HillConnect Resources
Cell Phone
Hamilton's e-mail system is HillConnect, powered by Google.
The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181.
Topics Covered
Requesting an e-mail account
Activating your HillConnect account
Accessing your e-mail via the Web
Using your HillConnect account
About the HillConnect environment
Changing your existing password
Forgotten password
Accessing your e-mail via an e-mail client application
Configuring your mobile device
Mass mailing lists (ListServ)
Graduate E-mail Account FAQ
Requesting an e-mail account
New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use.
New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office.
Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need.
Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu.
Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor.
Back to top
Activating Your HillConnect Account
Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount
Back to top
Accessing your e-mail via the web
Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu.
You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu.
Back to top
Using Your HillConnect Account
About the HillConnect Environment
Mac/Windows
Understanding conversations
Google Apps Overview Video
How to set up forwarding in HillConnect
From Google
How to Configure Filters
From Lynda.com
To view these videos, please email learnit@hamilton.edu for an account
Gmail Essentials Video
Calendar Essentials Video
Changing your existing password
There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it.
Change Password Form: Changes your e-mail password and your ESS/SSS at the same time.
Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.
Forgotten Password
Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community.
Back to top
Accessing your e-mail via an e-mail software application
You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk.
Thunderbird
Installing & Configuring for HillConnect E-mail
Outlook
How to Configure Microsoft Outlook 2010
Apple Mail
How to Configure Apple Mail
Windows Mail
How to Configure Windows Mail
Others
If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company.
Settings for any client
Configuring Your Mobile Devices
Configuring my mobile device for mail, calendar, and contacts
Back to top
Mass mailing lists (ListServ)
The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page:
ListServ Mailing List Info
Back to top
Changing Your HillConnect Password to Match Your ESS/SSS Password
Email
Back to HillConnect home page
IMPORTANT NOTE: If you remember your My Hamilton password but you have forgotten your e-mail password, these instructions will help you synchronize your passwords so that both accounts will use the password you use for My Hamilton. If you want to change ONLY your ESS/SSS password, please contact the ITS Help Desk at 315-859-4181. If you remember your HillConnect (e-mail) password and your intention is to make your ESS/SSS password match your e-mail password, please visit the password change form and follow the directions there.
To make your E-mail password the same as your current ESS/SSS password:
Log in to MY.HAMILTON.EDU
Start by going to http://my.hamilton.edu. Use your e-mail ID as your Username (do NOT include @hamilton.edu). Then enter your e-mail password and click on Submit.
After logging in, click on the Setup tab.
Click on Passwords and Security.
Enter your e-mail ID and password. This provides extra security in case you’ve accidentally left yourself logged in on a public computer. Click on Submit.
Click on the Synchronize Passwords form link found under the heading Synchronize Passwords.
This will automatically begin the synchronization process and change your HillConnect password to match your MyHamilton password. Once done, please try logging onto HillConnect with your MyHamilton password.
HillConnect Resources
Email
Hamilton's e-mail system is HillConnect, powered by Google.
The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181.
Topics Covered
Requesting an e-mail account
Activating your HillConnect account
Accessing your e-mail via the Web
Using your HillConnect account
About the HillConnect environment
Changing your existing password
Forgotten password
Accessing your e-mail via an e-mail client application
Configuring your mobile device
Mass mailing lists (ListServ)
Graduate E-mail Account FAQ
Requesting an e-mail account
New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use.
New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office.
Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need.
Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu.
Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor.
Back to top
Activating Your HillConnect Account
Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount
Back to top
Accessing your e-mail via the web
Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu.
You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu.
Back to top
Using Your HillConnect Account
About the HillConnect Environment
Mac/Windows
Understanding conversations
Google Apps Overview Video
How to set up forwarding in HillConnect
From Google
How to Configure Filters
From Lynda.com
To view these videos, please email learnit@hamilton.edu for an account
Gmail Essentials Video
Calendar Essentials Video
Changing your existing password
There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it.
Change Password Form: Changes your e-mail password and your ESS/SSS at the same time.
Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.
Forgotten Password
Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community.
Back to top
Accessing your e-mail via an e-mail software application
You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk.
Thunderbird
Installing & Configuring for HillConnect E-mail
Outlook
How to Configure Microsoft Outlook 2010
Apple Mail
How to Configure Apple Mail
Windows Mail
How to Configure Windows Mail
Others
If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company.
Settings for any client
Configuring Your Mobile Devices
Configuring my mobile device for mail, calendar, and contacts
Back to top
Mass mailing lists (ListServ)
The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page:
ListServ Mailing List Info
Back to top
How to Change Your ListServ Password
Email
How to Create or Change a Listserv Password
To make changes to your own list subscription settings or to make changes to a list you own, you must first have a Listserv password. The instructions that follow, explain how to do this via e-mail and via the web.
Using E-mail
Creating a Listserv password via e-mail (when you have never had one before)
Address a new e-mail message to listserv@listserv.hamilton.edu
Leave the subject line blank.
In the first line of the message type: PW ADD newpassword (Replace newpassword at left with your desired password. There is no limit to the number of characters you use.)
If you use an automatic "signature" in your e-mail software, it must be disabled before you send your password request. If you do not know what the signature feature is, you are likely not using it.
Send your message.
Changing an existing Listserv password via e-mail (whether known or forgotten)
Address a new e-mail message to listserv@listserv.hamilton.edu
Leave the subject line blank.
In the body of the message type the command that applies to your situation.
If you know your current password and you want to change it, you should type the following into the first line of the message:
pw change newpassword pw=oldpassword (replace newpassword with your desired new password and replace oldpassword with the password you are replacing.)
If you have forgotten your current password, you should type the following into the first line of the message:
pw change newpassword (replace newpassword with your desired new password.)
You will receive a confirmation message from Listserv as illustrated below. Click on the blue web link to confirm your password change.
If you use an automatic "signature" in your e-mail software, it must be disabled before you send your subscription request. If you do not know what the signature feature is, you are likely not using it.
Send your message.
Using the Web
Creating a Listserv password via the web (when you have never had one before or you have forgotten your password)
Go to http://listserv.hamilton.edu and click Get a new LISTSERV password.
In the window that opens (shown below) enter your full e-mail address (including @hamilton.edu) and the password you want to use. Then click Register Password.
Once your password registration has been accepted, you will receive a confirmation e-mail (similar to the one shown above in the previous section in step 3. b. ii. You must click on the link it includes before your password will take effect.
Changing an existing Listserv password via the web (whether known or forgotten)
Go to http://listserv.hamilton.edu and click Get a new LISTSERV password.
There are two options for changing your password, depending on whether you remember your current password.
