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A handheld device such as the iPhone, Android, and the iPod touch that connects to resources wirelessly.

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  • Create a High-Quality Videoconference Audiovisual (AV) Environment Optimization Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties. General Considerations Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation. Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them. Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television." Lighting Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should: Ensure your environment is well-lit--turn on as many lights as possible; Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation; A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation; If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience; Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.  If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000. Sound Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of: Echo/Feedback A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology. Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback. Configuration The peripherals required to perform a videoconference interoperate well, but are susceptible to problems.  If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation. Accessibility Issues Hearing Aids/Lipreaders All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation
. Location Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider: The ambient noise in their respective environments--loud environs equals bad conversations; The people whom they might affect with the conversation--not everyone needs to be privy to the conversation; The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
  • Doceri Case Study: Gary Wyckoff Audiovisual (AV) Time Indices and Topics 0:00 - Introduction 1:23 - Professor Wyckoff introduces his use of Doceri 2:00 - Describes work with students that led to use of iPad and Doceri 2:50 - Description of goals (iPad-facilitated annotation and sharing of annotations with students) 3:37 - Presentation of Wyckoff's Doceri classroom setup NOTE: Doceri Desktop is actually available on all classroom computers 6:15 - Questions about licensing and use of multiple 7:30 - Use of Padlette(TM) to carry the iPad 8:35 - Demonstration of Annotation features 10:03 - Question about manipulation of computer screen during annotation 11:30 - Student use of Doceri in the classroom and unexpected benefits thereof 13:10 - Saving and sharing annotations (What follows is a bit of a "working period" during which attendees figure out and talk about saving and sharing annotated slides and how such a feature can be used in different scenarios) 16:43 - Returning to previous annotations (Leads to another "working session" during which the ability to return to a previous annotation is discovered--igore the procedure in the video and simply click on the folder in annotation mode in the upper-left-hand corner and select the annotation to which you want to return) 20:17 - Demo of using annotation on graphs. 21:00 - Question about printing out annotations on the spot. (Not really feasible from the iPad--can be accomplished from the classroom computer.) 22:25 - Using Doceri to annotate tables 25:00 - Explanation of the difference between "Annotation Mode" and "Control Mode" 26:50 - "Range" of Doceri, i.e. "can you walk away from the classroom and remain connected to the computer?" 27:35 - Conversation about saving, recalling, and sharing annotations 29:20 - Benefits of being untethered from the podium: eye contact, increase movement, change in connection and classroom dynamics 31:45 - Using the whiteboard to work out problems: possibilities and complications (One can ameliorate many shortcomings by using the Doceri whiteboard) 33:16  - Brief recording glitch 33:20 - Question about using complicated programs with Doceri 34:50 - Cautionary tale about making things too complicated in the classroom and detracting from the content 36:40 - Can the iPad display be streamed wirelessly? (No.) 39:58 - Question about Powerpoint Presentation Mode--can Doceri be used to simulate Presentation Mode? (No. Presentation Mode is only available at the moment in classrooms with an Apple iMac computer.) (Also, in classrooms with iMacs and the ability to use Presentation Mode, Doceri will show the Presentation mode unless Powerpoint is configured in such a way that it shows the full-screen slides on both the computer and projector displays.) More conversation about general classroom issues and ITS/Faculty communication 48:48 - Conversation about how iPads might be used in attendee classes 49:10 - Classics/Language 51:45 - Demonstration of returning to previous annotations, sharing to Blackboard (Annotations are automatically saved) 56:10 - Timeline/Review feature demoed. 58:10 - How to obtain/install Doceri; how the Doceri "At-No-Cost" version works 1:02:50 - One can use their own computer to practice using Doceri before going "live" (The remainder of the video consists of random experimentation)
  • Doceri Resource Page Audiovisual (AV) Table of Contents What is Doceri? How is Doceri being used? Who is using Doceri? How do I start using Doceri? Additional Resources What is Doceri? Doceri is an iPad/PC/Mac application that permits the annotation and complete control of a computer screen without having to remain tethered via a keyboard and mouse. Doceri permits users to move about freely in spaces, still use available computer resources, and enjoy more rich interactions with audiences. In addition to giving users a full mouse and keyboard for remote computer control, Doceri permits users to annotate anything that can be displayed on a computer screen: movies, Powerpoint presentations, web pages, PDFs, and documents is a small set of examples. Doceri can also generate, project, and permit users to draw on a whiteboard, maps, axes, graphs, musical staff, and more. All annotations can be "rewound" from the last input to the very first input. Additionally, annotations are automatically saved and can be exported for sharing via e-mail, Blackboard, or the larger web. Click here to return to the Table of Contents How is Doceri being used? The features and facilities described above can be harnessed for a variety of purposes in many different settings. If there is at least a remote possibility that Doceri might be useful for your efforts, Educational Technology Services recommends that you write course-support@hamilton.edu or call x4877 to set up a conversation with an Educational Technologist to tailor solutions for your and your students' needs. Here are a few examples of how Doceri has been used at Hamilton: To control and annotate Powerpoint slides to add additional layers of information and explanation based on feedback from students; To enable faculty to freely walk around the classroom, which seems, anecdotally, to alter classroom dynamics; To enable students to "share" the Doceri iPad and input information that is instantaneously visible to the rest of the classroom and can be easily preserved and shared; To enable examples to be worked through in tandem with other resources displayed on the computer screen--e.g. harmonic analyses in Music classes, molecular exploration in Chemistry, solving mathematical equations in Economics, exploring maps in Classics; Annotation of YouTube videos; Dynamic step-by-step explorations of procedures that utilize the "rewind" feature. Doceri has also been used by faculty participants in the ITS Tablet Evaluation program. ITS provides for short- and long-term loans of iPads to Faculty, who then share their experiences on a blog. Entries about Doceri have been posted, which can be read here: http://tablet.hamiltoncollegeblogs.com/index.cfm/Doceri Finally, we invite you to submit your own ideas, stories, and questions about Doceri by using the comment box at the bottom of this webpage. Click here to return to the Table of Contents Who is using Doceri? NOTE: Hyperlinks in this section lead to pages that contain information about how an individual uses Doceri for their purposes. Faculty using Doceri: Anne C. Feltovich - Visiting Assistant Professor of Classics Christophre Georges - Professor of Economics Paul Hagstrom - Professor of Economics Susan A. Mason - Director, Education Studies Program and Oral Communication Center Sharon W. Rivera - Associate Professor of Government Barbara J. Tewksbury - Upson Chair for Public Discourse and Professor of Geosciences Paul (Gary) G. Wyckoff - Professor of Government and Director of the Public Policy Program Karen Brewer, Professor of Chemistry Staff using Doceri Ted Fondak, Educational Technologist Nikki Reynolds, Director of Educational Technology Services Click here to return to the Table of Contents How to start using Doceri Doceri must be installed on both an iPad and the computer you wish to control: On an iPad There are two versions of Doceri: At-No-Cost and Paid.  The At-No-Cost application can be downloaded immediately from the Apple App Store (click link in the preceding sentence) and functions in a manner virtually identical to the paid version of Doceri. The At-No-Cost version applies a relatively unobtrusive watermark to all interactions. The Paid version of Doceri costs $30, which simply removes this watermark. You may, of course, autonomously purchase and immediately use the paid version by upgrading in the app itself. You may also elect to use departmental funds to purchase Doceri; if this is desirable, please e-mail the Desktop Integration Services team in ITS (dis@hamilton.edu) to request the paid version of Doceri be installed on the iPad. (Note: iPads from the Tablet Evaluation program are eligible to have Doceri installed on them at any time) Once the license has been purchased, it resides on the iPad and will be applied to any computer on which you use Doceri. On a Computer The PC and Macintosh versions of Doceri Desktop, the computer software that connects to the iPad Doceri app, have been installed on all classroom computers--after downloading Doceri on the iPad, simply log in and look for Doceri Desktop in the Applications repository on either operating system. You may also download and install Doceri Desktop at no cost on your personal or Hamilton-issued computer: simply visit the Doceri Download Page and choose the appropriate download for your operating system. The Tablet Evaluation Program As mentioned above, ITS has a short- and long-term Tablet Evaluation program for faculty interested in exploring the use of iPads in connection with their courses. The intent of the program is to help faculty explore ways of improving the learning / research environment for their students without the burden of purchasing costly, unproven hardware for purposes of experimentation. Concordantly, Doceri is available on the Tablet Evaluation Program iPads. To find out more about loaning an iPad and testing Doceri, please contact the Educational Technology Services team at 859-4877, or email us at course-support@hamilton.edu. Click here to return to the Table of Contents Additional Resources Hamilton-specific Resources A video recording of a presentation by and conversation with Professor of Government Gary Wyckoff, an avid Doceri user, about how he and his students use Doceri in the classroom. Topics include: board work, annotation, classroom dynamics, sharing, methodologies, and more. Among the participants were several members of the faculty. The ITS Tablet Evaluation Blog, which contains posts by Hamilton faculty about their use of Doceri and Mobile Technology for teaching and learning. Textual Information The Doceri Website The Doceri blog contains posts by teachers about their use of Doceri in classrooms and for specific projects. Videos A nine-minute introductory video by Paul Wagner, IT Director of the W.A. Franke School of Business. A number of short introductory, "how-to," and sample lesson videos from Doceri--a great place to begin exploring how Doceri might be used in classroom scenarios. Miscellaneous Some faculty and staff use the Padlette(TM) to more comfortably carry the iPad. Click here to return to the Table of Contents
  • Android Wireless Setup Cell Phone Droid X, Droid Pro & Droid 2 In order to connect to Hamilton secure wireless network using a second generation Droid please do the following. Select Setting and then Wireless & networks Turn on Wi-Fi if it currently off. Select Wi-Fi settings. Click Add Wi-Fi network and then enter the following in the network window. In the box Network SSID: type in aps-hamilton In Security:  select 802.1x EAP In EAP Method: PEAP In the box labeled Identity:  please enter your hamilton network user name In the box labled Password:  please enter your hamilton network password Click Save Select on the newly created network aps-hamilton and select Connect.  Please note that it may takes a few trys from the Smart Device to connect to the Hamilton wireless network.  You will know that you are connected to the secure wireless when you see the wireless symbol in your status bar.  It will also show up under your listed networks as aps-hamilton and will state that it is connected. If you have problems connecting your Android to the secure wireless network, please stop by the Help Desk to recieve further assistance.
