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Resource Center Home

Connecting Wirelessly

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Secure Wireless Configuration
We recommend you start your Connecting Wirelessly research by visiting this document.
Cell Phone
  • Android Wireless Setup Cell Phone Droid X, Droid Pro & Droid 2 In order to connect to Hamilton secure wireless network using a second generation Droid please do the following. Select Setting and then Wireless & networks Turn on Wi-Fi if it currently off. Select Wi-Fi settings. Click Add Wi-Fi network and then enter the following in the network window. In the box Network SSID: type in aps-hamilton In Security:  select 802.1x EAP In EAP Method: PEAP In the box labeled Identity:  please enter your hamilton network user name In the box labled Password:  please enter your hamilton network password Click Save Select on the newly created network aps-hamilton and select Connect.  Please note that it may takes a few trys from the Smart Device to connect to the Hamilton wireless network.  You will know that you are connected to the secure wireless when you see the wireless symbol in your status bar.  It will also show up under your listed networks as aps-hamilton and will state that it is connected. If you have problems connecting your Android to the secure wireless network, please stop by the Help Desk to recieve further assistance.
  • HillConnect Resources Cell Phone Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • iPhone/iPod touch/iPad Cell Phone Configurating for Secure Wireless version 2.x – 4.x Click the Home button. Click on Settings. Click on Wi-Fi. Turn on Wi-Fi if off. Click Other. In Name type in aps-hamilton. Click Security and select WPA2 Enterprise. Click Other Network. Enter the User’s name and Password to the secure network in Username and Password. Click Join. NOTE: If the computer doesn’t join to the secure wireless it is due to incorrect entry or it is retaining an old setting such as ap-hamilton. To remove ap-hamilton go to networks and “Forget this network” then try configuring again for secure wireless.  
Email
  • HillConnect Resources Email Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
FTP
  • Windows Web Publishing FTP Windows users can connect to the web server using Windows networking. This will make your web space appear as a disk or folder on your personal computer, allowing you to drag and drop files and folders to and from the web server, just as you do for other disks on your system.   Windows 7/Vista Connect to the Web Server Open the Start menu Type "\\Polaris\{foldername}" into the search box and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will open as a new window.   Map a Drive Open the Start menu Right click on Network and select Map Network Drive... In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Windows XP   Connect to the Web Server Open the Start menu Choose Run In the open field of the dialog box, type \\Polaris Click OK The folder will open as a new window.   Map a Drive Open the Start menu Right click on My Network Places and select Map Network Drive. In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people Click OK The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Troubleshooting Please contact the Help Desk x4181 if you are having trouble connecting to Polaris.
Hamilton Website
  • Windows Web Publishing Hamilton Website Windows users can connect to the web server using Windows networking. This will make your web space appear as a disk or folder on your personal computer, allowing you to drag and drop files and folders to and from the web server, just as you do for other disks on your system.   Windows 7/Vista Connect to the Web Server Open the Start menu Type "\\Polaris\{foldername}" into the search box and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will open as a new window.   Map a Drive Open the Start menu Right click on Network and select Map Network Drive... In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Windows XP   Connect to the Web Server Open the Start menu Choose Run In the open field of the dialog box, type \\Polaris Click OK The folder will open as a new window.   Map a Drive Open the Start menu Right click on My Network Places and select Map Network Drive. In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people Click OK The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Troubleshooting Please contact the Help Desk x4181 if you are having trouble connecting to Polaris.
HillConnect
  • HillConnect Resources HillConnect Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
Listserv
  • HillConnect Resources Listserv Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
Mac OS 10.4 Tiger
  • ITS & IC Lab Printer Installation for Mac OS X 10.4.x Mac OS 10.4 Tiger For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: Before installing the printer and the PaperCut client, please follow the documentation found here to install the print driver: https://my.hamilton.edu/information-technology-services/resource-center/print-driver-installation-for-mac-os-x-10-4-x-10-7-x NOTE: These instructions are for Macs running OS X 10.4.x. To verify that you are running Mac OS X 10.4.x click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.4.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version.                       Installing the Printer If your computer is running 10.4.x,  close the About This Mac window and proceed as follows: On your Mac, click on the Apple Menu and open System Preferences. In System Preferences click on Print & Fax. In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. The Printer Browser will open. Hold down the option key and click on More Printers. Select Advanced from the top drop-down menu. Configure the following: Device: Windows Printer via SAMBA Device Name:  Select a printer name from the list below. Device URL: smb://username:password@printx/printername Printer Model:  In the drop-down menu choose HP. Then select the appropriate model from the list below (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK then click Add. The printer will be added and appear in your list of printers. You now need to configure the installable options.  Highlight the printer you just added and click on Printer Setup…  You will be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer (in the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly) and click Apply Changes. The printer is now configured and is set as your default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Selected Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect.    In the window that appears, enter your network username and password. Click on Connect. Click on SW Depot. Click on OK. Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. In the window that appears, enter your network username and password. Click Connect. Click on Yes to install the PaperCut Client into your applications folder. Enter your network username and password. Click OK. You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. From the Apple Menu, select System Preferences. Click on Accounts. Click on Login Items. Click on the . Navigate to Applications then PCClient. Click Add. Close the Accounts Window. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. 6. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details…  Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.  
  • Manual VPN Client Installation for Mac Mac OS 10.4 Tiger If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click the Mac OS X 10.4 (intel) link to download the manual installer. Save the file to your computer. If the file automatically downloads, look for it in your Downloads or Desktop folder. Double-click on the downloaded file to access the manual installer. Double-click vpn.pkg to initiate the installer. The installer will open. Click Continue until you are presented with the software licensing agreement. Click Agree to continue.When presented with the option, click Install. You will be prompted to enter your credentials. Please enter the credentials for your LOCAL computer. The software will install. Select Close after the process concludes. Navigate to your Applications Folder (Select Go > Applications in your Mac's menu bar) and find the Cisco folder. Open the Cisco AnyConnect VPN Client app. When the app opens, type "outside.hamilton.edu" in the Connect to: field. Push Select. When the Username and Password fields appear, enter your Hamilton credentials. Click Connect. You will be connected to the VPN and the client will function as if were installed normally.
Mac OS 10.5 Leopard
  • ITS & IC Lab Printer Installation for Mac OS X 10.5x-10.8.x Mac OS 10.5 Leopard For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.7.x. To verify that you are running Mac OS X 10.5.x – 10.7.x, click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.7.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version. screenshots If your computer is running 10.5.x – 10.7.x close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. screenshot In System Preferences click on Print & Fax. screenshot In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. screenshot The Add Printer window will open. Right-click (or control click) next to one of the icons on the toolbar. This will bring up a window with a list of available icons you can add to your toolbar. Drag the Advanced button on to the toolbar and click Done. screenshot Select the Advanced icon you just dragged to the toolbar and configure the following: Type: Windows Device: Another device URL: smb://hamilton-s/username:password@printx/printername       username = Your Hamilton network username       password = Your Hamilton network password       printername = Enter the appropriate name of the printer Name: Use same name as entered above for printername. screenshot Print Using: In the drop-down menu choose Select Printer Software and select the appropriate model (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK and then click Add. screenshot You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. screenshot The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. screenshot Back to Top Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect. screenshot Enter your network username and password. NOTE: Include hamilton-s as part of your user name (example: Hamilton-s\student1 ). Click on Connect. screenshot Click on SW Depot. Click on OK. screenshot Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. screenshot In the window that appears, enter your network username and password. Click Connect. screenshot Click on Yes to install the PaperCut Client into your applications folder. screenshot Enter your network username and password. Click OK. screenshot You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. screenshot From the Apple Menu, select System Preferences. Click on Accounts. screenshot Click on Login Items. screenshot Click on the . screenshot Navigate to Applications then PCClient. Click Add. screenshot Close the Accounts Window. You are ready to print. screenshot Back to Top Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. NOTE: For 10.5.8 OS X users, you will see the screenshot below. Please enter your local credentials and check Remember this password in my keychain. Click OK. screenshot You’ll see the “cost” of your print job. Click on Print. screenshot At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. screenshot If you want to see more details, click on Details… screenshot Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. screenshot Back to Top
  • Manual VPN Client Installation for Mac Mac OS 10.5 Leopard If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click the Mac OS X 10.4 (intel) link to download the manual installer. Save the file to your computer. If the file automatically downloads, look for it in your Downloads or Desktop folder. Double-click on the downloaded file to access the manual installer. Double-click vpn.pkg to initiate the installer. The installer will open. Click Continue until you are presented with the software licensing agreement. Click Agree to continue.When presented with the option, click Install. You will be prompted to enter your credentials. Please enter the credentials for your LOCAL computer. The software will install. Select Close after the process concludes. Navigate to your Applications Folder (Select Go > Applications in your Mac's menu bar) and find the Cisco folder. Open the Cisco AnyConnect VPN Client app. When the app opens, type "outside.hamilton.edu" in the Connect to: field. Push Select. When the Username and Password fields appear, enter your Hamilton credentials. Click Connect. You will be connected to the VPN and the client will function as if were installed normally.
  • Network Printer Installation on Mac OS X 10.5.x-10.7.x for Employees Mac OS 10.5 Leopard Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.6.x. To verify that you are running Mac OS X 10.5.x – 10.6.x click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.6.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version.              If your computer is running 10.5.x – 10.6.x, close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. In System Preferences click on Print & Fax. In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. The Printer Browser will open.  Select IP tab the top and configure the following: Protocol: Line Printer Daemon - LPD Address: printx Queue: Add Printer Name – The printer name is comprised building name, room number and number of printers in the room (listed alphabetically.) e.g. KJ-217-A Name: Same as Queue Location: Leave blank. Print Using: This should automatically select the correct printer model for your printer. If it does not, Select Select a driver to use… from the drop-down list beside Print Using and then the appropriate model from the next list. Once all of those settings are configured, Click Add. You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. Installing the PaperCut Client The PaperCut client should be already installed on your Hamilton barcoded computer. However, if you need to reinstall the PaperCut Client on your Hamilton computer please continue, otherwise go to page 8 to Using the PaperCut Client. The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect.     Enter your network username and password. Click on Connect. Click on SW Depot. Click on OK. Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. In the window that appears, enter your network username and password. Click Connect. Click on Yes to install the PaperCut Client into your applications folder. Enter your network username and password. Click OK. You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. From the Apple Menu, select System Preferences. Click on Accounts. Click on Login Items. Click on the . Navigate to Applications then PCClient. Click Add. Close the Accounts Window. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.  
  • Secure Wireless - Mac OS 10.5 & 10.6 Mac OS 10.5 Leopard For Macintosh Laptops Only NOTE: If you are not on the Hamilton campus please go through the step-by-step instructions until you come to the stop sign. Then when you arrive on campus you can complete the last few step to connect to our secure wireless network.  If you are on campus please proceed through all the instructions in the document. Configuration System Preferences Click on the Apple menu icon in the upper-left corner of the screen and open System Preferences. Click on the Network icon near the middle of the window. Click on the   button in the lower left of the screen and click on Set Service Order. Click and drag AirPort to the top of the Service Order list. Click OK and then Apply. In the left column, click on Airport. Click on Advanced. Select 802.1x in the menu row. Click on the button in the bottom left corner and click Add User Profile to create a new profile.  Name the profile Hamilton Secure. In the box labeled User Name: type your network ID (this is the same as your e-mail name (without @hamilton.edu). In the box labeled Password: type in your network password (this is usually the same as your e-mail password). In the box labeled Authentication: check the box to enable PEAP and UNCHECK TTLS In the box labeled Wireless Network: type aps-hamilton. In the box labeled Security Type: select WPA2 Enterprise 5. Select TCP/IP in the menu row. For Configure IPv6, select Off. Click OK and then Apply. If AirPort is not already on, click the Turn AirPort On button. Under Location, click on Automatic and select Edit Locations. NOTE: If your preference is locked (see the lock icon in the lower left corner), you must unlock it by clicking on it.  The ID and password it requests are those that you enter when your first boot your computer. Click the plus ( )to create a new location and call it Hamilton. Then click Done. Under Location make sure it says Hamilton otherwise click the location and select Hamilton. Click Advanced. IMPORTANT NOTE: When using the location feature you will need to be mindful of your physical location. When you are at Hamilton College please use the location called Hamilton; otherwise, revert back to Automatic when physically off-campus with your laptop. Select Airport in the menu row. Click on the icon to add a new Preferred Network. Type in the Network Name: aps-hamilton. In the option labeled Security: select WPA2 Enterprise. Type in your Hamilton Network user name & password in the appropriate fields.  This is the user ID and password you use to access your ESS or SSS folders.  It is often the same as your e-mail ID and password. Select Hamilton Secure in 802.1x. Click Add. If you have more than one network listed in your Preferred Networks, click and drag aps-hamilton to the top of the Preferred Networks list. Click OK. Click Apply. Close System Preferences. NOTE: If you are pre-configuring your laptop at home for the Hamilton wireless network please stop here, otherwise you can continue to step 13.  When you arrive on campus turn on your computer and it will automatically attempt to connect to aps-hamilton (provided Airport is on).  You should then be prompted to verify the security certificate for our secure network as shown below (starting with step 13).  In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181.   If you are on campus, you should see a prompt to verify your Certificate.  Please click on Show Certificate. Check Always trust “acs-07.hamilton.edu”. Click Continue. Type your computer password if/when prompted.  This is the password you normally enter when you first boot your computer. You are now connected to the secure wireless network.  
Mac OS 10.6 Snow Leopard
  • ITS & IC Lab Printer Installation for Mac OS X 10.5x-10.8.x Mac OS 10.6 Snow Leopard For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.7.x. To verify that you are running Mac OS X 10.5.x – 10.7.x, click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.7.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version. screenshots If your computer is running 10.5.x – 10.7.x close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. screenshot In System Preferences click on Print & Fax. screenshot In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. screenshot The Add Printer window will open. Right-click (or control click) next to one of the icons on the toolbar. This will bring up a window with a list of available icons you can add to your toolbar. Drag the Advanced button on to the toolbar and click Done. screenshot Select the Advanced icon you just dragged to the toolbar and configure the following: Type: Windows Device: Another device URL: smb://hamilton-s/username:password@printx/printername       username = Your Hamilton network username       password = Your Hamilton network password       printername = Enter the appropriate name of the printer Name: Use same name as entered above for printername. screenshot Print Using: In the drop-down menu choose Select Printer Software and select the appropriate model (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK and then click Add. screenshot You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. screenshot The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. screenshot Back to Top Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect. screenshot Enter your network username and password. NOTE: Include hamilton-s as part of your user name (example: Hamilton-s\student1 ). Click on Connect. screenshot Click on SW Depot. Click on OK. screenshot Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. screenshot In the window that appears, enter your network username and password. Click Connect. screenshot Click on Yes to install the PaperCut Client into your applications folder. screenshot Enter your network username and password. Click OK. screenshot You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. screenshot From the Apple Menu, select System Preferences. Click on Accounts. screenshot Click on Login Items. screenshot Click on the . screenshot Navigate to Applications then PCClient. Click Add. screenshot Close the Accounts Window. You are ready to print. screenshot Back to Top Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. NOTE: For 10.5.8 OS X users, you will see the screenshot below. Please enter your local credentials and check Remember this password in my keychain. Click OK. screenshot You’ll see the “cost” of your print job. Click on Print. screenshot At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. screenshot If you want to see more details, click on Details… screenshot Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. screenshot Back to Top
  • Manual VPN Client Installation for Mac Mac OS 10.6 Snow Leopard If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click the Mac OS X 10.4 (intel) link to download the manual installer. Save the file to your computer. If the file automatically downloads, look for it in your Downloads or Desktop folder. Double-click on the downloaded file to access the manual installer. Double-click vpn.pkg to initiate the installer. The installer will open. Click Continue until you are presented with the software licensing agreement. Click Agree to continue.When presented with the option, click Install. You will be prompted to enter your credentials. Please enter the credentials for your LOCAL computer. The software will install. Select Close after the process concludes. Navigate to your Applications Folder (Select Go > Applications in your Mac's menu bar) and find the Cisco folder. Open the Cisco AnyConnect VPN Client app. When the app opens, type "outside.hamilton.edu" in the Connect to: field. Push Select. When the Username and Password fields appear, enter your Hamilton credentials. Click Connect. You will be connected to the VPN and the client will function as if were installed normally.