If you remember your current password, click on the Change Password button as shown and fill in the required fields in the window that opens. Once you have submitted your change, you can log in with the new password.
If you no longer remember your password, refer to the instructions in the previous section (above) for creating a new password.
Return to Listserv Page
Return to Main ITS Page
Your Hamilton College Electronic Resources Account
Email
Your Hamilton College Electronic Resources Account
What Your Account Will Access
Depending on your role at Hamilton, the account details (username and password) you were provided may be used for e-mail, our wired and wireless network, network printing, and a variety of web resources like My Hamilton, Blackboard and Citrix. At present, your password is synchronized so that it will work with the various systems to which you may have been given access. At a minimum, faculty, employees, and students are given access to e-mail, the network (wired and wireless) and to printing.
Guidelines for Account Use
Good account security depends on keeping your account ID and password private. If your password is easily guessed or discovered it puts the College network and all of your electronic resources at risk. It also means someone can engage in illegal activities on the Internet in your name.
You are encouraged to familiarize yourself with Hamilton’s guidelines and policies regarding the appropriate use of our network resources. They can be read online by selecting Policies on the left side of this page. In the Policies section, click on Policies, Procedures, Plans and Standards. In particular, you are encouraged to read the guidelines for sending mass e-mail.
Activating your E-mail Account
Prior to using your e-mail account, it must be activated. To do so, go to http://my.hamilton.edu and log in using the ID (username) and password shown on the sheet you received. Once you have logged in to My Hamilton, click on the link that appears across the top of the My Hamilton page (as illustrated below). From there, follow the on screen instructions that will guide you through the activation process.
Changing your password
Instructions for changing your password(s) can be found in the following document:
http://www.hamilton.edu/college/its/documentation/e-mail/general/external/hto-changepasswords-all.pdf
The extent to which your account has been granted access to Hamilton network resources will determine the best way to change your password. If the instructions referenced above do not work for this account, please contact the ITS Help Desk at the number below.
Using Your E-mail Account
Once your account has been activated, you can access your e-mail by logging in to http://my.hamilton.edu and then by clicking on “Read e-mail”. This will require a second login. You can also log in to your e-mail account directly by going to http://hillconnect.hamilton.edu. If this is a network-only account, it can be used immediately at the login prompt on Hamilton College computers (lab and office).
To configure your mobile device for e-mail and wireless access
To configure your mobile device for your e-mail account, please visit: http://my.hamilton.edu/information-technology-services/hillconnect. To configure your mobile devide for our wireless network, please visit: http://my.hamilton.edu/information-technology-services/hillconnect/mobile-wi-fi.
To configure your personal computer for Hamilton's wireless network
To configure your personally owned computer for Hamilton's wireless network prior to your arrival or once you are here, please visit: https://my.hamilton.edu/information-technology-services/quick-reference-guide/network-1/secure-wireless?
Problems?
If you experience problems with your Hamilton account, please call the ITS Help Desk at (315) 859-4181.
Hours:
Late May - Late August, M-F, 8:00 AM – 4:00 PM
Late August–late May, M-F 8:30 AM – 4:30 PM.
Changing Your HillConnect Password to Match Your ESS/SSS Password
HillConnect
Back to HillConnect home page
IMPORTANT NOTE: If you remember your My Hamilton password but you have forgotten your e-mail password, these instructions will help you synchronize your passwords so that both accounts will use the password you use for My Hamilton. If you want to change ONLY your ESS/SSS password, please contact the ITS Help Desk at 315-859-4181. If you remember your HillConnect (e-mail) password and your intention is to make your ESS/SSS password match your e-mail password, please visit the password change form and follow the directions there.
To make your E-mail password the same as your current ESS/SSS password:
Log in to MY.HAMILTON.EDU
Start by going to http://my.hamilton.edu. Use your e-mail ID as your Username (do NOT include @hamilton.edu). Then enter your e-mail password and click on Submit.
After logging in, click on the Setup tab.
Click on Passwords and Security.
Enter your e-mail ID and password. This provides extra security in case you’ve accidentally left yourself logged in on a public computer. Click on Submit.
Click on the Synchronize Passwords form link found under the heading Synchronize Passwords.
This will automatically begin the synchronization process and change your HillConnect password to match your MyHamilton password. Once done, please try logging onto HillConnect with your MyHamilton password.
HillConnect Resources
HillConnect
Hamilton's e-mail system is HillConnect, powered by Google.
The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181.
Topics Covered
Requesting an e-mail account
Activating your HillConnect account
Accessing your e-mail via the Web
Using your HillConnect account
About the HillConnect environment
Changing your existing password
Forgotten password
Accessing your e-mail via an e-mail client application
Configuring your mobile device
Mass mailing lists (ListServ)
Graduate E-mail Account FAQ
Requesting an e-mail account
New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use.
New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office.
Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need.
Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu.
Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor.
Back to top
Activating Your HillConnect Account
Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount
Back to top
Accessing your e-mail via the web
Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu.
You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu.
Back to top
Using Your HillConnect Account
About the HillConnect Environment
Mac/Windows
Understanding conversations
Google Apps Overview Video
How to set up forwarding in HillConnect
From Google
How to Configure Filters
From Lynda.com
To view these videos, please email learnit@hamilton.edu for an account
Gmail Essentials Video
Calendar Essentials Video
Changing your existing password
There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it.
Change Password Form: Changes your e-mail password and your ESS/SSS at the same time.
Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.
Forgotten Password
Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community.
Back to top
Accessing your e-mail via an e-mail software application
You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk.
Thunderbird
Installing & Configuring for HillConnect E-mail
Outlook
How to Configure Microsoft Outlook 2010
Apple Mail
How to Configure Apple Mail
Windows Mail
How to Configure Windows Mail
Others
If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company.
Settings for any client
Configuring Your Mobile Devices
Configuring my mobile device for mail, calendar, and contacts
Back to top
Mass mailing lists (ListServ)
The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page:
ListServ Mailing List Info
Back to top
Your Hamilton College Electronic Resources Account
HillConnect
Your Hamilton College Electronic Resources Account
What Your Account Will Access
Depending on your role at Hamilton, the account details (username and password) you were provided may be used for e-mail, our wired and wireless network, network printing, and a variety of web resources like My Hamilton, Blackboard and Citrix. At present, your password is synchronized so that it will work with the various systems to which you may have been given access. At a minimum, faculty, employees, and students are given access to e-mail, the network (wired and wireless) and to printing.
Guidelines for Account Use
Good account security depends on keeping your account ID and password private. If your password is easily guessed or discovered it puts the College network and all of your electronic resources at risk. It also means someone can engage in illegal activities on the Internet in your name.