  • Configuring my Mobile Device for HillConnect E-mail Cell Phone ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network.  We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile). This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.   Configuring Your Mobile Device Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.   Please read this first:  What's the difference between Google Sync and IMAP Device Google Sync Setup IMAP Setup BlackBerry BlackBerry Google Sync BlackBerry IMAP   Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time. iPhone/iPod Touch iPhone Google Sync   iPhone IMAP Google Android   Android Google Sync   Palm Pre/Pixie Use device Web browser   Palm OS Not officially supported by Google   Windows Mobile Window Mobile Google Sync Windows Mobile IMAP Return to HillConnect Homepage
  • Google Sync versus IMAP Cell Phone Return to configuring my mobile device Return to HillConnect Homepage Sync Supports push technology which delivers data to your device as new data is available. There is a single setup for e-mail, calendar, and contacts. The setup is easy. Most devices support only one sync account. Depending on your device, any push connection may use more power than fetching data at scheduled intervals. In some cases the difference in power usage may have a noticeable impact on your phone's battery life. To save battery life, turn off push and set device to fetch data every 30 to 60 minutes. Beta software. IMAP Supports pull technology which fetches data at a scheduled interval set by the user. One setup for e-mail and a separate setup for calendar and contacts. The setup is easy. Devices support multiple accounts. Pull technology allows you to set the interval to fetch new data and therefore improving your phone's battery life.
  • HillConnect Resources Cell Phone Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • iPhone/iPod touch/iPad Cell Phone Configurating for Secure Wireless version 2.x – 4.x Click the Home button. Click on Settings. Click on Wi-Fi. Turn on Wi-Fi if off. Click Other. In Name type in aps-hamilton. Click Security and select WPA2 Enterprise. Click Other Network. Enter the User’s name and Password to the secure network in Username and Password. Click Join. NOTE: If the computer doesn’t join to the secure wireless it is due to incorrect entry or it is retaining an old setting such as ap-hamilton. To remove ap-hamilton go to networks and “Forget this network” then try configuring again for secure wireless.  
  • Doceri Case Study: Gary Wyckoff Doceri Time Indices and Topics 0:00 - Introduction 1:23 - Professor Wyckoff introduces his use of Doceri 2:00 - Describes work with students that led to use of iPad and Doceri 2:50 - Description of goals (iPad-facilitated annotation and sharing of annotations with students) 3:37 - Presentation of Wyckoff's Doceri classroom setup NOTE: Doceri Desktop is actually available on all classroom computers 6:15 - Questions about licensing and use of multiple 7:30 - Use of Padlette(TM) to carry the iPad 8:35 - Demonstration of Annotation features 10:03 - Question about manipulation of computer screen during annotation 11:30 - Student use of Doceri in the classroom and unexpected benefits thereof 13:10 - Saving and sharing annotations (What follows is a bit of a "working period" during which attendees figure out and talk about saving and sharing annotated slides and how such a feature can be used in different scenarios) 16:43 - Returning to previous annotations (Leads to another "working session" during which the ability to return to a previous annotation is discovered--igore the procedure in the video and simply click on the folder in annotation mode in the upper-left-hand corner and select the annotation to which you want to return) 20:17 - Demo of using annotation on graphs. 21:00 - Question about printing out annotations on the spot. (Not really feasible from the iPad--can be accomplished from the classroom computer.) 22:25 - Using Doceri to annotate tables 25:00 - Explanation of the difference between "Annotation Mode" and "Control Mode" 26:50 - "Range" of Doceri, i.e. "can you walk away from the classroom and remain connected to the computer?" 27:35 - Conversation about saving, recalling, and sharing annotations 29:20 - Benefits of being untethered from the podium: eye contact, increase movement, change in connection and classroom dynamics 31:45 - Using the whiteboard to work out problems: possibilities and complications (One can ameliorate many shortcomings by using the Doceri whiteboard) 33:16  - Brief recording glitch 33:20 - Question about using complicated programs with Doceri 34:50 - Cautionary tale about making things too complicated in the classroom and detracting from the content 36:40 - Can the iPad display be streamed wirelessly? (No.) 39:58 - Question about Powerpoint Presentation Mode--can Doceri be used to simulate Presentation Mode? (No. Presentation Mode is only available at the moment in classrooms with an Apple iMac computer.) (Also, in classrooms with iMacs and the ability to use Presentation Mode, Doceri will show the Presentation mode unless Powerpoint is configured in such a way that it shows the full-screen slides on both the computer and projector displays.) More conversation about general classroom issues and ITS/Faculty communication 48:48 - Conversation about how iPads might be used in attendee classes 49:10 - Classics/Language 51:45 - Demonstration of returning to previous annotations, sharing to Blackboard (Annotations are automatically saved) 56:10 - Timeline/Review feature demoed. 58:10 - How to obtain/install Doceri; how the Doceri "At-No-Cost" version works 1:02:50 - One can use their own computer to practice using Doceri before going "live" (The remainder of the video consists of random experimentation)
  • Doceri Resource Page Doceri Table of Contents What is Doceri? How is Doceri being used? Who is using Doceri? How do I start using Doceri? Additional Resources What is Doceri? Doceri is an iPad/PC/Mac application that permits the annotation and complete control of a computer screen without having to remain tethered via a keyboard and mouse. Doceri permits users to move about freely in spaces, still use available computer resources, and enjoy more rich interactions with audiences. In addition to giving users a full mouse and keyboard for remote computer control, Doceri permits users to annotate anything that can be displayed on a computer screen: movies, Powerpoint presentations, web pages, PDFs, and documents is a small set of examples. Doceri can also generate, project, and permit users to draw on a whiteboard, maps, axes, graphs, musical staff, and more. All annotations can be "rewound" from the last input to the very first input. Additionally, annotations are automatically saved and can be exported for sharing via e-mail, Blackboard, or the larger web. Click here to return to the Table of Contents How is Doceri being used? The features and facilities described above can be harnessed for a variety of purposes in many different settings. If there is at least a remote possibility that Doceri might be useful for your efforts, Educational Technology Services recommends that you write course-support@hamilton.edu or call x4877 to set up a conversation with an Educational Technologist to tailor solutions for your and your students' needs. Here are a few examples of how Doceri has been used at Hamilton: To control and annotate Powerpoint slides to add additional layers of information and explanation based on feedback from students; To enable faculty to freely walk around the classroom, which seems, anecdotally, to alter classroom dynamics; To enable students to "share" the Doceri iPad and input information that is instantaneously visible to the rest of the classroom and can be easily preserved and shared; To enable examples to be worked through in tandem with other resources displayed on the computer screen--e.g. harmonic analyses in Music classes, molecular exploration in Chemistry, solving mathematical equations in Economics, exploring maps in Classics; Annotation of YouTube videos; Dynamic step-by-step explorations of procedures that utilize the "rewind" feature. Doceri has also been used by faculty participants in the ITS Tablet Evaluation program. ITS provides for short- and long-term loans of iPads to Faculty, who then share their experiences on a blog. Entries about Doceri have been posted, which can be read here: http://tablet.hamiltoncollegeblogs.com/index.cfm/Doceri Finally, we invite you to submit your own ideas, stories, and questions about Doceri by using the comment box at the bottom of this webpage. Click here to return to the Table of Contents Who is using Doceri? NOTE: Hyperlinks in this section lead to pages that contain information about how an individual uses Doceri for their purposes. Faculty using Doceri: Anne C. Feltovich - Visiting Assistant Professor of Classics Christophre Georges - Professor of Economics Paul Hagstrom - Professor of Economics Susan A. Mason - Director, Education Studies Program and Oral Communication Center Sharon W. Rivera - Associate Professor of Government Barbara J. Tewksbury - Upson Chair for Public Discourse and Professor of Geosciences Paul (Gary) G. Wyckoff - Professor of Government and Director of the Public Policy Program Karen Brewer, Professor of Chemistry Staff using Doceri Ted Fondak, Educational Technologist Nikki Reynolds, Director of Educational Technology Services Click here to return to the Table of Contents How to start using Doceri Doceri must be installed on both an iPad and the computer you wish to control: On an iPad There are two versions of Doceri: At-No-Cost and Paid.  The At-No-Cost application can be downloaded immediately from the Apple App Store (click link in the preceding sentence) and functions in a manner virtually identical to the paid version of Doceri. The At-No-Cost version applies a relatively unobtrusive watermark to all interactions. The Paid version of Doceri costs $30, which simply removes this watermark. You may, of course, autonomously purchase and immediately use the paid version by upgrading in the app itself. You may also elect to use departmental funds to purchase Doceri; if this is desirable, please e-mail the Desktop Integration Services team in ITS (dis@hamilton.edu) to request the paid version of Doceri be installed on the iPad. (Note: iPads from the Tablet Evaluation program are eligible to have Doceri installed on them at any time) Once the license has been purchased, it resides on the iPad and will be applied to any computer on which you use Doceri. On a Computer The PC and Macintosh versions of Doceri Desktop, the computer software that connects to the iPad Doceri app, have been installed on all classroom computers--after downloading Doceri on the iPad, simply log in and look for Doceri Desktop in the Applications repository on either operating system. You may also download and install Doceri Desktop at no cost on your personal or Hamilton-issued computer: simply visit the Doceri Download Page and choose the appropriate download for your operating system. The Tablet Evaluation Program As mentioned above, ITS has a short- and long-term Tablet Evaluation program for faculty interested in exploring the use of iPads in connection with their courses. The intent of the program is to help faculty explore ways of improving the learning / research environment for their students without the burden of purchasing costly, unproven hardware for purposes of experimentation. Concordantly, Doceri is available on the Tablet Evaluation Program iPads. To find out more about loaning an iPad and testing Doceri, please contact the Educational Technology Services team at 859-4877, or email us at course-support@hamilton.edu. Click here to return to the Table of Contents Additional Resources Hamilton-specific Resources A video recording of a presentation by and conversation with Professor of Government Gary Wyckoff, an avid Doceri user, about how he and his students use Doceri in the classroom. Topics include: board work, annotation, classroom dynamics, sharing, methodologies, and more. Among the participants were several members of the faculty. The ITS Tablet Evaluation Blog, which contains posts by Hamilton faculty about their use of Doceri and Mobile Technology for teaching and learning. Textual Information The Doceri Website The Doceri blog contains posts by teachers about their use of Doceri in classrooms and for specific projects. Videos A nine-minute introductory video by Paul Wagner, IT Director of the W.A. Franke School of Business. A number of short introductory, "how-to," and sample lesson videos from Doceri--a great place to begin exploring how Doceri might be used in classroom scenarios. Miscellaneous Some faculty and staff use the Padlette(TM) to more comfortably carry the iPad. Click here to return to the Table of Contents
  • Configuring my Mobile Device for HillConnect E-mail Email ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network.  We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile). This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.   Configuring Your Mobile Device Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.   Please read this first:  What's the difference between Google Sync and IMAP Device Google Sync Setup IMAP Setup BlackBerry BlackBerry Google Sync BlackBerry IMAP   Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time. iPhone/iPod Touch iPhone Google Sync   iPhone IMAP Google Android   Android Google Sync   Palm Pre/Pixie Use device Web browser   Palm OS Not officially supported by Google   Windows Mobile Window Mobile Google Sync Windows Mobile IMAP Return to HillConnect Homepage
  • Google Sync versus IMAP Email Return to configuring my mobile device Return to HillConnect Homepage Sync Supports push technology which delivers data to your device as new data is available. There is a single setup for e-mail, calendar, and contacts. The setup is easy. Most devices support only one sync account. Depending on your device, any push connection may use more power than fetching data at scheduled intervals. In some cases the difference in power usage may have a noticeable impact on your phone's battery life. To save battery life, turn off push and set device to fetch data every 30 to 60 minutes. Beta software. IMAP Supports pull technology which fetches data at a scheduled interval set by the user. One setup for e-mail and a separate setup for calendar and contacts. The setup is easy. Devices support multiple accounts. Pull technology allows you to set the interval to fetch new data and therefore improving your phone's battery life.
