Create a High-Quality Videoconference
Audiovisual (AV)
Environment Optimization
Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties.
General Considerations
Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation.
Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them.
Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television."
Lighting
Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should:
Ensure your environment is well-lit--turn on as many lights as possible;
Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation;
A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation;
If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience;
Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.
If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000.
Sound
Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of:
Echo/Feedback
A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology.
Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback.
Configuration
The peripherals required to perform a videoconference interoperate well, but are susceptible to problems. If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation.
Accessibility Issues
Hearing Aids/Lipreaders
All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation .
Location
Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider:
The ambient noise in their respective environments--loud environs equals bad conversations;
The people whom they might affect with the conversation--not everyone needs to be privy to the conversation;
The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
Videoconferencing Guide
Audiovisual (AV)
Solutions
NOTE: Please click the name of the solution to select it. Also, please hover over links in the table for more information.
Scenarios
Google Talk
Skype
OoVoo
ITS Videochat Cart
Person-to-PersoIf your computer does not have a webcam or microphone, ITS recommends you purchase a Logitech HD Pro Webcam C920. ITS maintains a small pool of high-quality external webcams with integrated microphones that EMPLOYEES may check out. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.n Communication
✓
✓
✓
Guest SpeakerIf you wish to use a larger display or projector for your conversation, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable. Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on suitable locations.
✓
✓
Multi-person Conversations
(!Free: 25 audio 2 video For-Fee Features: 25 Audio 10 Video)
✓12 or fewer participants.
High-Quality, High-Risk ConversationsSolution for EMPLOYEES only. Students who need an extremely high quality video conversation should contact the Career Center (x4346.)
✓
Share Computer Screen
(!)Available for a fee. Try http://join.me
(!)Available for a fee. Try http://join.me
Maximum Number of Participants
2 audio or video
Available for a fee.25 Audio
2 Video/25 VideoFor a fee.
12 Audio/Video
Available Resources
If you wish to videoconference via a larger display or projector, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable.
Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on locations.
If your computer does not have a webcam or microphone, ITS maintains a small pool of high-quality external webcams with integrated microphones that may be checked out by Staff and Faculty for videoconferences. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.
Should you wish to purchase your own webcam/microphone unit, ITS recommends you purchase the Logitech HD Pro Webcam C920.
If you intend to use your own laptop for the videoconference, please note that you may need an adaptor to connect it to the screens or projectors in various rooms on campus. If needed and based on availability, Audiovisual Services (avs@hamilton.edu, x4120) can provide Staff and Faculty with an adaptor to connect your computer.
Please also have a look at our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
Create a High-Quality Videoconference
Google Talk
Environment Optimization
Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties.
General Considerations
Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation.
Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them.
Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television."
Lighting
Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should:
Ensure your environment is well-lit--turn on as many lights as possible;
Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation;
A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation;
If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience;
Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.
If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000.
Sound
Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of:
Echo/Feedback
A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology.
Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback.
Configuration
The peripherals required to perform a videoconference interoperate well, but are susceptible to problems. If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation.
Accessibility Issues
Hearing Aids/Lipreaders
All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation .
Location
Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider:
The ambient noise in their respective environments--loud environs equals bad conversations;
The people whom they might affect with the conversation--not everyone needs to be privy to the conversation;
The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
ITS Videochat Cart
Google Talk
Overview
Videochats on personal and office computers are usually high quality and sufficient for most purposes. However, there are high-rask and/or high-value conversations (e.g. job interviews) for which a dedicated, dependable solution for Faculty and Staff is absolutely necessary. To satisfy this requirement, ITS created four ITS Videochat Carts, which are located in Burke Library, Spencer House, KJ, and the Taylor Science Center.
Each cart is equipped with a large LCD screen; a high-fidelity videocamera and microphone; an ITS-managed computer on which all videoconferencing software is installed; all of the necessary peripherals to operate the setup; and relevant documentation. ITS has carefully configured each cart to ensure that all components interact properly and well.