You are encouraged to familiarize yourself with Hamilton’s guidelines and policies regarding the appropriate use of our network resources. They can be read online by selecting Policies on the left side of this page. In the Policies section, click on Policies, Procedures, Plans and Standards. In particular, you are encouraged to read the guidelines for sending mass e-mail.
Activating your E-mail Account
Prior to using your e-mail account, it must be activated. To do so, go to http://my.hamilton.edu and log in using the ID (username) and password shown on the sheet you received. Once you have logged in to My Hamilton, click on the link that appears across the top of the My Hamilton page (as illustrated below). From there, follow the on screen instructions that will guide you through the activation process.
Changing your password
Instructions for changing your password(s) can be found in the following document:
http://www.hamilton.edu/college/its/documentation/e-mail/general/external/hto-changepasswords-all.pdf
The extent to which your account has been granted access to Hamilton network resources will determine the best way to change your password. If the instructions referenced above do not work for this account, please contact the ITS Help Desk at the number below.
Using Your E-mail Account
Once your account has been activated, you can access your e-mail by logging in to http://my.hamilton.edu and then by clicking on “Read e-mail”. This will require a second login. You can also log in to your e-mail account directly by going to http://hillconnect.hamilton.edu. If this is a network-only account, it can be used immediately at the login prompt on Hamilton College computers (lab and office).
To configure your mobile device for e-mail and wireless access
To configure your mobile device for your e-mail account, please visit: http://my.hamilton.edu/information-technology-services/hillconnect. To configure your mobile devide for our wireless network, please visit: http://my.hamilton.edu/information-technology-services/hillconnect/mobile-wi-fi.
To configure your personal computer for Hamilton's wireless network
To configure your personally owned computer for Hamilton's wireless network prior to your arrival or once you are here, please visit: https://my.hamilton.edu/information-technology-services/quick-reference-guide/network-1/secure-wireless?
Problems?
If you experience problems with your Hamilton account, please call the ITS Help Desk at (315) 859-4181.
Hours:
Late May - Late August, M-F, 8:00 AM – 4:00 PM
Late August–late May, M-F 8:30 AM – 4:30 PM.
HillConnect Resources
Listserv
Hamilton's e-mail system is HillConnect, powered by Google.
The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181.
Topics Covered
Requesting an e-mail account
Activating your HillConnect account
Accessing your e-mail via the Web
Using your HillConnect account
About the HillConnect environment
Changing your existing password
Forgotten password
Accessing your e-mail via an e-mail client application
Configuring your mobile device
Mass mailing lists (ListServ)
Graduate E-mail Account FAQ
Requesting an e-mail account
New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use.
New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office.
Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need.
Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu.
Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor.
Back to top
Activating Your HillConnect Account
Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount
Back to top
Accessing your e-mail via the web
Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu.
You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu.
Back to top
Using Your HillConnect Account
About the HillConnect Environment
Mac/Windows
Understanding conversations
Google Apps Overview Video
How to set up forwarding in HillConnect
From Google
How to Configure Filters
From Lynda.com
To view these videos, please email learnit@hamilton.edu for an account
Gmail Essentials Video
Calendar Essentials Video
Changing your existing password
There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it.
Change Password Form: Changes your e-mail password and your ESS/SSS at the same time.
Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.
Forgotten Password
Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community.
Back to top
Accessing your e-mail via an e-mail software application
You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk.
Thunderbird
Installing & Configuring for HillConnect E-mail
Outlook
How to Configure Microsoft Outlook 2010
Apple Mail
How to Configure Apple Mail
Windows Mail
How to Configure Windows Mail
Others
If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company.
Settings for any client
Configuring Your Mobile Devices
Configuring my mobile device for mail, calendar, and contacts
Back to top
Mass mailing lists (ListServ)
The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page:
ListServ Mailing List Info
Back to top
How to Change Your ListServ Password
Listserv
How to Create or Change a Listserv Password
To make changes to your own list subscription settings or to make changes to a list you own, you must first have a Listserv password. The instructions that follow, explain how to do this via e-mail and via the web.
Using E-mail
Creating a Listserv password via e-mail (when you have never had one before)
Address a new e-mail message to listserv@listserv.hamilton.edu
Leave the subject line blank.
In the first line of the message type: PW ADD newpassword (Replace newpassword at left with your desired password. There is no limit to the number of characters you use.)
If you use an automatic "signature" in your e-mail software, it must be disabled before you send your password request. If you do not know what the signature feature is, you are likely not using it.
Send your message.
Changing an existing Listserv password via e-mail (whether known or forgotten)
Address a new e-mail message to listserv@listserv.hamilton.edu
Leave the subject line blank.
In the body of the message type the command that applies to your situation.
If you know your current password and you want to change it, you should type the following into the first line of the message:
pw change newpassword pw=oldpassword (replace newpassword with your desired new password and replace oldpassword with the password you are replacing.)
If you have forgotten your current password, you should type the following into the first line of the message:
pw change newpassword (replace newpassword with your desired new password.)
You will receive a confirmation message from Listserv as illustrated below. Click on the blue web link to confirm your password change.
If you use an automatic "signature" in your e-mail software, it must be disabled before you send your subscription request. If you do not know what the signature feature is, you are likely not using it.
Send your message.
Using the Web
Creating a Listserv password via the web (when you have never had one before or you have forgotten your password)
Go to http://listserv.hamilton.edu and click Get a new LISTSERV password.
In the window that opens (shown below) enter your full e-mail address (including @hamilton.edu) and the password you want to use. Then click Register Password.
Once your password registration has been accepted, you will receive a confirmation e-mail (similar to the one shown above in the previous section in step 3. b. ii. You must click on the link it includes before your password will take effect.
Changing an existing Listserv password via the web (whether known or forgotten)
Go to http://listserv.hamilton.edu and click Get a new LISTSERV password.
There are two options for changing your password, depending on whether you remember your current password.
If you remember your current password, click on the Change Password button as shown and fill in the required fields in the window that opens. Once you have submitted your change, you can log in with the new password.
If you no longer remember your password, refer to the instructions in the previous section (above) for creating a new password.
Return to Listserv Page
Return to Main ITS Page
HillConnect Resources
Microsoft Outlook
Hamilton's e-mail system is HillConnect, powered by Google.
The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181.
Topics Covered
Requesting an e-mail account
Activating your HillConnect account
Accessing your e-mail via the Web
Using your HillConnect account
About the HillConnect environment
Changing your existing password
Forgotten password
Accessing your e-mail via an e-mail client application
Configuring your mobile device
Mass mailing lists (ListServ)
Graduate E-mail Account FAQ
Requesting an e-mail account
New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use.
New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office.
Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need.
Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu.
Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor.
Back to top
Activating Your HillConnect Account
Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount
Back to top
Accessing your e-mail via the web
Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu.
