) for your office computer. NOTE: If you need to transfer files back and forth between the remote computer and your computer you can click on Options. In the expanded window, click on the tab called Local Resources, and at the bottom put a checkmark in the box next to Disk Drives. When moving files from one computer to the next you will use Copy and Paste. “Save as” and other familiar techniques will not work. screenshot Click Connect. If you made your disk drives available (see note above) you will see a security warning about sharing disk drives. Click on OK. In the Log On to Windows dialog box, type your username, password, and domain just as you would if you were in your office and then click OK. For employees, the domain is Hamilton-d. screenshot The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on your office computer. Your office computer will remain locked and no one will be able to work at your office computer without a password, nor will anyone see the work you are doing on your office computer. To improve performance, you will not see your usual desktop picture if one is in use. Instead it may be a solid color, usually black. Printing using Remote Desktop At home your printer is the default printer. To select your office printer, click on the drop-down menu where your printer is listed and select your office printer from the list. screenshot Click OK to print as you normally would. To log off and end a session In the Remote Desktop Session, click Start and select Disconnect screenshot You will be asked if you are sure you want to disconnect. Click on Disconnect.
Using Remote Desktop in Windows XP Remote Access NOTE: It is recommended that the Windows Firewall be active at all times on your office computer. To turn it on or confirm its status please follow the steps below. Click on Start, select Control Panel, then select Windows Firewall. Verify that there is a bullet in front of the option On (recommended). Configuring Windows Firewall to Allow a Remote Desktop Connection With the Windows Firewall window still open, complete the following steps: Click on the Exceptions tab. Place a check mark in the box in front of Remote Desktop. Click on the Advanced tab. Click on Local Area Connection to highlight it. Click on the Settings button. Place a checkmark in the box labeled Remote Desktop. If a window labeled Service Settings appears, Click OK. screenshot Click OK on both the Advanced Settings and the Windows Firewall window. Configuring your office computer for a Remote Desktop Connection Click on Start, right-click My Computer and choose Properties. Click on the Remote tab and place a checkmark in the Allow users to connect remotely to this computer box, as shown below. Verify that you have the proper permission to connect to your computer by clicking Select Remote Users… Your domain and username should be listed as already having access (as shown below.) NOTE: If you do not already have access, click on the Add... button as shown above and a window similar to the one below will appear. In the space labeled Enter the object names to select (examples):, type your domain (the domain for employees is Hamilton-d) and user ID. For example, Hamilton-d\mscoones. Click Check Names and, if it is a valid username, the domain name will disappear and your username will become underlined. For example, in the illustration below, hamilton-d\mscoones will change to mscoones. Click OK to close the Select Users window. Click OK to close the Remote Desktop Users window and click OK again to close the System Properties window. Obtaining Your Computer Name or IP address In order to access your office computer remotely, you’ll need your computer’s name (for an on-campus remote desktop session) or your computer’s IP address (for an off-campus remote desktop session). Computer Name Click on Start, right-click My Computer and choose Properties. Click on the Computer Name tab. Make a note of the Computer description as shown above e.g. PC-15348, and then click on OK. Please note, this should match your computer’s barcode. If you need to access your office computer from off-campus, please follow the steps below to obtain your IP address. IP Address Click on Start and then click on Run… In the Open: field, type cmd and click OK. A box with a black background and white text will appear. Type ipconfig at the blinking cursor and press on your keyboard. Make note of the IP Address (as shown above,) you will need to take it with you to access your computer remotely. (NOTE: You should do this each time you plan to use Remote Desktop Access as IP addresses change periodically.) Close the window. Connecting to Your Office Computer from a Remote Location Click on Start, select All Programs, select Accessories, select Communication and then Remote Desktop Connection. In the Computer: field, type either the IP address or name (barcode – only works from on-campus) for your office computer. Please note, the “pc” can be entered in upper or lower case letters. Click Connect. In the Log On to Windows dialog box, type your username, password, and domain and then click OK. The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on your office computer. Your office computer will remain locked and no one will be able to work at your office computer without a password, nor will anyone see the work you are doing on your office computer remotely. To improve performance, you will not see your usual desktop picture if one is in use. To Log Off and End a Session In the Remote Desktop Session, click Start and select Disconnect. Things to Note About Remote Desktop Access At home your printer is the default printer. To select your office printer, click on the drop-down menu where your printer is listed and select your office printer from the list. Click OK.