Reserving and Using the Cart
Reserving the Cart
Employees can reserve an ITS Videochat Cart via the Campus Events calendar.
You must reserve a space in Burke Library, the Taylor Science Center, Spencer House, or Kirner-Johnson--the home buildings of each cart--at least seven days prior to the videoconference. While completing your room reservation, be sure to indicate that you intend to videoconference. You will also need to submit your Skype or Google Chat handle.
Testing
ITS strongly encourages you to visit the Information Commons desk on the first floor of the Burke Library or the AV office in Kirner-Johnson Room 222e at least two days in advance of the event to test the Videochat Cart and the service to be used for the call. If you perform this test call, ITS can also provide staff support for your actual call if problems arise.
APPOINTMENTS CAN BE MADE HERE (Needs to be created)
Ideally, a test call will be performed with the other participant(s), but this may not be feasible.
ITS also recommends you follow the our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
Tandberg Videoconferences
What is a Tandberg Videoconference?
A Tandberg unit provides an unparalleled, high quality videoconference call via sophisticated hardware and support.
Why are Tandberg Videoconferences handled differently?
The process for configuring and running a Tandberg-facilitated videoconference is by far more complicated than a videoconference facilitated by Google Talk, Skype, or OoVoo:
All participants in the call must have Tandberg units or rent time at a facility equipped with Tandberg units;
There is a fee for using a Tandberg unit;
Tandberg units at Hamilton are permanently stationed in Burke Library, the Levitt Center, and the Taylor Science Center;
Tandberg videoconferences absolutely must be directly supported by a member of Audiovisual Services.
How can I tell if I should use a Tandberg Unit?
ITS recommends a Tandberg videoconference only for highest-priority calls (e.g final interviews for a high-ranking position.)
Skype and Google Talk have been used many times for interviews and courses on campus and are deemed completely satisfactory by users.
As always, ITS welcomes a conversation about your needs and will be happy to provide a recommendation at any time; please contact Audiovisual Services at avs@hamilton.edu or x4120.
I need to use the Tandberg unit. What should I do?
Faculty must fill out the TANDBERG VIDEOCONFERENCE REQUEST FORM (Needed);
Staff may use the Tandberg units for interviews with prospective employers, but the request must be initiated at Human Resources.
Students may use the Tandberg units for interviews with prospective employers, but the request must be initiated at the Career Center.
Videoconferencing Guide
Google Talk
Solutions
NOTE: Please click the name of the solution to select it. Also, please hover over links in the table for more information.
Scenarios
Google Talk
Skype
OoVoo
ITS Videochat Cart
Person-to-PersoIf your computer does not have a webcam or microphone, ITS recommends you purchase a Logitech HD Pro Webcam C920. ITS maintains a small pool of high-quality external webcams with integrated microphones that EMPLOYEES may check out. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.n Communication
✓
✓
✓
Guest SpeakerIf you wish to use a larger display or projector for your conversation, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable. Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on suitable locations.
✓
✓
Multi-person Conversations
(!Free: 25 audio 2 video For-Fee Features: 25 Audio 10 Video)
✓12 or fewer participants.
High-Quality, High-Risk ConversationsSolution for EMPLOYEES only. Students who need an extremely high quality video conversation should contact the Career Center (x4346.)
✓
Share Computer Screen
(!)Available for a fee. Try http://join.me
(!)Available for a fee. Try http://join.me
Maximum Number of Participants
2 audio or video
Available for a fee.25 Audio
2 Video/25 VideoFor a fee.
12 Audio/Video
Available Resources
If you wish to videoconference via a larger display or projector, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable.
Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on locations.
If your computer does not have a webcam or microphone, ITS maintains a small pool of high-quality external webcams with integrated microphones that may be checked out by Staff and Faculty for videoconferences. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.
Should you wish to purchase your own webcam/microphone unit, ITS recommends you purchase the Logitech HD Pro Webcam C920.