You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu.
Back to top
Using Your HillConnect Account
About the HillConnect Environment
Mac/Windows
Understanding conversations
Google Apps Overview Video
How to set up forwarding in HillConnect
From Google
How to Configure Filters
From Lynda.com
To view these videos, please email learnit@hamilton.edu for an account
Gmail Essentials Video
Calendar Essentials Video
Changing your existing password
There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it.
Change Password Form: Changes your e-mail password and your ESS/SSS at the same time.
Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.
Forgotten Password
Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community.
Back to top
Accessing your e-mail via an e-mail software application
You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk.
Thunderbird
Installing & Configuring for HillConnect E-mail
Outlook
How to Configure Microsoft Outlook 2010
Apple Mail
How to Configure Apple Mail
Windows Mail
How to Configure Windows Mail
Others
If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company.
Settings for any client
Configuring Your Mobile Devices
Configuring my mobile device for mail, calendar, and contacts
Back to top
Mass mailing lists (ListServ)
The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page:
ListServ Mailing List Info
Back to top
HillConnect Resources
Mobile Device
Hamilton's e-mail system is HillConnect, powered by Google.
The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181.
Topics Covered
Requesting an e-mail account
Activating your HillConnect account
Accessing your e-mail via the Web
Using your HillConnect account
About the HillConnect environment
Changing your existing password
Forgotten password
Accessing your e-mail via an e-mail client application
Configuring your mobile device
Mass mailing lists (ListServ)
Graduate E-mail Account FAQ
Requesting an e-mail account
New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use.
New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office.
Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need.
Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu.
Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor.
Back to top
Activating Your HillConnect Account
Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount
Back to top
Accessing your e-mail via the web
Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu.
You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu.
Back to top
Using Your HillConnect Account
About the HillConnect Environment
Mac/Windows
Understanding conversations
Google Apps Overview Video
How to set up forwarding in HillConnect
From Google
How to Configure Filters
From Lynda.com
To view these videos, please email learnit@hamilton.edu for an account
Gmail Essentials Video
Calendar Essentials Video
Changing your existing password
There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it.
Change Password Form: Changes your e-mail password and your ESS/SSS at the same time.
Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.
Forgotten Password
Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community.
Back to top
Accessing your e-mail via an e-mail software application
You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk.
Thunderbird
Installing & Configuring for HillConnect E-mail
Outlook
How to Configure Microsoft Outlook 2010
Apple Mail
How to Configure Apple Mail
Windows Mail
How to Configure Windows Mail
Others
If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company.
Settings for any client
Configuring Your Mobile Devices
Configuring my mobile device for mail, calendar, and contacts
Back to top
Mass mailing lists (ListServ)
The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page:
ListServ Mailing List Info
Back to top
HillConnect Resources
Mozilla Thunderbird
Hamilton's e-mail system is HillConnect, powered by Google.
The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181.
Topics Covered
Requesting an e-mail account
Activating your HillConnect account
Accessing your e-mail via the Web
Using your HillConnect account
About the HillConnect environment
Changing your existing password
Forgotten password
Accessing your e-mail via an e-mail client application
Configuring your mobile device
Mass mailing lists (ListServ)
Graduate E-mail Account FAQ
Requesting an e-mail account
New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use.
New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office.
Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need.
Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu.
Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor.
Back to top
Activating Your HillConnect Account
Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount
Back to top
Accessing your e-mail via the web
Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu.
You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu.
Back to top
Using Your HillConnect Account
About the HillConnect Environment
Mac/Windows
Understanding conversations
Google Apps Overview Video
How to set up forwarding in HillConnect
From Google
How to Configure Filters
From Lynda.com
To view these videos, please email learnit@hamilton.edu for an account
Gmail Essentials Video
Calendar Essentials Video
Changing your existing password
There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it.
Change Password Form: Changes your e-mail password and your ESS/SSS at the same time.
Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.
Forgotten Password
Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community.
Back to top
Accessing your e-mail via an e-mail software application
You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk.
Thunderbird
Installing & Configuring for HillConnect E-mail
Outlook
How to Configure Microsoft Outlook 2010
Apple Mail
How to Configure Apple Mail
Windows Mail
How to Configure Windows Mail
Others
If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company.
Settings for any client
Configuring Your Mobile Devices
Configuring my mobile device for mail, calendar, and contacts
Back to top
Mass mailing lists (ListServ)
The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page:
ListServ Mailing List Info
Back to top
Changing Your HillConnect Password to Match Your ESS/SSS Password
Password
Back to HillConnect home page
IMPORTANT NOTE: If you remember your My Hamilton password but you have forgotten your e-mail password, these instructions will help you synchronize your passwords so that both accounts will use the password you use for My Hamilton. If you want to change ONLY your ESS/SSS password, please contact the ITS Help Desk at 315-859-4181. If you remember your HillConnect (e-mail) password and your intention is to make your ESS/SSS password match your e-mail password, please visit the password change form and follow the directions there.
To make your E-mail password the same as your current ESS/SSS password:
Log in to MY.HAMILTON.EDU
Start by going to http://my.hamilton.edu. Use your e-mail ID as your Username (do NOT include @hamilton.edu). Then enter your e-mail password and click on Submit.
After logging in, click on the Setup tab.
Click on Passwords and Security.
Enter your e-mail ID and password. This provides extra security in case you’ve accidentally left yourself logged in on a public computer. Click on Submit.
Click on the Synchronize Passwords form link found under the heading Synchronize Passwords.
This will automatically begin the synchronization process and change your HillConnect password to match your MyHamilton password. Once done, please try logging onto HillConnect with your MyHamilton password.
HillConnect Resources
Password
Hamilton's e-mail system is HillConnect, powered by Google.
The information provided below is designed to address some of the more common questions related to using your e-mail account at Hamilton College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the ITS Help Desk at 315-859-4181.
Topics Covered
Requesting an e-mail account
Activating your HillConnect account
Accessing your e-mail via the Web
Using your HillConnect account
About the HillConnect environment
Changing your existing password
Forgotten password
Accessing your e-mail via an e-mail client application
Configuring your mobile device
Mass mailing lists (ListServ)
Graduate E-mail Account FAQ
Requesting an e-mail account
New Student Accounts: ITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use.
New Employee Accounts: ITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office.
Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: https://my.hamilton.edu/survey-manager/survey?id=1304. Please notify ITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need.
Departmental Accounts: Accounts for departmental use can be requested by contacting Debby Quayle at x4031 or by e-mail at dquayle@hamilton.edu.
Organizational Accounts: Student organizations can request accounts when they register on the Student Activities web site. If the organization elects not to register, they must have an employee/faculty sponsor.
