Resource Center - Antivirus - Hamilton College

Antivirus

Viruses are self-replicating computer programs. A virus attaches itself to and becomes part of another executable program to compromise and harm your computer.

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Virus Protection at Hamilton College

We recommend you start your Antivirus research by visiting this document.

AVG Antivirus

Installing AVG Anti-virus AVG Antivirus Windows XP, Windows Vista, Windows 7 Downloading Free AVG Open a web browser. In the address field type in free.avg.com. When the window loads under the Free basic protection windows on the web page click on Get it now! On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download. On the next web page that loads click on Download Now. On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file. Click Save File. Installing Free AVG Double click on the downloaded file to install AVG. Click on Run. Click Next. In the Acceptance Notice window click Accept. In the license agreement window click Accept. Install the Standard Installation by clicking Next. Click Next. Click Next. Click Finish. AVG First Run Wizard When the First Run Wizard window opens click Next. Configure when you would like AVG to scan your computer. Click Next. Click Next. Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next. Click Next to update AVG. Click Next. Click Next. Click Finish.
Virus Protection at Hamilton College AVG Antivirus Policy Note: Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Anti-virus Installation Instructions: (updated 12/5/2011) AVG for Windows Sophos Home Edition or iAntivirus for Mac (ITS recommended for Students only) The ITS Help Desk at x4181 will provide full support for the above Anti-virus software starting 5/13/2011. Employee Anti-virus Installation Instructions: (updated 2/23/2011) Macintosh Instructions (OS 10.4 & higher) (Employees) Windows XP/Vista/7 Instructions (off-campus) (Employees) If you have changed your Hamilton password and use Sophos on your home computer please use the following documenation to allow Sophos to update on your computer. How to change your password in Sophos (Windows & Mac) Sophos Users Manual Sophos - Windows (Endpoint Security) Sophos - Mac Sophos Anti-virus is free to employees for use on college-owned computers and for use on their home computers (for as long as they are employed by the college). Please be advised that this is a licensed software product. You will be asked to provide proper identification before you are allowed to obtain this software. If you prefer to have ITS assist you in installing Sophos on your office computer, please contact the ITS Help Desk at x4181.

Anti-spyware

Keep Your Computer Healthy and Safe Anti-spyware Ten Ways to Keep Your Computer Healthy and Your Files and Information Safe and Secure How to keep your computer running fast and free of viruses, spyware, and hackers. 1. Use hard to guess passwords Hard to guess passwords have eight or more characters, and include a mix of numbers, lower case letters, capital letters, and special characters. Do not use words that can be found in the dictionary or common names, and do NOT use your name! 2. Always be suspicious of unexpected e-mail and attachments. Do not open email attachments you are not expecting, even if they are from someone you know. Viruses from your friend's computer can send themselves to you! 3. Regularly download security updates. Security updates and patches for your operating system and other software will keep your information hidden from hackers. (Windows/MacIntosh) 4. Understand the risks associated with file sharing. Programs to share music/movies make your computer vulnerable and open to attack! Be sure to never give access to your computer through file sharing programs. 5. Use a firewall. A firewall is the first step in keeping your computer hidden from intruders. (Windows/MacIntosh) 6. Use anti-virus software. Be sure to keep it up-to-date and to scan for viruses daily. See the ITS virus support webpage for details. 7. Use anti-spyware software. Keep your anti-spyware programs updated and scan your computer daily. Do your best to avoid spyware by not clicking on suspicious links or popup windows. See the ITS spyware/adware support webpage for details. 8. Protect your computer before heading home for breaks. Make sure you are up-to-date with your anti-virus software and operating system. When home, be sure to practice careful internet browsing. 9. Back-up your important files. Save your important files in your SSS or ESS folder. This ensures that your files will be available in the event of a hard drive crash or other unexpected event.(Windows/MacIntosh) 10. Turn off your computer when not in use. Turning off your computer is the safest thing to do when it is not in use. It prevents hackers from gaining entry to your computer, it keeps your computer from overheating, and it saves energy to boot!
Spyware and Adware Anti-spyware Topics covered. What is spyware? How is spyware different from adware? Are cookies considered spyware? How to avoid spyware How to detect and remove spyware What is spyware? Spyware is software that is installed on your computer without your permission. It often tags along with free software you have downloaded or comes from "infected" web sites and/or links. The most common source of spyware is file sharing software (Kazaa, Blubster, etc.). Even innocent free programs (e.g. Comet Cursor) will come with spyware. In fact, it is best to assume that if the software is free, it comes with spyware attached. Its purpose is to report your browsing habits (web sites you've visited) to the publisher of the spyware software. They use this information to present you with pop-ups when you are browsing the Web. Sometimes the information gathered is also used to send you spam. Spyware can interfere with your network connection, slow down the performance of your computer and prevent legitimate software (such as Internet Explorer) from working properly. Back to top How is spyware different from adware? Spyware and Adware are essentially the same thing. The primary difference is that adware is used to pop-up ads that are meant to be meaningful to you, whereas spyware may pop-up ads that are offensive or have nothing to do with your interests. Both are annoying and can overwhelm your browser with pop-ups. Adware typically does not insert itself into your computer operating system as thoroughly as spyware. Back to top Are cookies considered spyware? Cookies are used in a manner similar to adware and spyware. They report information about you back to the publisher of the cookie. Many, many web sites use cookies. Respectable sites, such as Amazon.com, use cookies responsibly. They only store information directly related to the use of their web pages. For example, it is used to suggest products based on your past purchases. Other sites gather more information than they should. Cookies can safely be deleted and are usually recreated when you revisit the site (sometimes you will have to login to the site before the cookie is reset). Internet Explorer includes a button in its "options" window that allows you to quickly remove all cookies. Back to top How to avoid spyware Do not click on banners that appear at the top of web pages even if they look like a fun game, they say you are a winner or they are going to help you correct a potential problem on your computer (your clock is wrong, you have spyware, etc.). Do not download free software. If you must use free software, be as selective as possible and only install that which is completely necessary. Use trustworthy web sites. Do not click on AIM or MSN profile links unless you are absolutely certain they are real. Ask your friend if they know the link is there before you click on it. Do not follow links in spam e-mail messages. They often take you to sites that install spyware on your computer. Music/file sharing is illegal. It is also a pipeline to spyware, viruses and hackers. Is it worth it? Back to top How to detect and remove spyware ITS is currently suggesting students use AVG Antivirus for Windows computers. Click here for installation instructions: https://my.hamilton.edu/information-technology-services/resource-center/installing-avg-anti-virus. For Macintosh computers, the ITS recommends iAntivirus or Sophos Home Edition. Click here for installation instructions: http://my.hamilton.edu/information-technology-services/resource-center/sophos-home-edition-for-mac Removing spyware may sometimes disable the software with which it came. In some cases the spyware cannot be removed until the free software it came with is also removed. Back to top
Virus Protection at Hamilton College Anti-spyware Policy Note: Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Anti-virus Installation Instructions: (updated 12/5/2011) AVG for Windows Sophos Home Edition or iAntivirus for Mac (ITS recommended for Students only) The ITS Help Desk at x4181 will provide full support for the above Anti-virus software starting 5/13/2011. Employee Anti-virus Installation Instructions: (updated 2/23/2011) Macintosh Instructions (OS 10.4 & higher) (Employees) Windows XP/Vista/7 Instructions (off-campus) (Employees) If you have changed your Hamilton password and use Sophos on your home computer please use the following documenation to allow Sophos to update on your computer. How to change your password in Sophos (Windows & Mac) Sophos Users Manual Sophos - Windows (Endpoint Security) Sophos - Mac Sophos Anti-virus is free to employees for use on college-owned computers and for use on their home computers (for as long as they are employed by the college). Please be advised that this is a licensed software product. You will be asked to provide proper identification before you are allowed to obtain this software. If you prefer to have ITS assist you in installing Sophos on your office computer, please contact the ITS Help Desk at x4181.