If you intend to use your own laptop for the videoconference, please note that you may need an adaptor to connect it to the screens or projectors in various rooms on campus. If needed and based on availability, Audiovisual Services (avs@hamilton.edu, x4120) can provide Staff and Faculty with an adaptor to connect your computer.
Please also have a look at our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
Create a High-Quality Videoconference
HillChat
Environment Optimization
Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties.
General Considerations
Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation.
Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them.
Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television."
Lighting
Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should:
Ensure your environment is well-lit--turn on as many lights as possible;
Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation;
A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation;
If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience;
Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.
If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000.
Sound
Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of:
Echo/Feedback
A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology.
Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback.
Configuration
The peripherals required to perform a videoconference interoperate well, but are susceptible to problems. If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation.
Accessibility Issues
Hearing Aids/Lipreaders
All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation .
Location
Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider:
The ambient noise in their respective environments--loud environs equals bad conversations;
The people whom they might affect with the conversation--not everyone needs to be privy to the conversation;
The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
Create a High-Quality Videoconference
Mobile Device
Environment Optimization
Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties.
General Considerations
Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation.
Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them.
Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television."
Lighting
Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should:
Ensure your environment is well-lit--turn on as many lights as possible;
Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation;
A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation;
If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience;
Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.
If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000.
Sound
Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of:
Echo/Feedback
A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology.
Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback.
Configuration
The peripherals required to perform a videoconference interoperate well, but are susceptible to problems. If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation.
Accessibility Issues
Hearing Aids/Lipreaders
All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation .
Location
Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider:
The ambient noise in their respective environments--loud environs equals bad conversations;
The people whom they might affect with the conversation--not everyone needs to be privy to the conversation;
The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
Create a High-Quality Videoconference
Skype
Environment Optimization
Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties.
General Considerations
Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation.
Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them.
Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television."
Lighting
Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should:
Ensure your environment is well-lit--turn on as many lights as possible;
Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation;
A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation;
If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience;
Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.
If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000.
Sound
Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of:
Echo/Feedback
A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology.
Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback.
Configuration
The peripherals required to perform a videoconference interoperate well, but are susceptible to problems. If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation.
Accessibility Issues
Hearing Aids/Lipreaders
All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation .
Location
Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider:
The ambient noise in their respective environments--loud environs equals bad conversations;
The people whom they might affect with the conversation--not everyone needs to be privy to the conversation;
The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
ITS Videochat Cart
Skype
Overview
Videochats on personal and office computers are usually high quality and sufficient for most purposes. However, there are high-rask and/or high-value conversations (e.g. job interviews) for which a dedicated, dependable solution for Faculty and Staff is absolutely necessary. To satisfy this requirement, ITS created four ITS Videochat Carts, which are located in Burke Library, Spencer House, KJ, and the Taylor Science Center.
Each cart is equipped with a large LCD screen; a high-fidelity videocamera and microphone; an ITS-managed computer on which all videoconferencing software is installed; all of the necessary peripherals to operate the setup; and relevant documentation. ITS has carefully configured each cart to ensure that all components interact properly and well.
Reserving and Using the Cart
Reserving the Cart
Employees can reserve an ITS Videochat Cart via the Campus Events calendar.
You must reserve a space in Burke Library, the Taylor Science Center, Spencer House, or Kirner-Johnson--the home buildings of each cart--at least seven days prior to the videoconference. While completing your room reservation, be sure to indicate that you intend to videoconference. You will also need to submit your Skype or Google Chat handle.
Testing
ITS strongly encourages you to visit the Information Commons desk on the first floor of the Burke Library or the AV office in Kirner-Johnson Room 222e at least two days in advance of the event to test the Videochat Cart and the service to be used for the call. If you perform this test call, ITS can also provide staff support for your actual call if problems arise.
APPOINTMENTS CAN BE MADE HERE (Needs to be created)
Ideally, a test call will be performed with the other participant(s), but this may not be feasible.