  • HillConnect Resources Email Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • Create a High-Quality Videoconference Google Talk Environment Optimization Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties. General Considerations Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation. Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them. Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television." Lighting Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should: Ensure your environment is well-lit--turn on as many lights as possible; Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation; A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation; If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience; Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.  If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000. Sound Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of: Echo/Feedback A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology. Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback. Configuration The peripherals required to perform a videoconference interoperate well, but are susceptible to problems.  If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation. Accessibility Issues Hearing Aids/Lipreaders All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation
. Location Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider: The ambient noise in their respective environments--loud environs equals bad conversations; The people whom they might affect with the conversation--not everyone needs to be privy to the conversation; The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
  • Configuring my Mobile Device for HillConnect E-mail HillCal ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network.  We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile). This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.   Configuring Your Mobile Device Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.   Please read this first:  What's the difference between Google Sync and IMAP Device Google Sync Setup IMAP Setup BlackBerry BlackBerry Google Sync BlackBerry IMAP   Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time. iPhone/iPod Touch iPhone Google Sync   iPhone IMAP Google Android   Android Google Sync   Palm Pre/Pixie Use device Web browser   Palm OS Not officially supported by Google   Windows Mobile Window Mobile Google Sync Windows Mobile IMAP Return to HillConnect Homepage
  • Create a High-Quality Videoconference HillChat Environment Optimization Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties. General Considerations Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation. Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them. Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television." Lighting Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should: Ensure your environment is well-lit--turn on as many lights as possible; Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation; A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation; If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience; Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.  If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000. Sound Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of: Echo/Feedback A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology. Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback. Configuration The peripherals required to perform a videoconference interoperate well, but are susceptible to problems.  If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation. Accessibility Issues Hearing Aids/Lipreaders All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation
. Location Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider: The ambient noise in their respective environments--loud environs equals bad conversations; The people whom they might affect with the conversation--not everyone needs to be privy to the conversation; The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
  • Configuring my Mobile Device for HillConnect E-mail HillConnect ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network.  We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile). This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.   Configuring Your Mobile Device Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.   Please read this first:  What's the difference between Google Sync and IMAP Device Google Sync Setup IMAP Setup BlackBerry BlackBerry Google Sync BlackBerry IMAP   Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time. iPhone/iPod Touch iPhone Google Sync   iPhone IMAP Google Android   Android Google Sync   Palm Pre/Pixie Use device Web browser   Palm OS Not officially supported by Google   Windows Mobile Window Mobile Google Sync Windows Mobile IMAP Return to HillConnect Homepage
  • HillConnect Resources HillConnect Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • Configuring my Mobile Device for HillConnect E-mail HillMail ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network.  We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile). This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.   Configuring Your Mobile Device Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.   Please read this first:  What's the difference between Google Sync and IMAP Device Google Sync Setup IMAP Setup BlackBerry BlackBerry Google Sync BlackBerry IMAP   Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time. iPhone/iPod Touch iPhone Google Sync   iPhone IMAP Google Android   Android Google Sync   Palm Pre/Pixie Use device Web browser   Palm OS Not officially supported by Google   Windows Mobile Window Mobile Google Sync Windows Mobile IMAP Return to HillConnect Homepage
  • Google Sync versus IMAP HillMail Return to configuring my mobile device Return to HillConnect Homepage Sync Supports push technology which delivers data to your device as new data is available. There is a single setup for e-mail, calendar, and contacts. The setup is easy. Most devices support only one sync account. Depending on your device, any push connection may use more power than fetching data at scheduled intervals. In some cases the difference in power usage may have a noticeable impact on your phone's battery life. To save battery life, turn off push and set device to fetch data every 30 to 60 minutes. Beta software. IMAP Supports pull technology which fetches data at a scheduled interval set by the user. One setup for e-mail and a separate setup for calendar and contacts. The setup is easy. Devices support multiple accounts. Pull technology allows you to set the interval to fetch new data and therefore improving your phone's battery life.
  • Image Capture iOS Media Transfer Image Transferring an Image From an iOS Device Using Image Capture On a Macintosh computer, open the Applications folder and launch Image Capture. Connect the iOS device to the Macintosh via the USB-to-30 Pin cable. iTunes will launch by system default and will seek to synchronize your device with the local iTunes library. You will see two window prompts asking to synchronize the iOS device with the iTunes library, click Cancel on both window prompts.  In Image Capture, you will see your iOS device on the left side. Your images will be displayed in the main viewing area on the right.  You can individually select and transfer specific images or all image files. To transfer a single image, click on the specific image and click "Import". To transfer all images, click "Import All". Any images that are transferred will be placed within the Pictures folder, located within the local user directory. (e.g. jdoe/Pictures/)
  • HillConnect Resources Listserv Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • HillConnect Resources Microsoft Outlook Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • Android Wireless Setup Mobile Device Droid X, Droid Pro & Droid 2 In order to connect to Hamilton secure wireless network using a second generation Droid please do the following. Select Setting and then Wireless & networks Turn on Wi-Fi if it currently off. Select Wi-Fi settings. Click Add Wi-Fi network and then enter the following in the network window. In the box Network SSID: type in aps-hamilton In Security:  select 802.1x EAP In EAP Method: PEAP In the box labeled Identity:  please enter your hamilton network user name In the box labled Password:  please enter your hamilton network password Click Save Select on the newly created network aps-hamilton and select Connect.  Please note that it may takes a few trys from the Smart Device to connect to the Hamilton wireless network.  You will know that you are connected to the secure wireless when you see the wireless symbol in your status bar.  It will also show up under your listed networks as aps-hamilton and will state that it is connected. If you have problems connecting your Android to the secure wireless network, please stop by the Help Desk to recieve further assistance.
  • Backup and Restore Files on an iOS Device Mobile Device Making a Backup for your iOS device will copy all of your data. That copy will be safe in case anything happens to your device. If the data is somehow erased, you may then use the backup to restore it. There are two ways to create a backup: iTunes and iCloud. Although we recommend using iTunes, iCloud is just as reliable but may incur yearly fees (after surpassing the 5 GB of free space).   Backup and Restore Files through iTunes Backup Files through iTunes iTunes creates and updates backups for your iOS device when you sync with iTunes (this will be disabled if you have iCloud backup turned on). You may also manually backup your data whenever you'd like to. These 3 steps will help you manually backup your iOS device using iTunes: Connect your device to a computer with the latest version of iTunes installed Under Devices, select you iOS device Right-click (or Control-click) the device and select Back Up   Restore Files through iTunes To restore your data from a backup on iTunes, first connect your iOS device to the computer you normally sync to, and then follow one of these two methods: Right-click (or Control-click) your iOS device from the Devices menu and choose Restore from Backup If you have a new phone, you can connect to iTunes and it will automatically prompt you and ask whether you want to restore from your backup. If you accept, it will restore your data.   Backup and Restore Files through iCloud Backup Files through iCloud iCloud automatically backs up your iOS device’s most important data. (Note: Although this method is just as reliable as making a backup of your data through iTunes, we strongly recommend you use iTunes instead. iCloud only has 5 GB of free space. In order to use more than that, you must pay yearly fees.) In order to use iCloud, you must enable Backup on your device, go to Settings > iCloud > Backup & Storage. iCloud will run daily as long as: Your device is connected to the Internet over Wi-Fi. Your device is connected to a power source. Your device has the screen locked. You can also manually backup your information whenever you want by choosing Back Up Now from Settings > iCloud > Storage & Backup.   Restore Files Through iCloud When you are setting up a new iOS Device, or reseting a used iOS device, select Restore from iCloud Backup. It should appear when the screen with a cloud and an iOS device appears. After your device restarts, your settings and accounts will be restored and the Backup will start downloading your purchased music, TV shows, apps, books, and other content. You may be prompted to enter passwords for any accounts enabled on your device. A progress bar will appear showing you the progress of your iOS device downloading all of your apps. You may also reset and backup your own iPad manually. Go to Settings > iCloud > Storage & Backup. Start the setup assistant by erasing your device (by going to Settings > General > Reset > Erase All Content and Settings). Then follow the steps given above to restore your data through iCloud.    
  • Configuring my Mobile Device for HillConnect E-mail Mobile Device ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network.  We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile). This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.   Configuring Your Mobile Device Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.   Please read this first:  What's the difference between Google Sync and IMAP Device Google Sync Setup IMAP Setup BlackBerry BlackBerry Google Sync BlackBerry IMAP   Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time. iPhone/iPod Touch iPhone Google Sync   iPhone IMAP Google Android   Android Google Sync   Palm Pre/Pixie Use device Web browser   Palm OS Not officially supported by Google   Windows Mobile Window Mobile Google Sync Windows Mobile IMAP Return to HillConnect Homepage
  • Create a High-Quality Videoconference Mobile Device Environment Optimization Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties. General Considerations Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation. Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them. Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television." Lighting Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should: Ensure your environment is well-lit--turn on as many lights as possible; Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation; A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation; If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience; Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.  If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000. Sound Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of: Echo/Feedback A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology. Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback. Configuration The peripherals required to perform a videoconference interoperate well, but are susceptible to problems.  If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation. Accessibility Issues Hearing Aids/Lipreaders All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation
. Location Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider: The ambient noise in their respective environments--loud environs equals bad conversations; The people whom they might affect with the conversation--not everyone needs to be privy to the conversation; The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
  • Creating an Apple ID Mobile Device An Apple ID is a username and password that will allow you to connect to and use many of Apple's products, such as iTunes, iCloud, and many other apps. You can create your Apple ID on a computer or on your iPad. Creating an Apple ID on the Computer Creating an Apple ID through the computer is quicker and simpler. Just follow these steps: Go to the Apple website (www.apple.com) and type in “My Apple ID” into the search bar. Click the blue Create an Apple ID button. Fill out the required personal information. Then check the box towards the bottom to agree to Apple's terms of service and click on Create Apple ID. Now check the email account you provided for a verification email. Open the verification email and click on the Verify Now link. The link will take you to a secure page where you must enter your Apple ID and password to complete the verification.   Creating an Apple ID with iPad If you clicked on Create a new Apple ID during Step 10 of the iPad set up, you may skip to Step 4 of Creating an Apple ID on the iPad. If you are creating an Apple ID after the set up, start on Step 1.   1. Select Settings on the Home Screen and then select Store. 2. Select Sign In (or Sign Out if another Apple ID is logged on). 3. A prompt should appear, select Create New Apple ID. 4. Click Store, then select the country. Select Done to confirm your selection and then click Next. 5. The iTunes Store Terms and Conditions will show up next. Select Agree at the bottom-right of the page. Select Agree again when the confirmation appears. 6. After agreeing to the Terms and Conditions, you will need to enter an some personal information. The email address you provide is your new Apple ID (which is what you use to login to the iTunes Store). We recommend to unsubscribe from the iTune's and Apple's email lists. Once all the information has been put in, click Next which is located after scrolling down through the entire New Account form. (Notice: If you are trying to create an account with an email address that is already in use for an Apple ID, you will receive a prompt that your email address is already an Apple ID. Just select Continue, then select Use Existing Account on the following screen.) 7. You are now required to enter your billing information. You will not be charged until you make a purchase. You are also not required to make a purchase. Once completed, select Next. 8. Now you must verify your email address. Select Done and check your email for a verification email from Apple. If you haven't set up your E-mail yet, visit the Configuring my Mobile Device for HillConnect E-mail page to learn how. Once you have verified your email account, your Apple ID will be active and ready to use.