  • Network Printer Installation on Mac OS X 10.5.x-10.7.x for Employees Mac OS 10.6 Snow Leopard Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.6.x. To verify that you are running Mac OS X 10.5.x – 10.6.x click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.6.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version.              If your computer is running 10.5.x – 10.6.x, close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. In System Preferences click on Print & Fax. In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. The Printer Browser will open.  Select IP tab the top and configure the following: Protocol: Line Printer Daemon - LPD Address: printx Queue: Add Printer Name – The printer name is comprised building name, room number and number of printers in the room (listed alphabetically.) e.g. KJ-217-A Name: Same as Queue Location: Leave blank. Print Using: This should automatically select the correct printer model for your printer. If it does not, Select Select a driver to use… from the drop-down list beside Print Using and then the appropriate model from the next list. Once all of those settings are configured, Click Add. You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. Installing the PaperCut Client The PaperCut client should be already installed on your Hamilton barcoded computer. However, if you need to reinstall the PaperCut Client on your Hamilton computer please continue, otherwise go to page 8 to Using the PaperCut Client. The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect.     Enter your network username and password. Click on Connect. Click on SW Depot. Click on OK. Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. In the window that appears, enter your network username and password. Click Connect. Click on Yes to install the PaperCut Client into your applications folder. Enter your network username and password. Click OK. You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. From the Apple Menu, select System Preferences. Click on Accounts. Click on Login Items. Click on the . Navigate to Applications then PCClient. Click Add. Close the Accounts Window. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.  
  • Secure Wireless - Mac OS 10.5 & 10.6 Mac OS 10.6 Snow Leopard For Macintosh Laptops Only NOTE: If you are not on the Hamilton campus please go through the step-by-step instructions until you come to the stop sign. Then when you arrive on campus you can complete the last few step to connect to our secure wireless network.  If you are on campus please proceed through all the instructions in the document. Configuration System Preferences Click on the Apple menu icon in the upper-left corner of the screen and open System Preferences. Click on the Network icon near the middle of the window. Click on the   button in the lower left of the screen and click on Set Service Order. Click and drag AirPort to the top of the Service Order list. Click OK and then Apply. In the left column, click on Airport. Click on Advanced. Select 802.1x in the menu row. Click on the button in the bottom left corner and click Add User Profile to create a new profile.  Name the profile Hamilton Secure. In the box labeled User Name: type your network ID (this is the same as your e-mail name (without @hamilton.edu). In the box labeled Password: type in your network password (this is usually the same as your e-mail password). In the box labeled Authentication: check the box to enable PEAP and UNCHECK TTLS In the box labeled Wireless Network: type aps-hamilton. In the box labeled Security Type: select WPA2 Enterprise 5. Select TCP/IP in the menu row. For Configure IPv6, select Off. Click OK and then Apply. If AirPort is not already on, click the Turn AirPort On button. Under Location, click on Automatic and select Edit Locations. NOTE: If your preference is locked (see the lock icon in the lower left corner), you must unlock it by clicking on it.  The ID and password it requests are those that you enter when your first boot your computer. Click the plus ( )to create a new location and call it Hamilton. Then click Done. Under Location make sure it says Hamilton otherwise click the location and select Hamilton. Click Advanced. IMPORTANT NOTE: When using the location feature you will need to be mindful of your physical location. When you are at Hamilton College please use the location called Hamilton; otherwise, revert back to Automatic when physically off-campus with your laptop. Select Airport in the menu row. Click on the icon to add a new Preferred Network. Type in the Network Name: aps-hamilton. In the option labeled Security: select WPA2 Enterprise. Type in your Hamilton Network user name & password in the appropriate fields.  This is the user ID and password you use to access your ESS or SSS folders.  It is often the same as your e-mail ID and password. Select Hamilton Secure in 802.1x. Click Add. If you have more than one network listed in your Preferred Networks, click and drag aps-hamilton to the top of the Preferred Networks list. Click OK. Click Apply. Close System Preferences. NOTE: If you are pre-configuring your laptop at home for the Hamilton wireless network please stop here, otherwise you can continue to step 13.  When you arrive on campus turn on your computer and it will automatically attempt to connect to aps-hamilton (provided Airport is on).  You should then be prompted to verify the security certificate for our secure network as shown below (starting with step 13).  In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181.   If you are on campus, you should see a prompt to verify your Certificate.  Please click on Show Certificate. Check Always trust “acs-07.hamilton.edu”. Click Continue. Type your computer password if/when prompted.  This is the password you normally enter when you first boot your computer. You are now connected to the secure wireless network.  
Mac OS 10.7 Lion
  • ITS & IC Lab Printer Installation for Mac OS X 10.5x-10.8.x Mac OS 10.7 Lion For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.7.x. To verify that you are running Mac OS X 10.5.x – 10.7.x, click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.7.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version. screenshots If your computer is running 10.5.x – 10.7.x close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. screenshot In System Preferences click on Print & Fax. screenshot In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. screenshot The Add Printer window will open. Right-click (or control click) next to one of the icons on the toolbar. This will bring up a window with a list of available icons you can add to your toolbar. Drag the Advanced button on to the toolbar and click Done. screenshot Select the Advanced icon you just dragged to the toolbar and configure the following: Type: Windows Device: Another device URL: smb://hamilton-s/username:password@printx/printername       username = Your Hamilton network username       password = Your Hamilton network password       printername = Enter the appropriate name of the printer Name: Use same name as entered above for printername. screenshot Print Using: In the drop-down menu choose Select Printer Software and select the appropriate model (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK and then click Add. screenshot You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. screenshot The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. screenshot Back to Top Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect. screenshot Enter your network username and password. NOTE: Include hamilton-s as part of your user name (example: Hamilton-s\student1 ). Click on Connect. screenshot Click on SW Depot. Click on OK. screenshot Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. screenshot In the window that appears, enter your network username and password. Click Connect. screenshot Click on Yes to install the PaperCut Client into your applications folder. screenshot Enter your network username and password. Click OK. screenshot You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. screenshot From the Apple Menu, select System Preferences. Click on Accounts. screenshot Click on Login Items. screenshot Click on the . screenshot Navigate to Applications then PCClient. Click Add. screenshot Close the Accounts Window. You are ready to print. screenshot Back to Top Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. NOTE: For 10.5.8 OS X users, you will see the screenshot below. Please enter your local credentials and check Remember this password in my keychain. Click OK. screenshot You’ll see the “cost” of your print job. Click on Print. screenshot At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. screenshot If you want to see more details, click on Details… screenshot Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. screenshot Back to Top
  • Manual VPN Client Installation for Mac Mac OS 10.7 Lion If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click the Mac OS X 10.4 (intel) link to download the manual installer. Save the file to your computer. If the file automatically downloads, look for it in your Downloads or Desktop folder. Double-click on the downloaded file to access the manual installer. Double-click vpn.pkg to initiate the installer. The installer will open. Click Continue until you are presented with the software licensing agreement. Click Agree to continue.When presented with the option, click Install. You will be prompted to enter your credentials. Please enter the credentials for your LOCAL computer. The software will install. Select Close after the process concludes. Navigate to your Applications Folder (Select Go > Applications in your Mac's menu bar) and find the Cisco folder. Open the Cisco AnyConnect VPN Client app. When the app opens, type "outside.hamilton.edu" in the Connect to: field. Push Select. When the Username and Password fields appear, enter your Hamilton credentials. Click Connect. You will be connected to the VPN and the client will function as if were installed normally.
  • Secure Wireless Setup for Mac OS 10.7.X - 10.8.X Mac OS 10.7 Lion NOTE: If you are following these directions from an off-campus location, please go through these step-by-step instructions until you come to the STOP sign. You cannot complete the steps that follow it until you arrive on campus. When you do arrive, you may complete the final steps to connect to our secure wireless network. Please disregard the STOP sign if you are configuring your wireless connection  on campus. Click on the Apple icon in the upper-left-hand corner and select System Preferences. Select the Network Control Panel.                                  Select Wi-Fi. Select Edit Locations under the Location pull-down menu. Click the Plus icon in the lower-left-hand corner. Replace "Untitled" with Hamilton. Click Done. NOTE: When you are on campus, please use the "Hamilton" location; otherwise, select "Automatic" when you are off-campus with your laptop. Select Join Other Network... under the Network Name pull-down menu. Configure the Find and Join a Wi-Fi Network window in the following way: Type aps-hamilton in the Network Name field. Select WPA2 Enterprise in the Security pull-down menu. Enter your Hamilton Username (e.g. ahamilto) and Password in the appropriate fields. The Remember this network checkbox should be checked. Click Join.    NOTE: If you are pre-configuring your laptop at home for the Hamilton wireless network, please click the Apply button and close System Preferences. If you are on campus, turn on your computer and continue at step 10. You should then be prompted to verify the security certificate for our secure network as shown below. In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181. The Verify Certificate prompt will appear--click Continue. A prompt will ask you to enter your password--type in your Computer Username and Password. Click Update Settings. Click Apply in the lower-right-hand corner of the Network Control Panel. Exit System Preferences. You are now connected to the secure wireless network.
Microsoft Outlook
  • HillConnect Resources Microsoft Outlook Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
Mobile Device
  • Android Wireless Setup Mobile Device Droid X, Droid Pro & Droid 2 In order to connect to Hamilton secure wireless network using a second generation Droid please do the following. Select Setting and then Wireless & networks Turn on Wi-Fi if it currently off. Select Wi-Fi settings. Click Add Wi-Fi network and then enter the following in the network window. In the box Network SSID: type in aps-hamilton In Security:  select 802.1x EAP In EAP Method: PEAP In the box labeled Identity:  please enter your hamilton network user name In the box labled Password:  please enter your hamilton network password Click Save Select on the newly created network aps-hamilton and select Connect.  Please note that it may takes a few trys from the Smart Device to connect to the Hamilton wireless network.  You will know that you are connected to the secure wireless when you see the wireless symbol in your status bar.  It will also show up under your listed networks as aps-hamilton and will state that it is connected. If you have problems connecting your Android to the secure wireless network, please stop by the Help Desk to recieve further assistance.
  • HillConnect Resources Mobile Device Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • iPhone/iPod touch/iPad Mobile Device Configurating for Secure Wireless version 2.x – 4.x Click the Home button. Click on Settings. Click on Wi-Fi. Turn on Wi-Fi if off. Click Other. In Name type in aps-hamilton. Click Security and select WPA2 Enterprise. Click Other Network. Enter the User’s name and Password to the secure network in Username and Password. Click Join. NOTE: If the computer doesn’t join to the secure wireless it is due to incorrect entry or it is retaining an old setting such as ap-hamilton. To remove ap-hamilton go to networks and “Forget this network” then try configuring again for secure wireless.  
  • Secure Wireless Configuration Mobile Device Configuring your computer for a secure wireless connection:   Windows XP - Employee Hamilton-owned computers   Windows XP - Students and Employee personal computers (Home and Pro, not authenticated to the Windows domain)   Windows Vista   Windows 7   Macintosh OS 10.5.x and 10.6.x   Macintosh OS 10.7 Configuring your mobile device for a secure wireless connection: No matter what cell phone carrier you plan on using please make sure the device has the following specifications. 3G data and voice capabilities. Bluetooth support - allows you to connect a bluetooth head set while driving. USB connectivity - allows you to charge your device and sync up data with your computer. Wi-Fi enabled - allows you to connect at faster speeds than your cell phone carrier's data network General Wirelesss Configuration Settings for Your Mobile Device Use these settings to configure your mobile device to use Hamilton's secure wireless network. SSID: aps-hamilton Security: WPA2-Enterprise Authentication: PEAP Login: Use your Hamilton network Username and Password. Device specific setup instructions: Android Blackberry - Please be aware that some Blackberry devices are not wi-fi capable iTouch/iPhone Windows Mobile To configure your mobile device for e-mail and calendar access please click here.
Mozilla Thunderbird
  • HillConnect Resources Mozilla Thunderbird Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
Network
  • Network and Telephone Services Home Page Network Network and Telecommunications Services Team Mission Network and Telecommunications Services will ensure a reliable, secure, efficient network and telecommunications environment for the campus community.
  • Network and Telephone Services Internet-Information Network Internet Connection Information   Hamilton College has a 300 Mbps primary Internet connection and a 10 Mbps secondary internet connection (used only for redundancy) over high speed fiber optic lines provided by Time Warner.  The Internet at Hamilton is a shared resource.  
  • Policies - Perimeter Firewall Network Adopted November 2003 Information Technology Services at Hamilton College operates a Perimeter Firewall between the Internet and the College network to establish a secure environment for the College's computer and network resources. The Perimeter Firewall is a key component of the Hamilton network security architecture. This Perimeter Firewall Policy governs how the Perimeter firewall will filter Internet traffic to mitigate the risks and losses associated with security threats to the Hamilton network and information systems. This policy is designed to protect college computers (student and employee computers) from hacking and virus attacks by restricting access to computers on the Hamilton campus from people who are off-campus. Every computer on the Hamilton network still must be secured and virus protected to be protected against other computers on the internal network. Introduction Among Hamilton's information technology priorities is the maintenance of a safe and secure computing environment. Historically, the risk of malicious packets making it into the College network has been relatively high. The assets at risk from targeted attacks against the network include data/information, software and hardware services, including access to the Internet and access to central servers are also at risk. Often, the data that is stored on such servers are the true targets of attackers. The College's Perimeter Firewall must allow access to protected resources from authorized users located outside the firewall (users on the Internet). An increasing number of users work at home or while traveling. Research collaborators may also need to enter the Hamilton network from remote hosts. While this method does protect against many intrusions, it is not bullet proof. When a violation is suspected, the firewall architecture has logging capabilities to provide forensic information. Information Technology Services (ITS) designed the Perimeter Firewall Policy to effectively enable the security control mechanisms found within the Perimeter Firewall. Consistent with all College information technology policies, the Perimeter Firewall Policy adheres to the College's General Policies on the Use of Information Technology. A Perimeter Firewall is the first line of protection in the campus network. Similar to most modern hotels, one can enter and walk around many areas of the hotel such as the lobby unrestricted; however, to access a particular resource, such as a hotel room, one needs a key. In addition to the perimeter firewall which ITS will be maintaining, individuals and departmental system administrators are advised to make their desktop and server systems as secure as possible through a "deny everything, permit on exception" firewall or system configuration approach. System administrators are encouraged to weigh the merit of placing firewall software on departmental servers and desktop machines. Host firewalls can block port scanners, protect against known exploits, log suspicious events and evaluate configurations. Responsibilities The Network and Telecommunications Team of ITS is responsible for implementing and maintaining the College network perimeter firewall. Therefore, ITS is also responsible for activities relating to this policy. Responsibility for information systems security on a day-to-day basis is every employee's responsibility. Specific guidance and direction for information systems security is the responsibility of ITS. Policy for Perimeter Firewall The Perimeter Firewall permits the following for outbound and inbound Internet traffic: Outbound - Allow ALL Internet traffic to hosts and services outside of the College with the exception of known security vulnerabilities (see below). This allows anyone connected to the Hamilton Network to utilize all services on the Internet with the exception of known vulnerabilities. Inbound - Only specific services which support the College mission will be allowed to be accessed from the Internet. The chart below identifies the most common services used for Internet communications within the Hamilton environment. The following is a limited explanation for each column: Server Functions and Services - This a listing of the most common Internet services used on the College file servers to support the mission and business of the College. Hamilton Network to Internet - All traffic originating from a College computer to an external host has no firewall policies applied except for known security vulnerabilities which are described in the chart below. Internet to Hamilton Network - All traffic originating from a computer on the Internet (somewhere off-campus) to a computer on the Hamilton network is only allowed into the following systems.   Hamilton Network to the Internet: Services which are NOT allowed Internet to Hamilton Network: Services which ARE allowed All Microsoft Networking Protocols Network Monitoring Protocols UNIX File System Protocols Virus Related Protocols Spyware Related Protocols (MarketScore Spyware) Hamilton E-mail Server Hamilton Web Server Blackboard SSS (FTP Only) Software (FTP Only) WebAdvisor Citrix Statistics Applications Library Catalog and Databases ListServ Mailing Lists Remote Desktop to Any OSX and Windows XP System Other Departmental Servers Operational Procedures Faculty, staff, and students may request access from the Internet for a service inside Hamilton for a new or existing server. These requests must be submitted in writing and need to include a rationale for the request by submitting the Firewall Service Security Policy Modification Form. It is recommended that faculty, staff, and students submit the request through the ITS Help Desk. The Network and Telecommunications Services Team and Vice President for Information Technology will evaluate the risk of opening the firewall to accommodate requests. Where the risk is acceptable, granting of requests will be dependent on network infrastructure limitations and the availability of required resources to implement the request. If the risk associated with a given request is deemed objectionable, then an explanation of the associated risks will be provided to the original requestor and alternative solutions will be explored. If during the implementation it is determined that the original request does not provide the functionality to meet the unit's business need, then the Network and Telecommunications Services Team will, on a short-term basis, provide open access through the firewall. Subsequently, long-term, the Network and Telecommunications Services Team will work with the requestor to determine exactly what ports are needed to meet the unit's business needs. Certain mission-critical functions require outside vendors and other entities to have secured and limited access to departmental network resources from the Internet to Hamilton. This access needs to be approved by either a director or department chair and then coordinated through Network and Telecommunications Services Team by submission of the Firewall Service Security Policy Modification Form. If the original requestor considers the solution to be unsatisfactory, the request may be appealed to the Vice President for Information Technology. Turn around time for a request of common services listed will be approximately 2 business days from the receipt of the Modification Form. Common Services include: FTP Telnet/SSH SMTP HTTP/HTTPS Turn around time of a request for any other service will be no more than 5-10 business days. This additional time is needed to investigate any risk associated to the College.