ITS also recommends you follow the our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
Tandberg Videoconferences
What is a Tandberg Videoconference?
A Tandberg unit provides an unparalleled, high quality videoconference call via sophisticated hardware and support.
Why are Tandberg Videoconferences handled differently?
The process for configuring and running a Tandberg-facilitated videoconference is by far more complicated than a videoconference facilitated by Google Talk, Skype, or OoVoo:
All participants in the call must have Tandberg units or rent time at a facility equipped with Tandberg units;
There is a fee for using a Tandberg unit;
Tandberg units at Hamilton are permanently stationed in Burke Library, the Levitt Center, and the Taylor Science Center;
Tandberg videoconferences absolutely must be directly supported by a member of Audiovisual Services.
How can I tell if I should use a Tandberg Unit?
ITS recommends a Tandberg videoconference only for highest-priority calls (e.g final interviews for a high-ranking position.)
Skype and Google Talk have been used many times for interviews and courses on campus and are deemed completely satisfactory by users.
As always, ITS welcomes a conversation about your needs and will be happy to provide a recommendation at any time; please contact Audiovisual Services at avs@hamilton.edu or x4120.
I need to use the Tandberg unit. What should I do?
Faculty must fill out the TANDBERG VIDEOCONFERENCE REQUEST FORM (Needed);
Staff may use the Tandberg units for interviews with prospective employers, but the request must be initiated at Human Resources.
Students may use the Tandberg units for interviews with prospective employers, but the request must be initiated at the Career Center.
Videoconferencing Guide
Skype
Solutions
NOTE: Please click the name of the solution to select it. Also, please hover over links in the table for more information.
Scenarios
Google Talk
Skype
OoVoo
ITS Videochat Cart
Person-to-PersoIf your computer does not have a webcam or microphone, ITS recommends you purchase a Logitech HD Pro Webcam C920. ITS maintains a small pool of high-quality external webcams with integrated microphones that EMPLOYEES may check out. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.n Communication
✓
✓
✓
Guest SpeakerIf you wish to use a larger display or projector for your conversation, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable. Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on suitable locations.
✓
✓
Multi-person Conversations
(!Free: 25 audio 2 video For-Fee Features: 25 Audio 10 Video)
✓12 or fewer participants.
High-Quality, High-Risk ConversationsSolution for EMPLOYEES only. Students who need an extremely high quality video conversation should contact the Career Center (x4346.)
✓
Share Computer Screen
(!)Available for a fee. Try http://join.me
(!)Available for a fee. Try http://join.me
Maximum Number of Participants
2 audio or video
Available for a fee.25 Audio
2 Video/25 VideoFor a fee.
12 Audio/Video
Available Resources
If you wish to videoconference via a larger display or projector, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable.
Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on locations.
If your computer does not have a webcam or microphone, ITS maintains a small pool of high-quality external webcams with integrated microphones that may be checked out by Staff and Faculty for videoconferences. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.
Should you wish to purchase your own webcam/microphone unit, ITS recommends you purchase the Logitech HD Pro Webcam C920.
If you intend to use your own laptop for the videoconference, please note that you may need an adaptor to connect it to the screens or projectors in various rooms on campus. If needed and based on availability, Audiovisual Services (avs@hamilton.edu, x4120) can provide Staff and Faculty with an adaptor to connect your computer.
Please also have a look at our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
ITS Videochat Cart
Tandberg
Overview
Videochats on personal and office computers are usually high quality and sufficient for most purposes. However, there are high-rask and/or high-value conversations (e.g. job interviews) for which a dedicated, dependable solution for Faculty and Staff is absolutely necessary. To satisfy this requirement, ITS created four ITS Videochat Carts, which are located in Burke Library, Spencer House, KJ, and the Taylor Science Center.
Each cart is equipped with a large LCD screen; a high-fidelity videocamera and microphone; an ITS-managed computer on which all videoconferencing software is installed; all of the necessary peripherals to operate the setup; and relevant documentation. ITS has carefully configured each cart to ensure that all components interact properly and well.