  • Doceri Case Study: Gary Wyckoff Mobile Device Time Indices and Topics 0:00 - Introduction 1:23 - Professor Wyckoff introduces his use of Doceri 2:00 - Describes work with students that led to use of iPad and Doceri 2:50 - Description of goals (iPad-facilitated annotation and sharing of annotations with students) 3:37 - Presentation of Wyckoff's Doceri classroom setup NOTE: Doceri Desktop is actually available on all classroom computers 6:15 - Questions about licensing and use of multiple 7:30 - Use of Padlette(TM) to carry the iPad 8:35 - Demonstration of Annotation features 10:03 - Question about manipulation of computer screen during annotation 11:30 - Student use of Doceri in the classroom and unexpected benefits thereof 13:10 - Saving and sharing annotations (What follows is a bit of a "working period" during which attendees figure out and talk about saving and sharing annotated slides and how such a feature can be used in different scenarios) 16:43 - Returning to previous annotations (Leads to another "working session" during which the ability to return to a previous annotation is discovered--igore the procedure in the video and simply click on the folder in annotation mode in the upper-left-hand corner and select the annotation to which you want to return) 20:17 - Demo of using annotation on graphs. 21:00 - Question about printing out annotations on the spot. (Not really feasible from the iPad--can be accomplished from the classroom computer.) 22:25 - Using Doceri to annotate tables 25:00 - Explanation of the difference between "Annotation Mode" and "Control Mode" 26:50 - "Range" of Doceri, i.e. "can you walk away from the classroom and remain connected to the computer?" 27:35 - Conversation about saving, recalling, and sharing annotations 29:20 - Benefits of being untethered from the podium: eye contact, increase movement, change in connection and classroom dynamics 31:45 - Using the whiteboard to work out problems: possibilities and complications (One can ameliorate many shortcomings by using the Doceri whiteboard) 33:16  - Brief recording glitch 33:20 - Question about using complicated programs with Doceri 34:50 - Cautionary tale about making things too complicated in the classroom and detracting from the content 36:40 - Can the iPad display be streamed wirelessly? (No.) 39:58 - Question about Powerpoint Presentation Mode--can Doceri be used to simulate Presentation Mode? (No. Presentation Mode is only available at the moment in classrooms with an Apple iMac computer.) (Also, in classrooms with iMacs and the ability to use Presentation Mode, Doceri will show the Presentation mode unless Powerpoint is configured in such a way that it shows the full-screen slides on both the computer and projector displays.) More conversation about general classroom issues and ITS/Faculty communication 48:48 - Conversation about how iPads might be used in attendee classes 49:10 - Classics/Language 51:45 - Demonstration of returning to previous annotations, sharing to Blackboard (Annotations are automatically saved) 56:10 - Timeline/Review feature demoed. 58:10 - How to obtain/install Doceri; how the Doceri "At-No-Cost" version works 1:02:50 - One can use their own computer to practice using Doceri before going "live" (The remainder of the video consists of random experimentation)
  • Doceri Resource Page Mobile Device Table of Contents What is Doceri? How is Doceri being used? Who is using Doceri? How do I start using Doceri? Additional Resources What is Doceri? Doceri is an iPad/PC/Mac application that permits the annotation and complete control of a computer screen without having to remain tethered via a keyboard and mouse. Doceri permits users to move about freely in spaces, still use available computer resources, and enjoy more rich interactions with audiences. In addition to giving users a full mouse and keyboard for remote computer control, Doceri permits users to annotate anything that can be displayed on a computer screen: movies, Powerpoint presentations, web pages, PDFs, and documents is a small set of examples. Doceri can also generate, project, and permit users to draw on a whiteboard, maps, axes, graphs, musical staff, and more. All annotations can be "rewound" from the last input to the very first input. Additionally, annotations are automatically saved and can be exported for sharing via e-mail, Blackboard, or the larger web. Click here to return to the Table of Contents How is Doceri being used? The features and facilities described above can be harnessed for a variety of purposes in many different settings. If there is at least a remote possibility that Doceri might be useful for your efforts, Educational Technology Services recommends that you write course-support@hamilton.edu or call x4877 to set up a conversation with an Educational Technologist to tailor solutions for your and your students' needs. Here are a few examples of how Doceri has been used at Hamilton: To control and annotate Powerpoint slides to add additional layers of information and explanation based on feedback from students; To enable faculty to freely walk around the classroom, which seems, anecdotally, to alter classroom dynamics; To enable students to "share" the Doceri iPad and input information that is instantaneously visible to the rest of the classroom and can be easily preserved and shared; To enable examples to be worked through in tandem with other resources displayed on the computer screen--e.g. harmonic analyses in Music classes, molecular exploration in Chemistry, solving mathematical equations in Economics, exploring maps in Classics; Annotation of YouTube videos; Dynamic step-by-step explorations of procedures that utilize the "rewind" feature. Doceri has also been used by faculty participants in the ITS Tablet Evaluation program. ITS provides for short- and long-term loans of iPads to Faculty, who then share their experiences on a blog. Entries about Doceri have been posted, which can be read here: http://tablet.hamiltoncollegeblogs.com/index.cfm/Doceri Finally, we invite you to submit your own ideas, stories, and questions about Doceri by using the comment box at the bottom of this webpage. Click here to return to the Table of Contents Who is using Doceri? NOTE: Hyperlinks in this section lead to pages that contain information about how an individual uses Doceri for their purposes. Faculty using Doceri: Anne C. Feltovich - Visiting Assistant Professor of Classics Christophre Georges - Professor of Economics Paul Hagstrom - Professor of Economics Susan A. Mason - Director, Education Studies Program and Oral Communication Center Sharon W. Rivera - Associate Professor of Government Barbara J. Tewksbury - Upson Chair for Public Discourse and Professor of Geosciences Paul (Gary) G. Wyckoff - Professor of Government and Director of the Public Policy Program Karen Brewer, Professor of Chemistry Staff using Doceri Ted Fondak, Educational Technologist Nikki Reynolds, Director of Educational Technology Services Click here to return to the Table of Contents How to start using Doceri Doceri must be installed on both an iPad and the computer you wish to control: On an iPad There are two versions of Doceri: At-No-Cost and Paid.  The At-No-Cost application can be downloaded immediately from the Apple App Store (click link in the preceding sentence) and functions in a manner virtually identical to the paid version of Doceri. The At-No-Cost version applies a relatively unobtrusive watermark to all interactions. The Paid version of Doceri costs $30, which simply removes this watermark. You may, of course, autonomously purchase and immediately use the paid version by upgrading in the app itself. You may also elect to use departmental funds to purchase Doceri; if this is desirable, please e-mail the Desktop Integration Services team in ITS (dis@hamilton.edu) to request the paid version of Doceri be installed on the iPad. (Note: iPads from the Tablet Evaluation program are eligible to have Doceri installed on them at any time) Once the license has been purchased, it resides on the iPad and will be applied to any computer on which you use Doceri. On a Computer The PC and Macintosh versions of Doceri Desktop, the computer software that connects to the iPad Doceri app, have been installed on all classroom computers--after downloading Doceri on the iPad, simply log in and look for Doceri Desktop in the Applications repository on either operating system. You may also download and install Doceri Desktop at no cost on your personal or Hamilton-issued computer: simply visit the Doceri Download Page and choose the appropriate download for your operating system. The Tablet Evaluation Program As mentioned above, ITS has a short- and long-term Tablet Evaluation program for faculty interested in exploring the use of iPads in connection with their courses. The intent of the program is to help faculty explore ways of improving the learning / research environment for their students without the burden of purchasing costly, unproven hardware for purposes of experimentation. Concordantly, Doceri is available on the Tablet Evaluation Program iPads. To find out more about loaning an iPad and testing Doceri, please contact the Educational Technology Services team at 859-4877, or email us at course-support@hamilton.edu. Click here to return to the Table of Contents Additional Resources Hamilton-specific Resources A video recording of a presentation by and conversation with Professor of Government Gary Wyckoff, an avid Doceri user, about how he and his students use Doceri in the classroom. Topics include: board work, annotation, classroom dynamics, sharing, methodologies, and more. Among the participants were several members of the faculty. The ITS Tablet Evaluation Blog, which contains posts by Hamilton faculty about their use of Doceri and Mobile Technology for teaching and learning. Textual Information The Doceri Website The Doceri blog contains posts by teachers about their use of Doceri in classrooms and for specific projects. Videos A nine-minute introductory video by Paul Wagner, IT Director of the W.A. Franke School of Business. A number of short introductory, "how-to," and sample lesson videos from Doceri--a great place to begin exploring how Doceri might be used in classroom scenarios. Miscellaneous Some faculty and staff use the Padlette(TM) to more comfortably carry the iPad. Click here to return to the Table of Contents
  • Google Sync versus IMAP Mobile Device Return to configuring my mobile device Return to HillConnect Homepage Sync Supports push technology which delivers data to your device as new data is available. There is a single setup for e-mail, calendar, and contacts. The setup is easy. Most devices support only one sync account. Depending on your device, any push connection may use more power than fetching data at scheduled intervals. In some cases the difference in power usage may have a noticeable impact on your phone's battery life. To save battery life, turn off push and set device to fetch data every 30 to 60 minutes. Beta software. IMAP Supports pull technology which fetches data at a scheduled interval set by the user. One setup for e-mail and a separate setup for calendar and contacts. The setup is easy. Devices support multiple accounts. Pull technology allows you to set the interval to fetch new data and therefore improving your phone's battery life.