Back to top
Activating Your HillConnect Account
Your Hamilton e-mail account must be activated before it can be used. Instrucstions can be found at: https://my.hamilton.edu/youraccount
Back to top
Accessing your e-mail via the web
Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to http://hillconnect.hamilton.edu.
You can also access your e-mail via the e-mail channel in My Hamilton at http://my.hamilton.edu.
Back to top
Using Your HillConnect Account
About the HillConnect Environment
Mac/Windows
Understanding conversations
Google Apps Overview Video
How to set up forwarding in HillConnect
From Google
How to Configure Filters
From Lynda.com
To view these videos, please email learnit@hamilton.edu for an account
Gmail Essentials Video
Calendar Essentials Video
Changing your existing password
There are two ways to change your password. The Change Password Form allows you to enter a new e-mail password that will also become your new network password. The Synchronize Password link will use your existing network password and will make your e-mail password match it.
Change Password Form: Changes your e-mail password and your ESS/SSS at the same time.
Synchronize Password Form: Changing your HillConnect Password to Match Your ESS/SSS Password.
Forgotten Password
Current students and employees need to contact the ITS Help Desk at 315-859-4181 or e-mail us at helpdesk@hamilton.edu for assistance. Instructions for other members of the Hamilton Community.
Back to top
Accessing your e-mail via an e-mail software application
You can access your Hamilton e-mail account using e-mail client software that supports the IMAP mail protocol. ITS supports the use of Mozilla Thunderbird and provides comprehensive documentation for configuring and using Thunderbird. College-owned computers for employees have Thunderbird installed and configured for the computer's user. If you want to install and configure Thunderbird on your personal computer to access your e-mail please contact the ITS Help Desk.
Thunderbird
Installing & Configuring for HillConnect E-mail
Outlook
How to Configure Microsoft Outlook 2010
Apple Mail
How to Configure Apple Mail
Windows Mail
How to Configure Windows Mail
Others
If you are comfortable using another e-mail program without support from ITS, you can use the generic settings below as a guide for setting up one of these e-mail clients. If you need further assistance, use the Help feature in the program or refer to the support webster for the respective software company.
Settings for any client
Configuring Your Mobile Devices
Configuring my mobile device for mail, calendar, and contacts
Back to top
Mass mailing lists (ListServ)
The Hamilton ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page:
ListServ Mailing List Info
Back to top
How to Change Your ListServ Password
Password
How to Create or Change a Listserv Password
To make changes to your own list subscription settings or to make changes to a list you own, you must first have a Listserv password. The instructions that follow, explain how to do this via e-mail and via the web.
Using E-mail
Creating a Listserv password via e-mail (when you have never had one before)
Address a new e-mail message to listserv@listserv.hamilton.edu
Leave the subject line blank.
In the first line of the message type: PW ADD newpassword (Replace newpassword at left with your desired password. There is no limit to the number of characters you use.)
If you use an automatic "signature" in your e-mail software, it must be disabled before you send your password request. If you do not know what the signature feature is, you are likely not using it.
Send your message.
Changing an existing Listserv password via e-mail (whether known or forgotten)
Address a new e-mail message to listserv@listserv.hamilton.edu
Leave the subject line blank.
In the body of the message type the command that applies to your situation.
If you know your current password and you want to change it, you should type the following into the first line of the message:
pw change newpassword pw=oldpassword (replace newpassword with your desired new password and replace oldpassword with the password you are replacing.)
If you have forgotten your current password, you should type the following into the first line of the message:
pw change newpassword (replace newpassword with your desired new password.)
You will receive a confirmation message from Listserv as illustrated below. Click on the blue web link to confirm your password change.
If you use an automatic "signature" in your e-mail software, it must be disabled before you send your subscription request. If you do not know what the signature feature is, you are likely not using it.
Send your message.
Using the Web
Creating a Listserv password via the web (when you have never had one before or you have forgotten your password)
Go to http://listserv.hamilton.edu and click Get a new LISTSERV password.
In the window that opens (shown below) enter your full e-mail address (including @hamilton.edu) and the password you want to use. Then click Register Password.
Once your password registration has been accepted, you will receive a confirmation e-mail (similar to the one shown above in the previous section in step 3. b. ii. You must click on the link it includes before your password will take effect.
Changing an existing Listserv password via the web (whether known or forgotten)
Go to http://listserv.hamilton.edu and click Get a new LISTSERV password.
There are two options for changing your password, depending on whether you remember your current password.
If you remember your current password, click on the Change Password button as shown and fill in the required fields in the window that opens. Once you have submitted your change, you can log in with the new password.
If you no longer remember your password, refer to the instructions in the previous section (above) for creating a new password.
Return to Listserv Page
Return to Main ITS Page
How to Change Your Password in Sophos
Password
For personally owned computers
Purpose
This document is for users who have changed their Hamilton network password (the password you use when logging in to Hamilton-owned computers in labs or offices.) NOTE: If you used the “Change Password Form” in My Hamilton to change your e-mail password, it also changed your network password. Sophos will not automatically detect your new password and until you execute the steps below, Sophos will be unable to receive critical virus updates.
Windows
1. Click on your Start button (lower left corner of your screen) and choose All Programs.
2. Open the Sophos folder in the list of programs and then select the Sophos Endpoint Security and Control folder. Within that folder, select the Sophos Endpoint Security and Control program.
3. From the Sophos menu, select Configure, and then choose the Configure Updating button.
4. In the window labeled Properties for Sophos AutoUpdate (see below) select the Primary location tab.
5. In the boxes labeled Password: and Confirm password: please enter your new network password.
6. Click OK to close the Sophos Endpoint Security and Control window.
Macintosh
1. Click on the black Sophos shield located in the Apple Menu bar near the clock in the upper right corner.
2. Select Open Preferences from the drop-down menu.
3. Verify that the padlock located in the lower left hand corner is not locked (see below). If it is locked, please click on the padlock and type in your computer’s password.
a. Click OK to close the authentication window.
4. Click on the icon labeled AutoUpdate at the top of the AutoUpdate window (see below).
5. In the Primary Location section at the top, in the box labeled Password:, please enter your new password.
6. Quit this screen by clicking on the red dot and then go to the Sophos Anti-Virus menu (next to your Apple menu icon) and select Quit Sophos Anti-Virus.
Policies - Security
Password
Policies
Security
Security On Data Networks
Security for access to the data network and to files or applications on a server is implemented via user ID and password systems. Each user is responsible for all e-mail transactions made under the authorization of his or her ID and password, and for all network e-mail activity originating from that connection. Users are personally responsible for the security of the ID and password assigned to them. Viewing, copying, altering or destroying any file, or connecting to a computer on the network without explicit permission of the owner is prohibited. Users may not use the Hamilton data network or telephone system to attempt to circumvent protection schemes or exercise security loopholes in any computer, network, or telephone system component.