Reserving and Using the Cart
Reserving the Cart
Employees can reserve an ITS Videochat Cart via the Campus Events calendar.
You must reserve a space in Burke Library, the Taylor Science Center, Spencer House, or Kirner-Johnson--the home buildings of each cart--at least seven days prior to the videoconference. While completing your room reservation, be sure to indicate that you intend to videoconference. You will also need to submit your Skype or Google Chat handle.
Testing
ITS strongly encourages you to visit the Information Commons desk on the first floor of the Burke Library or the AV office in Kirner-Johnson Room 222e at least two days in advance of the event to test the Videochat Cart and the service to be used for the call. If you perform this test call, ITS can also provide staff support for your actual call if problems arise.
APPOINTMENTS CAN BE MADE HERE (Needs to be created)
Ideally, a test call will be performed with the other participant(s), but this may not be feasible.
ITS also recommends you follow the our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
Tandberg Videoconferences
What is a Tandberg Videoconference?
A Tandberg unit provides an unparalleled, high quality videoconference call via sophisticated hardware and support.
Why are Tandberg Videoconferences handled differently?
The process for configuring and running a Tandberg-facilitated videoconference is by far more complicated than a videoconference facilitated by Google Talk, Skype, or OoVoo:
All participants in the call must have Tandberg units or rent time at a facility equipped with Tandberg units;
There is a fee for using a Tandberg unit;
Tandberg units at Hamilton are permanently stationed in Burke Library, the Levitt Center, and the Taylor Science Center;
Tandberg videoconferences absolutely must be directly supported by a member of Audiovisual Services.
How can I tell if I should use a Tandberg Unit?
ITS recommends a Tandberg videoconference only for highest-priority calls (e.g final interviews for a high-ranking position.)
Skype and Google Talk have been used many times for interviews and courses on campus and are deemed completely satisfactory by users.
As always, ITS welcomes a conversation about your needs and will be happy to provide a recommendation at any time; please contact Audiovisual Services at avs@hamilton.edu or x4120.
I need to use the Tandberg unit. What should I do?
Faculty must fill out the TANDBERG VIDEOCONFERENCE REQUEST FORM (Needed);
Staff may use the Tandberg units for interviews with prospective employers, but the request must be initiated at Human Resources.
Students may use the Tandberg units for interviews with prospective employers, but the request must be initiated at the Career Center.
Videoconferencing Guide
Tandberg
Solutions
NOTE: Please click the name of the solution to select it. Also, please hover over links in the table for more information.
Scenarios
Google Talk
Skype
OoVoo
ITS Videochat Cart
Person-to-PersoIf your computer does not have a webcam or microphone, ITS recommends you purchase a Logitech HD Pro Webcam C920. ITS maintains a small pool of high-quality external webcams with integrated microphones that EMPLOYEES may check out. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.n Communication
✓
✓
✓
Guest SpeakerIf you wish to use a larger display or projector for your conversation, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable. Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on suitable locations.
✓
✓
Multi-person Conversations
(!Free: 25 audio 2 video For-Fee Features: 25 Audio 10 Video)
✓12 or fewer participants.
High-Quality, High-Risk ConversationsSolution for EMPLOYEES only. Students who need an extremely high quality video conversation should contact the Career Center (x4346.)
✓
Share Computer Screen
(!)Available for a fee. Try http://join.me
(!)Available for a fee. Try http://join.me
Maximum Number of Participants
2 audio or video
Available for a fee.25 Audio
2 Video/25 VideoFor a fee.
12 Audio/Video
Available Resources
If you wish to videoconference via a larger display or projector, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable.
Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on locations.
If your computer does not have a webcam or microphone, ITS maintains a small pool of high-quality external webcams with integrated microphones that may be checked out by Staff and Faculty for videoconferences. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.
Should you wish to purchase your own webcam/microphone unit, ITS recommends you purchase the Logitech HD Pro Webcam C920.