Using VPN in Mac OSX Remote Access Installation Instructions To begin your installation, open your web browser. The video demonstration uses Firefox, but you may use any browser. In the location box, type the URL <https://outside.hamilton.edu>. Note the ‘s’: you must type . In the login dialog you see, Enter your Hamilton network ID and password, Then click Login Pay attention to the warning regarding unauthorized use. Remember, this includes family members. The Cisco AnyConnect VPN Client installer will start automatically. When the Verify Certificate pop-up dialog appears, click on the Trust button. Next, a dialog will pop-up with a message indicating an applet from outside.hamilton.edu wants access to your computer. Click on Allow. There will be a brief pause, with a Please wait… message, The VPN Client Downloader will start. In the pop-up dialog window that asks for a password to allow vpndownloader.app to make changes, Type the password you use to log into your computer; not necessarily your Hamilton network password. Click OK Wait patiently while the installer finishes downloading and configuring the client. This could take a minute or two. When the installation is finished, a connection to Hamilton will be started automatically. The Connection Established message includes a screen shot of the icon that you will find on the right side of desktop menu bar. Click on the icon to verify your connection, or to disconnect when you are finished with your session. Connecting and Disconnecting When you want to start a new connection to the VPN, Navigate to the Cisco folder inside your Applications folder, Then click on the Cisco AnyConnect VPN Client. The Cisco AnyConnect Client will open a dialog window. Be sure that the Connect to: menu displays outside.hamilton.edu, Then click the Select button. Next you’ll see a login dialog. Enter your Hamilton network ID and password, Then click the Connect button. A message window with the warning against unauthorized use will drop down. To continue, you must click the Accept button. When the connection is complete, a connection message will appear briefly in the upper right corner of your Mac’s desktop. You will then be connected to the Hamilton VPN. At this point, you can connect to all of your normal Hamilton College network resources. If you wish to start a Remote Desktop connection to your office computer, you can safely initiate that session now. If you wish to connect to one of your network resources, such as your personal folder on ESS, Simply click on the Go menu in the desktop menu bar, Then click Connect to Server…. Enter the server address afp://ess and click Connect In the login dialog that appears, enter your Hamilton network ID and password, then click Connect. Select users from the volumes list, and click OK. A connection to the ESS users volume will be started, but it will take quite a while for the folders to download. Once the folder list is available, you can navigate to your personal folder, and use it just as though you were on campus. Remember to disconnect your session when you are finished. Just click on the VPN icon in the desktop menu bar, Then click Disconnect.
Using VPN in Windows 8 Remote Access Introduction The instructions on this page will guide you through installing the VPN client on your Windows 8 computer. NOTE: The VPN client cannot be installed on a computer connected to the Hamilton network, either via Wi-Fi or a network jack. These instructions should only be followed on an OFF-CAMPUS computer. Introductory and Instructional Video This video will help you understand why VPN is being used at Hamilton and will guide you through the installation and use of the VPN client:
VPN Documentation Remote Access VPN Documentation Hub Here you will find VPN client installation instructions and informational videos which will help you get connected to our VPN service and understand the security implications of using the service. *** Please note that the VPN client is being updated on Thursday, May 23rd. The documentation links will be updated with the new information at that time. Windows 7 Documentation Mac OS X Documentation iPhone and iPad Documentation There is currently no VPN client for Android devices. If you have questions or concerns which are not covered within these documents and videos, please give the ITS Help Desk a call at 859-4181 and they'll be happy to support further inquires.
VPN for Remote Desktop Remote Access Background In fall 2011, Hamilton, along with other NY 6 Colleges (Colgate, Union, Skidmore, Hobart and William Smith and St. Lawrence) hired a team of security consultants to assess our network security environment. Among the recommendations were steps to lower our vulnerabilities from the Internet. The first change will be to enhance the security of the use of Remote Desktop. Who does this affect? Initially, any Hamilton employee connecting to on-campus resources, from off-campus, using a Remote Desktop connection (Mac or Windows). What: Employees will need to use a secure connection through what is known as a virtual private network (VPN) BEFORE using Remote Desktop. A VPN connection is not required if you want to check your email from off-campus, use My Hamilton or Webadvisor. Why: To improve our data security. Remote Desktop through an insecure connection is known to be a common point of attack for hackers. Please direct questions to the Help Desk at 859-4181. Thank you for your help in improving the security of our information environment.