Antivirus

Getting Started With Information Technology Antivirus Getting Started With Information Technology NOTE: The information on this page is fully up-to-date and accurate for the 2011-12 academic year. This page connects new and returning members of the Hamilton College community to the most up-to-date information on networking, personal computer systems and standards. Whether you've never been to Hamilton, or you've just been away for a semester or two, this is the place to find out about the information technology environment. Why Bring a Laptop Computer to Campus? The campus has universally distributed connectivity via ethernet and wireless. This will make it easy for you to use your computer anywhere on campus (e.g., in the library), even bring it to class or the place you most prefer to study; You will want to continue to use your computer when you go home for breaks; Laptops take up less space in your room; If you have a problem, laptops can be easily transported to our Help Desk. What do I Need to Know About Bringing a Computer to Campus? Have a computer you need connected to the Hamilton network? Want to purchase your own computer, and be sure it can be connected to the network? Follow this link for information on minimum and recommended system requirements and network connectivity. Virus Protection Virus Protection Information Policy Note Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Phone and Voice Mail Overview Cable Television Information Contact Us E-mail us at: helpdesk@hamilton.edu Or, if you just want to hear a friendly voice, phone 315-859-4181. We'll be sure that someone gets back to you within one business day.
Installing AVG Anti-virus Antivirus Windows XP, Windows Vista, Windows 7 Downloading Free AVG Open a web browser. In the address field type in free.avg.com. When the window loads under the Free basic protection windows on the web page click on Get it now! On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download. On the next web page that loads click on Download Now. On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file. Click Save File. Installing Free AVG Double click on the downloaded file to install AVG. Click on Run. Click Next. In the Acceptance Notice window click Accept. In the license agreement window click Accept. Install the Standard Installation by clicking Next. Click Next. Click Next. Click Finish. AVG First Run Wizard When the First Run Wizard window opens click Next. Configure when you would like AVG to scan your computer. Click Next. Click Next. Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next. Click Next to update AVG. Click Next. Click Next. Click Finish.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees Antivirus For Off Campus Use Removal of old Sophos (if necessary) NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos 1. At Finder click on your hard drive icon. 2. Open the folder Library. 3. Open the folder Application Support. 4. Open the folder Sophos Anti-virus. 5. Launch the Remove Sophos Anti-virus. 6. Once Sophos is removed from the computer you can install the new version of Sophos. Downloading and Installing Sophos 1. Launch Firefox. NOTE: Safari will not work to download Sophos. 2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos 3. In the dialog box that appears type in your Hamilton Network password. 4. Click OK. 5. Click on the folder link Sophos Mac OS 10.2 & above. 6. Click on the link ESCOSX.zip to download the Sophos installer on your computer. 7. In the dialog box that appears, choose the bullet in front of Save File. 8. Click OK. 9. Locate the ESCOSX.zip that you downloaded. 10. Double click on the ESCOSX.zip to unpack the file folder. Installing Sophos 1. Close all other applications. 2. Open the folder ESCOSX file folder on the desktop. 3. Double-click on the file Sophos Anti-Virus.mpkg. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 4. Click Continue in window This package contains a program that … 5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue. 6. The Important Information screen appears. Click Continue. 7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue. 8. The Standard Install screen appears. Click Install. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer. 9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close. Configuring Sophos 1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar. 2. Select Open Sophos Anti-virus Preferences. 3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner. 4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 5. Click on the AutoUpdate tab (see figure below.) 6. On the Update from primary location select Company web server. 7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx 8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field. 9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server. 10. Place a check in the box labeled Check for updates on connection to network or internet. 11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences. What to Expect When You’re Finished 1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found. 2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective. 3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below. Repairing Disk Permissions 1. In your hard drive, open your Applications folder and then open the Utilities folder. 2. Open Disk Utility. 3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions. 4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes. 5. When finished, you’ll be notified that the Permissions repair is complete. 6. Quit Disk Utility.
Keep Your Computer Healthy and Safe Antivirus Ten Ways to Keep Your Computer Healthy and Your Files and Information Safe and Secure How to keep your computer running fast and free of viruses, spyware, and hackers. 1. Use hard to guess passwords Hard to guess passwords have eight or more characters, and include a mix of numbers, lower case letters, capital letters, and special characters. Do not use words that can be found in the dictionary or common names, and do NOT use your name! 2. Always be suspicious of unexpected e-mail and attachments. Do not open email attachments you are not expecting, even if they are from someone you know. Viruses from your friend's computer can send themselves to you! 3. Regularly download security updates. Security updates and patches for your operating system and other software will keep your information hidden from hackers. (Windows/MacIntosh) 4. Understand the risks associated with file sharing. Programs to share music/movies make your computer vulnerable and open to attack! Be sure to never give access to your computer through file sharing programs. 5. Use a firewall. A firewall is the first step in keeping your computer hidden from intruders. (Windows/MacIntosh) 6. Use anti-virus software. Be sure to keep it up-to-date and to scan for viruses daily. See the ITS virus support webpage for details. 7. Use anti-spyware software. Keep your anti-spyware programs updated and scan your computer daily. Do your best to avoid spyware by not clicking on suspicious links or popup windows. See the ITS spyware/adware support webpage for details. 8. Protect your computer before heading home for breaks. Make sure you are up-to-date with your anti-virus software and operating system. When home, be sure to practice careful internet browsing. 9. Back-up your important files. Save your important files in your SSS or ESS folder. This ensures that your files will be available in the event of a hard drive crash or other unexpected event.(Windows/MacIntosh) 10. Turn off your computer when not in use. Turning off your computer is the safest thing to do when it is not in use. It prevents hackers from gaining entry to your computer, it keeps your computer from overheating, and it saves energy to boot!
Policies - Access to Information Technology Resources Antivirus Policies Access to Information Technology Resources Eligibility Information Technology Resources (computer hardware, software, telephone systems, cable television, networks, services, data, and other information) are made available at Hamilton to support and facilitate the teaching, research and administrative functions of the College. Electronic resources include: Group I (electronic mail, listservs, personal calendar, portal, Blackboard course management system, network storage, campus ID card) Group II (Web Advisor) Group III (Login access to Datatel) Access to electronic resources for employees, students, spouses/partners, and alumni is enabled through username and password provided to individuals according to the following guidelines. Non-Faculty Employees are given access to Group I resources upon notification of hire. Access to Group III resources is by request from the Department Head. Non-Faculty employee access to all resources is removed at the end of business on the last date of employment. As soon as an employee gives notice, he/she should enable a "vacation" (auto-responder) message to indicate his/her last date of employment and to provide correspondents with an alternate address to which they should address future College business. Employees should also remove any personal e-mail or files from their accounts during this period. Faculty are given access to Group I resources and Group II resources upon notification of hire. Access to Group III resources is by request by the Dean of Faculty. Faculty access to all resources is removed at the end of business three months after the last date of employment. A request for a brief extension of e-mail privileges may be made to the Dean of Faculty. Upon request to the Dean of Faculty an emeritus faculty member can retain his/her Hamilton e-mail address for as long as desired. Students are given access to Group I and Group II resources upon making an acceptance deposit to the College. Students who work in administrative offices may be granted limited access to Group III resources. Student access to all resources is removed three months after withdrawal or graduation. A request for a brief extension of e-mail privileges may be made to the Director, Help Desk and Training Services in ITS. Graduates are automatically eligible for access to the Hamilton alumni directory. As part of the directory, alumni have access to an e-mail forwarding service. Each alumnus can create a username@alumni.hamilton.edu which will automatically forward e-mail to an e-mail account they have with an Internet Service Provider (e.g. AOL). Information Technology Resources (computer hardware, software, telephone systems, cable television, networks, services, data, and other information) are made available at Hamilton to support and facilitate the teaching, research and administrative functions of the College. Access to these resources is provided to employees of the College (faculty, administration, staff, maintenance and operations) and enrolled students consistent with their responsibilities. E-mail accounts are continued for Hamilton alumni for three months after graduation, and may be extended by special request to the e-mail administrator. Other individuals, upon submission of a request, may be granted access to some, or all, of Hamilton's IT resources by the Vice President for Information Technology. Generally, such individuals will have some association with the College. The terms of access will be stated at the time access is granted. Under no circumstance may anyone use College IT resources for profit-making activities, in ways that are illegal (e.g. copyright violations), that threaten the College's tax-exempt or other status, or interfere with reasonable use by other members of the College community. Convention For User Names The standard Hamilton naming convention for access to electronic systems comprises the first initial of the first name, followed by (up to seven characters of) the last name. If duplicates occur, the middle initial is generally used to resolve ambiguity. Access in Residence Halls Residence hall connections are intended to provide students with access to telephone and cable television services, and the campus data network. One telephone, cable television, and data network connection is provided for each student. Network connections, wiring, equipment, or jacks may not be altered or extended beyond the location of their intended use. Students must provide their own telephones, televisions, computers, software, and Ethernet cards that meet minimum Hamilton standards. Information on current minimum standards and recommended configurations is available online. Network standards are updated annually. Any costs incurred to repair damages to a network, telephone, or cable television jack in a residence hall room will be divided equally, and billed to the students residing in that room. Management of Internet Bandwidth The campus network, including our connection to the Internet, is a critical shared resource for supporting the academic program. Uses of our Internet connection that are central to the academic/administrative mission of the college (e.g. access to Hamilton web, e-mail, and Blackboard Courseinfo servers) will receive higher priority during times when classes are in session, offices are open, and in the evenings when preparation takes place (i.e. critical times). Low priority uses, including recreational uses, are peripheral to our mission and will receive lower priority during critical times. Between the hours of 7 a.m. and 2 a.m. each day (critical times): With the exception of web traffic a fixed percentage of bandwidth is allocated between the residence halls and the Internet. Access to the Hamilton e-mail, web, and Blackboard Courseinfo servers from off-campus is the highest priority. Incoming or outgoing web traffic between the Internet and the campus network is the next highest priority. Peer-to-Peer Internet applications (applications for distributing videos, music, software, etc.) receive the lowest priority. Between the hours of 2 a.m. and 7 a.m. (non-critical times): There will be no restrictions on bandwidth. The quality and volume of our Internet traffic is regularly monitored to assure that critical applications are available to members of the community. Hamilton does not monitor the content of traffic on the network. It is the responsibility of each person using college resources, including the network, to do so in an ethical and legal manner. Particular attention should be given to observing copyright laws for digital materials. Personal Computers on the Network Internet addresses are provided dynamically through a Dynamic Host Configuration Protocol (DHCP) system. In order to obtain a static Internet (TCP/IP) computer address the owner of the system must register the computer with ITS network services. The rules and regulations contained in this policy pertaining to electronic mail and Internet access are equally applicable to the use of personal machines for file sharing or as servers. If bandwidth or other problems occur, ITS reserves the right to discontinue access to the machine. Computers connected to the network may not be used as servers for private enterprises, commercial activity, or personal profit. Computers connected to the network may not be used to provide access to the Internet for anyone not formally affiliated with the College. If personal computers on the Hamilton network are used as servers, the administrator has the additional responsibility to respond to any use of the server that is in violation of these policies and procedures. Server administrators must take steps to prevent recurrence of such violations and report these violations to the Hamilton Network Administrator (hostmaster@hamilton.edu). ITS reserves the rights to disconnect any network port whose activity causes an adverse effect on the network or on any other user. Network connections may also be revoked in the case of malicious or inappropriate computing activity on the network. See Noncompliance and Sanctions for examples of these activities. ITS reserves the right to restrict access to the network during expansion, or for diagnostic and maintenance services. Every effort will be made to provide advance notification and to schedule such disruptions during times of minimum impact and traffic. Virus Protection Hamilton College requires all computers connected to the network to have up-to-date virus protection. Failure to do so will result in the loss of connectivity to the Hamilton College network until the situation is corrected. Sophos anti-virus software is provided free to all students. Other anti-virus products may be substituted for Sophos Anti-Virus as long as they are kept current. In addition, all attachments to e-mail sent to the Hamilton mail server are scanned for viruses. If an attachment is found to be infected it is deleted and a text file is attached to the e-mail message (called substitute.txt) informing the receiver that the attachment was infected with a virus. The receiver can then contact the sender to have the message retransmitted after the attachment has been cleaned of the virus. Windows Updates All computers running the Microsoft Windows operating system and connected to the Hamilton College network must be kept up-to-date with critical service updates from Microsoft. Failure to do so will result in the loss of connectivity to the Hamilton College network until the situation is corrected. Individuals wanting to request an exception to the Windows update policy must do so in writing to the Vice President for Information Technology. Network Connections in Departments All offices, laboratories, and classrooms on campus are wired for access to the network. If departments request additional network jacks, or if network connections need to be moved to different locations, the department should request this service through ITS. The department will be billed for charges resulting from moves, additions, and changes. Network connections, wiring, equipment, or jacks may not be altered or extended beyond the location of their intended use. Any costs incurred to repair damages to a network, telephone, or cable television jack in a department will be billed to that department. Dial-Up Connections For all campus users the primary access to Hamilton computing services is through the campus network. Dial-in access via modem is not provided.
Sophos Home Edition on Mac OS X 10.4-10.7 for Students Antivirus Students Only As Macintosh becomes more popular, it is increasingly a target for an emerging group of viruses and spyware designed specifically for the Mac operating system. It is in the best interests of Mac users to take action now to protect their systems. This document explains how to download and install Sophos’ free Anti-Virus solution for student Mac users. Download Sophos Anti-Virus 1. Visit the Sophos Anti-Virus for Mac Home Edition page on the Sophos website: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx 2. Click on the Download Now button: 3. When prompted, click the Save File button. 4. Select Desktop as the save location and then click the Save button. Installing Sophos Anti-Virus 1. Double-click the savosx_72_he.dmg file that you just downloaded to the desktop. It will mount and automatically open Sophos Anti-Virus Home Edition OS X 10.4 . 2. Double-click on Sophos Anti-Virus Home Edition.mpkg. 3. When prompted that “This package will run a program to determine if the software can be installed,” click the Continue button. This will check your system for any possible conflicts that would prevent Sophos from installing. 4. If there are no conflicts, the Welcome Screen will appear. Click Continue. 5. At the Software License Agreement screen, click Continue. 6. Click the Agree button. 7. At the Select a Destination screen, click on Macintosh HD (for most, this will be the only option) and then click Continue. 8. At the Sophos Anti-Virus Updates screen, click Continue. 9. At the Standard Install screen, click the Install button to proceed with the installation. 10. When prompted, enter your username and password for your Mac computer. 11. At the Completion screen, take a moment to read through the brief information on how to use Sophos Anti-Virus for Mac Home Edition. Click Continue. 12. At the Installation was Successful screen, click Close. 13. You should now have a black Sophos shield icon in the Menu Bar at the upper right of your screen. How Do I Use Sophos Anti-Virus for Mac Home Edition? Sophos runs in the background and scans files for threats whenever the files are opened. If you want to perform a manual scan of all your files, click the black Sophos shield in the menu bar and select Scan Local Drives.
Spyware and Adware Antivirus Topics covered. What is spyware? How is spyware different from adware? Are cookies considered spyware? How to avoid spyware How to detect and remove spyware What is spyware? Spyware is software that is installed on your computer without your permission. It often tags along with free software you have downloaded or comes from "infected" web sites and/or links. The most common source of spyware is file sharing software (Kazaa, Blubster, etc.). Even innocent free programs (e.g. Comet Cursor) will come with spyware. In fact, it is best to assume that if the software is free, it comes with spyware attached. Its purpose is to report your browsing habits (web sites you've visited) to the publisher of the spyware software. They use this information to present you with pop-ups when you are browsing the Web. Sometimes the information gathered is also used to send you spam. Spyware can interfere with your network connection, slow down the performance of your computer and prevent legitimate software (such as Internet Explorer) from working properly. Back to top How is spyware different from adware? Spyware and Adware are essentially the same thing. The primary difference is that adware is used to pop-up ads that are meant to be meaningful to you, whereas spyware may pop-up ads that are offensive or have nothing to do with your interests. Both are annoying and can overwhelm your browser with pop-ups. Adware typically does not insert itself into your computer operating system as thoroughly as spyware. Back to top Are cookies considered spyware? Cookies are used in a manner similar to adware and spyware. They report information about you back to the publisher of the cookie. Many, many web sites use cookies. Respectable sites, such as Amazon.com, use cookies responsibly. They only store information directly related to the use of their web pages. For example, it is used to suggest products based on your past purchases. Other sites gather more information than they should. Cookies can safely be deleted and are usually recreated when you revisit the site (sometimes you will have to login to the site before the cookie is reset). Internet Explorer includes a button in its "options" window that allows you to quickly remove all cookies. Back to top How to avoid spyware Do not click on banners that appear at the top of web pages even if they look like a fun game, they say you are a winner or they are going to help you correct a potential problem on your computer (your clock is wrong, you have spyware, etc.). Do not download free software. If you must use free software, be as selective as possible and only install that which is completely necessary. Use trustworthy web sites. Do not click on AIM or MSN profile links unless you are absolutely certain they are real. Ask your friend if they know the link is there before you click on it. Do not follow links in spam e-mail messages. They often take you to sites that install spyware on your computer. Music/file sharing is illegal. It is also a pipeline to spyware, viruses and hackers. Is it worth it? Back to top How to detect and remove spyware ITS is currently suggesting students use AVG Antivirus for Windows computers. Click here for installation instructions: https://my.hamilton.edu/information-technology-services/resource-center/installing-avg-anti-virus. For Macintosh computers, the ITS recommends iAntivirus or Sophos Home Edition. Click here for installation instructions: http://my.hamilton.edu/information-technology-services/resource-center/sophos-home-edition-for-mac Removing spyware may sometimes disable the software with which it came. In some cases the spyware cannot be removed until the free software it came with is also removed. Back to top
Virus Protection at Hamilton College Antivirus Policy Note: Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Anti-virus Installation Instructions: (updated 12/5/2011) AVG for Windows Sophos Home Edition or iAntivirus for Mac (ITS recommended for Students only) The ITS Help Desk at x4181 will provide full support for the above Anti-virus software starting 5/13/2011. Employee Anti-virus Installation Instructions: (updated 2/23/2011) Macintosh Instructions (OS 10.4 & higher) (Employees) Windows XP/Vista/7 Instructions (off-campus) (Employees) If you have changed your Hamilton password and use Sophos on your home computer please use the following documenation to allow Sophos to update on your computer. How to change your password in Sophos (Windows & Mac) Sophos Users Manual Sophos - Windows (Endpoint Security) Sophos - Mac Sophos Anti-virus is free to employees for use on college-owned computers and for use on their home computers (for as long as they are employed by the college). Please be advised that this is a licensed software product. You will be asked to provide proper identification before you are allowed to obtain this software. If you prefer to have ITS assist you in installing Sophos on your office computer, please contact the ITS Help Desk at x4181.