If you intend to use your own laptop for the videoconference, please note that you may need an adaptor to connect it to the screens or projectors in various rooms on campus. If needed and based on availability, Audiovisual Services (avs@hamilton.edu, x4120) can provide Staff and Faculty with an adaptor to connect your computer.
Please also have a look at our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
Create a High-Quality Videoconference
Videoconference
Environment Optimization
Regardless which videoconferencing solution is chosen for the communication, it will be important to prepare the location where your call will take place so as to realize the most optimal, standard experience for all involved parties.
General Considerations
Regardless of the conversation type, if the communication is high-risk/high-value, at least one test should be performed with all participants before the actual conversation.
Remember that accidents can happen: pets can meander into the conversation and voice their opinions, cell phones have the potential of ringing, and items can fall and clatter. While all participants should attempt to prepare for these eventualities, it is best to just accept that they are a part of the conversation, a normative experience, and therefore look past them.
Remember that participants within the domain of the webcam and the microphone are involved in the videoconference: anything uttered or any act performed within range of either device will be transmitted to all participants. It behooves everyone to be aware (by dint of the Preview available on all computers/software) of what will be seen and heard before the videoconference begins. As the character Doctor Emmett Brown opined in the movie Back to the Future, "no wonder your president has to be an actor, [they] have to look good on television."
Lighting
Proper lighting is an essential ingredient for a successful, high-quality videoconference. "A webcam isn't the most flattering piece of technology," according to Stephen Winzenburg in an article for the Winter/Spring 2012 edition of the Chronicle of Higher Education, "[it can] make you appear gaunt, overweight, beady eyed, or narcoleptic. And often you look all those things at the same time." To ensure that all participants see each other in the best possible light, everyone should:
Ensure your environment is well-lit--turn on as many lights as possible;
Be mindful of such issues as camera angle, background, and any other light sources that might affect the conversation;
A room with a window might be a nice place to have a chat, but the sun streaming in can wreak havoc on the quality of the conversation;
If you must have a conversation in a room with a window, be sure to test your setup around the same time you anticipate having the conversation to ensure a uniform experience;
Test, test, test, test, test: almost all software and computers have the ability to provide participants with a preview and this preview is what other participants will actually see--make sure the contents of the preview are what you want the other participants to see.
If a high-quality conversation is desired, it may behoove participants to purchase a dedicated webcam. ITS has enjoyed success with devices like the Microsoft LifeCam HD-6000.
Sound
Problems with sound are reliable sources of videoconferencing woes. In addition to the ambient noise issue covered in the "Location" section, there are other potential problems one should be aware of:
Echo/Feedback
A problem arises whenever a sound input is colocated with a sound output: If you put a microphone IN FRONT of a speaker, a positive feedback loop will be generated, i.e. loud, screechy, piercing sound that is painful. Be sure either to place the speaker far away from the microphone, wear headphones to ameliorate the problem, or invest in a microphone with integrate anti-feedback technology.
Most laptops, all-in-one desktops (e.g. the iMac), and smartphones have built-in webcameras, microphones, and speakers. While they are sometimes configured to interoperate without generated feedback, one cannot rely on them working perfectly, especially for high-value conversations. All participants are STRONGLY encouraged to wear headphones to eliminate echoing/feedback.
Configuration
The peripherals required to perform a videoconference interoperate well, but are susceptible to problems. If participants are unable to hear each other, see each other, or connect, there may be a problem with the configuration of the peripherals, the software for the chat (e.g. Skype, Google Talk), or the drivers that the computer uses to communicate with the devices. While easier with the built-in microphone, webcam, speaker setup, problems can plague those setups. ITS strongly recommends testing the full setup before any videoconference. If problems are identified before the actual conversation, chances are better that they can be troubleshooted and resolved without conflicting with the actual conversation.