VPN

Manual VPN Client Installation for Mac OS X VPN If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click the Mac OS X 10.4 (intel) link to download the manual installer. Save the file to your computer. If the file automatically downloads, look for it in your Downloads or Desktop folder. Double-click on the downloaded file to access the manual installer. Double-click AnyConnect to initiate the installer. The installer will open. Click Continue until you are presented with the software licensing agreement. Click Agree to continue. Make sure only the VPN option is checked, uncheck all other options. Click Continue. Please note that installing the Web Security or other options could have unintended consequences, like disabling your ability to browse websites. Click Install. You will be prompted to enter your credentials. Please enter the credentials for your LOCAL computer and click Install Software. The software will install. Select Close after the process concludes. Navigate to your Applications Folder (Select Go > Applications in your Mac's menu bar) and find the Cisco folder. Open the Cisco AnyConnect Secure Mobility Client app. When the app opens, type outside.hamilton.edu in the connect field. Click Connect. When the Username and Password fields appear, enter your Hamilton credentials. Click OK. A dialog window with the warning against unauthorized use will pop-up. To continue, you must click the Accept button At this point, you will be connected to all of your normal Hamilton College network resources. Remember to disconnect your session when you are finished. Click on the VPN icon on your top menu bar, then click Disconnect.
Manual VPN Client Installation for Windows 8 VPN VPN Client Manual Installation If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click on the Windows 7/Vista/64/XP link and download the file. Double-click on the downloaded file to begin installation. Once the Cisco AnyConnect VPN Client Setup Wizard appears, click the Next button. Select the I accept the terms of the License Agreement option and click the Next button. When prompted with a Ready to Install prompt, click the Install button. When the installation has completed, click the Finish button. From the Windows All Programs menu, launch the Cisco AnyConnect VPN Client. In the text field, type outside.hamilton.edu and click the Connect button. Enter your Hamilton network username (do not include @hamilton.edu) and password and click on the Ok button to log in. Read the network access warning and click on the Accept button. You can click on the VPN Client icon on the right side of your applications tray to verify your connection, or to disconnect when you are finished with your session.
Using VPN in Mac OSX VPN Installation Instructions To begin your installation, open your web browser. The video demonstration uses Firefox, but you may use any browser. In the location box, type the URL <https://outside.hamilton.edu>. Note the ‘s’: you must type . In the login dialog you see, Enter your Hamilton network ID and password, Then click Login Pay attention to the warning regarding unauthorized use. Remember, this includes family members. The Cisco AnyConnect VPN Client installer will start automatically. When the Verify Certificate pop-up dialog appears, click on the Trust button. Next, a dialog will pop-up with a message indicating an applet from outside.hamilton.edu wants access to your computer. Click on Allow. There will be a brief pause, with a Please wait… message, The VPN Client Downloader will start. In the pop-up dialog window that asks for a password to allow vpndownloader.app to make changes, Type the password you use to log into your computer; not necessarily your Hamilton network password. Click OK Wait patiently while the installer finishes downloading and configuring the client. This could take a minute or two. When the installation is finished, a connection to Hamilton will be started automatically. The Connection Established message includes a screen shot of the icon that you will find on the right side of desktop menu bar. Click on the icon to verify your connection, or to disconnect when you are finished with your session. Connecting and Disconnecting When you want to start a new connection to the VPN, Navigate to the Cisco folder inside your Applications folder, Then click on the Cisco AnyConnect VPN Client. The Cisco AnyConnect Client will open a dialog window. Be sure that the Connect to: menu displays outside.hamilton.edu, Then click the Select button. Next you’ll see a login dialog. Enter your Hamilton network ID and password, Then click the Connect button. A message window with the warning against unauthorized use will drop down. To continue, you must click the Accept button. When the connection is complete, a connection message will appear briefly in the upper right corner of your Mac’s desktop. You will then be connected to the Hamilton VPN. At this point, you can connect to all of your normal Hamilton College network resources. If you wish to start a Remote Desktop connection to your office computer, you can safely initiate that session now. If you wish to connect to one of your network resources, such as your personal folder on ESS, Simply click on the Go menu in the desktop menu bar, Then click Connect to Server…. Enter the server address afp://ess and click Connect In the login dialog that appears, enter your Hamilton network ID and password, then click Connect. Select users from the volumes list, and click OK. A connection to the ESS users volume will be started, but it will take quite a while for the folders to download. Once the folder list is available, you can navigate to your personal folder, and use it just as though you were on campus. Remember to disconnect your session when you are finished. Just click on the VPN icon in the desktop menu bar, Then click Disconnect.