Buying

Getting Started With Information Technology Buying Getting Started With Information Technology NOTE: The information on this page is fully up-to-date and accurate for the 2011-12 academic year. This page connects new and returning members of the Hamilton College community to the most up-to-date information on networking, personal computer systems and standards. Whether you've never been to Hamilton, or you've just been away for a semester or two, this is the place to find out about the information technology environment. Why Bring a Laptop Computer to Campus? The campus has universally distributed connectivity via ethernet and wireless. This will make it easy for you to use your computer anywhere on campus (e.g., in the library), even bring it to class or the place you most prefer to study; You will want to continue to use your computer when you go home for breaks; Laptops take up less space in your room; If you have a problem, laptops can be easily transported to our Help Desk. What do I Need to Know About Bringing a Computer to Campus? Have a computer you need connected to the Hamilton network? Want to purchase your own computer, and be sure it can be connected to the network? Follow this link for information on minimum and recommended system requirements and network connectivity. Virus Protection Virus Protection Information Policy Note Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Phone and Voice Mail Overview Cable Television Information Contact Us E-mail us at: helpdesk@hamilton.edu Or, if you just want to hear a friendly voice, phone 315-859-4181. We'll be sure that someone gets back to you within one business day.

Policies - Access to Information Technology Resources Email Policies Access to Information Technology Resources Eligibility Information Technology Resources (computer hardware, software, telephone systems, cable television, networks, services, data, and other information) are made available at Hamilton to support and facilitate the teaching, research and administrative functions of the College. Electronic resources include: Group I (electronic mail, listservs, personal calendar, portal, Blackboard course management system, network storage, campus ID card) Group II (Web Advisor) Group III (Login access to Datatel) Access to electronic resources for employees, students, spouses/partners, and alumni is enabled through username and password provided to individuals according to the following guidelines. Non-Faculty Employees are given access to Group I resources upon notification of hire. Access to Group III resources is by request from the Department Head. Non-Faculty employee access to all resources is removed at the end of business on the last date of employment. As soon as an employee gives notice, he/she should enable a "vacation" (auto-responder) message to indicate his/her last date of employment and to provide correspondents with an alternate address to which they should address future College business. Employees should also remove any personal e-mail or files from their accounts during this period. Faculty are given access to Group I resources and Group II resources upon notification of hire. Access to Group III resources is by request by the Dean of Faculty. Faculty access to all resources is removed at the end of business three months after the last date of employment. A request for a brief extension of e-mail privileges may be made to the Dean of Faculty. Upon request to the Dean of Faculty an emeritus faculty member can retain his/her Hamilton e-mail address for as long as desired. Students are given access to Group I and Group II resources upon making an acceptance deposit to the College. Students who work in administrative offices may be granted limited access to Group III resources. Student access to all resources is removed three months after withdrawal or graduation. A request for a brief extension of e-mail privileges may be made to the Director, Help Desk and Training Services in ITS. Graduates are automatically eligible for access to the Hamilton alumni directory. As part of the directory, alumni have access to an e-mail forwarding service. Each alumnus can create a username@alumni.hamilton.edu which will automatically forward e-mail to an e-mail account they have with an Internet Service Provider (e.g. AOL). Information Technology Resources (computer hardware, software, telephone systems, cable television, networks, services, data, and other information) are made available at Hamilton to support and facilitate the teaching, research and administrative functions of the College. Access to these resources is provided to employees of the College (faculty, administration, staff, maintenance and operations) and enrolled students consistent with their responsibilities. E-mail accounts are continued for Hamilton alumni for three months after graduation, and may be extended by special request to the e-mail administrator. Other individuals, upon submission of a request, may be granted access to some, or all, of Hamilton's IT resources by the Vice President for Information Technology. Generally, such individuals will have some association with the College. The terms of access will be stated at the time access is granted. Under no circumstance may anyone use College IT resources for profit-making activities, in ways that are illegal (e.g. copyright violations), that threaten the College's tax-exempt or other status, or interfere with reasonable use by other members of the College community. Convention For User Names The standard Hamilton naming convention for access to electronic systems comprises the first initial of the first name, followed by (up to seven characters of) the last name. If duplicates occur, the middle initial is generally used to resolve ambiguity. Access in Residence Halls Residence hall connections are intended to provide students with access to telephone and cable television services, and the campus data network. One telephone, cable television, and data network connection is provided for each student. Network connections, wiring, equipment, or jacks may not be altered or extended beyond the location of their intended use. Students must provide their own telephones, televisions, computers, software, and Ethernet cards that meet minimum Hamilton standards. Information on current minimum standards and recommended configurations is available online. Network standards are updated annually. Any costs incurred to repair damages to a network, telephone, or cable television jack in a residence hall room will be divided equally, and billed to the students residing in that room. Management of Internet Bandwidth The campus network, including our connection to the Internet, is a critical shared resource for supporting the academic program. Uses of our Internet connection that are central to the academic/administrative mission of the college (e.g. access to Hamilton web, e-mail, and Blackboard Courseinfo servers) will receive higher priority during times when classes are in session, offices are open, and in the evenings when preparation takes place (i.e. critical times). Low priority uses, including recreational uses, are peripheral to our mission and will receive lower priority during critical times. Between the hours of 7 a.m. and 2 a.m. each day (critical times): With the exception of web traffic a fixed percentage of bandwidth is allocated between the residence halls and the Internet. Access to the Hamilton e-mail, web, and Blackboard Courseinfo servers from off-campus is the highest priority. Incoming or outgoing web traffic between the Internet and the campus network is the next highest priority. Peer-to-Peer Internet applications (applications for distributing videos, music, software, etc.) receive the lowest priority. Between the hours of 2 a.m. and 7 a.m. (non-critical times): There will be no restrictions on bandwidth. The quality and volume of our Internet traffic is regularly monitored to assure that critical applications are available to members of the community. Hamilton does not monitor the content of traffic on the network. It is the responsibility of each person using college resources, including the network, to do so in an ethical and legal manner. Particular attention should be given to observing copyright laws for digital materials. Personal Computers on the Network Internet addresses are provided dynamically through a Dynamic Host Configuration Protocol (DHCP) system. In order to obtain a static Internet (TCP/IP) computer address the owner of the system must register the computer with ITS network services. The rules and regulations contained in this policy pertaining to electronic mail and Internet access are equally applicable to the use of personal machines for file sharing or as servers. If bandwidth or other problems occur, ITS reserves the right to discontinue access to the machine. Computers connected to the network may not be used as servers for private enterprises, commercial activity, or personal profit. Computers connected to the network may not be used to provide access to the Internet for anyone not formally affiliated with the College. If personal computers on the Hamilton network are used as servers, the administrator has the additional responsibility to respond to any use of the server that is in violation of these policies and procedures. Server administrators must take steps to prevent recurrence of such violations and report these violations to the Hamilton Network Administrator (hostmaster@hamilton.edu). ITS reserves the rights to disconnect any network port whose activity causes an adverse effect on the network or on any other user. Network connections may also be revoked in the case of malicious or inappropriate computing activity on the network. See Noncompliance and Sanctions for examples of these activities. ITS reserves the right to restrict access to the network during expansion, or for diagnostic and maintenance services. Every effort will be made to provide advance notification and to schedule such disruptions during times of minimum impact and traffic. Virus Protection Hamilton College requires all computers connected to the network to have up-to-date virus protection. Failure to do so will result in the loss of connectivity to the Hamilton College network until the situation is corrected. Sophos anti-virus software is provided free to all students. Other anti-virus products may be substituted for Sophos Anti-Virus as long as they are kept current. In addition, all attachments to e-mail sent to the Hamilton mail server are scanned for viruses. If an attachment is found to be infected it is deleted and a text file is attached to the e-mail message (called substitute.txt) informing the receiver that the attachment was infected with a virus. The receiver can then contact the sender to have the message retransmitted after the attachment has been cleaned of the virus. Windows Updates All computers running the Microsoft Windows operating system and connected to the Hamilton College network must be kept up-to-date with critical service updates from Microsoft. Failure to do so will result in the loss of connectivity to the Hamilton College network until the situation is corrected. Individuals wanting to request an exception to the Windows update policy must do so in writing to the Vice President for Information Technology. Network Connections in Departments All offices, laboratories, and classrooms on campus are wired for access to the network. If departments request additional network jacks, or if network connections need to be moved to different locations, the department should request this service through ITS. The department will be billed for charges resulting from moves, additions, and changes. Network connections, wiring, equipment, or jacks may not be altered or extended beyond the location of their intended use. Any costs incurred to repair damages to a network, telephone, or cable television jack in a department will be billed to that department. Dial-Up Connections For all campus users the primary access to Hamilton computing services is through the campus network. Dial-in access via modem is not provided.