Accessibility Issues
Hearing Aids/Lipreaders
All communications conducted using these solutions will be affected to varying degrees by synchronicity issues. For example: participants may notice that mouths move independently of the sound they generate. While this is becoming a normative experience, it can be jarring, especially for those who need to read lips to understand what is being said. Proper balancing of audio is also key to ensure that participants whose hearing is impaired can participate equally in the conversation .
Location
Through the miracle of modern technology, these conversations can now take place at any time and in any location, e.g. cafés, libraries, street corners, dorm rooms, hospitals, vel sim. Just because they can take place in every location does not necessarily mean they ought to take place in every location. Both parties should consider:
The ambient noise in their respective environments--loud environs equals bad conversations;
The people whom they might affect with the conversation--not everyone needs to be privy to the conversation;
The speed of the internet conections at the locations--a low-speed DSL connection will not create a good videoconferencing experience (You can test your bandwidth here.)
ITS Videochat Cart
Videoconference
Overview
Videochats on personal and office computers are usually high quality and sufficient for most purposes. However, there are high-rask and/or high-value conversations (e.g. job interviews) for which a dedicated, dependable solution for Faculty and Staff is absolutely necessary. To satisfy this requirement, ITS created four ITS Videochat Carts, which are located in Burke Library, Spencer House, KJ, and the Taylor Science Center.
Each cart is equipped with a large LCD screen; a high-fidelity videocamera and microphone; an ITS-managed computer on which all videoconferencing software is installed; all of the necessary peripherals to operate the setup; and relevant documentation. ITS has carefully configured each cart to ensure that all components interact properly and well.
Reserving and Using the Cart
Reserving the Cart
Employees can reserve an ITS Videochat Cart via the Campus Events calendar.
You must reserve a space in Burke Library, the Taylor Science Center, Spencer House, or Kirner-Johnson--the home buildings of each cart--at least seven days prior to the videoconference. While completing your room reservation, be sure to indicate that you intend to videoconference. You will also need to submit your Skype or Google Chat handle.
Testing
ITS strongly encourages you to visit the Information Commons desk on the first floor of the Burke Library or the AV office in Kirner-Johnson Room 222e at least two days in advance of the event to test the Videochat Cart and the service to be used for the call. If you perform this test call, ITS can also provide staff support for your actual call if problems arise.
APPOINTMENTS CAN BE MADE HERE (Needs to be created)
Ideally, a test call will be performed with the other participant(s), but this may not be feasible.
ITS also recommends you follow the our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
Tandberg Videoconferences
What is a Tandberg Videoconference?
A Tandberg unit provides an unparalleled, high quality videoconference call via sophisticated hardware and support.
Why are Tandberg Videoconferences handled differently?
The process for configuring and running a Tandberg-facilitated videoconference is by far more complicated than a videoconference facilitated by Google Talk, Skype, or OoVoo:
All participants in the call must have Tandberg units or rent time at a facility equipped with Tandberg units;
There is a fee for using a Tandberg unit;
Tandberg units at Hamilton are permanently stationed in Burke Library, the Levitt Center, and the Taylor Science Center;
Tandberg videoconferences absolutely must be directly supported by a member of Audiovisual Services.
How can I tell if I should use a Tandberg Unit?
ITS recommends a Tandberg videoconference only for highest-priority calls (e.g final interviews for a high-ranking position.)
Skype and Google Talk have been used many times for interviews and courses on campus and are deemed completely satisfactory by users.
As always, ITS welcomes a conversation about your needs and will be happy to provide a recommendation at any time; please contact Audiovisual Services at avs@hamilton.edu or x4120.
I need to use the Tandberg unit. What should I do?
Faculty must fill out the TANDBERG VIDEOCONFERENCE REQUEST FORM (Needed);
Staff may use the Tandberg units for interviews with prospective employers, but the request must be initiated at Human Resources.
Students may use the Tandberg units for interviews with prospective employers, but the request must be initiated at the Career Center.
Videoconferencing Guide
Videoconference
Solutions
NOTE: Please click the name of the solution to select it. Also, please hover over links in the table for more information.