Using VPN in Windows 8 VPN Introduction The instructions on this page will guide you through installing the VPN client on your Windows 8 computer. NOTE: The VPN client cannot be installed on a computer connected to the Hamilton network, either via Wi-Fi or a network jack. These instructions should only be followed on an OFF-CAMPUS computer. Introductory and Instructional Video This video will help you understand why VPN is being used at Hamilton and will guide you through the installation and use of the VPN client:
VPN Documentation VPN VPN Documentation Hub Here you will find VPN client installation instructions and informational videos which will help you get connected to our VPN service and understand the security implications of using the service. *** Please note that the VPN client is being updated on Thursday, May 23rd. The documentation links will be updated with the new information at that time. Windows 7 Documentation Mac OS X Documentation iPhone and iPad Documentation There is currently no VPN client for Android devices. If you have questions or concerns which are not covered within these documents and videos, please give the ITS Help Desk a call at 859-4181 and they'll be happy to support further inquires.
VPN for Remote Desktop VPN Background In fall 2011, Hamilton, along with other NY 6 Colleges (Colgate, Union, Skidmore, Hobart and William Smith and St. Lawrence) hired a team of security consultants to assess our network security environment. Among the recommendations were steps to lower our vulnerabilities from the Internet. The first change will be to enhance the security of the use of Remote Desktop. Who does this affect? Initially, any Hamilton employee connecting to on-campus resources, from off-campus, using a Remote Desktop connection (Mac or Windows). What: Employees will need to use a secure connection through what is known as a virtual private network (VPN) BEFORE using Remote Desktop. A VPN connection is not required if you want to check your email from off-campus, use My Hamilton or Webadvisor. Why: To improve our data security. Remote Desktop through an insecure connection is known to be a common point of attack for hackers. Please direct questions to the Help Desk at 859-4181. Thank you for your help in improving the security of our information environment.

Windows 7

Using Remote Desktop in Windows 7 Windows 7 Setting up your office computer for a Remote Desktop session Click on Start, select Control Panel and then double-click on System. Select Remote settings on the left When the window opens up select Allow connections from computers running any version Remote Desktop (less secure), as shown below. screenshot Verify that you have the proper permission to connect to your computer by clicking Select Remote Users… screenshot Your domain and username should be listed as already having access (as shown below). screenshot NOTE: If you do not already have access, click on the Add.. button as shown above and a window similar to the one below will appear. In the space below Enter the object names to select (examples):, type your domain (the domain for employees is Hamilton-d) and user ID. For example Hamilton-d\dhubbard. Click Check Names and, if it is a valid username, the domain name will disappear and your username will become underlined. For example, in the illustration below, hamilton-d\dhubbard will change to dhubbard. Click OK to close the Select Users window. screenshot Click OK to close the Remote Desktop Users window and click OK again to close the System Properties window. Next confirm your firewall is on and that it is set to allow Remote Desktop through. Click on Start, select Control Panel and then double-click on Windows Firewall. Click on Allow a program or feature through Windows Firewall. Scroll through the list to Remote Desktop and select boxes under Domain and Home/Work (Private), as shown on the next page. Click Ok. screenshot Click on Start and then click on Run… In the Open: field, type cmd and click OK. screenshot A box with a black background and white text will appear. Type ipconfig at the blinking cursor and press on your keyboard. screenshot Make note of the IP Address (as shown above), you will need this number when you access your computer from home. (NOTE: You should do this each time you plan to use Remote Desktop Access as IP addresses change periodically.) Close the window. To access your computer using Remote Desktop, your office computer must be on and logged into the Hamilton Network. To prevent someone from using your computer while you are away, we recommend that you lock your desktop. To do so, press the <Ctrl>, <Alt>, and <Delete> keys simultaneously and then click on Lock Computer. This completes setting up your computer. These settings will remain in effect and do not need to be repeated. Connecting to a remote computer Click on Start, select All Programs, select Accessories, select Communications and double-click on Remote Desktop Connection. In the Computer: field, type the IP address (from step 10 above) for your office computer. NOTE: If you need to transfer files back and forth between the remote computer and your computer you can click on Options. In the expanded window, click on the tab called Local Resources, and at the bottom put a checkmark in the box next to Disk Drives. When moving files from one computer to the next you will use Copy and Paste. “Save as” and other familiar techniques will not work. screenshot Click Connect. If you made your disk drives available (see note above) you will see a security warning about sharing disk drives. Click on OK. In the Log On to Windows dialog box, type your username, password, and domain just as you would if you were in your office and then click OK. For employees, the domain is Hamilton-d. screenshot The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on your office computer. Your office computer will remain locked and no one will be able to work at your office computer without a password, nor will anyone see the work you are doing on your office computer. To improve performance, you will not see your usual desktop picture if one is in use. Instead it may be a solid color, usually black. Printing using Remote Desktop At home your printer is the default printer. To select your office printer, click on the drop-down menu where your printer is listed and select your office printer from the list. screenshot Click OK to print as you normally would. To log off and end a session In the Remote Desktop Session, click Start and select Disconnect screenshot You will be asked if you are sure you want to disconnect. Click on Disconnect.