  • HillConnect Resources Mobile Device Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • Image Capture iOS Media Transfer Mobile Device Transferring an Image From an iOS Device Using Image Capture On a Macintosh computer, open the Applications folder and launch Image Capture. Connect the iOS device to the Macintosh via the USB-to-30 Pin cable. iTunes will launch by system default and will seek to synchronize your device with the local iTunes library. You will see two window prompts asking to synchronize the iOS device with the iTunes library, click Cancel on both window prompts.  In Image Capture, you will see your iOS device on the left side. Your images will be displayed in the main viewing area on the right.  You can individually select and transfer specific images or all image files. To transfer a single image, click on the specific image and click "Import". To transfer all images, click "Import All". Any images that are transferred will be placed within the Pictures folder, located within the local user directory. (e.g. jdoe/Pictures/)
  • iPad Loan Program Mobile Device iPad Loaner Program In May 2012, ITS announced new iPad loaner programs. Semester or academic year iPad loaner program For faculty who are interested in exploring the use of iPads in connection with their courses. Our intent is to enable you to explore ways of improving the learning / research environment for your students.  There are initially ten iPads in the loaner pool. Current faculty use and feedback There are currently 10 faculty members using the loaner units. Each month, faculty are asked to post their reflections about using the iPad to a blog.  Call for proposals for spring 2013 Proposals for five units available for use during the spring 2013 semester will be solicited in mid-November. Applications will be reviewed by representatives of the library, ITS, and the Dean of Faculty. The criteria/questions we used to evaluate the proposals are as follows: Does the use benefit from the mobility factor? Does it involve a curricular use? Can the use be accommodated by the classroom computer? Is there a direct student activity? Does the activity support student research? Does the use require multimodal use/data collection, e.g. visuals, data, GIS info., etc. Does the use change the classroom experience? Short term iPad loaner program (program launch is pending)  A small pool of five iPads will be made available to faculty or staff on a first-come, first served basis for short term use (up to two weeks) e.g., for use during conference travel, or just to try out. The goal of this short term loan is to expose employees to new tablet technology and different ways of thinking about the uses of technology. This program will also help in the exploration and identification of good apps. Related Documents Setting up a New iPad Setting up a Passcode for an iPad iPad wireless configuration  
  • iPhone/iPod touch/iPad Mobile Device Configurating for Secure Wireless version 2.x – 4.x Click the Home button. Click on Settings. Click on Wi-Fi. Turn on Wi-Fi if off. Click Other. In Name type in aps-hamilton. Click Security and select WPA2 Enterprise. Click Other Network. Enter the User’s name and Password to the secure network in Username and Password. Click Join. NOTE: If the computer doesn’t join to the secure wireless it is due to incorrect entry or it is retaining an old setting such as ap-hamilton. To remove ap-hamilton go to networks and “Forget this network” then try configuring again for secure wireless.  
  • Secure Wireless Configuration Mobile Device Configuring your computer for a secure wireless connection:   Windows XP - Employee Hamilton-owned computers   Windows XP - Students and Employee personal computers (Home and Pro, not authenticated to the Windows domain)   Windows Vista   Windows 7   Macintosh OS 10.5.x and 10.6.x   Macintosh OS 10.7 Configuring your mobile device for a secure wireless connection: No matter what cell phone carrier you plan on using please make sure the device has the following specifications. 3G data and voice capabilities. Bluetooth support - allows you to connect a bluetooth head set while driving. USB connectivity - allows you to charge your device and sync up data with your computer. Wi-Fi enabled - allows you to connect at faster speeds than your cell phone carrier's data network General Wirelesss Configuration Settings for Your Mobile Device Use these settings to configure your mobile device to use Hamilton's secure wireless network. SSID: aps-hamilton Security: WPA2-Enterprise Authentication: PEAP Login: Use your Hamilton network Username and Password. Device specific setup instructions: Android Blackberry - Please be aware that some Blackberry devices are not wi-fi capable iTouch/iPhone Windows Mobile To configure your mobile device for e-mail and calendar access please click here.
  • Setting Up a New iPad Mobile Device Setting Up a New iPad Setting up a new iPad is an easy process. The following document is to assist you through the process and clear up any confusions while setting up your new iPad. You can connect your iPad to the computer, but note that this is not necessary for the set up. The new version of iOS, which is the operating system your hardware runs on, allows for the iPad to be set up without having to be connected to a computer. Although, in order to sync music, video, or apps from iTunes, the iPad will have to be connected to the computer. Here are the steps to follow for setting up your new iPad. 1. Turn on the iPad by pressing the power button located at the top right of the iPad. Hold the button until the apple logo appears on the screen. 2. Once the iPad welcome screen appears, slide the button at the bottom to unlock the screen. 3. Select a language for your iPad. Once this has been done, press the blue arrow button at the top right corner. 4. Select your country. Once this has been done, press the blue Next button. 5. Now it is up to you to decide whether or not to enable Location Services. This feature allows for your applications and websites to use information from cellular, and GPS networks to determine your approximate location. You can always disable or enable this feature at any time. Select an option, and then click the blue Next button to continue. 6. Now you can connect your iPad to a wireless network. In order to connect to Hamilton's wireless network, you must first select Other.... 7. In the Name box, type in aps-hamilton. And then click on the None at the end of the Security box below the Name box. 8. Select WPA2 Enterprise as the security. Then go back by pressing Other Network. 9. Input your Hamilton username and password in order to access Hamilton's wireless network. 10. Your iPad will warn you about accessing a network, but Hamilton's wireless network is secure and safe to use. Select Accept to accept the warning and verify the client authenticity. Then select the blue Next button at the top right corner. 11. You can now choose how you want to continue setting your iPad. This guide will show you how to Set Up as New iPad. If you are restoring from iCloud or iTunes, click here. 9. This step involves an Apple ID. An Apple ID gives you access to the iCloud application, the App Store, the iTunes Store, and more. You can sign in by entering your Apple ID, or you can create a free Apple ID. If you need more help on creating an Apple ID, visit our Creating an Apple ID page. You can also skip this step. 10. Click Agree to accept the terms and conditions, as shown below. Your iPad will connect to Apple's servers. This might take a couple of minutes. 11. iCloud is an application that provides file storage, the ability to keep all of your iOS devices and computers connected, and other extra services. It is free to use (under certain circumstances). We do not recommend using iCloud. iCloud only gives users 5 GB of free space before they begin to charge yearly fees for extra space. So for the purposes of Hamilton's recommended setup, select Don't Use iCloud. You can reverse this and setup iCloud at any time if you so choose. 12. It is recommended that you backup your iPad. In case you ever have to reset it, you may use the backup to restore all of your apps, files, and settings. You can store your backup on the iCloud server, but it is recommended that you back up it up on your local computer via iTunes. If you need any help with backing up your data, please visit our Backup and Restore Files on an iOS Device page. Select an option and click the Next button. 13. The Dictation feature is a useful tool on the iPad. Enabling it will allow you to speak to your iPad and have your words transcribed. We recommend enabling this feature. 15. You can choose to help Apple find and fix small bugs and errors in iOS. We recommend choosing Automatically Send. Select an option and click the Next button. 16. It is recommended that you register your iPad with Apple for warranty purposes. Apple will know that you own this particular iPad and you can get it repaired if something happens. Select an option and click the Next button. 17. Finally, select Start Using iPad to finalize the setup. 18. Your iPad's home screen should appear and your set up is complete. Now that your setup is complete, be sure that your iPad has a form of backup so that you do not lose all of your data. To learn more on backing up your iPad, see the Backup and Restore Files on an iOS Device page. We also recommend that you create a passcode to keep your data secure. To learn more on setting up a passcode for your iPad, see the Setting up a Passcode for an iPad page.
  • Setting Up a Passcode for an iPad Mobile Device       1. From the Home Screen, select Settings. Then, select General. Now open Passcode Lock in the center box of options. 2. Select Turn Passcode On to display the settings for creating a passcode. Notice the several options beneath the first option are grayed-out. This indicates you can only adjust them after creating the passcode. 3. Create a four-digit passcode. Make sure that you won’t easily forget it, but also make sure that it is hard for others to figure out. 4. Re-enter the passcode. Be careful not to make any mistakes. This is just to make sure that you are sure of your own passcode. 5. Once the passcode has been entered, it is now in effect. Below are some options that you may now be able to customize: Turn Passcode Off: Removes the passcode. Must enter the passcode first in able to enable this option. Change Passcode: First, you must enter your current passcode, then you can change it to the desired new passcode. Require Passcode: You can adjust how long your iPad must remain unlocked before requiring to enter the passcode again. Picture Frame: Selecting On will activate the iPad’s virtual picture frame. Erase Data: Selecting On will erase all data stored on your iPad after ten unsuccessful passcode entries.
  • HillConnect Resources Mozilla Thunderbird Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • Image Capture iOS Media Transfer Multimedia Presentation Center (MPC) Transferring an Image From an iOS Device Using Image Capture On a Macintosh computer, open the Applications folder and launch Image Capture. Connect the iOS device to the Macintosh via the USB-to-30 Pin cable. iTunes will launch by system default and will seek to synchronize your device with the local iTunes library. You will see two window prompts asking to synchronize the iOS device with the iTunes library, click Cancel on both window prompts.  In Image Capture, you will see your iOS device on the left side. Your images will be displayed in the main viewing area on the right.  You can individually select and transfer specific images or all image files. To transfer a single image, click on the specific image and click "Import". To transfer all images, click "Import All". Any images that are transferred will be placed within the Pictures folder, located within the local user directory. (e.g. jdoe/Pictures/)
  • Secure Wireless Configuration Network Configuring your computer for a secure wireless connection:   Windows XP - Employee Hamilton-owned computers   Windows XP - Students and Employee personal computers (Home and Pro, not authenticated to the Windows domain)   Windows Vista   Windows 7   Macintosh OS 10.5.x and 10.6.x   Macintosh OS 10.7 Configuring your mobile device for a secure wireless connection: No matter what cell phone carrier you plan on using please make sure the device has the following specifications. 3G data and voice capabilities. Bluetooth support - allows you to connect a bluetooth head set while driving. USB connectivity - allows you to charge your device and sync up data with your computer. Wi-Fi enabled - allows you to connect at faster speeds than your cell phone carrier's data network General Wirelesss Configuration Settings for Your Mobile Device Use these settings to configure your mobile device to use Hamilton's secure wireless network. SSID: aps-hamilton Security: WPA2-Enterprise Authentication: PEAP Login: Use your Hamilton network Username and Password. Device specific setup instructions: Android Blackberry - Please be aware that some Blackberry devices are not wi-fi capable iTouch/iPhone Windows Mobile To configure your mobile device for e-mail and calendar access please click here.