Scenarios
Google Talk
Skype
OoVoo
ITS Videochat Cart
Person-to-PersoIf your computer does not have a webcam or microphone, ITS recommends you purchase a Logitech HD Pro Webcam C920. ITS maintains a small pool of high-quality external webcams with integrated microphones that EMPLOYEES may check out. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.n Communication
✓
✓
✓
Guest SpeakerIf you wish to use a larger display or projector for your conversation, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable. Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on suitable locations.
✓
✓
Multi-person Conversations
(!Free: 25 audio 2 video For-Fee Features: 25 Audio 10 Video)
✓12 or fewer participants.
High-Quality, High-Risk ConversationsSolution for EMPLOYEES only. Students who need an extremely high quality video conversation should contact the Career Center (x4346.)
✓
Share Computer Screen
(!)Available for a fee. Try http://join.me
(!)Available for a fee. Try http://join.me
Maximum Number of Participants
2 audio or video
Available for a fee.25 Audio
2 Video/25 VideoFor a fee.
12 Audio/Video
Available Resources
If you wish to videoconference via a larger display or projector, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable.
Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on locations.
If your computer does not have a webcam or microphone, ITS maintains a small pool of high-quality external webcams with integrated microphones that may be checked out by Staff and Faculty for videoconferences. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.
Should you wish to purchase your own webcam/microphone unit, ITS recommends you purchase the Logitech HD Pro Webcam C920.
If you intend to use your own laptop for the videoconference, please note that you may need an adaptor to connect it to the screens or projectors in various rooms on campus. If needed and based on availability, Audiovisual Services (avs@hamilton.edu, x4120) can provide Staff and Faculty with an adaptor to connect your computer.
Please also have a look at our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
Videoconferencing Guide
ooVoo
Solutions
NOTE: Please click the name of the solution to select it. Also, please hover over links in the table for more information.
Scenarios
Google Talk
Skype
OoVoo
ITS Videochat Cart
Person-to-PersoIf your computer does not have a webcam or microphone, ITS recommends you purchase a Logitech HD Pro Webcam C920. ITS maintains a small pool of high-quality external webcams with integrated microphones that EMPLOYEES may check out. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.n Communication
✓
✓
✓
Guest SpeakerIf you wish to use a larger display or projector for your conversation, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable. Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on suitable locations.
✓
✓
Multi-person Conversations
(!Free: 25 audio 2 video For-Fee Features: 25 Audio 10 Video)
✓12 or fewer participants.
High-Quality, High-Risk ConversationsSolution for EMPLOYEES only. Students who need an extremely high quality video conversation should contact the Career Center (x4346.)
✓
Share Computer Screen
(!)Available for a fee. Try http://join.me
(!)Available for a fee. Try http://join.me
Maximum Number of Participants
2 audio or video
Available for a fee.25 Audio
2 Video/25 VideoFor a fee.
12 Audio/Video
Available Resources
If you wish to videoconference via a larger display or projector, the Hamilton Resource Calendar can help you find an appropriate room on campus for your conversation. Rooms equipped with LCD screens are especially suitable.
Audiovisual Services (avs@hamilton.edu, x4120) can offer advice on locations.
If your computer does not have a webcam or microphone, ITS maintains a small pool of high-quality external webcams with integrated microphones that may be checked out by Staff and Faculty for videoconferences. Please contact the ITS Help Desk (helpdesk@hamilton.edu, x4181) for reservation information.
Should you wish to purchase your own webcam/microphone unit, ITS recommends you purchase the Logitech HD Pro Webcam C920.
If you intend to use your own laptop for the videoconference, please note that you may need an adaptor to connect it to the screens or projectors in various rooms on campus. If needed and based on availability, Audiovisual Services (avs@hamilton.edu, x4120) can provide Staff and Faculty with an adaptor to connect your computer.
Please also have a look at our "Create a High-Quality Videoconference Guide" to make your call the highest-possible-quality.