User IDs and Passwords
Passwords should be known only to the person responsible for the account and user ID. Ways to ensure this include avoiding storing passwords or any other information that could be used to gain access to other computing resources on your workstation, never sharing passwords, and never taping passwords to a wall, under a keyboard, or in other easily discoverable areas. Access to user IDs may not be loaned or sold and any suspected breach of password security should be immediately reported to the ITS e-mail administrator. Passwords should be changed (at least) every six months.
It is the college policy to require authentication from individuals requesting password changes. Students who forget their passwords can request a new password on the ITS website. In order to request a new password the student must know his/her college ID number. Passwords will only be provided in a sealed envelope in U. S. or campus mail, or in person. A person picking up passwords at the ITS offices must show his/her valid Hamilton College ID card. Employees who forget their password can request one through the Helpdesk. Passwords will not generally be given out over the telephone (exceptions can be made for individuals who are on leave from the college, but special steps will be taken to authenticate that the requestor is the correct person). The policy of ITS is not to request a password unless an individual specifically calls to request help from someone in ITS. A user receiving a call from someone asking for a password should regard the call as a scam.
Protecting Desktop Equipment and Files
Backups and protection of files stored on desktop equipment are the responsibility of the user of that equipment. Users must back up their work files on a regular basis. ITS provides storage space on central servers for this purpose. Department members are responsible for ensuring that critical files are backed up in their areas.
Individual users are responsible for safeguarding the equipment entrusted to them by the college. This includes reasonable protection of equipment from damage and theft. Individual users are also responsible for safeguarding any equipment they own personally and bring to campus.
Confidentiality and Privacy
Hamilton takes reasonable steps to protect users from unauthorized entry into their accounts or files, whether by other users or by system administrators, except in instances where a system-related problem requires such entry. A limited number of authorized Hamilton personnel must occasionally monitor information on the network and/or computer systems to maintain the integrity of the systems. This access is required for reasons that include, but are not limited to, trouble-shooting hardware and software problems; preventing unauthorized access and system misuse; providing for the overall efficiency and integrity of the systems; protecting the rights and property of the College; ensuring compliance with software and copyright, distribution, assuring that computer systems meet college requirements for virus protection and operating system updates before connecting to the campus network, and other College policies concerning the use of the computer network; and complying with legal and regulatory requests for information.
System monitoring is a mechanism for keeping track of computer system activities, rather than a method for accessing private information. ITS personnel also take reasonable steps to prevent the dissemination of information concerning individual user activities. It is the policy of ITS to disclose neither the contents of electronic mail and data files stored in or transmitted via the College Central Computer Systems nor the activities of individuals on the campus network to other individuals within or outside the College community except when required to do so by law, other legal mandate, during legal investigations (in accordance with College policies) or by permission of the owner. In addition, the College assumes ownership of the employee’s account(s) from the time access is terminated until the account(s) is/are deleted. If it is necessary to ensure business continuity, designated personnel may be granted access to the account(s) during this period.
Private communication via computer is treated with the same degree of protection as private communication in other media. However, due to limits of current technologies, which are inadequate to protect against unauthorized access, the confidentiality of e-mail and other system files can not be assured. All users should be aware of this and use reasonable caution when transmitting confidential materials.
Central Computer Operations
Access to computer operations areas is restricted to those responsible for operation and maintenance. Computing facilities on campus are secured when not open for business. ITS takes action to provide reasonable protection against environmental threats such as flooding, lightning, extreme temperatures, and loss or fluctuation of electrical power for central server and network facilities. ITS maintains procedures for protecting critical data that reside on central servers. While Hamilton provides security for files stored on central computing facilities, Hamilton cannot be responsible for protection against floods, fires, and catastrophic events of this type. Backup files from central servers are kept for only a few days. ITS does not guarantee the availability of backups for the restoration of files deleted through user error.
Your Hamilton College Electronic Resources Account
Password
Your Hamilton College Electronic Resources Account
What Your Account Will Access
Depending on your role at Hamilton, the account details (username and password) you were provided may be used for e-mail, our wired and wireless network, network printing, and a variety of web resources like My Hamilton, Blackboard and Citrix. At present, your password is synchronized so that it will work with the various systems to which you may have been given access. At a minimum, faculty, employees, and students are given access to e-mail, the network (wired and wireless) and to printing.
Guidelines for Account Use
Good account security depends on keeping your account ID and password private. If your password is easily guessed or discovered it puts the College network and all of your electronic resources at risk. It also means someone can engage in illegal activities on the Internet in your name.
You are encouraged to familiarize yourself with Hamilton’s guidelines and policies regarding the appropriate use of our network resources. They can be read online by selecting Policies on the left side of this page. In the Policies section, click on Policies, Procedures, Plans and Standards. In particular, you are encouraged to read the guidelines for sending mass e-mail.
Activating your E-mail Account
Prior to using your e-mail account, it must be activated. To do so, go to http://my.hamilton.edu and log in using the ID (username) and password shown on the sheet you received. Once you have logged in to My Hamilton, click on the link that appears across the top of the My Hamilton page (as illustrated below). From there, follow the on screen instructions that will guide you through the activation process.
Changing your password
Instructions for changing your password(s) can be found in the following document:
http://www.hamilton.edu/college/its/documentation/e-mail/general/external/hto-changepasswords-all.pdf
The extent to which your account has been granted access to Hamilton network resources will determine the best way to change your password. If the instructions referenced above do not work for this account, please contact the ITS Help Desk at the number below.
Using Your E-mail Account
Once your account has been activated, you can access your e-mail by logging in to http://my.hamilton.edu and then by clicking on “Read e-mail”. This will require a second login. You can also log in to your e-mail account directly by going to http://hillconnect.hamilton.edu. If this is a network-only account, it can be used immediately at the login prompt on Hamilton College computers (lab and office).
To configure your mobile device for e-mail and wireless access
To configure your mobile device for your e-mail account, please visit: http://my.hamilton.edu/information-technology-services/hillconnect. To configure your mobile devide for our wireless network, please visit: http://my.hamilton.edu/information-technology-services/hillconnect/mobile-wi-fi.
To configure your personal computer for Hamilton's wireless network
To configure your personally owned computer for Hamilton's wireless network prior to your arrival or once you are here, please visit: https://my.hamilton.edu/information-technology-services/quick-reference-guide/network-1/secure-wireless?
Problems?
If you experience problems with your Hamilton account, please call the ITS Help Desk at (315) 859-4181.