  • HillConnect Resources Password Hamilton's e-mail system is HillConnect, powered by Google. The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College.  If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature  built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen).  If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181. Topics Covered Requesting an e-mail account Activating your HillConnect account Accessing your e-mail via the Web Using your HillConnect account About the HillConnect environment Changing your existing password Forgotten password Accessing your e-mail via an e-mail client application Configuring your mobile device Mass mailing lists (ListServ) Graduate E-mail Account FAQ Requesting an e-mail account New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted.  Consequently, there should never be a need for a student to request an e-mail account for their own personal use. New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources.  New faculty accounts are created when we receive official notification from the Dean of Faculty office. Temporary Employee Accounts:  To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304.  Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need. Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu. Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site.  If the organization elects not to register, they must have an employee/faculty sponsor. Back to top Activating Your HillConnect Account Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount Back to top Accessing your e-mail via the web Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu. You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu. Back to top Using Your HillConnect Account About the HillConnect Environment Mac/Windows Understanding conversations Google Apps Overview Video How to set up forwarding in HillConnect From Google How to Configure Filters From Lynda.com To view these videos, please email learnit@hamilton.edu for an account Gmail Essentials Video Calendar Essentials Video Changing your existing password There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password.  The Synchronize Password link will use your existing network password and will make your e-mail password match it. Change Password Form: Changes your e-mail password and your ESS/SSS at the same time. Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.  Forgotten Password Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance.  Instructions for other members of the Hamilton Community. Back to top Accessing your e-mail via an e-mail software application You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk. Thunderbird Installing & Configuring for HillConnect E-mail Outlook How to Configure Microsoft Outlook 2010 Apple Mail How to Configure Apple Mail Windows Mail How to Configure Windows Mail Others If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company. Settings for any client Configuring Your Mobile Devices Configuring my mobile device for mail, calendar, and contacts Back to top Mass mailing lists (ListServ) The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page: ListServ Mailing List Info Back to top
  • Doceri Case Study: Gary Wyckoff Podium Time Indices and Topics 0:00 - Introduction 1:23 - Professor Wyckoff introduces his use of Doceri 2:00 - Describes work with students that led to use of iPad and Doceri 2:50 - Description of goals (iPad-facilitated annotation and sharing of annotations with students) 3:37 - Presentation of Wyckoff's Doceri classroom setup NOTE: Doceri Desktop is actually available on all classroom computers 6:15 - Questions about licensing and use of multiple 7:30 - Use of Padlette(TM) to carry the iPad 8:35 - Demonstration of Annotation features 10:03 - Question about manipulation of computer screen during annotation 11:30 - Student use of Doceri in the classroom and unexpected benefits thereof 13:10 - Saving and sharing annotations (What follows is a bit of a "working period" during which attendees figure out and talk about saving and sharing annotated slides and how such a feature can be used in different scenarios) 16:43 - Returning to previous annotations (Leads to another "working session" during which the ability to return to a previous annotation is discovered--igore the procedure in the video and simply click on the folder in annotation mode in the upper-left-hand corner and select the annotation to which you want to return) 20:17 - Demo of using annotation on graphs. 21:00 - Question about printing out annotations on the spot. (Not really feasible from the iPad--can be accomplished from the classroom computer.) 22:25 - Using Doceri to annotate tables 25:00 - Explanation of the difference between "Annotation Mode" and "Control Mode" 26:50 - "Range" of Doceri, i.e. "can you walk away from the classroom and remain connected to the computer?" 27:35 - Conversation about saving, recalling, and sharing annotations 29:20 - Benefits of being untethered from the podium: eye contact, increase movement, change in connection and classroom dynamics 31:45 - Using the whiteboard to work out problems: possibilities and complications (One can ameliorate many shortcomings by using the Doceri whiteboard) 33:16  - Brief recording glitch 33:20 - Question about using complicated programs with Doceri 34:50 - Cautionary tale about making things too complicated in the classroom and detracting from the content 36:40 - Can the iPad display be streamed wirelessly? (No.) 39:58 - Question about Powerpoint Presentation Mode--can Doceri be used to simulate Presentation Mode? (No. Presentation Mode is only available at the moment in classrooms with an Apple iMac computer.) (Also, in classrooms with iMacs and the ability to use Presentation Mode, Doceri will show the Presentation mode unless Powerpoint is configured in such a way that it shows the full-screen slides on both the computer and projector displays.) More conversation about general classroom issues and ITS/Faculty communication 48:48 - Conversation about how iPads might be used in attendee classes 49:10 - Classics/Language 51:45 - Demonstration of returning to previous annotations, sharing to Blackboard (Annotations are automatically saved) 56:10 - Timeline/Review feature demoed. 58:10 - How to obtain/install Doceri; how the Doceri "At-No-Cost" version works 1:02:50 - One can use their own computer to practice using Doceri before going "live" (The remainder of the video consists of random experimentation)
  • Doceri Resource Page Podium Table of Contents What is Doceri? How is Doceri being used? Who is using Doceri? How do I start using Doceri? Additional Resources What is Doceri? Doceri is an iPad/PC/Mac application that permits the annotation and complete control of a computer screen without having to remain tethered via a keyboard and mouse. Doceri permits users to move about freely in spaces, still use available computer resources, and enjoy more rich interactions with audiences. In addition to giving users a full mouse and keyboard for remote computer control, Doceri permits users to annotate anything that can be displayed on a computer screen: movies, Powerpoint presentations, web pages, PDFs, and documents is a small set of examples. Doceri can also generate, project, and permit users to draw on a whiteboard, maps, axes, graphs, musical staff, and more. All annotations can be "rewound" from the last input to the very first input. Additionally, annotations are automatically saved and can be exported for sharing via e-mail, Blackboard, or the larger web. Click here to return to the Table of Contents How is Doceri being used? The features and facilities described above can be harnessed for a variety of purposes in many different settings. If there is at least a remote possibility that Doceri might be useful for your efforts, Educational Technology Services recommends that you write course-support@hamilton.edu or call x4877 to set up a conversation with an Educational Technologist to tailor solutions for your and your students' needs. Here are a few examples of how Doceri has been used at Hamilton: To control and annotate Powerpoint slides to add additional layers of information and explanation based on feedback from students; To enable faculty to freely walk around the classroom, which seems, anecdotally, to alter classroom dynamics; To enable students to "share" the Doceri iPad and input information that is instantaneously visible to the rest of the classroom and can be easily preserved and shared; To enable examples to be worked through in tandem with other resources displayed on the computer screen--e.g. harmonic analyses in Music classes, molecular exploration in Chemistry, solving mathematical equations in Economics, exploring maps in Classics; Annotation of YouTube videos; Dynamic step-by-step explorations of procedures that utilize the "rewind" feature. Doceri has also been used by faculty participants in the ITS Tablet Evaluation program. ITS provides for short- and long-term loans of iPads to Faculty, who then share their experiences on a blog. Entries about Doceri have been posted, which can be read here: http://tablet.hamiltoncollegeblogs.com/index.cfm/Doceri Finally, we invite you to submit your own ideas, stories, and questions about Doceri by using the comment box at the bottom of this webpage. Click here to return to the Table of Contents Who is using Doceri? NOTE: Hyperlinks in this section lead to pages that contain information about how an individual uses Doceri for their purposes. Faculty using Doceri: Anne C. Feltovich - Visiting Assistant Professor of Classics Christophre Georges - Professor of Economics Paul Hagstrom - Professor of Economics Susan A. Mason - Director, Education Studies Program and Oral Communication Center Sharon W. Rivera - Associate Professor of Government Barbara J. Tewksbury - Upson Chair for Public Discourse and Professor of Geosciences Paul (Gary) G. Wyckoff - Professor of Government and Director of the Public Policy Program Karen Brewer, Professor of Chemistry Staff using Doceri Ted Fondak, Educational Technologist Nikki Reynolds, Director of Educational Technology Services Click here to return to the Table of Contents How to start using Doceri Doceri must be installed on both an iPad and the computer you wish to control: On an iPad There are two versions of Doceri: At-No-Cost and Paid.  The At-No-Cost application can be downloaded immediately from the Apple App Store (click link in the preceding sentence) and functions in a manner virtually identical to the paid version of Doceri. The At-No-Cost version applies a relatively unobtrusive watermark to all interactions. The Paid version of Doceri costs $30, which simply removes this watermark. You may, of course, autonomously purchase and immediately use the paid version by upgrading in the app itself. You may also elect to use departmental funds to purchase Doceri; if this is desirable, please e-mail the Desktop Integration Services team in ITS (dis@hamilton.edu) to request the paid version of Doceri be installed on the iPad. (Note: iPads from the Tablet Evaluation program are eligible to have Doceri installed on them at any time) Once the license has been purchased, it resides on the iPad and will be applied to any computer on which you use Doceri. On a Computer The PC and Macintosh versions of Doceri Desktop, the computer software that connects to the iPad Doceri app, have been installed on all classroom computers--after downloading Doceri on the iPad, simply log in and look for Doceri Desktop in the Applications repository on either operating system. You may also download and install Doceri Desktop at no cost on your personal or Hamilton-issued computer: simply visit the Doceri Download Page and choose the appropriate download for your operating system. The Tablet Evaluation Program As mentioned above, ITS has a short- and long-term Tablet Evaluation program for faculty interested in exploring the use of iPads in connection with their courses. The intent of the program is to help faculty explore ways of improving the learning / research environment for their students without the burden of purchasing costly, unproven hardware for purposes of experimentation. Concordantly, Doceri is available on the Tablet Evaluation Program iPads. To find out more about loaning an iPad and testing Doceri, please contact the Educational Technology Services team at 859-4877, or email us at course-support@hamilton.edu. Click here to return to the Table of Contents Additional Resources Hamilton-specific Resources A video recording of a presentation by and conversation with Professor of Government Gary Wyckoff, an avid Doceri user, about how he and his students use Doceri in the classroom. Topics include: board work, annotation, classroom dynamics, sharing, methodologies, and more. Among the participants were several members of the faculty. The ITS Tablet Evaluation Blog, which contains posts by Hamilton faculty about their use of Doceri and Mobile Technology for teaching and learning. Textual Information The Doceri Website The Doceri blog contains posts by teachers about their use of Doceri in classrooms and for specific projects. Videos A nine-minute introductory video by Paul Wagner, IT Director of the W.A. Franke School of Business. A number of short introductory, "how-to," and sample lesson videos from Doceri--a great place to begin exploring how Doceri might be used in classroom scenarios. Miscellaneous Some faculty and staff use the Padlette(TM) to more comfortably carry the iPad. Click here to return to the Table of Contents