  • Secure Wireless Configuration Network Configuring your computer for a secure wireless connection:   Windows XP - Employee Hamilton-owned computers   Windows XP - Students and Employee personal computers (Home and Pro, not authenticated to the Windows domain)   Windows Vista   Windows 7   Macintosh OS 10.5.x and 10.6.x   Macintosh OS 10.7 Configuring your mobile device for a secure wireless connection: No matter what cell phone carrier you plan on using please make sure the device has the following specifications. 3G data and voice capabilities. Bluetooth support - allows you to connect a bluetooth head set while driving. USB connectivity - allows you to charge your device and sync up data with your computer. Wi-Fi enabled - allows you to connect at faster speeds than your cell phone carrier's data network General Wirelesss Configuration Settings for Your Mobile Device Use these settings to configure your mobile device to use Hamilton's secure wireless network. SSID: aps-hamilton Security: WPA2-Enterprise Authentication: PEAP Login: Use your Hamilton network Username and Password. Device specific setup instructions: Android Blackberry - Please be aware that some Blackberry devices are not wi-fi capable iTouch/iPhone Windows Mobile To configure your mobile device for e-mail and calendar access please click here.
  • Windows Web Publishing Network Windows users can connect to the web server using Windows networking. This will make your web space appear as a disk or folder on your personal computer, allowing you to drag and drop files and folders to and from the web server, just as you do for other disks on your system.   Windows 7/Vista Connect to the Web Server Open the Start menu Type "\\Polaris\{foldername}" into the search box and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will open as a new window.   Map a Drive Open the Start menu Right click on Network and select Map Network Drive... In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Windows XP   Connect to the Web Server Open the Start menu Choose Run In the open field of the dialog box, type \\Polaris Click OK The folder will open as a new window.   Map a Drive Open the Start menu Right click on My Network Places and select Map Network Drive. In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people Click OK The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Troubleshooting Please contact the Help Desk x4181 if you are having trouble connecting to Polaris.
PaperCut
  • ITS & IC Lab Printer Installation for Mac OS X 10.4.x PaperCut For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: Before installing the printer and the PaperCut client, please follow the documentation found here to install the print driver: https://my.hamilton.edu/information-technology-services/resource-center/print-driver-installation-for-mac-os-x-10-4-x-10-7-x NOTE: These instructions are for Macs running OS X 10.4.x. To verify that you are running Mac OS X 10.4.x click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.4.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version.                       Installing the Printer If your computer is running 10.4.x,  close the About This Mac window and proceed as follows: On your Mac, click on the Apple Menu and open System Preferences. In System Preferences click on Print & Fax. In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. The Printer Browser will open. Hold down the option key and click on More Printers. Select Advanced from the top drop-down menu. Configure the following: Device: Windows Printer via SAMBA Device Name:  Select a printer name from the list below. Device URL: smb://username:password@printx/printername Printer Model:  In the drop-down menu choose HP. Then select the appropriate model from the list below (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK then click Add. The printer will be added and appear in your list of printers. You now need to configure the installable options.  Highlight the printer you just added and click on Printer Setup…  You will be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer (in the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly) and click Apply Changes. The printer is now configured and is set as your default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Selected Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect.    In the window that appears, enter your network username and password. Click on Connect. Click on SW Depot. Click on OK. Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. In the window that appears, enter your network username and password. Click Connect. Click on Yes to install the PaperCut Client into your applications folder. Enter your network username and password. Click OK. You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. From the Apple Menu, select System Preferences. Click on Accounts. Click on Login Items. Click on the . Navigate to Applications then PCClient. Click Add. Close the Accounts Window. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. 6. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details…  Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.  
  • ITS & IC Lab Printer Installation for Mac OS X 10.5x-10.8.x PaperCut For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.7.x. To verify that you are running Mac OS X 10.5.x – 10.7.x, click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.7.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version. screenshots If your computer is running 10.5.x – 10.7.x close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. screenshot In System Preferences click on Print & Fax. screenshot In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. screenshot The Add Printer window will open. Right-click (or control click) next to one of the icons on the toolbar. This will bring up a window with a list of available icons you can add to your toolbar. Drag the Advanced button on to the toolbar and click Done. screenshot Select the Advanced icon you just dragged to the toolbar and configure the following: Type: Windows Device: Another device URL: smb://hamilton-s/username:password@printx/printername       username = Your Hamilton network username       password = Your Hamilton network password       printername = Enter the appropriate name of the printer Name: Use same name as entered above for printername. screenshot Print Using: In the drop-down menu choose Select Printer Software and select the appropriate model (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK and then click Add. screenshot You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. screenshot The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. screenshot Back to Top Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect. screenshot Enter your network username and password. NOTE: Include hamilton-s as part of your user name (example: Hamilton-s\student1 ). Click on Connect. screenshot Click on SW Depot. Click on OK. screenshot Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. screenshot In the window that appears, enter your network username and password. Click Connect. screenshot Click on Yes to install the PaperCut Client into your applications folder. screenshot Enter your network username and password. Click OK. screenshot You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. screenshot From the Apple Menu, select System Preferences. Click on Accounts. screenshot Click on Login Items. screenshot Click on the . screenshot Navigate to Applications then PCClient. Click Add. screenshot Close the Accounts Window. You are ready to print. screenshot Back to Top Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. NOTE: For 10.5.8 OS X users, you will see the screenshot below. Please enter your local credentials and check Remember this password in my keychain. Click OK. screenshot You’ll see the “cost” of your print job. Click on Print. screenshot At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. screenshot If you want to see more details, click on Details… screenshot Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. screenshot Back to Top
  • Network Printer Installation for Windows 7 PaperCut Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: In January 2009, ITS implemented a print management system.  Printing from your own personal computer can be done in one of two ways: “Lite” printing through the Web – https://printx:9192.  Use this to print Word, Excel, PowerPoint, or PDF documents.  See Web Print Using PaperCut - https://my.hamilton.edu/information-technology-services/resource-center/web-print-using-papercut-1-1 for details. Install a printer and the PaperCut client on your computer and print from any application on your computer.  These instructions follow. Installing the Printer Press the <WINDOWS KEY> < R> to invoke the Run command window. Next to Open, enter \\printx. Click OK. Enter your network username and password. Click OK. Close the printer window that appears. Click on your Windows Start button.  Click on Devices and Printers, then click on Add a printer.  The next two steps need to be done in quick succession to prevent the computer from getting taken off the network.  Click on Add a network, wireless or Bluetooth printer, and then QUICKLY click on The printer that I want isn’t listed.  Do not allow Windows to spend time automatically searching for available printers.              Type \\printx followed by the name of the network printer as shown.  The name of the printer can be found on the white laminated label on the printer (e.g. Bristol-Center-A) Click on Next. The Windows Printer Installation window will appear indicating progress. If you see the Do you trust this printer? Window, click on Install driver. You will see the Windows Printer Installation window again showing the progress of copying files. Once complete, the Add Printer window will appear indicating the successful addition of the printer. Click on Next, and then Finish. The printer will be added as the default printer.  If you are using CITRIX, you’ll need this to be the case.  Otherwise, you can make another printer the default by right clicking on the printer icon and selecting Set as default printer. Close the printer window.  Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT 4.0 / ME / 98 / 95 incl. 64 bit versions 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Press the to invoke the Run command window. In the Run Window, enter:  \\software\SW Depot\Papercut. Click OK. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. Double-click on the PaperCut Windows Installer. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. If a User Account Control Window appears asking Do you want to allow the following program from an unknown publisher to make changes to this computer?  Click Yes. You may be asked to again provide your network username and password. In the Setup – PaperCut NG Client Window that appears, click on Next. Click on I accept the agreement and then click on Next. In the Select Destination Location Window, click on Next. In the Select Components Window, click on Next. In the Ready to Install Window, click on Install. Click on Finish. Enter your network username and password. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. Select Print from the appropriate menu. Choose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PaperCut icon in the System Tray. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.
  • Network Printer Installation for Windows Vista PaperCut Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: In January 2009, ITS implemented a print management system.  Printing from your own personal computer can be done in one of two ways: “Lite” printing through the Web – https://printx:9192.  Use this to print Word, Excel, PowerPoint, or PDF documents.  See Web Print Using PaperCut - https://my.hamilton.edu/information-technology-services/resource-center/web-print-using-papercut-1-1 for details. Install a printer and the PaperCut client on your computer and print from any application on your computer.  These instructions follow. Installing the Printer Click on your Windows Start button and open the control panel. Depending on your view: Click on the Printers icon          OR Click under Hardware and Sound, click on Printer. Click on Add a printer. The next two steps need to be done in quick succession to prevent the computer from getting taken off the network.  Click on Add a network, wireless or Bluetooth printer, and then quickly click on The printer that I want isn’t listed.  Do not allow Windows to spend time automatically searching for available printers.     Choose the second option and select Browse. In the window that appears, type \\printx\ followed by the name of the network printer as shown.  Be sure to include any dashes (-) that appear in the name of the printer. The name of the printer can be found on the white laminated label on the printer (e.g. Bristol-Center-A). Click on Next. Enter your credentials when prompted. Be sure to include hamilton-s\ before your username (i.e. hamilton-s\hdstudent). In the Printers window that appears, click on Install driver. The Add Printer window will appear indicating the successful addition of the printer. If you want the printer to be set as your default printer, click in the checkbox next to Set as the default printer.  Note: If you are using CITRIX, you’ll need to check this box. Click on Next. Click on Finish. Close the printer window. Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT 4.0 / ME / 98 / 95 incl. 64 bit versions 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Press the to invoke the Run command window. In the Run Window, enter:  \\software\SW Depot\Papercut. Click OK. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. Double-click on the PaperCut Windows Installer. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. If a User Account Control Window appears asking Do you want to allow the following program from an unknown publisher to make changes to this computer?  Click Yes. You may be asked to again provide your network username and password. In the Setup – PaperCut NG Client Window that appears, click on Next. Click on I accept the agreement and then click on Next. In the Select Destination Location Window, click on Next. In the Select Components Window, click on Next. In the Ready to Install Window, click on Install. Click on Finish. Enter your network username and password. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. Select Print from the appropriate menu. Choose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PaperCut icon in the System Tray. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. Back to Top
  • Network Printer Installation for Windows XP PaperCut Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: In January 2009, ITS implemented a print management system.  Printing from your own personal computer can be done in one of two ways: “Lite” printing through the Web – https://printx:9192.  Use this to print Word, Excel, PowerPoint, or PDF documents.  See Web Print Using PaperCut - https://my.hamilton.edu/information-technology-services/resource-center/web-print-using-papercut-1-1 for details. Install a printer and the PaperCut client on your computer and print from any application on your computer.  These instructions follow. Installing the Printer XP Home Edition Click on your Windows Start button. Click on Control Panel Depending on the view you have in the Control Panel window, click on either Printers and Other Hardware (and then click on Printers and Faxes) or click on Printers and Faxes. XP Professional Edition After clicking on Start, click on Printers and Faxes. Follow the steps below for both editions: Click on the link to Add a printer. Click on Next in the Welcome to the Add Printer Wizard window. Click on Next to add a network printer. Type the name of the network printer.  Be sure to include any dashes (-) that appear in the name of the printer. In this example, the printer name is \\printx\MPC-A. The name of the printer can be found on the white laminated label on the printer (e.g. Bristol-Center-A). Click on Next. If you have not already logged into hamilton-s to get to another server (e.g. SSS, Software, etc.) you may be asked to login.  Please be sure to precede your user ID with hamilton-s\ as shown.  The user ID to enter is your e-mail ID but the password to enter is your SSS password, which is often the same as your e-mail password (but not always).  If neither password works for you, please go to the following address for instructions on how to change your SSS password. https://my.hamilton.edu/information-technology-services/resource-center/changing-your-hillconnect-and-ess-sss-passwords Click on OK after entering your password.  Click on Yes in the Connect to Printer window. If you are using CITRIX, you should select Yes to make this your default printer.  Otherwise, you should select No.  Note that if you have no printer installed, the network printer will be set to Yes automatically. Then, click on Next. Click on Finish. You should now see the printer listed in your Printers and Faxes window.  NOTE:  If you did not choose it to be your default printer, you will need to select it from within your application when you go to File and Print. Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT 4.0 / ME / 98 / 95 incl. 64 bit versions 128 MB or greater RAM   Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on the Start button and select Run. In the Run Window, enter:  \\software\SW Depot\Papercut. Click OK. In the window that appears, enter your network username (hamilton-s\username) and password. Double-click on the PaperCut Windows Installer In the Setup – PaperCut NG Client Window that appears, click on Next. Click on I accept the agreement and then click on Next. In the Select Destination Location Window, click on Next. In the Select Components Window, click on Next. In the Ready to Install Window, click on Install. Click on Finish. Enter your network username and password. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. Select Print from the appropriate menu. Chose the printer to which you want to print. You’ll see the “cost” of your print job.  Click on Print. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details…  Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. Back to Top
  • Network Printer Installation on Mac OS X 10.5.x-10.7.x for Employees PaperCut Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.6.x. To verify that you are running Mac OS X 10.5.x – 10.6.x click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.6.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version.              If your computer is running 10.5.x – 10.6.x, close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. In System Preferences click on Print & Fax. In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. The Printer Browser will open.  Select IP tab the top and configure the following: Protocol: Line Printer Daemon - LPD Address: printx Queue: Add Printer Name – The printer name is comprised building name, room number and number of printers in the room (listed alphabetically.) e.g. KJ-217-A Name: Same as Queue Location: Leave blank. Print Using: This should automatically select the correct printer model for your printer. If it does not, Select Select a driver to use… from the drop-down list beside Print Using and then the appropriate model from the next list. Once all of those settings are configured, Click Add. You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. Installing the PaperCut Client The PaperCut client should be already installed on your Hamilton barcoded computer. However, if you need to reinstall the PaperCut Client on your Hamilton computer please continue, otherwise go to page 8 to Using the PaperCut Client. The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect.     Enter your network username and password. Click on Connect. Click on SW Depot. Click on OK. Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. In the window that appears, enter your network username and password. Click Connect. Click on Yes to install the PaperCut Client into your applications folder. Enter your network username and password. Click OK. You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. From the Apple Menu, select System Preferences. Click on Accounts. Click on Login Items. Click on the . Navigate to Applications then PCClient. Click Add. Close the Accounts Window. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.  