Windows XP

Using Remote Desktop in Windows XP Windows XP NOTE: It is recommended that the Windows Firewall be active at all times on your office computer. To turn it on or confirm its status please follow the steps below. Click on Start, select Control Panel, then select Windows Firewall. Verify that there is a bullet in front of the option On (recommended). Configuring Windows Firewall to Allow a Remote Desktop Connection With the Windows Firewall window still open, complete the following steps: Click on the Exceptions tab. Place a check mark in the box in front of Remote Desktop. Click on the Advanced tab. Click on Local Area Connection to highlight it. Click on the Settings button. Place a checkmark in the box labeled Remote Desktop. If a window labeled Service Settings appears, Click OK. screenshot Click OK on both the Advanced Settings and the Windows Firewall window. Configuring your office computer for a Remote Desktop Connection Click on Start, right-click My Computer and choose Properties. Click on the Remote tab and place a checkmark in the Allow users to connect remotely to this computer box, as shown below. Verify that you have the proper permission to connect to your computer by clicking Select Remote Users… Your domain and username should be listed as already having access (as shown below.) NOTE: If you do not already have access, click on the Add... button as shown above and a window similar to the one below will appear. In the space labeled Enter the object names to select (examples):, type your domain (the domain for employees is Hamilton-d) and user ID. For example, Hamilton-d\mscoones. Click Check Names and, if it is a valid username, the domain name will disappear and your username will become underlined. For example, in the illustration below, hamilton-d\mscoones will change to mscoones. Click OK to close the Select Users window. Click OK to close the Remote Desktop Users window and click OK again to close the System Properties window. Obtaining Your Computer Name or IP address In order to access your office computer remotely, you’ll need your computer’s name (for an on-campus remote desktop session) or your computer’s IP address (for an off-campus remote desktop session). Computer Name Click on Start, right-click My Computer and choose Properties. Click on the Computer Name tab. Make a note of the Computer description as shown above e.g. PC-15348, and then click on OK. Please note, this should match your computer’s barcode. If you need to access your office computer from off-campus, please follow the steps below to obtain your IP address. IP Address Click on Start and then click on Run… In the Open: field, type cmd and click OK. A box with a black background and white text will appear. Type ipconfig at the blinking cursor and press on your keyboard. Make note of the IP Address (as shown above,) you will need to take it with you to access your computer remotely. (NOTE: You should do this each time you plan to use Remote Desktop Access as IP addresses change periodically.) Close the window. Connecting to Your Office Computer from a Remote Location Click on Start, select All Programs, select Accessories, select Communication and then Remote Desktop Connection. In the Computer: field, type either the IP address or name (barcode – only works from on-campus) for your office computer. Please note, the “pc” can be entered in upper or lower case letters. Click Connect. In the Log On to Windows dialog box, type your username, password, and domain and then click OK. The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on your office computer. Your office computer will remain locked and no one will be able to work at your office computer without a password, nor will anyone see the work you are doing on your office computer remotely. To improve performance, you will not see your usual desktop picture if one is in use. To Log Off and End a Session In the Remote Desktop Session, click Start and select Disconnect. Things to Note About Remote Desktop Access At home your printer is the default printer. To select your office printer, click on the drop-down menu where your printer is listed and select your office printer from the list. Click OK.