Hardware

Policies - Access to Information Technology Resources Hardware Policies Access to Information Technology Resources Eligibility Information Technology Resources (computer hardware, software, telephone systems, cable television, networks, services, data, and other information) are made available at Hamilton to support and facilitate the teaching, research and administrative functions of the College. Electronic resources include: Group I (electronic mail, listservs, personal calendar, portal, Blackboard course management system, network storage, campus ID card) Group II (Web Advisor) Group III (Login access to Datatel) Access to electronic resources for employees, students, spouses/partners, and alumni is enabled through username and password provided to individuals according to the following guidelines. Non-Faculty Employees are given access to Group I resources upon notification of hire. Access to Group III resources is by request from the Department Head. Non-Faculty employee access to all resources is removed at the end of business on the last date of employment. As soon as an employee gives notice, he/she should enable a "vacation" (auto-responder) message to indicate his/her last date of employment and to provide correspondents with an alternate address to which they should address future College business. Employees should also remove any personal e-mail or files from their accounts during this period. Faculty are given access to Group I resources and Group II resources upon notification of hire. Access to Group III resources is by request by the Dean of Faculty. Faculty access to all resources is removed at the end of business three months after the last date of employment. A request for a brief extension of e-mail privileges may be made to the Dean of Faculty. Upon request to the Dean of Faculty an emeritus faculty member can retain his/her Hamilton e-mail address for as long as desired. Students are given access to Group I and Group II resources upon making an acceptance deposit to the College. Students who work in administrative offices may be granted limited access to Group III resources. Student access to all resources is removed three months after withdrawal or graduation. A request for a brief extension of e-mail privileges may be made to the Director, Help Desk and Training Services in ITS. Graduates are automatically eligible for access to the Hamilton alumni directory. As part of the directory, alumni have access to an e-mail forwarding service. Each alumnus can create a username@alumni.hamilton.edu which will automatically forward e-mail to an e-mail account they have with an Internet Service Provider (e.g. AOL). Information Technology Resources (computer hardware, software, telephone systems, cable television, networks, services, data, and other information) are made available at Hamilton to support and facilitate the teaching, research and administrative functions of the College. Access to these resources is provided to employees of the College (faculty, administration, staff, maintenance and operations) and enrolled students consistent with their responsibilities. E-mail accounts are continued for Hamilton alumni for three months after graduation, and may be extended by special request to the e-mail administrator. Other individuals, upon submission of a request, may be granted access to some, or all, of Hamilton's IT resources by the Vice President for Information Technology. Generally, such individuals will have some association with the College. The terms of access will be stated at the time access is granted. Under no circumstance may anyone use College IT resources for profit-making activities, in ways that are illegal (e.g. copyright violations), that threaten the College's tax-exempt or other status, or interfere with reasonable use by other members of the College community. Convention For User Names The standard Hamilton naming convention for access to electronic systems comprises the first initial of the first name, followed by (up to seven characters of) the last name. If duplicates occur, the middle initial is generally used to resolve ambiguity. Access in Residence Halls Residence hall connections are intended to provide students with access to telephone and cable television services, and the campus data network. One telephone, cable television, and data network connection is provided for each student. Network connections, wiring, equipment, or jacks may not be altered or extended beyond the location of their intended use. Students must provide their own telephones, televisions, computers, software, and Ethernet cards that meet minimum Hamilton standards. Information on current minimum standards and recommended configurations is available online. Network standards are updated annually. Any costs incurred to repair damages to a network, telephone, or cable television jack in a residence hall room will be divided equally, and billed to the students residing in that room. Management of Internet Bandwidth The campus network, including our connection to the Internet, is a critical shared resource for supporting the academic program. Uses of our Internet connection that are central to the academic/administrative mission of the college (e.g. access to Hamilton web, e-mail, and Blackboard Courseinfo servers) will receive higher priority during times when classes are in session, offices are open, and in the evenings when preparation takes place (i.e. critical times). Low priority uses, including recreational uses, are peripheral to our mission and will receive lower priority during critical times. Between the hours of 7 a.m. and 2 a.m. each day (critical times): With the exception of web traffic a fixed percentage of bandwidth is allocated between the residence halls and the Internet. Access to the Hamilton e-mail, web, and Blackboard Courseinfo servers from off-campus is the highest priority. Incoming or outgoing web traffic between the Internet and the campus network is the next highest priority. Peer-to-Peer Internet applications (applications for distributing videos, music, software, etc.) receive the lowest priority. Between the hours of 2 a.m. and 7 a.m. (non-critical times): There will be no restrictions on bandwidth. The quality and volume of our Internet traffic is regularly monitored to assure that critical applications are available to members of the community. Hamilton does not monitor the content of traffic on the network. It is the responsibility of each person using college resources, including the network, to do so in an ethical and legal manner. Particular attention should be given to observing copyright laws for digital materials. Personal Computers on the Network Internet addresses are provided dynamically through a Dynamic Host Configuration Protocol (DHCP) system. In order to obtain a static Internet (TCP/IP) computer address the owner of the system must register the computer with ITS network services. The rules and regulations contained in this policy pertaining to electronic mail and Internet access are equally applicable to the use of personal machines for file sharing or as servers. If bandwidth or other problems occur, ITS reserves the right to discontinue access to the machine. Computers connected to the network may not be used as servers for private enterprises, commercial activity, or personal profit. Computers connected to the network may not be used to provide access to the Internet for anyone not formally affiliated with the College. If personal computers on the Hamilton network are used as servers, the administrator has the additional responsibility to respond to any use of the server that is in violation of these policies and procedures. Server administrators must take steps to prevent recurrence of such violations and report these violations to the Hamilton Network Administrator (hostmaster@hamilton.edu). ITS reserves the rights to disconnect any network port whose activity causes an adverse effect on the network or on any other user. Network connections may also be revoked in the case of malicious or inappropriate computing activity on the network. See Noncompliance and Sanctions for examples of these activities. ITS reserves the right to restrict access to the network during expansion, or for diagnostic and maintenance services. Every effort will be made to provide advance notification and to schedule such disruptions during times of minimum impact and traffic. Virus Protection Hamilton College requires all computers connected to the network to have up-to-date virus protection. Failure to do so will result in the loss of connectivity to the Hamilton College network until the situation is corrected. Sophos anti-virus software is provided free to all students. Other anti-virus products may be substituted for Sophos Anti-Virus as long as they are kept current. In addition, all attachments to e-mail sent to the Hamilton mail server are scanned for viruses. If an attachment is found to be infected it is deleted and a text file is attached to the e-mail message (called substitute.txt) informing the receiver that the attachment was infected with a virus. The receiver can then contact the sender to have the message retransmitted after the attachment has been cleaned of the virus. Windows Updates All computers running the Microsoft Windows operating system and connected to the Hamilton College network must be kept up-to-date with critical service updates from Microsoft. Failure to do so will result in the loss of connectivity to the Hamilton College network until the situation is corrected. Individuals wanting to request an exception to the Windows update policy must do so in writing to the Vice President for Information Technology. Network Connections in Departments All offices, laboratories, and classrooms on campus are wired for access to the network. If departments request additional network jacks, or if network connections need to be moved to different locations, the department should request this service through ITS. The department will be billed for charges resulting from moves, additions, and changes. Network connections, wiring, equipment, or jacks may not be altered or extended beyond the location of their intended use. Any costs incurred to repair damages to a network, telephone, or cable television jack in a department will be billed to that department. Dial-Up Connections For all campus users the primary access to Hamilton computing services is through the campus network. Dial-in access via modem is not provided.