  • Printing at Hamilton College PaperCut Printing from your own personal computer Windows Instructions Macintosh Instructions Frequently Asked Questions Background History PaperCut™ Print Management, Fall 2010 In the fall 2010, Hamilton implemented a system called Papercut™ for managing laser printing on campus. This builds on a pilot project done last year (see below for the three year history of this project that was initiated by the faculty Committee on Information Technology). The ultimate goal of this project is to save institutional resources (by reducing Hamilton’s carbon footprint, saving trees and reducing energy consumption) without adversely affecting the academic program. Using Papercut, students are assigned a quota limit for free printing ranging from approximately 850/sides/semester for first year students to 2000/sides/semester for seniors. For the fall 2010 we will be trying out all the elements of the system. Students will not be charged if they go over their quota. At the end of the semester we will study the data for students who exceed their quotas to determine if adjustments need to be made based on their academic programs. The system should be fully operational for the start of spring 2011 semester. Students will be alerted when they approach their quota and will be allowed an overdraft of $2.00 before having to add additional money to their account. Individuals who go beyond their quota will obtain a “top-up” card at the circulation desk in the Burke Library (at no cost during this semester). The cost of printing has been adjusted so that a two-sided black and white page costs 7 cents. Quotas will be restarted at the beginning of a semester. The data for each semester will enable us to fine-tune the quota system for the following semester. Procedures are being worked out to allow student organizations to print for their organization purposes without deducting from a student’s quota. The Papercut system went live on September 7. Answers to some frequently asked questions appear below. Printing from your own personal computer Windows Instructions Can be done in one of two ways: "Lite" printing through the Web – https://printx:9192. Use this to print Word, Excel, PowerPoint, or PDF documents. See Web Print Using PaperCut for details. Install a printer and the PaperCut client on your computer and print from any application on your computer. These instructions follow. Windows XP Windows Vista Window 7 Macintosh Instructions Can be done in one of two ways: "Lite" printing through the Web – https://printx:9192. Use this to print Word, Excel, PowerPoint, or PDF documents. See Web Print Using PaperCut for details. Install the print driver, a printer and the PaperCut client on your computer and print from any application on your computer. These instructions follow. Print Driver Installation for Mac OSX 10.5.x & 10.6.x - OSX - Employees 10.5.x, 10.6.x, 10.7.x - OSX 10.4 - OSX 10.3 - OSX (Please contact the Help Desk at x4181 for assistance.) Frequently Asked Questions What are the quotas for the first semester? Seniors - $70 (approximately 2000/sides/semester) Juniors - $50 Sophomores - $45 First year students - $30 (approximately 850/sides/semester) What are the printing costs that will be deducted from the print quotas? Black and white printing will cost 5 cents for single-sided printing Black and white printing will cost 7 cents for 2-sided duplex printing (a discount of 30%) Color printing will cost .20/side. How can I get a refund when I experience a printing problem? If there is a problem with your printout (e.g., paper jam, low print quality) you can request a refund by logging into your Papercut account details page, and using the Request Refund option for the print job that failed. Once submitted, the system triggers an e-mail that will alert us that a refund has been requested to which we can approve or deny. What if I go over quota? To assist you in managing your Papercut quota, you will receive a low balance notification when your balance reaches $5.00. You are also allowed an overdraft limit of $2.00. Once you reach the overdraft limit you will have to add to your quota in order to print. The quota is based on data collected in the Spring 2010 semester and from peer institutions and should be sufficient for all printing supporting the academic program. It takes into consideration all varieties of courses. Quotas will be restarted between semesters. The data for each semester will enable us to fine tune the quota system for the following semester. Individuals who go beyond their quota can add credit from their Hill Card by logging into their Papercut account details page. How can I print for my student organization? Student organizations approved through the Office of Student Activities will be allowed to print for their organization only (no personal use) using their organization's account. When will the quota system go live? The quota system went live on Tuesday, September 7, 2010 at 8 a.m. Background History In 2008-2009, the faculty Committee on Information Technology recommended that we investigate systems for managing printing on campus to help reduce perceived paper waste (save trees), reduce Hamilton’s carbon footprint and reduce energy consumption. A task force was set up including faculty, representatives of the library, ITS and students to evaluate alternatives. In the summer of 2009 Papercut™ was selected and a pilot use of the product was conducted during the spring 2010 semester in all the ITS computer labs. The purpose was to gather data on usage and to test out the user interface. At the same time we surveyed our peer institutions about the quota systems they used. We set the initial quotas based on the 90th percentile of usage in spring 2010. That is, 90% o the students in each class year would be able to do all the printing without exceeding the quota. This was the methodology used by most of our peers and it turns out that Hamilton’s quotas are higher than those of our peers. Most academic departments also asked us to restrict access to their department printers to only faculty and staff in the departments. This was also implemented using Papercut.
Password
  • HillConnect Resources Password Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
Personal Web Space
  • Windows Web Publishing Personal Web Space Windows users can connect to the web server using Windows networking. This will make your web space appear as a disk or folder on your personal computer, allowing you to drag and drop files and folders to and from the web server, just as you do for other disks on your system.   Windows 7/Vista Connect to the Web Server Open the Start menu Type "\\Polaris\{foldername}" into the search box and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will open as a new window.   Map a Drive Open the Start menu Right click on Network and select Map Network Drive... In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Windows XP   Connect to the Web Server Open the Start menu Choose Run In the open field of the dialog box, type \\Polaris Click OK The folder will open as a new window.   Map a Drive Open the Start menu Right click on My Network Places and select Map Network Drive. In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people Click OK The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Troubleshooting Please contact the Help Desk x4181 if you are having trouble connecting to Polaris.
Policy
  • Policies - Indemnification of Hamilton College Policy Users agree, in consideration of access to the College's computing, networking and media services, to indemnify, defend, and hold harmless the College for any suits, claims, losses, expenses or damages, including, but not limited to, the user's access to or use of the College's computing, networking, and media services and facilities. Noncompliance and Sanctions Information Technology Services may suspend or terminate all computing privileges of any individuals without notice who engage in improper computing activities. Serious cases, as determined by the Vice President for Information Technology, Hamilton College, will be referred to the appropriate officer of the college for disciplinary action. Such disciplinary action may include the suspension, expulsion, or termination of the offending individual, as appropriate and as determined at the sole discretion of Hamilton College. Where violation of state and federal law is involved, cases will be referred to the proper legal authorities for action. The following serves to provide examples of violations of computing or computing facility policies at Hamilton College. The list of violations includes, but is not limited to: Malicious misuse. Examples - using IDs or passwords assigned to others, disrupting the network, destroying information, removing software from public computers, spreading viruses, sending e-mail that threatens or harasses other people (a Class A misdemeanor under New York State law), invading the privacy of others, and subscribing others to mailing lists or providing the e-mail addresses of others to bulk mailers without their approval.   Unacceptable use of software and hardware. Examples - knowingly or carelessly running or installing unlicensed software on any computer system or network; giving another user a program intended to damage the system; running or installing any program that places an excessive load on a computer system or network, or compromises the security of the systems or network; violating terms of applicable software licensing agreements, including copying or reproducing any licensed software; or violating copyright laws and their fair use provisions through inappropriate reproduction or dissemination of copyrighted text, images, or other materials; using imaging equipment to duplicate, alter and subsequently reproduce official documents.   Inappropriate access. Examples - unauthorized use of a computer account; providing misleading information in order to obtain access to computing facilities; using the campus network to gain unauthorized access to any computer system; connecting unauthorized equipment to the campus network; unauthorized attempts to circumvent data protection schemes to uncover security loopholes (including creating and/or running programs that are designed to identify security loopholes and/or decrypt intentionally secure data); knowingly or carelessly performing an act that will interfere with the normal operation of computers, terminals, peripherals, or networks; deliberately wasting or overloading computing resources, such as printing too many copies of a document; or other activities.   Inappropriate use of electronic mail and Internet access. E-mail communications are subject to statements of conduct as published in the Student, Faculty, Administrator, Staff, and Maintenance and Operations Handbooks, as well as all applicable federal and state laws. In addition, other activities that threaten the integrity of the system or harm individual users are not allowed. These include, but are not limited to initiating or propagating electronic chain letters; inappropriate mass mailing including multiple mailings to newsgroups, mailing lists, or individuals, forging the identity of a user or machine in an electronic communication or sending anonymous e-mail; using another person's e-mail account or identity to send e-mail messages; attempting to monitor or tamper with another user's electronic communications; reading, copying, changing, or deleting another user's files or software without the explicit agreement of the owner; or using e-mail or personal web page advertising to solicit or proselytize others for commercial ventures, religious or political causes, or for personal gain.
  • Policies - Perimeter Firewall Policy Adopted November 2003 Information Technology Services at Hamilton College operates a Perimeter Firewall between the Internet and the College network to establish a secure environment for the College's computer and network resources. The Perimeter Firewall is a key component of the Hamilton network security architecture. This Perimeter Firewall Policy governs how the Perimeter firewall will filter Internet traffic to mitigate the risks and losses associated with security threats to the Hamilton network and information systems. This policy is designed to protect college computers (student and employee computers) from hacking and virus attacks by restricting access to computers on the Hamilton campus from people who are off-campus. Every computer on the Hamilton network still must be secured and virus protected to be protected against other computers on the internal network. Introduction Among Hamilton's information technology priorities is the maintenance of a safe and secure computing environment. Historically, the risk of malicious packets making it into the College network has been relatively high. The assets at risk from targeted attacks against the network include data/information, software and hardware services, including access to the Internet and access to central servers are also at risk. Often, the data that is stored on such servers are the true targets of attackers. The College's Perimeter Firewall must allow access to protected resources from authorized users located outside the firewall (users on the Internet). An increasing number of users work at home or while traveling. Research collaborators may also need to enter the Hamilton network from remote hosts. While this method does protect against many intrusions, it is not bullet proof. When a violation is suspected, the firewall architecture has logging capabilities to provide forensic information. Information Technology Services (ITS) designed the Perimeter Firewall Policy to effectively enable the security control mechanisms found within the Perimeter Firewall. Consistent with all College information technology policies, the Perimeter Firewall Policy adheres to the College's General Policies on the Use of Information Technology. A Perimeter Firewall is the first line of protection in the campus network. Similar to most modern hotels, one can enter and walk around many areas of the hotel such as the lobby unrestricted; however, to access a particular resource, such as a hotel room, one needs a key. In addition to the perimeter firewall which ITS will be maintaining, individuals and departmental system administrators are advised to make their desktop and server systems as secure as possible through a "deny everything, permit on exception" firewall or system configuration approach. System administrators are encouraged to weigh the merit of placing firewall software on departmental servers and desktop machines. Host firewalls can block port scanners, protect against known exploits, log suspicious events and evaluate configurations. Responsibilities The Network and Telecommunications Team of ITS is responsible for implementing and maintaining the College network perimeter firewall. Therefore, ITS is also responsible for activities relating to this policy. Responsibility for information systems security on a day-to-day basis is every employee's responsibility. Specific guidance and direction for information systems security is the responsibility of ITS. Policy for Perimeter Firewall The Perimeter Firewall permits the following for outbound and inbound Internet traffic: Outbound - Allow ALL Internet traffic to hosts and services outside of the College with the exception of known security vulnerabilities (see below). This allows anyone connected to the Hamilton Network to utilize all services on the Internet with the exception of known vulnerabilities. Inbound - Only specific services which support the College mission will be allowed to be accessed from the Internet. The chart below identifies the most common services used for Internet communications within the Hamilton environment. The following is a limited explanation for each column: Server Functions and Services - This a listing of the most common Internet services used on the College file servers to support the mission and business of the College. Hamilton Network to Internet - All traffic originating from a College computer to an external host has no firewall policies applied except for known security vulnerabilities which are described in the chart below. Internet to Hamilton Network - All traffic originating from a computer on the Internet (somewhere off-campus) to a computer on the Hamilton network is only allowed into the following systems.   Hamilton Network to the Internet: Services which are NOT allowed Internet to Hamilton Network: Services which ARE allowed All Microsoft Networking Protocols Network Monitoring Protocols UNIX File System Protocols Virus Related Protocols Spyware Related Protocols (MarketScore Spyware) Hamilton E-mail Server Hamilton Web Server Blackboard SSS (FTP Only) Software (FTP Only) WebAdvisor Citrix Statistics Applications Library Catalog and Databases ListServ Mailing Lists Remote Desktop to Any OSX and Windows XP System Other Departmental Servers Operational Procedures Faculty, staff, and students may request access from the Internet for a service inside Hamilton for a new or existing server. These requests must be submitted in writing and need to include a rationale for the request by submitting the Firewall Service Security Policy Modification Form. It is recommended that faculty, staff, and students submit the request through the ITS Help Desk. The Network and Telecommunications Services Team and Vice President for Information Technology will evaluate the risk of opening the firewall to accommodate requests. Where the risk is acceptable, granting of requests will be dependent on network infrastructure limitations and the availability of required resources to implement the request. If the risk associated with a given request is deemed objectionable, then an explanation of the associated risks will be provided to the original requestor and alternative solutions will be explored. If during the implementation it is determined that the original request does not provide the functionality to meet the unit's business need, then the Network and Telecommunications Services Team will, on a short-term basis, provide open access through the firewall. Subsequently, long-term, the Network and Telecommunications Services Team will work with the requestor to determine exactly what ports are needed to meet the unit's business needs. Certain mission-critical functions require outside vendors and other entities to have secured and limited access to departmental network resources from the Internet to Hamilton. This access needs to be approved by either a director or department chair and then coordinated through Network and Telecommunications Services Team by submission of the Firewall Service Security Policy Modification Form. If the original requestor considers the solution to be unsatisfactory, the request may be appealed to the Vice President for Information Technology. Turn around time for a request of common services listed will be approximately 2 business days from the receipt of the Modification Form. Common Services include: FTP Telnet/SSH SMTP HTTP/HTTPS Turn around time of a request for any other service will be no more than 5-10 business days. This additional time is needed to investigate any risk associated to the College.
  • Policies - Reporting Critical Service Outages Policy During normal business hours (Monday - Friday, 8:30 a.m. - 4:30 p.m.), members of the College community should notify the ITS Helpdesk (x4181) of suspected problems with computers, networks, and related information technology resources. The Helpdesk will investigate the problem and determine corrective action. If the Helpdesk staff determines that the problem is related to the campus network or a server they will notify ITS personnel who will take appropriate action. Resolution of critical service outages (defined below) will be a top ITS priority and will be resolved in a timely manner. Non-critical problems will be investigated and resolved as soon as is feasible. Outside of business hours and on college holidays suspected critical service outages should be reported as follows: 4:30 p.m. - 10 p.m. (Monday - Friday) and 10 a.m. - 10 p.m., Saturday and Sunday Any suspected critical service outages should be reported to the student on duty in the Burke Computer Lab (x 5672) The student will follow prescribed diagnostic routines to determine if the problem is indeed of a critical nature. If so, s/he will call the appropriate ITS staff member to resolve the problem. No member of the community should call ITS staff outside of normal business hours. Outside of these times, suspected critical service outages should be reported at the next designated time the following day. A critical service outage is defined as one or more of the following: Failure of the campus network equipment or Internet connection making it impossible for a majority of users to access on-campus or off-campus resources. Campus-wide printing failure (not individual printers). Failure of a majority of computers in a public computer lab. Failure of the campus web server affecting the entire campus. Failure of the campus telephone system making it impossible for a majority of users to make outgoing calls or receive incoming calls. Failure of the college e-mail system affecting the entire campus. Failure of the college administrative system affecting the entire campus.
  • Policies - Responsible Use of Networks and Computer Facilities Policy Hamilton College is a private institution fully committed to the ideals of academic freedom, freedom of expression, and cultural diversity. At the same time, inappropriate behavior and malicious misuse of computing resources that in any way degrades the College equipment and services or violates the rights of others in the community is strictly prohibited.  Personal use of these systems for other than work-related matters should be minimal and limited so that it does not incur additional cost to the College, does not prevent the employee from attending to and completing work effectively and efficiently, and does not preclude others with work-related needs from using the resources, including the shared campus and Internet bandwidth.  Individual Responsibility While ITS is responsible for monitoring the use of computer systems, it is also the responsibility of all individuals in the Hamilton community to urge their peers and colleagues to use the network and systems appropriately. This is the only way that the integrity and availability of the network and systems can be ensured for everyone. Each member of the community is responsible for using only those accounts or computers for which he or she has authorization and is responsible for protecting all passwords. Individual responsibility includes respecting the rights of other users. Individuals are urged to report unauthorized use of computers, networks, or other ITS facilities on campus by calling the ITS e-mail administrator or notifying the Vice President for Information Technology. Institutional Privileges Hamilton College reserves the right to allocate resources in different ways in order to achieve maximum usage. To accomplish this, the system administrators may suspend or terminate privileges of individuals without notice if malicious misuse or use inconsistent with this policy, any other College policy, or applicable law is discovered. Privileges may also be suspended, without notice, to meet time-dependent, critical operational needs. System administrators may also limit the number of messages or files that each user has in order to keep the system functioning. Legal Compliance All existing federal and state laws and College regulations and policies apply to the use of computing resources and all users of such resources are required to be in compliance with all laws, regulations and policies at all times. This includes not only those laws and regulations that are specific to computers and networks, but also those that apply generally to personal conduct.  As such, any of these resources may be subject to review by designated College personnel in accordance with College policies.    