  • Doceri Case Study: Gary Wyckoff Presentation Support Time Indices and Topics 0:00 - Introduction 1:23 - Professor Wyckoff introduces his use of Doceri 2:00 - Describes work with students that led to use of iPad and Doceri 2:50 - Description of goals (iPad-facilitated annotation and sharing of annotations with students) 3:37 - Presentation of Wyckoff's Doceri classroom setup NOTE: Doceri Desktop is actually available on all classroom computers 6:15 - Questions about licensing and use of multiple 7:30 - Use of Padlette(TM) to carry the iPad 8:35 - Demonstration of Annotation features 10:03 - Question about manipulation of computer screen during annotation 11:30 - Student use of Doceri in the classroom and unexpected benefits thereof 13:10 - Saving and sharing annotations (What follows is a bit of a "working period" during which attendees figure out and talk about saving and sharing annotated slides and how such a feature can be used in different scenarios) 16:43 - Returning to previous annotations (Leads to another "working session" during which the ability to return to a previous annotation is discovered--igore the procedure in the video and simply click on the folder in annotation mode in the upper-left-hand corner and select the annotation to which you want to return) 20:17 - Demo of using annotation on graphs. 21:00 - Question about printing out annotations on the spot. (Not really feasible from the iPad--can be accomplished from the classroom computer.) 22:25 - Using Doceri to annotate tables 25:00 - Explanation of the difference between "Annotation Mode" and "Control Mode" 26:50 - "Range" of Doceri, i.e. "can you walk away from the classroom and remain connected to the computer?" 27:35 - Conversation about saving, recalling, and sharing annotations 29:20 - Benefits of being untethered from the podium: eye contact, increase movement, change in connection and classroom dynamics 31:45 - Using the whiteboard to work out problems: possibilities and complications (One can ameliorate many shortcomings by using the Doceri whiteboard) 33:16  - Brief recording glitch 33:20 - Question about using complicated programs with Doceri 34:50 - Cautionary tale about making things too complicated in the classroom and detracting from the content 36:40 - Can the iPad display be streamed wirelessly? (No.) 39:58 - Question about Powerpoint Presentation Mode--can Doceri be used to simulate Presentation Mode? (No. Presentation Mode is only available at the moment in classrooms with an Apple iMac computer.) (Also, in classrooms with iMacs and the ability to use Presentation Mode, Doceri will show the Presentation mode unless Powerpoint is configured in such a way that it shows the full-screen slides on both the computer and projector displays.) More conversation about general classroom issues and ITS/Faculty communication 48:48 - Conversation about how iPads might be used in attendee classes 49:10 - Classics/Language 51:45 - Demonstration of returning to previous annotations, sharing to Blackboard (Annotations are automatically saved) 56:10 - Timeline/Review feature demoed. 58:10 - How to obtain/install Doceri; how the Doceri "At-No-Cost" version works 1:02:50 - One can use their own computer to practice using Doceri before going "live" (The remainder of the video consists of random experimentation)
  • Doceri Resource Page Presentation Support Table of Contents What is Doceri? How is Doceri being used? Who is using Doceri? How do I start using Doceri? Additional Resources What is Doceri? Doceri is an iPad/PC/Mac application that permits the annotation and complete control of a computer screen without having to remain tethered via a keyboard and mouse. Doceri permits users to move about freely in spaces, still use available computer resources, and enjoy more rich interactions with audiences. In addition to giving users a full mouse and keyboard for remote computer control, Doceri permits users to annotate anything that can be displayed on a computer screen: movies, Powerpoint presentations, web pages, PDFs, and documents is a small set of examples. Doceri can also generate, project, and permit users to draw on a whiteboard, maps, axes, graphs, musical staff, and more. All annotations can be "rewound" from the last input to the very first input. Additionally, annotations are automatically saved and can be exported for sharing via e-mail, Blackboard, or the larger web. Click here to return to the Table of Contents How is Doceri being used? The features and facilities described above can be harnessed for a variety of purposes in many different settings. If there is at least a remote possibility that Doceri might be useful for your efforts, Educational Technology Services recommends that you write course-support@hamilton.edu or call x4877 to set up a conversation with an Educational Technologist to tailor solutions for your and your students' needs. Here are a few examples of how Doceri has been used at Hamilton: To control and annotate Powerpoint slides to add additional layers of information and explanation based on feedback from students; To enable faculty to freely walk around the classroom, which seems, anecdotally, to alter classroom dynamics; To enable students to "share" the Doceri iPad and input information that is instantaneously visible to the rest of the classroom and can be easily preserved and shared; To enable examples to be worked through in tandem with other resources displayed on the computer screen--e.g. harmonic analyses in Music classes, molecular exploration in Chemistry, solving mathematical equations in Economics, exploring maps in Classics; Annotation of YouTube videos; Dynamic step-by-step explorations of procedures that utilize the "rewind" feature. Doceri has also been used by faculty participants in the ITS Tablet Evaluation program. ITS provides for short- and long-term loans of iPads to Faculty, who then share their experiences on a blog. Entries about Doceri have been posted, which can be read here: http://tablet.hamiltoncollegeblogs.com/index.cfm/Doceri Finally, we invite you to submit your own ideas, stories, and questions about Doceri by using the comment box at the bottom of this webpage. Click here to return to the Table of Contents Who is using Doceri? NOTE: Hyperlinks in this section lead to pages that contain information about how an individual uses Doceri for their purposes. Faculty using Doceri: Anne C. Feltovich - Visiting Assistant Professor of Classics Christophre Georges - Professor of Economics Paul Hagstrom - Professor of Economics Susan A. Mason - Director, Education Studies Program and Oral Communication Center Sharon W. Rivera - Associate Professor of Government Barbara J. Tewksbury - Upson Chair for Public Discourse and Professor of Geosciences Paul (Gary) G. Wyckoff - Professor of Government and Director of the Public Policy Program Karen Brewer, Professor of Chemistry Staff using Doceri Ted Fondak, Educational Technologist Nikki Reynolds, Director of Educational Technology Services Click here to return to the Table of Contents How to start using Doceri Doceri must be installed on both an iPad and the computer you wish to control: On an iPad There are two versions of Doceri: At-No-Cost and Paid.  The At-No-Cost application can be downloaded immediately from the Apple App Store (click link in the preceding sentence) and functions in a manner virtually identical to the paid version of Doceri. The At-No-Cost version applies a relatively unobtrusive watermark to all interactions. The Paid version of Doceri costs $30, which simply removes this watermark. You may, of course, autonomously purchase and immediately use the paid version by upgrading in the app itself. You may also elect to use departmental funds to purchase Doceri; if this is desirable, please e-mail the Desktop Integration Services team in ITS (dis@hamilton.edu) to request the paid version of Doceri be installed on the iPad. (Note: iPads from the Tablet Evaluation program are eligible to have Doceri installed on them at any time) Once the license has been purchased, it resides on the iPad and will be applied to any computer on which you use Doceri. On a Computer The PC and Macintosh versions of Doceri Desktop, the computer software that connects to the iPad Doceri app, have been installed on all classroom computers--after downloading Doceri on the iPad, simply log in and look for Doceri Desktop in the Applications repository on either operating system. You may also download and install Doceri Desktop at no cost on your personal or Hamilton-issued computer: simply visit the Doceri Download Page and choose the appropriate download for your operating system. The Tablet Evaluation Program As mentioned above, ITS has a short- and long-term Tablet Evaluation program for faculty interested in exploring the use of iPads in connection with their courses. The intent of the program is to help faculty explore ways of improving the learning / research environment for their students without the burden of purchasing costly, unproven hardware for purposes of experimentation. Concordantly, Doceri is available on the Tablet Evaluation Program iPads. To find out more about loaning an iPad and testing Doceri, please contact the Educational Technology Services team at 859-4877, or email us at course-support@hamilton.edu. Click here to return to the Table of Contents Additional Resources Hamilton-specific Resources A video recording of a presentation by and conversation with Professor of Government Gary Wyckoff, an avid Doceri user, about how he and his students use Doceri in the classroom. Topics include: board work, annotation, classroom dynamics, sharing, methodologies, and more. Among the participants were several members of the faculty. The ITS Tablet Evaluation Blog, which contains posts by Hamilton faculty about their use of Doceri and Mobile Technology for teaching and learning. Textual Information The Doceri Website The Doceri blog contains posts by teachers about their use of Doceri in classrooms and for specific projects. Videos A nine-minute introductory video by Paul Wagner, IT Director of the W.A. Franke School of Business. A number of short introductory, "how-to," and sample lesson videos from Doceri--a great place to begin exploring how Doceri might be used in classroom scenarios. Miscellaneous Some faculty and staff use the Padlette(TM) to more comfortably carry the iPad. Click here to return to the Table of Contents
  • Create a High-Quality Videoconference Skype Environment Optimization Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties. General Considerations Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation. Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them. Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television." Lighting Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should: Ensure your environment is well-lit--turn on as many lights as possible; Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation; A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation; If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience; Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.  If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000. Sound Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of: Echo/Feedback A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology. Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback. Configuration The peripherals required to perform a videoconference interoperate well, but are susceptible to problems.  If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation. Accessibility Issues Hearing Aids/Lipreaders All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation
. Location Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider: The ambient noise in their respective environments--loud environs equals bad conversations; The people whom they might affect with the conversation--not everyone needs to be privy to the conversation; The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