Install

Installing AVG Anti-virus Install Windows XP, Windows Vista, Windows 7 Downloading Free AVG Open a web browser. In the address field type in free.avg.com. When the window loads under the Free basic protection windows on the web page click on Get it now! On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download. On the next web page that loads click on Download Now. On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file. Click Save File. Installing Free AVG Double click on the downloaded file to install AVG. Click on Run. Click Next. In the Acceptance Notice window click Accept. In the license agreement window click Accept. Install the Standard Installation by clicking Next. Click Next. Click Next. Click Finish. AVG First Run Wizard When the First Run Wizard window opens click Next. Configure when you would like AVG to scan your computer. Click Next. Click Next. Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next. Click Next to update AVG. Click Next. Click Next. Click Finish.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees Install For Off Campus Use Removal of old Sophos (if necessary) NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos 1. At Finder click on your hard drive icon. 2. Open the folder Library. 3. Open the folder Application Support. 4. Open the folder Sophos Anti-virus. 5. Launch the Remove Sophos Anti-virus. 6. Once Sophos is removed from the computer you can install the new version of Sophos. Downloading and Installing Sophos 1. Launch Firefox. NOTE: Safari will not work to download Sophos. 2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos 3. In the dialog box that appears type in your Hamilton Network password. 4. Click OK. 5. Click on the folder link Sophos Mac OS 10.2 & above. 6. Click on the link ESCOSX.zip to download the Sophos installer on your computer. 7. In the dialog box that appears, choose the bullet in front of Save File. 8. Click OK. 9. Locate the ESCOSX.zip that you downloaded. 10. Double click on the ESCOSX.zip to unpack the file folder. Installing Sophos 1. Close all other applications. 2. Open the folder ESCOSX file folder on the desktop. 3. Double-click on the file Sophos Anti-Virus.mpkg. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 4. Click Continue in window This package contains a program that … 5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue. 6. The Important Information screen appears. Click Continue. 7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue. 8. The Standard Install screen appears. Click Install. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer. 9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close. Configuring Sophos 1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar. 2. Select Open Sophos Anti-virus Preferences. 3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner. 4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 5. Click on the AutoUpdate tab (see figure below.) 6. On the Update from primary location select Company web server. 7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx 8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field. 9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server. 10. Place a check in the box labeled Check for updates on connection to network or internet. 11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences. What to Expect When You’re Finished 1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found. 2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective. 3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below. Repairing Disk Permissions 1. In your hard drive, open your Applications folder and then open the Utilities folder. 2. Open Disk Utility. 3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions. 4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes. 5. When finished, you’ll be notified that the Permissions repair is complete. 6. Quit Disk Utility.

Laptop

Getting Started With Information Technology Laptop Getting Started With Information Technology NOTE: The information on this page is fully up-to-date and accurate for the 2011-12 academic year. This page connects new and returning members of the Hamilton College community to the most up-to-date information on networking, personal computer systems and standards. Whether you've never been to Hamilton, or you've just been away for a semester or two, this is the place to find out about the information technology environment. Why Bring a Laptop Computer to Campus? The campus has universally distributed connectivity via ethernet and wireless. This will make it easy for you to use your computer anywhere on campus (e.g., in the library), even bring it to class or the place you most prefer to study; You will want to continue to use your computer when you go home for breaks; Laptops take up less space in your room; If you have a problem, laptops can be easily transported to our Help Desk. What do I Need to Know About Bringing a Computer to Campus? Have a computer you need connected to the Hamilton network? Want to purchase your own computer, and be sure it can be connected to the network? Follow this link for information on minimum and recommended system requirements and network connectivity. Virus Protection Virus Protection Information Policy Note Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Phone and Voice Mail Overview Cable Television Information Contact Us E-mail us at: helpdesk@hamilton.edu Or, if you just want to hear a friendly voice, phone 315-859-4181. We'll be sure that someone gets back to you within one business day.

Mac OS 10.4 Tiger

Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees Mac OS 10.4 Tiger For Off Campus Use Removal of old Sophos (if necessary) NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos 1. At Finder click on your hard drive icon. 2. Open the folder Library. 3. Open the folder Application Support. 4. Open the folder Sophos Anti-virus. 5. Launch the Remove Sophos Anti-virus. 6. Once Sophos is removed from the computer you can install the new version of Sophos. Downloading and Installing Sophos 1. Launch Firefox. NOTE: Safari will not work to download Sophos. 2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos 3. In the dialog box that appears type in your Hamilton Network password. 4. Click OK. 5. Click on the folder link Sophos Mac OS 10.2 & above. 6. Click on the link ESCOSX.zip to download the Sophos installer on your computer. 7. In the dialog box that appears, choose the bullet in front of Save File. 8. Click OK. 9. Locate the ESCOSX.zip that you downloaded. 10. Double click on the ESCOSX.zip to unpack the file folder. Installing Sophos 1. Close all other applications. 2. Open the folder ESCOSX file folder on the desktop. 3. Double-click on the file Sophos Anti-Virus.mpkg. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 4. Click Continue in window This package contains a program that … 5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue. 6. The Important Information screen appears. Click Continue. 7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue. 8. The Standard Install screen appears. Click Install. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer. 9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close. Configuring Sophos 1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar. 2. Select Open Sophos Anti-virus Preferences. 3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner. 4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 5. Click on the AutoUpdate tab (see figure below.) 6. On the Update from primary location select Company web server. 7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx 8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field. 9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server. 10. Place a check in the box labeled Check for updates on connection to network or internet. 11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences. What to Expect When You’re Finished 1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found. 2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective. 3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below. Repairing Disk Permissions 1. In your hard drive, open your Applications folder and then open the Utilities folder. 2. Open Disk Utility. 3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions. 4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes. 5. When finished, you’ll be notified that the Permissions repair is complete. 6. Quit Disk Utility.
Sophos Home Edition on Mac OS X 10.4-10.7 for Students Mac OS 10.4 Tiger Students Only As Macintosh becomes more popular, it is increasingly a target for an emerging group of viruses and spyware designed specifically for the Mac operating system. It is in the best interests of Mac users to take action now to protect their systems. This document explains how to download and install Sophos’ free Anti-Virus solution for student Mac users. Download Sophos Anti-Virus 1. Visit the Sophos Anti-Virus for Mac Home Edition page on the Sophos website: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx 2. Click on the Download Now button: 3. When prompted, click the Save File button. 4. Select Desktop as the save location and then click the Save button. Installing Sophos Anti-Virus 1. Double-click the savosx_72_he.dmg file that you just downloaded to the desktop. It will mount and automatically open Sophos Anti-Virus Home Edition OS X 10.4 . 2. Double-click on Sophos Anti-Virus Home Edition.mpkg. 3. When prompted that “This package will run a program to determine if the software can be installed,” click the Continue button. This will check your system for any possible conflicts that would prevent Sophos from installing. 4. If there are no conflicts, the Welcome Screen will appear. Click Continue. 5. At the Software License Agreement screen, click Continue. 6. Click the Agree button. 7. At the Select a Destination screen, click on Macintosh HD (for most, this will be the only option) and then click Continue. 8. At the Sophos Anti-Virus Updates screen, click Continue. 9. At the Standard Install screen, click the Install button to proceed with the installation. 10. When prompted, enter your username and password for your Mac computer. 11. At the Completion screen, take a moment to read through the brief information on how to use Sophos Anti-Virus for Mac Home Edition. Click Continue. 12. At the Installation was Successful screen, click Close. 13. You should now have a black Sophos shield icon in the Menu Bar at the upper right of your screen. How Do I Use Sophos Anti-Virus for Mac Home Edition? Sophos runs in the background and scans files for threats whenever the files are opened. If you want to perform a manual scan of all your files, click the black Sophos shield in the menu bar and select Scan Local Drives.

Mac OS 10.5 Leopard

Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees Mac OS 10.5 Leopard For Off Campus Use Removal of old Sophos (if necessary) NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos 1. At Finder click on your hard drive icon. 2. Open the folder Library. 3. Open the folder Application Support. 4. Open the folder Sophos Anti-virus. 5. Launch the Remove Sophos Anti-virus. 6. Once Sophos is removed from the computer you can install the new version of Sophos. Downloading and Installing Sophos 1. Launch Firefox. NOTE: Safari will not work to download Sophos. 2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos 3. In the dialog box that appears type in your Hamilton Network password. 4. Click OK. 5. Click on the folder link Sophos Mac OS 10.2 & above. 6. Click on the link ESCOSX.zip to download the Sophos installer on your computer. 7. In the dialog box that appears, choose the bullet in front of Save File. 8. Click OK. 9. Locate the ESCOSX.zip that you downloaded. 10. Double click on the ESCOSX.zip to unpack the file folder. Installing Sophos 1. Close all other applications. 2. Open the folder ESCOSX file folder on the desktop. 3. Double-click on the file Sophos Anti-Virus.mpkg. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 4. Click Continue in window This package contains a program that … 5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue. 6. The Important Information screen appears. Click Continue. 7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue. 8. The Standard Install screen appears. Click Install. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer. 9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close. Configuring Sophos 1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar. 2. Select Open Sophos Anti-virus Preferences. 3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner. 4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 5. Click on the AutoUpdate tab (see figure below.) 6. On the Update from primary location select Company web server. 7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx 8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field. 9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server. 10. Place a check in the box labeled Check for updates on connection to network or internet. 11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences. What to Expect When You’re Finished 1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found. 2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective. 3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below. Repairing Disk Permissions 1. In your hard drive, open your Applications folder and then open the Utilities folder. 2. Open Disk Utility. 3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions. 4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes. 5. When finished, you’ll be notified that the Permissions repair is complete. 6. Quit Disk Utility.
Sophos Home Edition on Mac OS X 10.4-10.7 for Students Mac OS 10.5 Leopard Students Only As Macintosh becomes more popular, it is increasingly a target for an emerging group of viruses and spyware designed specifically for the Mac operating system. It is in the best interests of Mac users to take action now to protect their systems. This document explains how to download and install Sophos’ free Anti-Virus solution for student Mac users. Download Sophos Anti-Virus 1. Visit the Sophos Anti-Virus for Mac Home Edition page on the Sophos website: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx 2. Click on the Download Now button: 3. When prompted, click the Save File button. 4. Select Desktop as the save location and then click the Save button. Installing Sophos Anti-Virus 1. Double-click the savosx_72_he.dmg file that you just downloaded to the desktop. It will mount and automatically open Sophos Anti-Virus Home Edition OS X 10.4 . 2. Double-click on Sophos Anti-Virus Home Edition.mpkg. 3. When prompted that “This package will run a program to determine if the software can be installed,” click the Continue button. This will check your system for any possible conflicts that would prevent Sophos from installing. 4. If there are no conflicts, the Welcome Screen will appear. Click Continue. 5. At the Software License Agreement screen, click Continue. 6. Click the Agree button. 7. At the Select a Destination screen, click on Macintosh HD (for most, this will be the only option) and then click Continue. 8. At the Sophos Anti-Virus Updates screen, click Continue. 9. At the Standard Install screen, click the Install button to proceed with the installation. 10. When prompted, enter your username and password for your Mac computer. 11. At the Completion screen, take a moment to read through the brief information on how to use Sophos Anti-Virus for Mac Home Edition. Click Continue. 12. At the Installation was Successful screen, click Close. 13. You should now have a black Sophos shield icon in the Menu Bar at the upper right of your screen. How Do I Use Sophos Anti-Virus for Mac Home Edition? Sophos runs in the background and scans files for threats whenever the files are opened. If you want to perform a manual scan of all your files, click the black Sophos shield in the menu bar and select Scan Local Drives.