  • Policies - Wireless Networking Policy Information Technology Services currently has wireless networks in all major buildings and outdoor areas on campus. The following are wireless policies and support procedures everyone must follow at the College. It is important to note the wireless network at Hamilton will not replace the wired infrastructure. The secure Hamilton wireless network is to be used only by faculty, staff and students at Hamilton. Wireless networking provides convenient access in many locations, albeit at a reduced speed. The following policies define how people use wireless networking at Hamilton and how ITS will support wireless networking. The most important factor involved in supporting a wireless network is the potential for other devices to interfere or cause problems with the operation of the wireless network. Many of the policies below address this issue. What is the Hamilton Wireless Network? A wireless network consists of access points and wireless adapters. The access point is connected to the "wired" network and sends out radio waves to wireless adapters laptops and other devices. Several access points are installed such that their signals overlap. This allows for uninterrupted service while the individual/laptop is mobile. The radio waves are transmitted at 2.4GHz and allow the mobile units (laptops, PDAs, etc) to connect to the wired network. Although wireless network speeds are slower than the wired network, it is sufficient for most applications. Hamilton is currently using Cisco architecture based on the 802.11b, 802.11g, and 802.11n (802.11n in select locations) wireless standards. Depending on the environment, 802.11b/g/n signals can travel up to 300 meters (802.11g signals are shorter). However, the farther you are from the access point the slower the transmission speed. Where can I use Wireless Networking? ITS has installed secure wireless networks in all buildings and outdoor areas around campus in the summer of 2007. How much does it cost? You will need a laptop and a compatible 802.11b/g or 802.11n wireless networking adapter. Most new laptop computers have wireless network adapters installed by default. The college store has wireless adapters for sale.  Other electronic stores also sell wireless network adapters.   What wireless adapters are supported? You are free to use any 802.11b/g/n compliant wireless adapter, however, ITS may only be able to provide limited support for certain adapters if you do not have the proper software or documentation.  What things are prohibited? Only ITS staff are allowed to install wireless access points. The Apple AirPort Station for example, is NOT permitted on campus. This ban INCLUDES any wireless equipped Macintosh configured to act as an access station. Again, the adapter is permitted, but the access point or any wireless device acting as an access point is NOT permitted.   Can I get help setting this up? Instructions are available to configure your wireless network adapter. If you need further assistance, contact the ITS Help Desk at 315-859-4181. Policies All campus users are subject to the following wireless guidelines as well as existing guidelines for the wired network. The wireless network is an extension of the existing network and therefore falls under the control and supervision of the ITS department. Due to the complex nature of wireless technologies it is imperative that users of the wireless network follow the guidelines and policies outlined in this document. Wireless networks are NOT a replacement for wired networks. The purpose of the wireless network is to extend the wired network by providing Web browsing and e-mail access in areas of transient use such as common areas. Wireless networks have a much smaller bandwidth than wired networks; therefore, applications that require a large bandwidth may overload the wireless network. Wireless networks work best when the number of users is limited - the more users, the smaller the share of the bandwidth available to each. Only wireless access points installed and managed by ITS will be allowed for use on the Hamilton wireless network. Students and faculty are not permitted to install their own wireless networking equipment. Departments wishing to implement a wireless network must notify the ITS department. ITS will survey the site and determine the feasibility of a wireless connection. Only access points pre-evaluated and installed by ITS will be used. ITS will publish and maintain a current list of acceptable devices on the ITS website. Certain other "wireless" devices also use the same 2.4 GHz frequency band and can cause interference to users of the wireless network. These interferences can be intermittent and very difficult to diagnose. Some of these are: other IEEE 802.11 wireless LAN devices, Bluetooth wireless devices, cordless phones and audio speakers. ITS needs help from all members of the campus community in minimizing the potential interference from those devices. ITS requests that use of all other 2.4 GHz devices be discontinued in Hamilton College owned buildings. We will not actively scan the airspace for potential interfering devices however, ITS reserves the right to restrict the use of all 2.4 GHz radio devices in all buildings and all outdoor spaces on the Hamilton College campus. In cases where the device is being used for a specific class application, ITS will work with faculty to determine whether there are circumstances under which use of the device may still be accommodated without causing interference to other wireless network users. If you think you have an existing system that may use 2.4 GHz radios for transmission please email ITS at: ns@hamilton.edu
Printer
  • ITS & IC Lab Printer Installation for Mac OS X 10.5x-10.8.x Printer For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.7.x. To verify that you are running Mac OS X 10.5.x – 10.7.x, click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.7.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version. screenshots If your computer is running 10.5.x – 10.7.x close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. screenshot In System Preferences click on Print & Fax. screenshot In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. screenshot The Add Printer window will open. Right-click (or control click) next to one of the icons on the toolbar. This will bring up a window with a list of available icons you can add to your toolbar. Drag the Advanced button on to the toolbar and click Done. screenshot Select the Advanced icon you just dragged to the toolbar and configure the following: Type: Windows Device: Another device URL: smb://hamilton-s/username:password@printx/printername       username = Your Hamilton network username       password = Your Hamilton network password       printername = Enter the appropriate name of the printer Name: Use same name as entered above for printername. screenshot Print Using: In the drop-down menu choose Select Printer Software and select the appropriate model (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK and then click Add. screenshot You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. screenshot The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. screenshot Back to Top Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect. screenshot Enter your network username and password. NOTE: Include hamilton-s as part of your user name (example: Hamilton-s\student1 ). Click on Connect. screenshot Click on SW Depot. Click on OK. screenshot Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. screenshot In the window that appears, enter your network username and password. Click Connect. screenshot Click on Yes to install the PaperCut Client into your applications folder. screenshot Enter your network username and password. Click OK. screenshot You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. screenshot From the Apple Menu, select System Preferences. Click on Accounts. screenshot Click on Login Items. screenshot Click on the . screenshot Navigate to Applications then PCClient. Click Add. screenshot Close the Accounts Window. You are ready to print. screenshot Back to Top Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. NOTE: For 10.5.8 OS X users, you will see the screenshot below. Please enter your local credentials and check Remember this password in my keychain. Click OK. screenshot You’ll see the “cost” of your print job. Click on Print. screenshot At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. screenshot If you want to see more details, click on Details… screenshot Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. screenshot Back to Top
Printing
  • ITS & IC Lab Printer Installation for Mac OS X 10.4.x Printing For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: Before installing the printer and the PaperCut client, please follow the documentation found here to install the print driver: https://my.hamilton.edu/information-technology-services/resource-center/print-driver-installation-for-mac-os-x-10-4-x-10-7-x NOTE: These instructions are for Macs running OS X 10.4.x. To verify that you are running Mac OS X 10.4.x click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.4.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version.                       Installing the Printer If your computer is running 10.4.x,  close the About This Mac window and proceed as follows: On your Mac, click on the Apple Menu and open System Preferences. In System Preferences click on Print & Fax. In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. The Printer Browser will open. Hold down the option key and click on More Printers. Select Advanced from the top drop-down menu. Configure the following: Device: Windows Printer via SAMBA Device Name:  Select a printer name from the list below. Device URL: smb://username:password@printx/printername Printer Model:  In the drop-down menu choose HP. Then select the appropriate model from the list below (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK then click Add. The printer will be added and appear in your list of printers. You now need to configure the installable options.  Highlight the printer you just added and click on Printer Setup…  You will be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer (in the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly) and click Apply Changes. The printer is now configured and is set as your default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Selected Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect.    In the window that appears, enter your network username and password. Click on Connect. Click on SW Depot. Click on OK. Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. In the window that appears, enter your network username and password. Click Connect. Click on Yes to install the PaperCut Client into your applications folder. Enter your network username and password. Click OK. You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. From the Apple Menu, select System Preferences. Click on Accounts. Click on Login Items. Click on the . Navigate to Applications then PCClient. Click Add. Close the Accounts Window. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. 6. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details…  Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.  
  • ITS & IC Lab Printer Installation for Mac OS X 10.5x-10.8.x Printing For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.7.x. To verify that you are running Mac OS X 10.5.x – 10.7.x, click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.7.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version. screenshots If your computer is running 10.5.x – 10.7.x close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. screenshot In System Preferences click on Print & Fax. screenshot In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. screenshot The Add Printer window will open. Right-click (or control click) next to one of the icons on the toolbar. This will bring up a window with a list of available icons you can add to your toolbar. Drag the Advanced button on to the toolbar and click Done. screenshot Select the Advanced icon you just dragged to the toolbar and configure the following: Type: Windows Device: Another device URL: smb://hamilton-s/username:password@printx/printername       username = Your Hamilton network username       password = Your Hamilton network password       printername = Enter the appropriate name of the printer Name: Use same name as entered above for printername. screenshot Print Using: In the drop-down menu choose Select Printer Software and select the appropriate model (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK and then click Add. screenshot You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. screenshot The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. screenshot Back to Top Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect. screenshot Enter your network username and password. NOTE: Include hamilton-s as part of your user name (example: Hamilton-s\student1 ). Click on Connect. screenshot Click on SW Depot. Click on OK. screenshot Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. screenshot In the window that appears, enter your network username and password. Click Connect. screenshot Click on Yes to install the PaperCut Client into your applications folder. screenshot Enter your network username and password. Click OK. screenshot You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. screenshot From the Apple Menu, select System Preferences. Click on Accounts. screenshot Click on Login Items. screenshot Click on the . screenshot Navigate to Applications then PCClient. Click Add. screenshot Close the Accounts Window. You are ready to print. screenshot Back to Top Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. NOTE: For 10.5.8 OS X users, you will see the screenshot below. Please enter your local credentials and check Remember this password in my keychain. Click OK. screenshot You’ll see the “cost” of your print job. Click on Print. screenshot At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. screenshot If you want to see more details, click on Details… screenshot Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. screenshot Back to Top
  • Network Printer Installation for Windows 7 Printing Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: In January 2009, ITS implemented a print management system.  Printing from your own personal computer can be done in one of two ways: “Lite” printing through the Web – https://printx:9192.  Use this to print Word, Excel, PowerPoint, or PDF documents.  See Web Print Using PaperCut - https://my.hamilton.edu/information-technology-services/resource-center/web-print-using-papercut-1-1 for details. Install a printer and the PaperCut client on your computer and print from any application on your computer.  These instructions follow. Installing the Printer Press the <WINDOWS KEY> < R> to invoke the Run command window. Next to Open, enter \\printx. Click OK. Enter your network username and password. Click OK. Close the printer window that appears. Click on your Windows Start button.  Click on Devices and Printers, then click on Add a printer.  The next two steps need to be done in quick succession to prevent the computer from getting taken off the network.  Click on Add a network, wireless or Bluetooth printer, and then QUICKLY click on The printer that I want isn’t listed.  Do not allow Windows to spend time automatically searching for available printers.              Type \\printx followed by the name of the network printer as shown.  The name of the printer can be found on the white laminated label on the printer (e.g. Bristol-Center-A) Click on Next. The Windows Printer Installation window will appear indicating progress. If you see the Do you trust this printer? Window, click on Install driver. You will see the Windows Printer Installation window again showing the progress of copying files. Once complete, the Add Printer window will appear indicating the successful addition of the printer. Click on Next, and then Finish. The printer will be added as the default printer.  If you are using CITRIX, you’ll need this to be the case.  Otherwise, you can make another printer the default by right clicking on the printer icon and selecting Set as default printer. Close the printer window.  Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT 4.0 / ME / 98 / 95 incl. 64 bit versions 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Press the to invoke the Run command window. In the Run Window, enter:  \\software\SW Depot\Papercut. Click OK. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. Double-click on the PaperCut Windows Installer. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. If a User Account Control Window appears asking Do you want to allow the following program from an unknown publisher to make changes to this computer?  Click Yes. You may be asked to again provide your network username and password. In the Setup – PaperCut NG Client Window that appears, click on Next. Click on I accept the agreement and then click on Next. In the Select Destination Location Window, click on Next. In the Select Components Window, click on Next. In the Ready to Install Window, click on Install. Click on Finish. Enter your network username and password. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. Select Print from the appropriate menu. Choose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PaperCut icon in the System Tray. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.
  • Network Printer Installation for Windows Vista Printing Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: In January 2009, ITS implemented a print management system.  Printing from your own personal computer can be done in one of two ways: “Lite” printing through the Web – https://printx:9192.  Use this to print Word, Excel, PowerPoint, or PDF documents.  See Web Print Using PaperCut - https://my.hamilton.edu/information-technology-services/resource-center/web-print-using-papercut-1-1 for details. Install a printer and the PaperCut client on your computer and print from any application on your computer.  These instructions follow. Installing the Printer Click on your Windows Start button and open the control panel. Depending on your view: Click on the Printers icon          OR Click under Hardware and Sound, click on Printer. Click on Add a printer. The next two steps need to be done in quick succession to prevent the computer from getting taken off the network.  Click on Add a network, wireless or Bluetooth printer, and then quickly click on The printer that I want isn’t listed.  Do not allow Windows to spend time automatically searching for available printers.     Choose the second option and select Browse. In the window that appears, type \\printx\ followed by the name of the network printer as shown.  Be sure to include any dashes (-) that appear in the name of the printer. The name of the printer can be found on the white laminated label on the printer (e.g. Bristol-Center-A). Click on Next. Enter your credentials when prompted. Be sure to include hamilton-s\ before your username (i.e. hamilton-s\hdstudent). In the Printers window that appears, click on Install driver. The Add Printer window will appear indicating the successful addition of the printer. If you want the printer to be set as your default printer, click in the checkbox next to Set as the default printer.  Note: If you are using CITRIX, you’ll need to check this box. Click on Next. Click on Finish. Close the printer window. Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT 4.0 / ME / 98 / 95 incl. 64 bit versions 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Press the to invoke the Run command window. In the Run Window, enter:  \\software\SW Depot\Papercut. Click OK. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. Double-click on the PaperCut Windows Installer. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. If a User Account Control Window appears asking Do you want to allow the following program from an unknown publisher to make changes to this computer?  Click Yes. You may be asked to again provide your network username and password. In the Setup – PaperCut NG Client Window that appears, click on Next. Click on I accept the agreement and then click on Next. In the Select Destination Location Window, click on Next. In the Select Components Window, click on Next. In the Ready to Install Window, click on Install. Click on Finish. Enter your network username and password. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. Select Print from the appropriate menu. Choose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PaperCut icon in the System Tray. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. Back to Top
  • Network Printer Installation for Windows XP Printing Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: In January 2009, ITS implemented a print management system.  Printing from your own personal computer can be done in one of two ways: “Lite” printing through the Web – https://printx:9192.  Use this to print Word, Excel, PowerPoint, or PDF documents.  See Web Print Using PaperCut - https://my.hamilton.edu/information-technology-services/resource-center/web-print-using-papercut-1-1 for details. Install a printer and the PaperCut client on your computer and print from any application on your computer.  These instructions follow. Installing the Printer XP Home Edition Click on your Windows Start button. Click on Control Panel Depending on the view you have in the Control Panel window, click on either Printers and Other Hardware (and then click on Printers and Faxes) or click on Printers and Faxes. XP Professional Edition After clicking on Start, click on Printers and Faxes. Follow the steps below for both editions: Click on the link to Add a printer. Click on Next in the Welcome to the Add Printer Wizard window. Click on Next to add a network printer. Type the name of the network printer.  Be sure to include any dashes (-) that appear in the name of the printer. In this example, the printer name is \\printx\MPC-A. The name of the printer can be found on the white laminated label on the printer (e.g. Bristol-Center-A). Click on Next. If you have not already logged into hamilton-s to get to another server (e.g. SSS, Software, etc.) you may be asked to login.  Please be sure to precede your user ID with hamilton-s\ as shown.  The user ID to enter is your e-mail ID but the password to enter is your SSS password, which is often the same as your e-mail password (but not always).  If neither password works for you, please go to the following address for instructions on how to change your SSS password. https://my.hamilton.edu/information-technology-services/resource-center/changing-your-hillconnect-and-ess-sss-passwords Click on OK after entering your password.  Click on Yes in the Connect to Printer window. If you are using CITRIX, you should select Yes to make this your default printer.  Otherwise, you should select No.  Note that if you have no printer installed, the network printer will be set to Yes automatically. Then, click on Next. Click on Finish. You should now see the printer listed in your Printers and Faxes window.  NOTE:  If you did not choose it to be your default printer, you will need to select it from within your application when you go to File and Print. Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT 4.0 / ME / 98 / 95 incl. 64 bit versions 128 MB or greater RAM   Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on the Start button and select Run. In the Run Window, enter:  \\software\SW Depot\Papercut. Click OK. In the window that appears, enter your network username (hamilton-s\username) and password. Double-click on the PaperCut Windows Installer In the Setup – PaperCut NG Client Window that appears, click on Next. Click on I accept the agreement and then click on Next. In the Select Destination Location Window, click on Next. In the Select Components Window, click on Next. In the Ready to Install Window, click on Install. Click on Finish. Enter your network username and password. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. Select Print from the appropriate menu. Chose the printer to which you want to print. You’ll see the “cost” of your print job.  Click on Print. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details…  Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. Back to Top
  • Network Printer Installation on Mac OS X 10.5.x-10.7.x for Employees Printing Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.6.x. To verify that you are running Mac OS X 10.5.x – 10.6.x click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.6.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version.              If your computer is running 10.5.x – 10.6.x, close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. In System Preferences click on Print & Fax. In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. The Printer Browser will open.  Select IP tab the top and configure the following: Protocol: Line Printer Daemon - LPD Address: printx Queue: Add Printer Name – The printer name is comprised building name, room number and number of printers in the room (listed alphabetically.) e.g. KJ-217-A Name: Same as Queue Location: Leave blank. Print Using: This should automatically select the correct printer model for your printer. If it does not, Select Select a driver to use… from the drop-down list beside Print Using and then the appropriate model from the next list. Once all of those settings are configured, Click Add. You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. Installing the PaperCut Client The PaperCut client should be already installed on your Hamilton barcoded computer. However, if you need to reinstall the PaperCut Client on your Hamilton computer please continue, otherwise go to page 8 to Using the PaperCut Client. The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect.     Enter your network username and password. Click on Connect. Click on SW Depot. Click on OK. Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. In the window that appears, enter your network username and password. Click Connect. Click on Yes to install the PaperCut Client into your applications folder. Enter your network username and password. Click OK. You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. From the Apple Menu, select System Preferences. Click on Accounts. Click on Login Items. Click on the . Navigate to Applications then PCClient. Click Add. Close the Accounts Window. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.  