  • Doceri Case Study: Gary Wyckoff TE Classroom Time Indices and Topics 0:00 - Introduction 1:23 - Professor Wyckoff introduces his use of Doceri 2:00 - Describes work with students that led to use of iPad and Doceri 2:50 - Description of goals (iPad-facilitated annotation and sharing of annotations with students) 3:37 - Presentation of Wyckoff's Doceri classroom setup NOTE: Doceri Desktop is actually available on all classroom computers 6:15 - Questions about licensing and use of multiple 7:30 - Use of Padlette(TM) to carry the iPad 8:35 - Demonstration of Annotation features 10:03 - Question about manipulation of computer screen during annotation 11:30 - Student use of Doceri in the classroom and unexpected benefits thereof 13:10 - Saving and sharing annotations (What follows is a bit of a "working period" during which attendees figure out and talk about saving and sharing annotated slides and how such a feature can be used in different scenarios) 16:43 - Returning to previous annotations (Leads to another "working session" during which the ability to return to a previous annotation is discovered--igore the procedure in the video and simply click on the folder in annotation mode in the upper-left-hand corner and select the annotation to which you want to return) 20:17 - Demo of using annotation on graphs. 21:00 - Question about printing out annotations on the spot. (Not really feasible from the iPad--can be accomplished from the classroom computer.) 22:25 - Using Doceri to annotate tables 25:00 - Explanation of the difference between "Annotation Mode" and "Control Mode" 26:50 - "Range" of Doceri, i.e. "can you walk away from the classroom and remain connected to the computer?" 27:35 - Conversation about saving, recalling, and sharing annotations 29:20 - Benefits of being untethered from the podium: eye contact, increase movement, change in connection and classroom dynamics 31:45 - Using the whiteboard to work out problems: possibilities and complications (One can ameliorate many shortcomings by using the Doceri whiteboard) 33:16  - Brief recording glitch 33:20 - Question about using complicated programs with Doceri 34:50 - Cautionary tale about making things too complicated in the classroom and detracting from the content 36:40 - Can the iPad display be streamed wirelessly? (No.) 39:58 - Question about Powerpoint Presentation Mode--can Doceri be used to simulate Presentation Mode? (No. Presentation Mode is only available at the moment in classrooms with an Apple iMac computer.) (Also, in classrooms with iMacs and the ability to use Presentation Mode, Doceri will show the Presentation mode unless Powerpoint is configured in such a way that it shows the full-screen slides on both the computer and projector displays.) More conversation about general classroom issues and ITS/Faculty communication 48:48 - Conversation about how iPads might be used in attendee classes 49:10 - Classics/Language 51:45 - Demonstration of returning to previous annotations, sharing to Blackboard (Annotations are automatically saved) 56:10 - Timeline/Review feature demoed. 58:10 - How to obtain/install Doceri; how the Doceri "At-No-Cost" version works 1:02:50 - One can use their own computer to practice using Doceri before going "live" (The remainder of the video consists of random experimentation)
  • Doceri Resource Page TE Classroom Table of Contents What is Doceri? How is Doceri being used? Who is using Doceri? How do I start using Doceri? Additional Resources What is Doceri? Doceri is an iPad/PC/Mac application that permits the annotation and complete control of a computer screen without having to remain tethered via a keyboard and mouse. Doceri permits users to move about freely in spaces, still use available computer resources, and enjoy more rich interactions with audiences. In addition to giving users a full mouse and keyboard for remote computer control, Doceri permits users to annotate anything that can be displayed on a computer screen: movies, Powerpoint presentations, web pages, PDFs, and documents is a small set of examples. Doceri can also generate, project, and permit users to draw on a whiteboard, maps, axes, graphs, musical staff, and more. All annotations can be "rewound" from the last input to the very first input. Additionally, annotations are automatically saved and can be exported for sharing via e-mail, Blackboard, or the larger web. Click here to return to the Table of Contents How is Doceri being used? The features and facilities described above can be harnessed for a variety of purposes in many different settings. If there is at least a remote possibility that Doceri might be useful for your efforts, Educational Technology Services recommends that you write course-support@hamilton.edu or call x4877 to set up a conversation with an Educational Technologist to tailor solutions for your and your students' needs. Here are a few examples of how Doceri has been used at Hamilton: To control and annotate Powerpoint slides to add additional layers of information and explanation based on feedback from students; To enable faculty to freely walk around the classroom, which seems, anecdotally, to alter classroom dynamics; To enable students to "share" the Doceri iPad and input information that is instantaneously visible to the rest of the classroom and can be easily preserved and shared; To enable examples to be worked through in tandem with other resources displayed on the computer screen--e.g. harmonic analyses in Music classes, molecular exploration in Chemistry, solving mathematical equations in Economics, exploring maps in Classics; Annotation of YouTube videos; Dynamic step-by-step explorations of procedures that utilize the "rewind" feature. Doceri has also been used by faculty participants in the ITS Tablet Evaluation program. ITS provides for short- and long-term loans of iPads to Faculty, who then share their experiences on a blog. Entries about Doceri have been posted, which can be read here: http://tablet.hamiltoncollegeblogs.com/index.cfm/Doceri Finally, we invite you to submit your own ideas, stories, and questions about Doceri by using the comment box at the bottom of this webpage. Click here to return to the Table of Contents Who is using Doceri? NOTE: Hyperlinks in this section lead to pages that contain information about how an individual uses Doceri for their purposes. Faculty using Doceri: Anne C. Feltovich - Visiting Assistant Professor of Classics Christophre Georges - Professor of Economics Paul Hagstrom - Professor of Economics Susan A. Mason - Director, Education Studies Program and Oral Communication Center Sharon W. Rivera - Associate Professor of Government Barbara J. Tewksbury - Upson Chair for Public Discourse and Professor of Geosciences Paul (Gary) G. Wyckoff - Professor of Government and Director of the Public Policy Program Karen Brewer, Professor of Chemistry Staff using Doceri Ted Fondak, Educational Technologist Nikki Reynolds, Director of Educational Technology Services Click here to return to the Table of Contents How to start using Doceri Doceri must be installed on both an iPad and the computer you wish to control: On an iPad There are two versions of Doceri: At-No-Cost and Paid.  The At-No-Cost application can be downloaded immediately from the Apple App Store (click link in the preceding sentence) and functions in a manner virtually identical to the paid version of Doceri. The At-No-Cost version applies a relatively unobtrusive watermark to all interactions. The Paid version of Doceri costs $30, which simply removes this watermark. You may, of course, autonomously purchase and immediately use the paid version by upgrading in the app itself. You may also elect to use departmental funds to purchase Doceri; if this is desirable, please e-mail the Desktop Integration Services team in ITS (dis@hamilton.edu) to request the paid version of Doceri be installed on the iPad. (Note: iPads from the Tablet Evaluation program are eligible to have Doceri installed on them at any time) Once the license has been purchased, it resides on the iPad and will be applied to any computer on which you use Doceri. On a Computer The PC and Macintosh versions of Doceri Desktop, the computer software that connects to the iPad Doceri app, have been installed on all classroom computers--after downloading Doceri on the iPad, simply log in and look for Doceri Desktop in the Applications repository on either operating system. You may also download and install Doceri Desktop at no cost on your personal or Hamilton-issued computer: simply visit the Doceri Download Page and choose the appropriate download for your operating system. The Tablet Evaluation Program As mentioned above, ITS has a short- and long-term Tablet Evaluation program for faculty interested in exploring the use of iPads in connection with their courses. The intent of the program is to help faculty explore ways of improving the learning / research environment for their students without the burden of purchasing costly, unproven hardware for purposes of experimentation. Concordantly, Doceri is available on the Tablet Evaluation Program iPads. To find out more about loaning an iPad and testing Doceri, please contact the Educational Technology Services team at 859-4877, or email us at course-support@hamilton.edu. Click here to return to the Table of Contents Additional Resources Hamilton-specific Resources A video recording of a presentation by and conversation with Professor of Government Gary Wyckoff, an avid Doceri user, about how he and his students use Doceri in the classroom. Topics include: board work, annotation, classroom dynamics, sharing, methodologies, and more. Among the participants were several members of the faculty. The ITS Tablet Evaluation Blog, which contains posts by Hamilton faculty about their use of Doceri and Mobile Technology for teaching and learning. Textual Information The Doceri Website The Doceri blog contains posts by teachers about their use of Doceri in classrooms and for specific projects. Videos A nine-minute introductory video by Paul Wagner, IT Director of the W.A. Franke School of Business. A number of short introductory, "how-to," and sample lesson videos from Doceri--a great place to begin exploring how Doceri might be used in classroom scenarios. Miscellaneous Some faculty and staff use the Padlette(TM) to more comfortably carry the iPad. Click here to return to the Table of Contents
  • Create a High-Quality Videoconference Videoconference Environment Optimization Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties. General Considerations Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation. Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them. Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television." Lighting Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should: Ensure your environment is well-lit--turn on as many lights as possible; Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation; A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation; If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience; Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.  If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000. Sound Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of: Echo/Feedback A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology. Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback. Configuration The peripherals required to perform a videoconference interoperate well, but are susceptible to problems.  If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation. Accessibility Issues Hearing Aids/Lipreaders All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation
. Location Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider: The ambient noise in their respective environments--loud environs equals bad conversations; The people whom they might affect with the conversation--not everyone needs to be privy to the conversation; The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
  • Android Wireless Setup Wireless Droid X, Droid Pro & Droid 2 In order to connect to Hamilton secure wireless network using a second generation Droid please do the following. Select Setting and then Wireless & networks Turn on Wi-Fi if it currently off. Select Wi-Fi settings. Click Add Wi-Fi network and then enter the following in the network window. In the box Network SSID: type in aps-hamilton In Security:  select 802.1x EAP In EAP Method: PEAP In the box labeled Identity:  please enter your hamilton network user name In the box labled Password:  please enter your hamilton network password Click Save Select on the newly created network aps-hamilton and select Connect.  Please note that it may takes a few trys from the Smart Device to connect to the Hamilton wireless network.  You will know that you are connected to the secure wireless when you see the wireless symbol in your status bar.  It will also show up under your listed networks as aps-hamilton and will state that it is connected. If you have problems connecting your Android to the secure wireless network, please stop by the Help Desk to recieve further assistance.
  • iPhone/iPod touch/iPad Wireless Configurating for Secure Wireless version 2.x – 4.x Click the Home button. Click on Settings. Click on Wi-Fi. Turn on Wi-Fi if off. Click Other. In Name type in aps-hamilton. Click Security and select WPA2 Enterprise. Click Other Network. Enter the User’s name and Password to the secure network in Username and Password. Click Join. NOTE: If the computer doesn’t join to the secure wireless it is due to incorrect entry or it is retaining an old setting such as ap-hamilton. To remove ap-hamilton go to networks and “Forget this network” then try configuring again for secure wireless.  
  • Secure Wireless Configuration Wireless Configuring your computer for a secure wireless connection:   Windows XP - Employee Hamilton-owned computers   Windows XP - Students and Employee personal computers (Home and Pro, not authenticated to the Windows domain)   Windows Vista   Windows 7   Macintosh OS 10.5.x and 10.6.x   Macintosh OS 10.7 Configuring your mobile device for a secure wireless connection: No matter what cell phone carrier you plan on using please make sure the device has the following specifications. 3G data and voice capabilities. Bluetooth support - allows you to connect a bluetooth head set while driving. USB connectivity - allows you to charge your device and sync up data with your computer. Wi-Fi enabled - allows you to connect at faster speeds than your cell phone carrier's data network General Wirelesss Configuration Settings for Your Mobile Device Use these settings to configure your mobile device to use Hamilton's secure wireless network. SSID: aps-hamilton Security: WPA2-Enterprise Authentication: PEAP Login: Use your Hamilton network Username and Password. Device specific setup instructions: Android Blackberry - Please be aware that some Blackberry devices are not wi-fi capable iTouch/iPhone Windows Mobile To configure your mobile device for e-mail and calendar access please click here.
Cupola