Hours:
Late May - Late August, M-F, 8:00 AM – 4:00 PM
Late August–late May, M-F 8:30 AM – 4:30 PM.
Policies - Security
Policy
Policies
Security
Security On Data Networks
Security for access to the data network and to files or applications on a server is implemented via user ID and password systems. Each user is responsible for all e-mail transactions made under the authorization of his or her ID and password, and for all network e-mail activity originating from that connection. Users are personally responsible for the security of the ID and password assigned to them. Viewing, copying, altering or destroying any file, or connecting to a computer on the network without explicit permission of the owner is prohibited. Users may not use the Hamilton data network or telephone system to attempt to circumvent protection schemes or exercise security loopholes in any computer, network, or telephone system component.
User IDs and Passwords
Passwords should be known only to the person responsible for the account and user ID. Ways to ensure this include avoiding storing passwords or any other information that could be used to gain access to other computing resources on your workstation, never sharing passwords, and never taping passwords to a wall, under a keyboard, or in other easily discoverable areas. Access to user IDs may not be loaned or sold and any suspected breach of password security should be immediately reported to the ITS e-mail administrator. Passwords should be changed (at least) every six months.
It is the college policy to require authentication from individuals requesting password changes. Students who forget their passwords can request a new password on the ITS website. In order to request a new password the student must know his/her college ID number. Passwords will only be provided in a sealed envelope in U. S. or campus mail, or in person. A person picking up passwords at the ITS offices must show his/her valid Hamilton College ID card. Employees who forget their password can request one through the Helpdesk. Passwords will not generally be given out over the telephone (exceptions can be made for individuals who are on leave from the college, but special steps will be taken to authenticate that the requestor is the correct person). The policy of ITS is not to request a password unless an individual specifically calls to request help from someone in ITS. A user receiving a call from someone asking for a password should regard the call as a scam.
Protecting Desktop Equipment and Files
Backups and protection of files stored on desktop equipment are the responsibility of the user of that equipment. Users must back up their work files on a regular basis. ITS provides storage space on central servers for this purpose. Department members are responsible for ensuring that critical files are backed up in their areas.
Individual users are responsible for safeguarding the equipment entrusted to them by the college. This includes reasonable protection of equipment from damage and theft. Individual users are also responsible for safeguarding any equipment they own personally and bring to campus.
Confidentiality and Privacy
Hamilton takes reasonable steps to protect users from unauthorized entry into their accounts or files, whether by other users or by system administrators, except in instances where a system-related problem requires such entry. A limited number of authorized Hamilton personnel must occasionally monitor information on the network and/or computer systems to maintain the integrity of the systems. This access is required for reasons that include, but are not limited to, trouble-shooting hardware and software problems; preventing unauthorized access and system misuse; providing for the overall efficiency and integrity of the systems; protecting the rights and property of the College; ensuring compliance with software and copyright, distribution, assuring that computer systems meet college requirements for virus protection and operating system updates before connecting to the campus network, and other College policies concerning the use of the computer network; and complying with legal and regulatory requests for information.
System monitoring is a mechanism for keeping track of computer system activities, rather than a method for accessing private information. ITS personnel also take reasonable steps to prevent the dissemination of information concerning individual user activities. It is the policy of ITS to disclose neither the contents of electronic mail and data files stored in or transmitted via the College Central Computer Systems nor the activities of individuals on the campus network to other individuals within or outside the College community except when required to do so by law, other legal mandate, during legal investigations (in accordance with College policies) or by permission of the owner. In addition, the College assumes ownership of the employee’s account(s) from the time access is terminated until the account(s) is/are deleted. If it is necessary to ensure business continuity, designated personnel may be granted access to the account(s) during this period.
Private communication via computer is treated with the same degree of protection as private communication in other media. However, due to limits of current technologies, which are inadequate to protect against unauthorized access, the confidentiality of e-mail and other system files can not be assured. All users should be aware of this and use reasonable caution when transmitting confidential materials.
Central Computer Operations
Access to computer operations areas is restricted to those responsible for operation and maintenance. Computing facilities on campus are secured when not open for business. ITS takes action to provide reasonable protection against environmental threats such as flooding, lightning, extreme temperatures, and loss or fluctuation of electrical power for central server and network facilities. ITS maintains procedures for protecting critical data that reside on central servers. While Hamilton provides security for files stored on central computing facilities, Hamilton cannot be responsible for protection against floods, fires, and catastrophic events of this type. Backup files from central servers are kept for only a few days. ITS does not guarantee the availability of backups for the restoration of files deleted through user error.
Your Hamilton College Electronic Resources Account
Policy
Your Hamilton College Electronic Resources Account
What Your Account Will Access
Depending on your role at Hamilton, the account details (username and password) you were provided may be used for e-mail, our wired and wireless network, network printing, and a variety of web resources like My Hamilton, Blackboard and Citrix. At present, your password is synchronized so that it will work with the various systems to which you may have been given access. At a minimum, faculty, employees, and students are given access to e-mail, the network (wired and wireless) and to printing.
Guidelines for Account Use
Good account security depends on keeping your account ID and password private. If your password is easily guessed or discovered it puts the College network and all of your electronic resources at risk. It also means someone can engage in illegal activities on the Internet in your name.
You are encouraged to familiarize yourself with Hamilton’s guidelines and policies regarding the appropriate use of our network resources. They can be read online by selecting Policies on the left side of this page. In the Policies section, click on Policies, Procedures, Plans and Standards. In particular, you are encouraged to read the guidelines for sending mass e-mail.
Activating your E-mail Account
Prior to using your e-mail account, it must be activated. To do so, go to http://my.hamilton.edu and log in using the ID (username) and password shown on the sheet you received. Once you have logged in to My Hamilton, click on the link that appears across the top of the My Hamilton page (as illustrated below). From there, follow the on screen instructions that will guide you through the activation process.
Changing your password
Instructions for changing your password(s) can be found in the following document:
http://www.hamilton.edu/college/its/documentation/e-mail/general/external/hto-changepasswords-all.pdf
The extent to which your account has been granted access to Hamilton network resources will determine the best way to change your password. If the instructions referenced above do not work for this account, please contact the ITS Help Desk at the number below.
Using Your E-mail Account
Once your account has been activated, you can access your e-mail by logging in to http://my.hamilton.edu and then by clicking on “Read e-mail”. This will require a second login. You can also log in to your e-mail account directly by going to http://hillconnect.hamilton.edu. If this is a network-only account, it can be used immediately at the login prompt on Hamilton College computers (lab and office).
To configure your mobile device for e-mail and wireless access
To configure your mobile device for your e-mail account, please visit: http://my.hamilton.edu/information-technology-services/hillconnect. To configure your mobile devide for our wireless network, please visit: http://my.hamilton.edu/information-technology-services/hillconnect/mobile-wi-fi.