  • Printing at Hamilton College Printing Printing from your own personal computer Windows Instructions Macintosh Instructions Frequently Asked Questions Background History PaperCut™ Print Management, Fall 2010 In the fall 2010, Hamilton implemented a system called Papercut™ for managing laser printing on campus. This builds on a pilot project done last year (see below for the three year history of this project that was initiated by the faculty Committee on Information Technology). The ultimate goal of this project is to save institutional resources (by reducing Hamilton’s carbon footprint, saving trees and reducing energy consumption) without adversely affecting the academic program. Using Papercut, students are assigned a quota limit for free printing ranging from approximately 850/sides/semester for first year students to 2000/sides/semester for seniors. For the fall 2010 we will be trying out all the elements of the system. Students will not be charged if they go over their quota. At the end of the semester we will study the data for students who exceed their quotas to determine if adjustments need to be made based on their academic programs. The system should be fully operational for the start of spring 2011 semester. Students will be alerted when they approach their quota and will be allowed an overdraft of $2.00 before having to add additional money to their account. Individuals who go beyond their quota will obtain a “top-up” card at the circulation desk in the Burke Library (at no cost during this semester). The cost of printing has been adjusted so that a two-sided black and white page costs 7 cents. Quotas will be restarted at the beginning of a semester. The data for each semester will enable us to fine-tune the quota system for the following semester. Procedures are being worked out to allow student organizations to print for their organization purposes without deducting from a student’s quota. The Papercut system went live on September 7. Answers to some frequently asked questions appear below. Printing from your own personal computer Windows Instructions Can be done in one of two ways: "Lite" printing through the Web – https://printx:9192. Use this to print Word, Excel, PowerPoint, or PDF documents. See Web Print Using PaperCut for details. Install a printer and the PaperCut client on your computer and print from any application on your computer. These instructions follow. Windows XP Windows Vista Window 7 Macintosh Instructions Can be done in one of two ways: "Lite" printing through the Web – https://printx:9192. Use this to print Word, Excel, PowerPoint, or PDF documents. See Web Print Using PaperCut for details. Install the print driver, a printer and the PaperCut client on your computer and print from any application on your computer. These instructions follow. Print Driver Installation for Mac OSX 10.5.x & 10.6.x - OSX - Employees 10.5.x, 10.6.x, 10.7.x - OSX 10.4 - OSX 10.3 - OSX (Please contact the Help Desk at x4181 for assistance.) Frequently Asked Questions What are the quotas for the first semester? Seniors - $70 (approximately 2000/sides/semester) Juniors - $50 Sophomores - $45 First year students - $30 (approximately 850/sides/semester) What are the printing costs that will be deducted from the print quotas? Black and white printing will cost 5 cents for single-sided printing Black and white printing will cost 7 cents for 2-sided duplex printing (a discount of 30%) Color printing will cost .20/side. How can I get a refund when I experience a printing problem? If there is a problem with your printout (e.g., paper jam, low print quality) you can request a refund by logging into your Papercut account details page, and using the Request Refund option for the print job that failed. Once submitted, the system triggers an e-mail that will alert us that a refund has been requested to which we can approve or deny. What if I go over quota? To assist you in managing your Papercut quota, you will receive a low balance notification when your balance reaches $5.00. You are also allowed an overdraft limit of $2.00. Once you reach the overdraft limit you will have to add to your quota in order to print. The quota is based on data collected in the Spring 2010 semester and from peer institutions and should be sufficient for all printing supporting the academic program. It takes into consideration all varieties of courses. Quotas will be restarted between semesters. The data for each semester will enable us to fine tune the quota system for the following semester. Individuals who go beyond their quota can add credit from their Hill Card by logging into their Papercut account details page. How can I print for my student organization? Student organizations approved through the Office of Student Activities will be allowed to print for their organization only (no personal use) using their organization's account. When will the quota system go live? The quota system went live on Tuesday, September 7, 2010 at 8 a.m. Background History In 2008-2009, the faculty Committee on Information Technology recommended that we investigate systems for managing printing on campus to help reduce perceived paper waste (save trees), reduce Hamilton’s carbon footprint and reduce energy consumption. A task force was set up including faculty, representatives of the library, ITS and students to evaluate alternatives. In the summer of 2009 Papercut™ was selected and a pilot use of the product was conducted during the spring 2010 semester in all the ITS computer labs. The purpose was to gather data on usage and to test out the user interface. At the same time we surveyed our peer institutions about the quota systems they used. We set the initial quotas based on the 90th percentile of usage in spring 2010. That is, 90% o the students in each class year would be able to do all the printing without exceeding the quota. This was the methodology used by most of our peers and it turns out that Hamilton’s quotas are higher than those of our peers. Most academic departments also asked us to restrict access to their department printers to only faculty and staff in the departments. This was also implemented using Papercut.
Remote Access
  • Manual VPN Client Installation for Mac Remote Access If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click the Mac OS X 10.4 (intel) link to download the manual installer. Save the file to your computer. If the file automatically downloads, look for it in your Downloads or Desktop folder. Double-click on the downloaded file to access the manual installer. Double-click vpn.pkg to initiate the installer. The installer will open. Click Continue until you are presented with the software licensing agreement. Click Agree to continue.When presented with the option, click Install. You will be prompted to enter your credentials. Please enter the credentials for your LOCAL computer. The software will install. Select Close after the process concludes. Navigate to your Applications Folder (Select Go > Applications in your Mac's menu bar) and find the Cisco folder. Open the Cisco AnyConnect VPN Client app. When the app opens, type "outside.hamilton.edu" in the Connect to: field. Push Select. When the Username and Password fields appear, enter your Hamilton credentials. Click Connect. You will be connected to the VPN and the client will function as if were installed normally.
Telephone
  • Network and Telephone Services Home Page Telephone Network and Telecommunications Services Team Mission Network and Telecommunications Services will ensure a reliable, secure, efficient network and telecommunications environment for the campus community.
VPN
  • Manual VPN Client Installation for Mac VPN If you receive a message stating that the web-based installation was unsuccessful, perform a manual installation by following the steps below: NOTE: ONLY ATTEMPT TO INSTALL THE VPN CLIENT WHILE OFF CAMPUS. When automatic installation fails, you will be presented with a window that has a link to download the VPN client installer to your computer. Click the Mac OS X 10.4 (intel) link to download the manual installer. Save the file to your computer. If the file automatically downloads, look for it in your Downloads or Desktop folder. Double-click on the downloaded file to access the manual installer. Double-click vpn.pkg to initiate the installer. The installer will open. Click Continue until you are presented with the software licensing agreement. Click Agree to continue.When presented with the option, click Install. You will be prompted to enter your credentials. Please enter the credentials for your LOCAL computer. The software will install. Select Close after the process concludes. Navigate to your Applications Folder (Select Go > Applications in your Mac's menu bar) and find the Cisco folder. Open the Cisco AnyConnect VPN Client app. When the app opens, type "outside.hamilton.edu" in the Connect to: field. Push Select. When the Username and Password fields appear, enter your Hamilton credentials. Click Connect. You will be connected to the VPN and the client will function as if were installed normally.
Web Servers
  • Windows Web Publishing Web Servers Windows users can connect to the web server using Windows networking. This will make your web space appear as a disk or folder on your personal computer, allowing you to drag and drop files and folders to and from the web server, just as you do for other disks on your system.   Windows 7/Vista Connect to the Web Server Open the Start menu Type "\\Polaris\{foldername}" into the search box and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will open as a new window.   Map a Drive Open the Start menu Right click on Network and select Map Network Drive... In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Windows XP   Connect to the Web Server Open the Start menu Choose Run In the open field of the dialog box, type \\Polaris Click OK The folder will open as a new window.   Map a Drive Open the Start menu Right click on My Network Places and select Map Network Drive. In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people Click OK The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Troubleshooting Please contact the Help Desk x4181 if you are having trouble connecting to Polaris.
Windows 7
  • Network Printer Installation for Windows 7 Windows 7 Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: In January 2009, ITS implemented a print management system.  Printing from your own personal computer can be done in one of two ways: “Lite” printing through the Web – https://printx:9192.  Use this to print Word, Excel, PowerPoint, or PDF documents.  See Web Print Using PaperCut - https://my.hamilton.edu/information-technology-services/resource-center/web-print-using-papercut-1-1 for details. Install a printer and the PaperCut client on your computer and print from any application on your computer.  These instructions follow. Installing the Printer Press the <WINDOWS KEY> < R> to invoke the Run command window. Next to Open, enter \\printx. Click OK. Enter your network username and password. Click OK. Close the printer window that appears. Click on your Windows Start button.  Click on Devices and Printers, then click on Add a printer.  The next two steps need to be done in quick succession to prevent the computer from getting taken off the network.  Click on Add a network, wireless or Bluetooth printer, and then QUICKLY click on The printer that I want isn’t listed.  Do not allow Windows to spend time automatically searching for available printers.              Type \\printx followed by the name of the network printer as shown.  The name of the printer can be found on the white laminated label on the printer (e.g. Bristol-Center-A) Click on Next. The Windows Printer Installation window will appear indicating progress. If you see the Do you trust this printer? Window, click on Install driver. You will see the Windows Printer Installation window again showing the progress of copying files. Once complete, the Add Printer window will appear indicating the successful addition of the printer. Click on Next, and then Finish. The printer will be added as the default printer.  If you are using CITRIX, you’ll need this to be the case.  Otherwise, you can make another printer the default by right clicking on the printer icon and selecting Set as default printer. Close the printer window.  Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT 4.0 / ME / 98 / 95 incl. 64 bit versions 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Press the to invoke the Run command window. In the Run Window, enter:  \\software\SW Depot\Papercut. Click OK. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. Double-click on the PaperCut Windows Installer. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. If a User Account Control Window appears asking Do you want to allow the following program from an unknown publisher to make changes to this computer?  Click Yes. You may be asked to again provide your network username and password. In the Setup – PaperCut NG Client Window that appears, click on Next. Click on I accept the agreement and then click on Next. In the Select Destination Location Window, click on Next. In the Select Components Window, click on Next. In the Ready to Install Window, click on Install. Click on Finish. Enter your network username and password. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. Select Print from the appropriate menu. Choose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PaperCut icon in the System Tray. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact.
  • Secure Wireless Setup - Windows 7 Windows 7 For Personal Computers To begin, left-click on the Wireless icon in the taskbar. Select Open Network and Sharing Center in the menu that pops up. In the Network and Sharing Center, select Set up a new connection or network. Select Manually Connect to a wireless network in the window that appears. In the screen that appears, type aps-hamilton in the Network Name field and select WPA2-Enterprise and AES from the pull-down menus. When finished, left-click the Next button. After you see Successfully added aps-hamilton, left-click Change Connection settings. Ensure the two checkboxes labeled Connect Automatically when the network is in range and Connect even if the network is not broadcasting its name (SSID) are checked.  Now click on the Security tab. In the Security tab, check Remember my credentials for this connection each time I’m logged in. Click Advanced Settings. Check Specify Authentication Mode. Select User Authenication in the pull-down menu. Click OK. Click on Settings next to “Microsoft: Protected EAP [PEAP]” Make sure “Validate Server Certificate” and “Connect to these servers:” are checked and type “acs-07.hamilton.edu” in the field below.  Thereafter, click the checkbox by “Equifax Secure Certificate Authority”. Finish by clicking Configure next to “Secured password [EAP-MSCHAP v2]” Uncheck “Automatically use my Windows logon name and password…” and click OK. Click OK. Also click OK in all remaining dialogue boxes. NOTE: If you are pre-configuring your laptop at home to prepare it for the Hamilton wireless network please stop here, otherwise you can continue to step 18.  When you arrive on campus, your laptop should automatically attempt to connect to aps-hamilton.  When it finds our network you will be prompted to log in using your Hamilton ID and your password as shown in steps 18-21 below.  In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181.   You should notice a popup balloon in the lower-right hand corner that says “Additional information is required to connect to aps-hamilton.”  Left-click on this balloon If you are a student, please enter “HAMILTON-S\” in the first field and your password in the second. Left-click on OK when finished. You should now be connected to the internet.
  • Windows Web Publishing Windows 7 Windows users can connect to the web server using Windows networking. This will make your web space appear as a disk or folder on your personal computer, allowing you to drag and drop files and folders to and from the web server, just as you do for other disks on your system.   Windows 7/Vista Connect to the Web Server Open the Start menu Type "\\Polaris\{foldername}" into the search box and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will open as a new window.   Map a Drive Open the Start menu Right click on Network and select Map Network Drive... In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Windows XP   Connect to the Web Server Open the Start menu Choose Run In the open field of the dialog box, type \\Polaris Click OK The folder will open as a new window.   Map a Drive Open the Start menu Right click on My Network Places and select Map Network Drive. In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people Click OK The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Troubleshooting Please contact the Help Desk x4181 if you are having trouble connecting to Polaris.
Windows Vista
  • Network Printer Installation for Windows Vista Windows Vista Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: In January 2009, ITS implemented a print management system.  Printing from your own personal computer can be done in one of two ways: “Lite” printing through the Web – https://printx:9192.  Use this to print Word, Excel, PowerPoint, or PDF documents.  See Web Print Using PaperCut - https://my.hamilton.edu/information-technology-services/resource-center/web-print-using-papercut-1-1 for details. Install a printer and the PaperCut client on your computer and print from any application on your computer.  These instructions follow. Installing the Printer Click on your Windows Start button and open the control panel. Depending on your view: Click on the Printers icon          OR Click under Hardware and Sound, click on Printer. Click on Add a printer. The next two steps need to be done in quick succession to prevent the computer from getting taken off the network.  Click on Add a network, wireless or Bluetooth printer, and then quickly click on The printer that I want isn’t listed.  Do not allow Windows to spend time automatically searching for available printers.     Choose the second option and select Browse. In the window that appears, type \\printx\ followed by the name of the network printer as shown.  Be sure to include any dashes (-) that appear in the name of the printer. The name of the printer can be found on the white laminated label on the printer (e.g. Bristol-Center-A). Click on Next. Enter your credentials when prompted. Be sure to include hamilton-s\ before your username (i.e. hamilton-s\hdstudent). In the Printers window that appears, click on Install driver. The Add Printer window will appear indicating the successful addition of the printer. If you want the printer to be set as your default printer, click in the checkbox next to Set as the default printer.  Note: If you are using CITRIX, you’ll need to check this box. Click on Next. Click on Finish. Close the printer window. Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT 4.0 / ME / 98 / 95 incl. 64 bit versions 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Press the to invoke the Run command window. In the Run Window, enter:  \\software\SW Depot\Papercut. Click OK. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. Double-click on the PaperCut Windows Installer. In the window that appears, enter your network username (hamilton-s\username) and password. Click OK. If a User Account Control Window appears asking Do you want to allow the following program from an unknown publisher to make changes to this computer?  Click Yes. You may be asked to again provide your network username and password. In the Setup – PaperCut NG Client Window that appears, click on Next. Click on I accept the agreement and then click on Next. In the Select Destination Location Window, click on Next. In the Select Components Window, click on Next. In the Ready to Install Window, click on Install. Click on Finish. Enter your network username and password. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. Select Print from the appropriate menu. Choose the printer to which you want to print. You’ll see the “cost” of your print job. Click on Print. At any time, you can see how much you’ve printed by clicking on the PaperCut icon in the System Tray. If you want to see more details, click on Details… Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. Back to Top
  • Secure Wireless Setup - Windows Vista Windows Vista For Personal Computers NOTE: If you are not on the Hamilton campus please go through the step-by-step instructions until you come to the stop sign. Then when you arrive on campus you can complete the last few step to connect to our secure wireless network. If you are on campus please proceed through all the instructions in the document. Go to Start menu and open Control Panel. Open Network Sharing Center. On the left taskbar in the window that appears, select Manage Wireless Networks. Click Add. Click Manually Create a network profile. For Network name (SSID): type aps-hamilton For Security type:, select WPA-Enterprise. For Encryption Type:, select AES. Check the box Connect even if this network is not broadcasting. Click Next (see below). Select Change Connection Settings. Click on the Security Tab. Uncheck Cache user info. Click Settings. Check Connect to servers and type acs-07.hamilton.edu Scroll down list and check “Equifax Secure Certificate Authority”. Click Configure. Uncheck “Automatically use my windows logon name and password”. Click OK. NOTE: If you are pre-configuring your laptop at home to prepare it for the Hamilton wireless network please stop here, otherwise you can continue to step 7.  When you arrive on campus, your laptop should automatically attempt to connect to aps-hamilton.  When it finds our network you will be prompted to log in using your Hamilton ID and your password as shown in steps 7-9 below.  In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181. Refresh network list and click on Wireless taskbar message to connect.   Enter your username, password, and domain (Hamilton-D for employees, Hamilton-s for students) and click OK.   You should see a Wireless Taskbar message indicating that you are connected to the network.  