Mac OS 10.6 Snow Leopard

Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees Mac OS 10.6 Snow Leopard For Off Campus Use Removal of old Sophos (if necessary) NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos 1. At Finder click on your hard drive icon. 2. Open the folder Library. 3. Open the folder Application Support. 4. Open the folder Sophos Anti-virus. 5. Launch the Remove Sophos Anti-virus. 6. Once Sophos is removed from the computer you can install the new version of Sophos. Downloading and Installing Sophos 1. Launch Firefox. NOTE: Safari will not work to download Sophos. 2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos 3. In the dialog box that appears type in your Hamilton Network password. 4. Click OK. 5. Click on the folder link Sophos Mac OS 10.2 & above. 6. Click on the link ESCOSX.zip to download the Sophos installer on your computer. 7. In the dialog box that appears, choose the bullet in front of Save File. 8. Click OK. 9. Locate the ESCOSX.zip that you downloaded. 10. Double click on the ESCOSX.zip to unpack the file folder. Installing Sophos 1. Close all other applications. 2. Open the folder ESCOSX file folder on the desktop. 3. Double-click on the file Sophos Anti-Virus.mpkg. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 4. Click Continue in window This package contains a program that … 5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue. 6. The Important Information screen appears. Click Continue. 7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue. 8. The Standard Install screen appears. Click Install. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer. 9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close. Configuring Sophos 1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar. 2. Select Open Sophos Anti-virus Preferences. 3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner. 4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 5. Click on the AutoUpdate tab (see figure below.) 6. On the Update from primary location select Company web server. 7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx 8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field. 9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server. 10. Place a check in the box labeled Check for updates on connection to network or internet. 11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences. What to Expect When You’re Finished 1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found. 2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective. 3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below. Repairing Disk Permissions 1. In your hard drive, open your Applications folder and then open the Utilities folder. 2. Open Disk Utility. 3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions. 4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes. 5. When finished, you’ll be notified that the Permissions repair is complete. 6. Quit Disk Utility.
Sophos Home Edition on Mac OS X 10.4-10.7 for Students Mac OS 10.6 Snow Leopard Students Only As Macintosh becomes more popular, it is increasingly a target for an emerging group of viruses and spyware designed specifically for the Mac operating system. It is in the best interests of Mac users to take action now to protect their systems. This document explains how to download and install Sophos’ free Anti-Virus solution for student Mac users. Download Sophos Anti-Virus 1. Visit the Sophos Anti-Virus for Mac Home Edition page on the Sophos website: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx 2. Click on the Download Now button: 3. When prompted, click the Save File button. 4. Select Desktop as the save location and then click the Save button. Installing Sophos Anti-Virus 1. Double-click the savosx_72_he.dmg file that you just downloaded to the desktop. It will mount and automatically open Sophos Anti-Virus Home Edition OS X 10.4 . 2. Double-click on Sophos Anti-Virus Home Edition.mpkg. 3. When prompted that “This package will run a program to determine if the software can be installed,” click the Continue button. This will check your system for any possible conflicts that would prevent Sophos from installing. 4. If there are no conflicts, the Welcome Screen will appear. Click Continue. 5. At the Software License Agreement screen, click Continue. 6. Click the Agree button. 7. At the Select a Destination screen, click on Macintosh HD (for most, this will be the only option) and then click Continue. 8. At the Sophos Anti-Virus Updates screen, click Continue. 9. At the Standard Install screen, click the Install button to proceed with the installation. 10. When prompted, enter your username and password for your Mac computer. 11. At the Completion screen, take a moment to read through the brief information on how to use Sophos Anti-Virus for Mac Home Edition. Click Continue. 12. At the Installation was Successful screen, click Close. 13. You should now have a black Sophos shield icon in the Menu Bar at the upper right of your screen. How Do I Use Sophos Anti-Virus for Mac Home Edition? Sophos runs in the background and scans files for threats whenever the files are opened. If you want to perform a manual scan of all your files, click the black Sophos shield in the menu bar and select Scan Local Drives.

Mac OS 10.7 Lion

Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees Mac OS 10.7 Lion For Off Campus Use Removal of old Sophos (if necessary) NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos 1. At Finder click on your hard drive icon. 2. Open the folder Library. 3. Open the folder Application Support. 4. Open the folder Sophos Anti-virus. 5. Launch the Remove Sophos Anti-virus. 6. Once Sophos is removed from the computer you can install the new version of Sophos. Downloading and Installing Sophos 1. Launch Firefox. NOTE: Safari will not work to download Sophos. 2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos 3. In the dialog box that appears type in your Hamilton Network password. 4. Click OK. 5. Click on the folder link Sophos Mac OS 10.2 & above. 6. Click on the link ESCOSX.zip to download the Sophos installer on your computer. 7. In the dialog box that appears, choose the bullet in front of Save File. 8. Click OK. 9. Locate the ESCOSX.zip that you downloaded. 10. Double click on the ESCOSX.zip to unpack the file folder. Installing Sophos 1. Close all other applications. 2. Open the folder ESCOSX file folder on the desktop. 3. Double-click on the file Sophos Anti-Virus.mpkg. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 4. Click Continue in window This package contains a program that … 5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue. 6. The Important Information screen appears. Click Continue. 7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue. 8. The Standard Install screen appears. Click Install. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer. 9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close. Configuring Sophos 1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar. 2. Select Open Sophos Anti-virus Preferences. 3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner. 4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 5. Click on the AutoUpdate tab (see figure below.) 6. On the Update from primary location select Company web server. 7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx 8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field. 9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server. 10. Place a check in the box labeled Check for updates on connection to network or internet. 11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences. What to Expect When You’re Finished 1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found. 2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective. 3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below. Repairing Disk Permissions 1. In your hard drive, open your Applications folder and then open the Utilities folder. 2. Open Disk Utility. 3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions. 4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes. 5. When finished, you’ll be notified that the Permissions repair is complete. 6. Quit Disk Utility.
Sophos Home Edition on Mac OS X 10.4-10.7 for Students Mac OS 10.7 Lion Students Only As Macintosh becomes more popular, it is increasingly a target for an emerging group of viruses and spyware designed specifically for the Mac operating system. It is in the best interests of Mac users to take action now to protect their systems. This document explains how to download and install Sophos’ free Anti-Virus solution for student Mac users. Download Sophos Anti-Virus 1. Visit the Sophos Anti-Virus for Mac Home Edition page on the Sophos website: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx 2. Click on the Download Now button: 3. When prompted, click the Save File button. 4. Select Desktop as the save location and then click the Save button. Installing Sophos Anti-Virus 1. Double-click the savosx_72_he.dmg file that you just downloaded to the desktop. It will mount and automatically open Sophos Anti-Virus Home Edition OS X 10.4 . 2. Double-click on Sophos Anti-Virus Home Edition.mpkg. 3. When prompted that “This package will run a program to determine if the software can be installed,” click the Continue button. This will check your system for any possible conflicts that would prevent Sophos from installing. 4. If there are no conflicts, the Welcome Screen will appear. Click Continue. 5. At the Software License Agreement screen, click Continue. 6. Click the Agree button. 7. At the Select a Destination screen, click on Macintosh HD (for most, this will be the only option) and then click Continue. 8. At the Sophos Anti-Virus Updates screen, click Continue. 9. At the Standard Install screen, click the Install button to proceed with the installation. 10. When prompted, enter your username and password for your Mac computer. 11. At the Completion screen, take a moment to read through the brief information on how to use Sophos Anti-Virus for Mac Home Edition. Click Continue. 12. At the Installation was Successful screen, click Close. 13. You should now have a black Sophos shield icon in the Menu Bar at the upper right of your screen. How Do I Use Sophos Anti-Virus for Mac Home Edition? Sophos runs in the background and scans files for threats whenever the files are opened. If you want to perform a manual scan of all your files, click the black Sophos shield in the menu bar and select Scan Local Drives.