To configure your personal computer for Hamilton's wireless network
To configure your personally owned computer for Hamilton's wireless network prior to your arrival or once you are here, please visit: https://my.hamilton.edu/information-technology-services/quick-reference-guide/network-1/secure-wireless?
Problems?
If you experience problems with your Hamilton account, please call the ITS Help Desk at (315) 859-4181.
Hours:
Late May - Late August, M-F, 8:00 AM – 4:00 PM
Late August–late May, M-F 8:30 AM – 4:30 PM.
How to Change Your Password in Sophos
Sophos
For personally owned computers
Purpose
This document is for users who have changed their Hamilton network password (the password you use when logging in to Hamilton-owned computers in labs or offices.) NOTE: If you used the “Change Password Form” in My Hamilton to change your e-mail password, it also changed your network password. Sophos will not automatically detect your new password and until you execute the steps below, Sophos will be unable to receive critical virus updates.
Windows
1. Click on your Start button (lower left corner of your screen) and choose All Programs.
2. Open the Sophos folder in the list of programs and then select the Sophos Endpoint Security and Control folder. Within that folder, select the Sophos Endpoint Security and Control program.
3. From the Sophos menu, select Configure, and then choose the Configure Updating button.
4. In the window labeled Properties for Sophos AutoUpdate (see below) select the Primary location tab.
5. In the boxes labeled Password: and Confirm password: please enter your new network password.
6. Click OK to close the Sophos Endpoint Security and Control window.
Macintosh
1. Click on the black Sophos shield located in the Apple Menu bar near the clock in the upper right corner.
2. Select Open Preferences from the drop-down menu.
3. Verify that the padlock located in the lower left hand corner is not locked (see below). If it is locked, please click on the padlock and type in your computer’s password.
a. Click OK to close the authentication window.
4. Click on the icon labeled AutoUpdate at the top of the AutoUpdate window (see below).
5. In the Primary Location section at the top, in the box labeled Password:, please enter your new password.
6. Quit this screen by clicking on the red dot and then go to the Sophos Anti-Virus menu (next to your Apple menu icon) and select Quit Sophos Anti-Virus.
How to Change Your Password in Sophos
User Accounts
For personally owned computers
Purpose
This document is for users who have changed their Hamilton network password (the password you use when logging in to Hamilton-owned computers in labs or offices.) NOTE: If you used the “Change Password Form” in My Hamilton to change your e-mail password, it also changed your network password. Sophos will not automatically detect your new password and until you execute the steps below, Sophos will be unable to receive critical virus updates.
Windows
1. Click on your Start button (lower left corner of your screen) and choose All Programs.
2. Open the Sophos folder in the list of programs and then select the Sophos Endpoint Security and Control folder. Within that folder, select the Sophos Endpoint Security and Control program.
3. From the Sophos menu, select Configure, and then choose the Configure Updating button.
4. In the window labeled Properties for Sophos AutoUpdate (see below) select the Primary location tab.
5. In the boxes labeled Password: and Confirm password: please enter your new network password.
6. Click OK to close the Sophos Endpoint Security and Control window.
Macintosh
1. Click on the black Sophos shield located in the Apple Menu bar near the clock in the upper right corner.
2. Select Open Preferences from the drop-down menu.
3. Verify that the padlock located in the lower left hand corner is not locked (see below). If it is locked, please click on the padlock and type in your computer’s password.
a. Click OK to close the authentication window.
4. Click on the icon labeled AutoUpdate at the top of the AutoUpdate window (see below).
5. In the Primary Location section at the top, in the box labeled Password:, please enter your new password.
6. Quit this screen by clicking on the red dot and then go to the Sophos Anti-Virus menu (next to your Apple menu icon) and select Quit Sophos Anti-Virus.
Your Hamilton College Electronic Resources Account
User Accounts
Your Hamilton College Electronic Resources Account
What Your Account Will Access
Depending on your role at Hamilton, the account details (username and password) you were provided may be used for e-mail, our wired and wireless network, network printing, and a variety of web resources like My Hamilton, Blackboard and Citrix. At present, your password is synchronized so that it will work with the various systems to which you may have been given access. At a minimum, faculty, employees, and students are given access to e-mail, the network (wired and wireless) and to printing.
Guidelines for Account Use
Good account security depends on keeping your account ID and password private. If your password is easily guessed or discovered it puts the College network and all of your electronic resources at risk. It also means someone can engage in illegal activities on the Internet in your name.
You are encouraged to familiarize yourself with Hamilton’s guidelines and policies regarding the appropriate use of our network resources. They can be read online by selecting Policies on the left side of this page. In the Policies section, click on Policies, Procedures, Plans and Standards. In particular, you are encouraged to read the guidelines for sending mass e-mail.
Activating your E-mail Account
Prior to using your e-mail account, it must be activated. To do so, go to http://my.hamilton.edu and log in using the ID (username) and password shown on the sheet you received. Once you have logged in to My Hamilton, click on the link that appears across the top of the My Hamilton page (as illustrated below). From there, follow the on screen instructions that will guide you through the activation process.
Changing your password
Instructions for changing your password(s) can be found in the following document:
http://www.hamilton.edu/college/its/documentation/e-mail/general/external/hto-changepasswords-all.pdf
The extent to which your account has been granted access to Hamilton network resources will determine the best way to change your password. If the instructions referenced above do not work for this account, please contact the ITS Help Desk at the number below.
Using Your E-mail Account
Once your account has been activated, you can access your e-mail by logging in to http://my.hamilton.edu and then by clicking on “Read e-mail”. This will require a second login. You can also log in to your e-mail account directly by going to http://hillconnect.hamilton.edu. If this is a network-only account, it can be used immediately at the login prompt on Hamilton College computers (lab and office).
To configure your mobile device for e-mail and wireless access
To configure your mobile device for your e-mail account, please visit: http://my.hamilton.edu/information-technology-services/hillconnect. To configure your mobile devide for our wireless network, please visit: http://my.hamilton.edu/information-technology-services/hillconnect/mobile-wi-fi.
To configure your personal computer for Hamilton's wireless network
To configure your personally owned computer for Hamilton's wireless network prior to your arrival or once you are here, please visit: https://my.hamilton.edu/information-technology-services/quick-reference-guide/network-1/secure-wireless?
Problems?
If you experience problems with your Hamilton account, please call the ITS Help Desk at (315) 859-4181.
Hours:
Late May - Late August, M-F, 8:00 AM – 4:00 PM
Late August–late May, M-F 8:30 AM – 4:30 PM.