  • Windows Web Publishing Windows Vista Windows users can connect to the web server using Windows networking. This will make your web space appear as a disk or folder on your personal computer, allowing you to drag and drop files and folders to and from the web server, just as you do for other disks on your system.   Windows 7/Vista Connect to the Web Server Open the Start menu Type "\\Polaris\{foldername}" into the search box and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will open as a new window.   Map a Drive Open the Start menu Right click on Network and select Map Network Drive... In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Windows XP   Connect to the Web Server Open the Start menu Choose Run In the open field of the dialog box, type \\Polaris Click OK The folder will open as a new window.   Map a Drive Open the Start menu Right click on My Network Places and select Map Network Drive. In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people Click OK The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Troubleshooting Please contact the Help Desk x4181 if you are having trouble connecting to Polaris.
Windows XP
  • Network Printer Installation for Windows XP Windows XP Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: In January 2009, ITS implemented a print management system.  Printing from your own personal computer can be done in one of two ways: “Lite” printing through the Web – https://printx:9192.  Use this to print Word, Excel, PowerPoint, or PDF documents.  See Web Print Using PaperCut - https://my.hamilton.edu/information-technology-services/resource-center/web-print-using-papercut-1-1 for details. Install a printer and the PaperCut client on your computer and print from any application on your computer.  These instructions follow. Installing the Printer XP Home Edition Click on your Windows Start button. Click on Control Panel Depending on the view you have in the Control Panel window, click on either Printers and Other Hardware (and then click on Printers and Faxes) or click on Printers and Faxes. XP Professional Edition After clicking on Start, click on Printers and Faxes. Follow the steps below for both editions: Click on the link to Add a printer. Click on Next in the Welcome to the Add Printer Wizard window. Click on Next to add a network printer. Type the name of the network printer.  Be sure to include any dashes (-) that appear in the name of the printer. In this example, the printer name is \\printx\MPC-A. The name of the printer can be found on the white laminated label on the printer (e.g. Bristol-Center-A). Click on Next. If you have not already logged into hamilton-s to get to another server (e.g. SSS, Software, etc.) you may be asked to login.  Please be sure to precede your user ID with hamilton-s\ as shown.  The user ID to enter is your e-mail ID but the password to enter is your SSS password, which is often the same as your e-mail password (but not always).  If neither password works for you, please go to the following address for instructions on how to change your SSS password. https://my.hamilton.edu/information-technology-services/resource-center/changing-your-hillconnect-and-ess-sss-passwords Click on OK after entering your password.  Click on Yes in the Connect to Printer window. If you are using CITRIX, you should select Yes to make this your default printer.  Otherwise, you should select No.  Note that if you have no printer installed, the network printer will be set to Yes automatically. Then, click on Next. Click on Finish. You should now see the printer listed in your Printers and Faxes window.  NOTE:  If you did not choose it to be your default printer, you will need to select it from within your application when you go to File and Print. Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT 4.0 / ME / 98 / 95 incl. 64 bit versions 128 MB or greater RAM   Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on the Start button and select Run. In the Run Window, enter:  \\software\SW Depot\Papercut. Click OK. In the window that appears, enter your network username (hamilton-s\username) and password. Double-click on the PaperCut Windows Installer In the Setup – PaperCut NG Client Window that appears, click on Next. Click on I accept the agreement and then click on Next. In the Select Destination Location Window, click on Next. In the Select Components Window, click on Next. In the Ready to Install Window, click on Install. Click on Finish. Enter your network username and password. You are ready to print.  Using the PaperCut Client Open the application from which you need to print. Select Print from the appropriate menu. Chose the printer to which you want to print. You’ll see the “cost” of your print job.  Click on Print. At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. If you want to see more details, click on Details…  Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. Back to Top
  • Secure Wireless Setup - Windows XP for Employees Windows XP For Institutional Computers Connected to Hamilton’s Network This document explains how to connect a Hamilton-owned Windows XP computer to the Hamilton Secure Wireless network.  If you are attempting to connect a personally-owned Windows XP computer to the secure wireless, please refer to the document HTO-SecureWinPersonal-XP.pdf. Verify that you have Service Pack 3 on your Windows XP computer.  Right-click on My Computer (either on your desktop or in your Start Menu) and click on Properties.  In the System Properties window that appears, make sure the General tab is selected.  Your Windows version (along with any Service Pack information) should be listed under the System section.  If you do not have Service Pack 3 installed, you will need to do that first before continuing with these instructions. Please refer to http://windows.microsoft.com/en-US/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3 for instructions on how to install Service Pack 3 for Windows XP. Click on the Start button and then on Run. Next to Open, type control netconnections and click OK. In the Network Connections window, right-click on Wireless Network Connection and click on Properties. Click on the Wireless Networks tab.  If the Wireless Networks tab is missing, it is likely that your wireless device’s vendor client is managing the wireless connection.  You will need to disable that client to restore control of the wireless device back to Windows before continuing. Make sure that Use Windows to configure my wireless network settings is checked, and click the Add button. Under the Association tab, configure as follows: Next to Network name (SSID), enter aps-hamilton Check the box next to Connect even if this network is not broadcasting. Next to Network Authentication, select WPA2 from dropdown (if available).  If WPA2 is not available, select WPA instead. Next to Data Encryption, select AES from the dropdown. Under the Authentication tab, configure as follows: Next to EAP type, select Protected EAP (PEAP) from the drop-down. Click on the Properties button. In the Protected EAP Properties window, configure as follows: Check Connect to these servers: and enter acs-07.hamilton.edu Under Trusted Root Certificate Authorities, scroll down through the list and check Equifax Secure Certificate Authority Next to Select Authentication Method, click on the Configure button. Verify that Automatically use my windows logon name and password is checked, and click OK. Click OK to close out of each window that is still open. After a minute or two, a popup message should appear in the lower right corner of the screen indicating that you are now connected to aps-hamilton.  Your laptop should now connect to Hamilton’s Secure Wireless network automatically whenever you are within range of the network.
  • Secure Wireless Setup - Windows XP Personal Windows XP
  • Windows Web Publishing Windows XP Windows users can connect to the web server using Windows networking. This will make your web space appear as a disk or folder on your personal computer, allowing you to drag and drop files and folders to and from the web server, just as you do for other disks on your system.   Windows 7/Vista Connect to the Web Server Open the Start menu Type "\\Polaris\{foldername}" into the search box and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will open as a new window.   Map a Drive Open the Start menu Right click on Network and select Map Network Drive... In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Windows XP   Connect to the Web Server Open the Start menu Choose Run In the open field of the dialog box, type \\Polaris Click OK The folder will open as a new window.   Map a Drive Open the Start menu Right click on My Network Places and select Map Network Drive. In the Folder field, type "\\Polaris\{foldername}" and hit Enter. {foldername} is the name of the folder that you wish to connect to and should be one of the following: academics hamilton students people Click OK The folder will now appear as a shared drive and is accessible from My Computer and Windows Explorer.   Troubleshooting Please contact the Help Desk x4181 if you are having trouble connecting to Polaris.
Wireless
  • Android Wireless Setup Wireless Droid X, Droid Pro & Droid 2 In order to connect to Hamilton secure wireless network using a second generation Droid please do the following. Select Setting and then Wireless & networks Turn on Wi-Fi if it currently off. Select Wi-Fi settings. Click Add Wi-Fi network and then enter the following in the network window. In the box Network SSID: type in aps-hamilton In Security:  select 802.1x EAP In EAP Method: PEAP In the box labeled Identity:  please enter your hamilton network user name In the box labled Password:  please enter your hamilton network password Click Save Select on the newly created network aps-hamilton and select Connect.  Please note that it may takes a few trys from the Smart Device to connect to the Hamilton wireless network.  You will know that you are connected to the secure wireless when you see the wireless symbol in your status bar.  It will also show up under your listed networks as aps-hamilton and will state that it is connected. If you have problems connecting your Android to the secure wireless network, please stop by the Help Desk to recieve further assistance.
  • Connecting to the Guest Wireless Network Wireless For Bristol Center Visitors Bristol Center Guest Username and Password • Username:  bristol-guest • Password:  HC.Bristol Connecting With Mac OS X: Click on the airport icon at the top of the screen near the clock and click on ‘ap-hamilton’ in the drop-down list. Open a web browser (Firefox, Safari, etc.) and it will open the guest wireless access webpage. NOTE: You’ll likely get a certificate error message and will need to accept the certificate or continue to the webpage. Enter the guest username and password provided above and click Agree and login. You’ll now have internet access. Connecting With Windows XP, Vista, 7: Right-click on the wireless icon at the bottom of the screen and click on ‘View available wireless networks.’ (Or, do whatever you normally do to find a wireless network). Select ‘ap-hamilton’ and click ‘Connect.’ Open a web browser (Firefox, Internet Explorer, etc.) and it will open the guest wireless access webpage. NOTE: You’ll likely get a certificate error message and will need to accept the certificate or continue to the webpage. Enter the guest username and password provided above and click Agree and login. You’ll now have internet access. Guest Wireless Access is Available in the Following Locations: Bristol Center Burke Library Science Center Kirner Johnson Siuda House (Admissions) Café Opus (McEwen) Buff and Blue Café How to Get Support If you have trouble connecting to or using the guest wireless network, please contact the ITS Help Desk at 315-859-4181 (or just x4181 from a campus phone). Please be sure to identify yourself as a guest or visitor to the college to ensure that you receive the proper technical support. Help Desk Hours Academic Year M-Fri:  8:30am – 10:00pm Sat –Sun:  10:00am – 10:00pm Summer Hours  M-Fri: 8:00am – 4:00pm  
  • iPhone/iPod touch/iPad Wireless Configurating for Secure Wireless version 2.x – 4.x Click the Home button. Click on Settings. Click on Wi-Fi. Turn on Wi-Fi if off. Click Other. In Name type in aps-hamilton. Click Security and select WPA2 Enterprise. Click Other Network. Enter the User’s name and Password to the secure network in Username and Password. Click Join. NOTE: If the computer doesn’t join to the secure wireless it is due to incorrect entry or it is retaining an old setting such as ap-hamilton. To remove ap-hamilton go to networks and “Forget this network” then try configuring again for secure wireless.  
  • ITS & IC Lab Printer Installation for Mac OS X 10.5x-10.8.x Wireless For Personal Computers Back to Print Management in Public Labs Installing the Printer Installing the PaperCut Client Using the PaperCut Client NOTE: These instructions are for Macs running OS X 10.5.x – 10.7.x. To verify that you are running Mac OS X 10.5.x – 10.7.x, click on the Apple menu in the upper-left corner of your screen and select About This Mac. In the window that appears the Version listed should be 10.5.x – 10.7.x. If it is 10.3 or 10.4, please refer to the appropriate documentation for your version. screenshots If your computer is running 10.5.x – 10.7.x close the About This Mac window and proceed as follows: Installing the Printer On your Mac, click on the Apple Menu and open System Preferences. screenshot In System Preferences click on Print & Fax. screenshot In the Printing tab, click on the little plus sign ( ) in the left of the window. If the little plus sign is grayed out, click the lock icon below to authenticate and login to the system. screenshot The Add Printer window will open. Right-click (or control click) next to one of the icons on the toolbar. This will bring up a window with a list of available icons you can add to your toolbar. Drag the Advanced button on to the toolbar and click Done. screenshot Select the Advanced icon you just dragged to the toolbar and configure the following: Type: Windows Device: Another device URL: smb://hamilton-s/username:password@printx/printername       username = Your Hamilton network username       password = Your Hamilton network password       printername = Enter the appropriate name of the printer Name: Use same name as entered above for printername. screenshot Print Using: In the drop-down menu choose Select Printer Software and select the appropriate model (the print model name can be found on a white paper labeled on every printer underneath the printer name - e.g. LaserJet 4350). Click OK and then click Add. screenshot You will now be prompted to select the Installable Options for the printer. Please see the white label on the printer for the applicable configurations. Configure the options that are available on the printer and click Continue. In the example to the right, the printer was equipped with a Duplex Unit. Your printer may not have the same options and you should adjust the settings accordingly. screenshot The printer will be added and appear in your list of printers. It will also be set as the default printer. If you would like another printer to be the default printer, select its name in the drop-down list next to Default Printer in Print Dialog. If you are finished configuring printers, close the Print & Fax window. screenshot Back to Top Installing the PaperCut Client To install the PaperCut Client on your personal computer, the following system requirements must be met: Apple Mac OS X 10.3 or higher (PowerPC and Intel both supported) 128 MB or greater RAM Hard Disk – 70 MB – full local installation The installer is located on the Software server.  Click on Go and then Connect to Server. Enter software for the Server Address. Click on Connect. screenshot Enter your network username and password. NOTE: Include hamilton-s as part of your user name (example: Hamilton-s\student1 ). Click on Connect. screenshot Click on SW Depot. Click on OK. screenshot Click on the PaperCut folder. Double-click on the PaperCut Mac Installer. screenshot In the window that appears, enter your network username and password. Click Connect. screenshot Click on Yes to install the PaperCut Client into your applications folder. screenshot Enter your network username and password. Click OK. screenshot You’ll see a variety of icons on your desktop and in your Dock. Restart your computer to complete the installation. screenshot From the Apple Menu, select System Preferences. Click on Accounts. screenshot Click on Login Items. screenshot Click on the . screenshot Navigate to Applications then PCClient. Click Add. screenshot Close the Accounts Window. You are ready to print. screenshot Back to Top Using the PaperCut Client Open the application from which you need to print. From the File menu, select Print. Chose the printer to which you want to print. NOTE: For 10.5.8 OS X users, you will see the screenshot below. Please enter your local credentials and check Remember this password in my keychain. Click OK. screenshot You’ll see the “cost” of your print job. Click on Print. screenshot At any time, you can see how much you’ve printed by clicking on the PCClient icon in the Dock. screenshot If you want to see more details, click on Details… screenshot Enter your network username and password. Click on Login. In addition to seeing the number of pages you’ve printed, you’ll also see your environmental impact. screenshot Back to Top