Policy

Policies - Access to Information Technology Resources Policy Policies Access to Information Technology Resources Eligibility Information Technology Resources (computer hardware, software, telephone systems, cable television, networks, services, data, and other information) are made available at Hamilton to support and facilitate the teaching, research and administrative functions of the College. Electronic resources include: Group I (electronic mail, listservs, personal calendar, portal, Blackboard course management system, network storage, campus ID card) Group II (Web Advisor) Group III (Login access to Datatel) Access to electronic resources for employees, students, spouses/partners, and alumni is enabled through username and password provided to individuals according to the following guidelines. Non-Faculty Employees are given access to Group I resources upon notification of hire. Access to Group III resources is by request from the Department Head. Non-Faculty employee access to all resources is removed at the end of business on the last date of employment. As soon as an employee gives notice, he/she should enable a "vacation" (auto-responder) message to indicate his/her last date of employment and to provide correspondents with an alternate address to which they should address future College business. Employees should also remove any personal e-mail or files from their accounts during this period. Faculty are given access to Group I resources and Group II resources upon notification of hire. Access to Group III resources is by request by the Dean of Faculty. Faculty access to all resources is removed at the end of business three months after the last date of employment. A request for a brief extension of e-mail privileges may be made to the Dean of Faculty. Upon request to the Dean of Faculty an emeritus faculty member can retain his/her Hamilton e-mail address for as long as desired. Students are given access to Group I and Group II resources upon making an acceptance deposit to the College. Students who work in administrative offices may be granted limited access to Group III resources. Student access to all resources is removed three months after withdrawal or graduation. A request for a brief extension of e-mail privileges may be made to the Director, Help Desk and Training Services in ITS. Graduates are automatically eligible for access to the Hamilton alumni directory. As part of the directory, alumni have access to an e-mail forwarding service. Each alumnus can create a username@alumni.hamilton.edu which will automatically forward e-mail to an e-mail account they have with an Internet Service Provider (e.g. AOL). Information Technology Resources (computer hardware, software, telephone systems, cable television, networks, services, data, and other information) are made available at Hamilton to support and facilitate the teaching, research and administrative functions of the College. Access to these resources is provided to employees of the College (faculty, administration, staff, maintenance and operations) and enrolled students consistent with their responsibilities. E-mail accounts are continued for Hamilton alumni for three months after graduation, and may be extended by special request to the e-mail administrator. Other individuals, upon submission of a request, may be granted access to some, or all, of Hamilton's IT resources by the Vice President for Information Technology. Generally, such individuals will have some association with the College. The terms of access will be stated at the time access is granted. Under no circumstance may anyone use College IT resources for profit-making activities, in ways that are illegal (e.g. copyright violations), that threaten the College's tax-exempt or other status, or interfere with reasonable use by other members of the College community. Convention For User Names The standard Hamilton naming convention for access to electronic systems comprises the first initial of the first name, followed by (up to seven characters of) the last name. If duplicates occur, the middle initial is generally used to resolve ambiguity. Access in Residence Halls Residence hall connections are intended to provide students with access to telephone and cable television services, and the campus data network. One telephone, cable television, and data network connection is provided for each student. Network connections, wiring, equipment, or jacks may not be altered or extended beyond the location of their intended use. Students must provide their own telephones, televisions, computers, software, and Ethernet cards that meet minimum Hamilton standards. Information on current minimum standards and recommended configurations is available online. Network standards are updated annually. Any costs incurred to repair damages to a network, telephone, or cable television jack in a residence hall room will be divided equally, and billed to the students residing in that room. Management of Internet Bandwidth The campus network, including our connection to the Internet, is a critical shared resource for supporting the academic program. Uses of our Internet connection that are central to the academic/administrative mission of the college (e.g. access to Hamilton web, e-mail, and Blackboard Courseinfo servers) will receive higher priority during times when classes are in session, offices are open, and in the evenings when preparation takes place (i.e. critical times). Low priority uses, including recreational uses, are peripheral to our mission and will receive lower priority during critical times. Between the hours of 7 a.m. and 2 a.m. each day (critical times): With the exception of web traffic a fixed percentage of bandwidth is allocated between the residence halls and the Internet. Access to the Hamilton e-mail, web, and Blackboard Courseinfo servers from off-campus is the highest priority. Incoming or outgoing web traffic between the Internet and the campus network is the next highest priority. Peer-to-Peer Internet applications (applications for distributing videos, music, software, etc.) receive the lowest priority. Between the hours of 2 a.m. and 7 a.m. (non-critical times): There will be no restrictions on bandwidth. The quality and volume of our Internet traffic is regularly monitored to assure that critical applications are available to members of the community. Hamilton does not monitor the content of traffic on the network. It is the responsibility of each person using college resources, including the network, to do so in an ethical and legal manner. Particular attention should be given to observing copyright laws for digital materials. Personal Computers on the Network Internet addresses are provided dynamically through a Dynamic Host Configuration Protocol (DHCP) system. In order to obtain a static Internet (TCP/IP) computer address the owner of the system must register the computer with ITS network services. The rules and regulations contained in this policy pertaining to electronic mail and Internet access are equally applicable to the use of personal machines for file sharing or as servers. If bandwidth or other problems occur, ITS reserves the right to discontinue access to the machine. Computers connected to the network may not be used as servers for private enterprises, commercial activity, or personal profit. Computers connected to the network may not be used to provide access to the Internet for anyone not formally affiliated with the College. If personal computers on the Hamilton network are used as servers, the administrator has the additional responsibility to respond to any use of the server that is in violation of these policies and procedures. Server administrators must take steps to prevent recurrence of such violations and report these violations to the Hamilton Network Administrator (hostmaster@hamilton.edu). ITS reserves the rights to disconnect any network port whose activity causes an adverse effect on the network or on any other user. Network connections may also be revoked in the case of malicious or inappropriate computing activity on the network. See Noncompliance and Sanctions for examples of these activities. ITS reserves the right to restrict access to the network during expansion, or for diagnostic and maintenance services. Every effort will be made to provide advance notification and to schedule such disruptions during times of minimum impact and traffic. Virus Protection Hamilton College requires all computers connected to the network to have up-to-date virus protection. Failure to do so will result in the loss of connectivity to the Hamilton College network until the situation is corrected. Sophos anti-virus software is provided free to all students. Other anti-virus products may be substituted for Sophos Anti-Virus as long as they are kept current. In addition, all attachments to e-mail sent to the Hamilton mail server are scanned for viruses. If an attachment is found to be infected it is deleted and a text file is attached to the e-mail message (called substitute.txt) informing the receiver that the attachment was infected with a virus. The receiver can then contact the sender to have the message retransmitted after the attachment has been cleaned of the virus. Windows Updates All computers running the Microsoft Windows operating system and connected to the Hamilton College network must be kept up-to-date with critical service updates from Microsoft. Failure to do so will result in the loss of connectivity to the Hamilton College network until the situation is corrected. Individuals wanting to request an exception to the Windows update policy must do so in writing to the Vice President for Information Technology. Network Connections in Departments All offices, laboratories, and classrooms on campus are wired for access to the network. If departments request additional network jacks, or if network connections need to be moved to different locations, the department should request this service through ITS. The department will be billed for charges resulting from moves, additions, and changes. Network connections, wiring, equipment, or jacks may not be altered or extended beyond the location of their intended use. Any costs incurred to repair damages to a network, telephone, or cable television jack in a department will be billed to that department. Dial-Up Connections For all campus users the primary access to Hamilton computing services is through the campus network. Dial-in access via modem is not provided.

Software

Installing AVG Anti-virus Software Windows XP, Windows Vista, Windows 7 Downloading Free AVG Open a web browser. In the address field type in free.avg.com. When the window loads under the Free basic protection windows on the web page click on Get it now! On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download. On the next web page that loads click on Download Now. On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file. Click Save File. Installing Free AVG Double click on the downloaded file to install AVG. Click on Run. Click Next. In the Acceptance Notice window click Accept. In the license agreement window click Accept. Install the Standard Installation by clicking Next. Click Next. Click Next. Click Finish. AVG First Run Wizard When the First Run Wizard window opens click Next. Configure when you would like AVG to scan your computer. Click Next. Click Next. Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next. Click Next to update AVG. Click Next. Click Next. Click Finish.
Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees Software For Off Campus Use Removal of old Sophos (if necessary) NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos 1. At Finder click on your hard drive icon. 2. Open the folder Library. 3. Open the folder Application Support. 4. Open the folder Sophos Anti-virus. 5. Launch the Remove Sophos Anti-virus. 6. Once Sophos is removed from the computer you can install the new version of Sophos. Downloading and Installing Sophos 1. Launch Firefox. NOTE: Safari will not work to download Sophos. 2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos 3. In the dialog box that appears type in your Hamilton Network password. 4. Click OK. 5. Click on the folder link Sophos Mac OS 10.2 & above. 6. Click on the link ESCOSX.zip to download the Sophos installer on your computer. 7. In the dialog box that appears, choose the bullet in front of Save File. 8. Click OK. 9. Locate the ESCOSX.zip that you downloaded. 10. Double click on the ESCOSX.zip to unpack the file folder. Installing Sophos 1. Close all other applications. 2. Open the folder ESCOSX file folder on the desktop. 3. Double-click on the file Sophos Anti-Virus.mpkg. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 4. Click Continue in window This package contains a program that … 5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue. 6. The Important Information screen appears. Click Continue. 7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue. 8. The Standard Install screen appears. Click Install. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer. 9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close. Configuring Sophos 1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar. 2. Select Open Sophos Anti-virus Preferences. 3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner. 4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 5. Click on the AutoUpdate tab (see figure below.) 6. On the Update from primary location select Company web server. 7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx 8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field. 9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server. 10. Place a check in the box labeled Check for updates on connection to network or internet. 11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences. What to Expect When You’re Finished 1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found. 2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective. 3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below. Repairing Disk Permissions 1. In your hard drive, open your Applications folder and then open the Utilities folder. 2. Open Disk Utility. 3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions. 4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes. 5. When finished, you’ll be notified that the Permissions repair is complete. 6. Quit Disk Utility.
Sophos Home Edition on Mac OS X 10.4-10.7 for Students Software Students Only As Macintosh becomes more popular, it is increasingly a target for an emerging group of viruses and spyware designed specifically for the Mac operating system. It is in the best interests of Mac users to take action now to protect their systems. This document explains how to download and install Sophos’ free Anti-Virus solution for student Mac users. Download Sophos Anti-Virus 1. Visit the Sophos Anti-Virus for Mac Home Edition page on the Sophos website: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx 2. Click on the Download Now button: 3. When prompted, click the Save File button. 4. Select Desktop as the save location and then click the Save button. Installing Sophos Anti-Virus 1. Double-click the savosx_72_he.dmg file that you just downloaded to the desktop. It will mount and automatically open Sophos Anti-Virus Home Edition OS X 10.4 . 2. Double-click on Sophos Anti-Virus Home Edition.mpkg. 3. When prompted that “This package will run a program to determine if the software can be installed,” click the Continue button. This will check your system for any possible conflicts that would prevent Sophos from installing. 4. If there are no conflicts, the Welcome Screen will appear. Click Continue. 5. At the Software License Agreement screen, click Continue. 6. Click the Agree button. 7. At the Select a Destination screen, click on Macintosh HD (for most, this will be the only option) and then click Continue. 8. At the Sophos Anti-Virus Updates screen, click Continue. 9. At the Standard Install screen, click the Install button to proceed with the installation. 10. When prompted, enter your username and password for your Mac computer. 11. At the Completion screen, take a moment to read through the brief information on how to use Sophos Anti-Virus for Mac Home Edition. Click Continue. 12. At the Installation was Successful screen, click Close. 13. You should now have a black Sophos shield icon in the Menu Bar at the upper right of your screen. How Do I Use Sophos Anti-Virus for Mac Home Edition? Sophos runs in the background and scans files for threats whenever the files are opened. If you want to perform a manual scan of all your files, click the black Sophos shield in the menu bar and select Scan Local Drives.