  • Policies - Wireless Networking Wireless Information Technology Services currently has wireless networks in all major buildings and outdoor areas on campus. The following are wireless policies and support procedures everyone must follow at the College. It is important to note the wireless network at Hamilton will not replace the wired infrastructure. The secure Hamilton wireless network is to be used only by faculty, staff and students at Hamilton. Wireless networking provides convenient access in many locations, albeit at a reduced speed. The following policies define how people use wireless networking at Hamilton and how ITS will support wireless networking. The most important factor involved in supporting a wireless network is the potential for other devices to interfere or cause problems with the operation of the wireless network. Many of the policies below address this issue. What is the Hamilton Wireless Network? A wireless network consists of access points and wireless adapters. The access point is connected to the "wired" network and sends out radio waves to wireless adapters laptops and other devices. Several access points are installed such that their signals overlap. This allows for uninterrupted service while the individual/laptop is mobile. The radio waves are transmitted at 2.4GHz and allow the mobile units (laptops, PDAs, etc) to connect to the wired network. Although wireless network speeds are slower than the wired network, it is sufficient for most applications. Hamilton is currently using Cisco architecture based on the 802.11b, 802.11g, and 802.11n (802.11n in select locations) wireless standards. Depending on the environment, 802.11b/g/n signals can travel up to 300 meters (802.11g signals are shorter). However, the farther you are from the access point the slower the transmission speed. Where can I use Wireless Networking? ITS has installed secure wireless networks in all buildings and outdoor areas around campus in the summer of 2007. How much does it cost? You will need a laptop and a compatible 802.11b/g or 802.11n wireless networking adapter. Most new laptop computers have wireless network adapters installed by default. The college store has wireless adapters for sale.  Other electronic stores also sell wireless network adapters.   What wireless adapters are supported? You are free to use any 802.11b/g/n compliant wireless adapter, however, ITS may only be able to provide limited support for certain adapters if you do not have the proper software or documentation.  What things are prohibited? Only ITS staff are allowed to install wireless access points. The Apple AirPort Station for example, is NOT permitted on campus. This ban INCLUDES any wireless equipped Macintosh configured to act as an access station. Again, the adapter is permitted, but the access point or any wireless device acting as an access point is NOT permitted.   Can I get help setting this up? Instructions are available to configure your wireless network adapter. If you need further assistance, contact the ITS Help Desk at 315-859-4181. Policies All campus users are subject to the following wireless guidelines as well as existing guidelines for the wired network. The wireless network is an extension of the existing network and therefore falls under the control and supervision of the ITS department. Due to the complex nature of wireless technologies it is imperative that users of the wireless network follow the guidelines and policies outlined in this document. Wireless networks are NOT a replacement for wired networks. The purpose of the wireless network is to extend the wired network by providing Web browsing and e-mail access in areas of transient use such as common areas. Wireless networks have a much smaller bandwidth than wired networks; therefore, applications that require a large bandwidth may overload the wireless network. Wireless networks work best when the number of users is limited - the more users, the smaller the share of the bandwidth available to each. Only wireless access points installed and managed by ITS will be allowed for use on the Hamilton wireless network. Students and faculty are not permitted to install their own wireless networking equipment. Departments wishing to implement a wireless network must notify the ITS department. ITS will survey the site and determine the feasibility of a wireless connection. Only access points pre-evaluated and installed by ITS will be used. ITS will publish and maintain a current list of acceptable devices on the ITS website. Certain other "wireless" devices also use the same 2.4 GHz frequency band and can cause interference to users of the wireless network. These interferences can be intermittent and very difficult to diagnose. Some of these are: other IEEE 802.11 wireless LAN devices, Bluetooth wireless devices, cordless phones and audio speakers. ITS needs help from all members of the campus community in minimizing the potential interference from those devices. ITS requests that use of all other 2.4 GHz devices be discontinued in Hamilton College owned buildings. We will not actively scan the airspace for potential interfering devices however, ITS reserves the right to restrict the use of all 2.4 GHz radio devices in all buildings and all outdoor spaces on the Hamilton College campus. In cases where the device is being used for a specific class application, ITS will work with faculty to determine whether there are circumstances under which use of the device may still be accommodated without causing interference to other wireless network users. If you think you have an existing system that may use 2.4 GHz radios for transmission please email ITS at: ns@hamilton.edu
  • Secure Wireless - Mac OS 10.5 & 10.6 Wireless For Macintosh Laptops Only NOTE: If you are not on the Hamilton campus please go through the step-by-step instructions until you come to the stop sign. Then when you arrive on campus you can complete the last few step to connect to our secure wireless network.  If you are on campus please proceed through all the instructions in the document. Configuration System Preferences Click on the Apple menu icon in the upper-left corner of the screen and open System Preferences. Click on the Network icon near the middle of the window. Click on the   button in the lower left of the screen and click on Set Service Order. Click and drag AirPort to the top of the Service Order list. Click OK and then Apply. In the left column, click on Airport. Click on Advanced. Select 802.1x in the menu row. Click on the button in the bottom left corner and click Add User Profile to create a new profile.  Name the profile Hamilton Secure. In the box labeled User Name: type your network ID (this is the same as your e-mail name (without @hamilton.edu). In the box labeled Password: type in your network password (this is usually the same as your e-mail password). In the box labeled Authentication: check the box to enable PEAP and UNCHECK TTLS In the box labeled Wireless Network: type aps-hamilton. In the box labeled Security Type: select WPA2 Enterprise 5. Select TCP/IP in the menu row. For Configure IPv6, select Off. Click OK and then Apply. If AirPort is not already on, click the Turn AirPort On button. Under Location, click on Automatic and select Edit Locations. NOTE: If your preference is locked (see the lock icon in the lower left corner), you must unlock it by clicking on it.  The ID and password it requests are those that you enter when your first boot your computer. Click the plus ( )to create a new location and call it Hamilton. Then click Done. Under Location make sure it says Hamilton otherwise click the location and select Hamilton. Click Advanced. IMPORTANT NOTE: When using the location feature you will need to be mindful of your physical location. When you are at Hamilton College please use the location called Hamilton; otherwise, revert back to Automatic when physically off-campus with your laptop. Select Airport in the menu row. Click on the icon to add a new Preferred Network. Type in the Network Name: aps-hamilton. In the option labeled Security: select WPA2 Enterprise. Type in your Hamilton Network user name & password in the appropriate fields.  This is the user ID and password you use to access your ESS or SSS folders.  It is often the same as your e-mail ID and password. Select Hamilton Secure in 802.1x. Click Add. If you have more than one network listed in your Preferred Networks, click and drag aps-hamilton to the top of the Preferred Networks list. Click OK. Click Apply. Close System Preferences. NOTE: If you are pre-configuring your laptop at home for the Hamilton wireless network please stop here, otherwise you can continue to step 13.  When you arrive on campus turn on your computer and it will automatically attempt to connect to aps-hamilton (provided Airport is on).  You should then be prompted to verify the security certificate for our secure network as shown below (starting with step 13).  In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181.   If you are on campus, you should see a prompt to verify your Certificate.  Please click on Show Certificate. Check Always trust “acs-07.hamilton.edu”. Click Continue. Type your computer password if/when prompted.  This is the password you normally enter when you first boot your computer. You are now connected to the secure wireless network.  
  • Secure Wireless Configuration Wireless Configuring your computer for a secure wireless connection:   Windows XP - Employee Hamilton-owned computers   Windows XP - Students and Employee personal computers (Home and Pro, not authenticated to the Windows domain)   Windows Vista   Windows 7   Macintosh OS 10.5.x and 10.6.x   Macintosh OS 10.7 Configuring your mobile device for a secure wireless connection: No matter what cell phone carrier you plan on using please make sure the device has the following specifications. 3G data and voice capabilities. Bluetooth support - allows you to connect a bluetooth head set while driving. USB connectivity - allows you to charge your device and sync up data with your computer. Wi-Fi enabled - allows you to connect at faster speeds than your cell phone carrier's data network General Wirelesss Configuration Settings for Your Mobile Device Use these settings to configure your mobile device to use Hamilton's secure wireless network. SSID: aps-hamilton Security: WPA2-Enterprise Authentication: PEAP Login: Use your Hamilton network Username and Password. Device specific setup instructions: Android Blackberry - Please be aware that some Blackberry devices are not wi-fi capable iTouch/iPhone Windows Mobile To configure your mobile device for e-mail and calendar access please click here.
  • Secure Wireless Setup - Windows 7 Wireless For Personal Computers To begin, left-click on the Wireless icon in the taskbar. Select Open Network and Sharing Center in the menu that pops up. In the Network and Sharing Center, select Set up a new connection or network. Select Manually Connect to a wireless network in the window that appears. In the screen that appears, type aps-hamilton in the Network Name field and select WPA2-Enterprise and AES from the pull-down menus. When finished, left-click the Next button. After you see Successfully added aps-hamilton, left-click Change Connection settings. Ensure the two checkboxes labeled Connect Automatically when the network is in range and Connect even if the network is not broadcasting its name (SSID) are checked.  Now click on the Security tab. In the Security tab, check Remember my credentials for this connection each time I’m logged in. Click Advanced Settings. Check Specify Authentication Mode. Select User Authenication in the pull-down menu. Click OK. Click on Settings next to “Microsoft: Protected EAP [PEAP]” Make sure “Validate Server Certificate” and “Connect to these servers:” are checked and type “acs-07.hamilton.edu” in the field below.  Thereafter, click the checkbox by “Equifax Secure Certificate Authority”. Finish by clicking Configure next to “Secured password [EAP-MSCHAP v2]” Uncheck “Automatically use my Windows logon name and password…” and click OK. Click OK. Also click OK in all remaining dialogue boxes. NOTE: If you are pre-configuring your laptop at home to prepare it for the Hamilton wireless network please stop here, otherwise you can continue to step 18.  When you arrive on campus, your laptop should automatically attempt to connect to aps-hamilton.  When it finds our network you will be prompted to log in using your Hamilton ID and your password as shown in steps 18-21 below.  In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181.   You should notice a popup balloon in the lower-right hand corner that says “Additional information is required to connect to aps-hamilton.”  Left-click on this balloon If you are a student, please enter “HAMILTON-S\” in the first field and your password in the second. Left-click on OK when finished. You should now be connected to the internet.
  • Secure Wireless Setup - Windows 8 Wireless   For Personal Computers 1. To begin, left-click on the Wireless icon in the taskbar. 2. Select Open Network and Sharing Center in the menu that pops up. 3. In the Network and Sharing Center, select Set up a new connection or network. 4. Select Manually Connect to a wireless network in the window that appears. 5. In the screen that appears, type aps-hamilton in the Network Name field and select WPA-Enterprise and AES from the pull-down menus. When finished, left-click the Next button. 6. After you see Successfully added aps-hamilton, left-click Change Connection settings. 7. Ensure the two checkboxes labeled Connect Automatically when the network is in range and Connect even if the network is not broadcasting its name (SSID) are checked.  Now click on the Security tab. 8. In the Security tab, check Remember my credentials for this connection each time I’m logged in. 9. Click Advanced Settings. 10. Check Specify Authentication Mode. 11. Select User Authenication in the pull-down menu. 12. Click OK. 13. Click on Settings next to “Microsoft: Protected EAP [PEAP]” 14. Make sure “Validate Server Certificate” and “Connect to these servers:” are checked and type “acs-07.hamilton.edu” in the field below. 15. Thereafter, scroll down the list and check “GeoTrust Global CA” and "GoDaddy Class 2 Certification Authority." Finish by clicking Configure next to “Secured password [EAP-MSCHAP v2]”Uncheck “Automatically use my Windows logon name and password…” and click OK. 16. Also click OK in all remaining dialogue boxes. NOTE: If you are pre-configuring your laptop at home to prepare it for the Hamilton wireless network please stop here, otherwise you can continue to step 17.  When you arrive on campus, your laptop should automatically attempt to connect to aps-hamilton.  When it finds our network you will be prompted to log in using your Hamilton ID and your password as shown in steps 17-20 below.  In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181. 17. You should notice a popup balloon in the lower-right hand corner that says “Additional information is required to connect to aps-hamilton.”  Left-click on this balloon 18. If you are a student, please enter “HAMILTON-S\username” (replace "username" with your Hamilton username)  in the first field and your password in the second.    19. Left-click on OK when finished. 20. You should now be connected to the internet.  
  • Secure Wireless Setup - Windows Vista Wireless For Personal Computers NOTE: If you are not on the Hamilton campus please go through the step-by-step instructions until you come to the stop sign. Then when you arrive on campus you can complete the last few step to connect to our secure wireless network. If you are on campus please proceed through all the instructions in the document. Go to Start menu and open Control Panel. Open Network Sharing Center. On the left taskbar in the window that appears, select Manage Wireless Networks. Click Add. Click Manually Create a network profile. For Network name (SSID): type aps-hamilton For Security type:, select WPA-Enterprise. For Encryption Type:, select AES. Check the box Connect even if this network is not broadcasting. Click Next (see below). Select Change Connection Settings. Click on the Security Tab. Uncheck Cache user info. Click Settings. Check Connect to servers and type acs-07.hamilton.edu Scroll down list and check “Equifax Secure Certificate Authority”. Click Configure. Uncheck “Automatically use my windows logon name and password”. Click OK. NOTE: If you are pre-configuring your laptop at home to prepare it for the Hamilton wireless network please stop here, otherwise you can continue to step 7.  When you arrive on campus, your laptop should automatically attempt to connect to aps-hamilton.  When it finds our network you will be prompted to log in using your Hamilton ID and your password as shown in steps 7-9 below.  In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181. Refresh network list and click on Wireless taskbar message to connect.   Enter your username, password, and domain (Hamilton-D for employees, Hamilton-s for students) and click OK.   You should see a Wireless Taskbar message indicating that you are connected to the network.  
  • Secure Wireless Setup - Windows XP for Employees Wireless For Institutional Computers Connected to Hamilton’s Network This document explains how to connect a Hamilton-owned Windows XP computer to the Hamilton Secure Wireless network.  If you are attempting to connect a personally-owned Windows XP computer to the secure wireless, please refer to the document HTO-SecureWinPersonal-XP.pdf. Verify that you have Service Pack 3 on your Windows XP computer.  Right-click on My Computer (either on your desktop or in your Start Menu) and click on Properties.  In the System Properties window that appears, make sure the General tab is selected.  Your Windows version (along with any Service Pack information) should be listed under the System section.  If you do not have Service Pack 3 installed, you will need to do that first before continuing with these instructions. Please refer to http://windows.microsoft.com/en-US/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3 for instructions on how to install Service Pack 3 for Windows XP. Click on the Start button and then on Run. Next to Open, type control netconnections and click OK. In the Network Connections window, right-click on Wireless Network Connection and click on Properties. Click on the Wireless Networks tab.  If the Wireless Networks tab is missing, it is likely that your wireless device’s vendor client is managing the wireless connection.  You will need to disable that client to restore control of the wireless device back to Windows before continuing. Make sure that Use Windows to configure my wireless network settings is checked, and click the Add button. Under the Association tab, configure as follows: Next to Network name (SSID), enter aps-hamilton Check the box next to Connect even if this network is not broadcasting. Next to Network Authentication, select WPA2 from dropdown (if available).  If WPA2 is not available, select WPA instead. Next to Data Encryption, select AES from the dropdown. Under the Authentication tab, configure as follows: Next to EAP type, select Protected EAP (PEAP) from the drop-down. Click on the Properties button. In the Protected EAP Properties window, configure as follows: Check Connect to these servers: and enter acs-07.hamilton.edu Under Trusted Root Certificate Authorities, scroll down through the list and check Equifax Secure Certificate Authority Next to Select Authentication Method, click on the Configure button. Verify that Automatically use my windows logon name and password is checked, and click OK. Click OK to close out of each window that is still open. After a minute or two, a popup message should appear in the lower right corner of the screen indicating that you are now connected to aps-hamilton.  Your laptop should now connect to Hamilton’s Secure Wireless network automatically whenever you are within range of the network.
  • Secure Wireless Setup - Windows XP Personal Wireless
  • Secure Wireless Setup for Mac OS 10.7.X - 10.8.X Wireless NOTE: If you are following these directions from an off-campus location, please go through these step-by-step instructions until you come to the STOP sign. You cannot complete the steps that follow it until you arrive on campus. When you do arrive, you may complete the final steps to connect to our secure wireless network. Please disregard the STOP sign if you are configuring your wireless connection  on campus. Click on the Apple icon in the upper-left-hand corner and select System Preferences. Select the Network Control Panel.                                  Select Wi-Fi. Select Edit Locations under the Location pull-down menu. Click the Plus icon in the lower-left-hand corner. Replace "Untitled" with Hamilton. Click Done. NOTE: When you are on campus, please use the "Hamilton" location; otherwise, select "Automatic" when you are off-campus with your laptop. Select Join Other Network... under the Network Name pull-down menu. Configure the Find and Join a Wi-Fi Network window in the following way: Type aps-hamilton in the Network Name field. Select WPA2 Enterprise in the Security pull-down menu. Enter your Hamilton Username (e.g. ahamilto) and Password in the appropriate fields. The Remember this network checkbox should be checked. Click Join.    NOTE: If you are pre-configuring your laptop at home for the Hamilton wireless network, please click the Apply button and close System Preferences. If you are on campus, turn on your computer and continue at step 10. You should then be prompted to verify the security certificate for our secure network as shown below. In the event you cannot connect to our wireless network while on campus, please contact the Help Desk for assistance at 315-859-4181. The Verify Certificate prompt will appear--click Continue. A prompt will ask you to enter your password--type in your Computer Username and Password. Click Update Settings. Click Apply in the lower-right-hand corner of the Network Control Panel. Exit System Preferences. You are now connected to the secure wireless network.
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