Sophos

Installing Sophos Anti-Virus on Mac OS 10.4-10.8 for Employees Sophos For Off Campus Use Removal of old Sophos (if necessary) NOTE: If you already have Sophos on your computer go through the removal steps otherwise go to the section Downloading and Installing Sophos 1. At Finder click on your hard drive icon. 2. Open the folder Library. 3. Open the folder Application Support. 4. Open the folder Sophos Anti-virus. 5. Launch the Remove Sophos Anti-virus. 6. Once Sophos is removed from the computer you can install the new version of Sophos. Downloading and Installing Sophos 1. Launch Firefox. NOTE: Safari will not work to download Sophos. 2. Please replace userid with your hamilton user name as you type in the Address line ftp://hamilton-d\userid@software.hamilton.edu/sophos 3. In the dialog box that appears type in your Hamilton Network password. 4. Click OK. 5. Click on the folder link Sophos Mac OS 10.2 & above. 6. Click on the link ESCOSX.zip to download the Sophos installer on your computer. 7. In the dialog box that appears, choose the bullet in front of Save File. 8. Click OK. 9. Locate the ESCOSX.zip that you downloaded. 10. Double click on the ESCOSX.zip to unpack the file folder. Installing Sophos 1. Close all other applications. 2. Open the folder ESCOSX file folder on the desktop. 3. Double-click on the file Sophos Anti-Virus.mpkg. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 4. Click Continue in window This package contains a program that … 5. The Welcome to the Sophos Anti-Virus Installer screen appears. Click Continue. 6. The Important Information screen appears. Click Continue. 7. The Select a Destination screen appears. Select your computer’s hard drive. Click Continue. 8. The Standard Install screen appears. Click Install. a. If the installer launches an Authenticate window, enter your username and password. This will be the username and password you use to log onto the computer. 9. When the progress bar is complete, you will see a message indicating Install Succeeded. Click Close. Configuring Sophos 1. Click on the Sophos Shield located by the Time & Date in the top right corner on the menu bar. 2. Select Open Sophos Anti-virus Preferences. 3. Click on the Lock button labeled Click lock to make changes in the lower left hand corner. 4. An Authenticate window appears. Enter your username and password. This will be the username and password you use to log onto the computer when it boots up. After typing them in click OK. 5. Click on the AutoUpdate tab (see figure below.) 6. On the Update from primary location select Company web server. 7. In the URL: field http://sophosupdate.hamilton.edu/cids/s000/escosx 8. In the User name: field, using your network username in place of “userid,” enter Hamilton-d\userid if you are an employee. For example, if you were a employee named Ulysses Grant, you would type hamilton-d\ugrant in the User name field. 9. In the Password: field, enter your Hamilton Network Password. This is the password you use to access the ESS or SSS server. 10. Place a check in the box labeled Check for updates on connection to network or internet. 11. Quit System Preferences by selecting System Preferences (from the main menu bar), and then Quit System Preferences. What to Expect When You’re Finished 1. After your installation is complete, Sophos will scan for viruses in the background and will automatically remove any that are found. 2. Sophos will update every day automatically via the Internet. Remember that if your computer is not connecting to the Internet Sophos Anti-Virus will not be able to receive up dates, and your virus-protection will be ineffective. 3. We recommend that you repair disk permissions on your computer after the installation is finished, as outlined below. Repairing Disk Permissions 1. In your hard drive, open your Applications folder and then open the Utilities folder. 2. Open Disk Utility. 3. Click on the name of your hard drive in the left section of the window. Under the First Aid tab, click on Repair Disk Permissions. 4. You’ll see a progress bar near the bottom of the window showing the status of the repair. You’ll also see text appear in the blank section of the window as permissions are repaired. Be patient as this process can take several minutes. 5. When finished, you’ll be notified that the Permissions repair is complete. 6. Quit Disk Utility.
Sophos Home Edition on Mac OS X 10.4-10.7 for Students Sophos Students Only As Macintosh becomes more popular, it is increasingly a target for an emerging group of viruses and spyware designed specifically for the Mac operating system. It is in the best interests of Mac users to take action now to protect their systems. This document explains how to download and install Sophos’ free Anti-Virus solution for student Mac users. Download Sophos Anti-Virus 1. Visit the Sophos Anti-Virus for Mac Home Edition page on the Sophos website: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx 2. Click on the Download Now button: 3. When prompted, click the Save File button. 4. Select Desktop as the save location and then click the Save button. Installing Sophos Anti-Virus 1. Double-click the savosx_72_he.dmg file that you just downloaded to the desktop. It will mount and automatically open Sophos Anti-Virus Home Edition OS X 10.4 . 2. Double-click on Sophos Anti-Virus Home Edition.mpkg. 3. When prompted that “This package will run a program to determine if the software can be installed,” click the Continue button. This will check your system for any possible conflicts that would prevent Sophos from installing. 4. If there are no conflicts, the Welcome Screen will appear. Click Continue. 5. At the Software License Agreement screen, click Continue. 6. Click the Agree button. 7. At the Select a Destination screen, click on Macintosh HD (for most, this will be the only option) and then click Continue. 8. At the Sophos Anti-Virus Updates screen, click Continue. 9. At the Standard Install screen, click the Install button to proceed with the installation. 10. When prompted, enter your username and password for your Mac computer. 11. At the Completion screen, take a moment to read through the brief information on how to use Sophos Anti-Virus for Mac Home Edition. Click Continue. 12. At the Installation was Successful screen, click Close. 13. You should now have a black Sophos shield icon in the Menu Bar at the upper right of your screen. How Do I Use Sophos Anti-Virus for Mac Home Edition? Sophos runs in the background and scans files for threats whenever the files are opened. If you want to perform a manual scan of all your files, click the black Sophos shield in the menu bar and select Scan Local Drives.
Virus Protection at Hamilton College Sophos Policy Note: Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Anti-virus Installation Instructions: (updated 12/5/2011) AVG for Windows Sophos Home Edition or iAntivirus for Mac (ITS recommended for Students only) The ITS Help Desk at x4181 will provide full support for the above Anti-virus software starting 5/13/2011. Employee Anti-virus Installation Instructions: (updated 2/23/2011) Macintosh Instructions (OS 10.4 & higher) (Employees) Windows XP/Vista/7 Instructions (off-campus) (Employees) If you have changed your Hamilton password and use Sophos on your home computer please use the following documenation to allow Sophos to update on your computer. How to change your password in Sophos (Windows & Mac) Sophos Users Manual Sophos - Windows (Endpoint Security) Sophos - Mac Sophos Anti-virus is free to employees for use on college-owned computers and for use on their home computers (for as long as they are employed by the college). Please be advised that this is a licensed software product. You will be asked to provide proper identification before you are allowed to obtain this software. If you prefer to have ITS assist you in installing Sophos on your office computer, please contact the ITS Help Desk at x4181.

Telephone

Getting Started With Information Technology Telephone Getting Started With Information Technology NOTE: The information on this page is fully up-to-date and accurate for the 2011-12 academic year. This page connects new and returning members of the Hamilton College community to the most up-to-date information on networking, personal computer systems and standards. Whether you've never been to Hamilton, or you've just been away for a semester or two, this is the place to find out about the information technology environment. Why Bring a Laptop Computer to Campus? The campus has universally distributed connectivity via ethernet and wireless. This will make it easy for you to use your computer anywhere on campus (e.g., in the library), even bring it to class or the place you most prefer to study; You will want to continue to use your computer when you go home for breaks; Laptops take up less space in your room; If you have a problem, laptops can be easily transported to our Help Desk. What do I Need to Know About Bringing a Computer to Campus? Have a computer you need connected to the Hamilton network? Want to purchase your own computer, and be sure it can be connected to the network? Follow this link for information on minimum and recommended system requirements and network connectivity. Virus Protection Virus Protection Information Policy Note Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Phone and Voice Mail Overview Cable Television Information Contact Us E-mail us at: helpdesk@hamilton.edu Or, if you just want to hear a friendly voice, phone 315-859-4181. We'll be sure that someone gets back to you within one business day.

Voicemail

Getting Started With Information Technology Voicemail Getting Started With Information Technology NOTE: The information on this page is fully up-to-date and accurate for the 2011-12 academic year. This page connects new and returning members of the Hamilton College community to the most up-to-date information on networking, personal computer systems and standards. Whether you've never been to Hamilton, or you've just been away for a semester or two, this is the place to find out about the information technology environment. Why Bring a Laptop Computer to Campus? The campus has universally distributed connectivity via ethernet and wireless. This will make it easy for you to use your computer anywhere on campus (e.g., in the library), even bring it to class or the place you most prefer to study; You will want to continue to use your computer when you go home for breaks; Laptops take up less space in your room; If you have a problem, laptops can be easily transported to our Help Desk. What do I Need to Know About Bringing a Computer to Campus? Have a computer you need connected to the Hamilton network? Want to purchase your own computer, and be sure it can be connected to the network? Follow this link for information on minimum and recommended system requirements and network connectivity. Virus Protection Virus Protection Information Policy Note Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Phone and Voice Mail Overview Cable Television Information Contact Us E-mail us at: helpdesk@hamilton.edu Or, if you just want to hear a friendly voice, phone 315-859-4181. We'll be sure that someone gets back to you within one business day.

Windows 7

Installing AVG Anti-virus Windows 7 Windows XP, Windows Vista, Windows 7 Downloading Free AVG Open a web browser. In the address field type in free.avg.com. When the window loads under the Free basic protection windows on the web page click on Get it now! On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download. On the next web page that loads click on Download Now. On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file. Click Save File. Installing Free AVG Double click on the downloaded file to install AVG. Click on Run. Click Next. In the Acceptance Notice window click Accept. In the license agreement window click Accept. Install the Standard Installation by clicking Next. Click Next. Click Next. Click Finish. AVG First Run Wizard When the First Run Wizard window opens click Next. Configure when you would like AVG to scan your computer. Click Next. Click Next. Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next. Click Next to update AVG. Click Next. Click Next. Click Finish.

Windows Vista

Installing AVG Anti-virus Windows Vista Windows XP, Windows Vista, Windows 7 Downloading Free AVG Open a web browser. In the address field type in free.avg.com. When the window loads under the Free basic protection windows on the web page click on Get it now! On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download. On the next web page that loads click on Download Now. On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file. Click Save File. Installing Free AVG Double click on the downloaded file to install AVG. Click on Run. Click Next. In the Acceptance Notice window click Accept. In the license agreement window click Accept. Install the Standard Installation by clicking Next. Click Next. Click Next. Click Finish. AVG First Run Wizard When the First Run Wizard window opens click Next. Configure when you would like AVG to scan your computer. Click Next. Click Next. Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next. Click Next to update AVG. Click Next. Click Next. Click Finish.

Windows XP

Installing AVG Anti-virus Windows XP Windows XP, Windows Vista, Windows 7 Downloading Free AVG Open a web browser. In the address field type in free.avg.com. When the window loads under the Free basic protection windows on the web page click on Get it now! On the next web page that loads scroll down and in the column AVG Anti-virus Free click on Download. On the next web page that loads click on Download Now. On the next web page that loads click on Download Now. This should initiate the downloading of the AVG installation file. Click Save File. Installing Free AVG Double click on the downloaded file to install AVG. Click on Run. Click Next. In the Acceptance Notice window click Accept. In the license agreement window click Accept. Install the Standard Installation by clicking Next. Click Next. Click Next. Click Finish. AVG First Run Wizard When the First Run Wizard window opens click Next. Configure when you would like AVG to scan your computer. Click Next. Click Next. Make sure the box is unchecked for Yes, change my default search engine to Yahoo! and click Next. Click Next to update AVG. Click Next. Click Next. Click Finish.

iAntivirus

Virus Protection at Hamilton College iAntivirus Policy Note: Hamilton College requires all existing and all incoming students to install Anti-Virus software on their personal computers by the end of the second week of classes each semester. Failure to do so can result in the loss of connectivity to the Hamilton College network until up-to-date Anti-virus software is installed. Anti-virus software (AVG for Windows and Sophos & iAntivirus for Macintosh) is provided free to all students. Other anti-virus products may be substituted for Hamilton supported Anti-Virus as long as they are kept current. Student Anti-virus Installation Instructions: (updated 12/5/2011) AVG for Windows Sophos Home Edition or iAntivirus for Mac (ITS recommended for Students only) The ITS Help Desk at x4181 will provide full support for the above Anti-virus software starting 5/13/2011. Employee Anti-virus Installation Instructions: (updated 2/23/2011) Macintosh Instructions (OS 10.4 & higher) (Employees) Windows XP/Vista/7 Instructions (off-campus) (Employees) If you have changed your Hamilton password and use Sophos on your home computer please use the following documenation to allow Sophos to update on your computer. How to change your password in Sophos (Windows & Mac) Sophos Users Manual Sophos - Windows (Endpoint Security) Sophos - Mac Sophos Anti-virus is free to employees for use on college-owned computers and for use on their home computers (for as long as they are employed by the college). Please be advised that this is a licensed software product. You will be asked to provide proper identification before you are allowed to obtain this software. If you prefer to have ITS assist you in installing Sophos on your office computer, please contact the ITS Help Desk at x4181.