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Maple is an application, running on Citrix, that serves as a platform for interactive mathematical applications.

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Installing the Citrix Client on your Computer Citrix Installing Citrix Client These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are: • On a Windows system: o Log into the Citrixweb page. • A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop. • Double-click on the installer when it when it has downloaded. • Once the installation has completed, click the Continue button on the web page. • Proceed to Launching Citrix Programs. • If this does not seem to be the case for you, follow the directions for updating below. • On a Macintosh system: o After logging in, you will be taken to a screen that will prompt you to download the plugin. o Click Download to download the plugin. o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it. o A window will open containing the plug-in installation file—double-click it to launch the installer. o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully. o Once the installation has completed, click the Continue button on the web page. o Proceed to Launching Citrix Programs. o If this does not seem to be the case for you, follow the directions for updating below. • Updating your Citrix client, any system o Log into the Citrixweb page. o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing. o Click on the “Preferences” menu and select “Connection Preferences”. o Under “Client settings”, click on “Run Client Detection”. • If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.” • You’re done, there is no update or installation necessary. o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client. • Follow the directions on that page to download the client. • If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see. • Double click the saved file to run. • If asked if you want to allow the program to make changes to your computer, click “Yes”. o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Introduction to Citrix Citrix What is Citrix? The computers in public labs deliver some specialized software via Citrix – a client/server configuration that makes software more broadly available to students and faculty. In this model, there is a server which runs the Citrix system, and on which Windows desktop software, like SPSS or Maple, has been installed. There is also a client, a small piece of software that you, the end user, install on your personal computer. Finally, there is a web page (http://citrixweb.hamilton.edu) that allows you to tell the Citrix server which software you want to run. After that, the program you choose runs on the Citrix server, but looks like it is running on your personal computer. You get access to all the same resources you can normally access from your computer. Note that it doesn’t matter whether your personal computer is a Macintosh or Windows computer. Citrix has a client written for either of these computer platforms, and will make the necessary translation so that you can run the software from your computer - that is “from”, not “on”. The actual software, such as Exceed or Stata, never runs on your personal computer, only on the Citrix server. One of the important advantages of the Citrix server for teaching and learning is the ability of the students to access the software from their dormitory rooms, or even away from campus - any location where they can use the web to reach http://citrixweb.hamilton.edu/. It is also possible for faculty to use this URL to reach the software from home as well as the office. However, be aware that you must remain connected to the internet for your entire Citrix work session. Available Programs As of August 2011, the following programs are available through Citrix: • Exceed 14 • iThink 9 • Maple 15 • SPSS Statistics 19 • Stata 11 • StatView 5 If you would like to request a new program be added to the Citrix server, please contact the Instructional Technology Support Services team. Common Citrix Problems and their Solutions Unable to Log In If you are unable to log into the Citrix web portal, make sure your username and password are correct. If you are a student, make sure the Domain drop down menu says students.hamilton.edu. The default domain (Hamilton.edu) is correct for faculty and other employees of the college. Keyboard Shortcuts Citrix applications are presented in a Windows environment. Therefore, keyboard shortcuts must be those used in the Windows file management system. Macintosh users should note that the shortcut for copying is and the shortcut for pasting is . You may also use the Edit menu to select these functions. Folder Access If you are experiencing difficulties navigating through folders, make sure the folder you are trying to open does not contain the forward slash ‘/’ symbol. If it does, rename it and try accessing it again. Other ITS Citrix Webpages Registering and Logging into Citrix Installing the Citrix Client on your Computer Launching Citrix Programs, Opening and Saving Files in Citrix Programs, and Printing from Citrix Programs
Registering and Logging into Citrix Citrix Registration If this is the first time you are trying to login to Citrix, you MUST REGISTER. The link for registration is on the bottom of the login page. Students will also need to re-register every academic year. Once you register, it will take several minutes (approximately 10) for all of the systems to be updated with your access information. Logging into Citrix Once you are registered, log in to the Citrix Web Portal. The username you should use is the same as your My Hamilton username. The password is the same password you use to access the SSS or ESS servers. If you are a student, you will need to change the Domain dropdown to students.hamilton.edu. If a matrix full of applications appears, please navigate to the Launching Citrix Programs webpage. Else, proceed to the Installing Citrix Client webpage.
Using Maple Citrix Opening Files Select File - Open. If your files are on the Academic server, select the K: Drive from the dropdown menu. If your file is on ESS or SSS, click on the H: Drive on the left side of the window. If your files are on your local computer, click on the V: Drive on the left side of the window. If you are presented with a prompt asking how you want to access files on the mapped drive, select Read & Write. Navigate to the desired file and click Open.

Exceed

Installing the Citrix Client on your Computer Exceed Installing Citrix Client These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are: • On a Windows system: o Log into the Citrixweb page. • A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop. • Double-click on the installer when it when it has downloaded. • Once the installation has completed, click the Continue button on the web page. • Proceed to Launching Citrix Programs. • If this does not seem to be the case for you, follow the directions for updating below. • On a Macintosh system: o After logging in, you will be taken to a screen that will prompt you to download the plugin. o Click Download to download the plugin. o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it. o A window will open containing the plug-in installation file—double-click it to launch the installer. o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully. o Once the installation has completed, click the Continue button on the web page. o Proceed to Launching Citrix Programs. o If this does not seem to be the case for you, follow the directions for updating below. • Updating your Citrix client, any system o Log into the Citrixweb page. o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing. o Click on the “Preferences” menu and select “Connection Preferences”. o Under “Client settings”, click on “Run Client Detection”. • If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.” • You’re done, there is no update or installation necessary. o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client. • Follow the directions on that page to download the client. • If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see. • Double click the saved file to run. • If asked if you want to allow the program to make changes to your computer, click “Yes”. o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Introduction to Citrix Exceed What is Citrix? The computers in public labs deliver some specialized software via Citrix – a client/server configuration that makes software more broadly available to students and faculty. In this model, there is a server which runs the Citrix system, and on which Windows desktop software, like SPSS or Maple, has been installed. There is also a client, a small piece of software that you, the end user, install on your personal computer. Finally, there is a web page (http://citrixweb.hamilton.edu) that allows you to tell the Citrix server which software you want to run. After that, the program you choose runs on the Citrix server, but looks like it is running on your personal computer. You get access to all the same resources you can normally access from your computer. Note that it doesn’t matter whether your personal computer is a Macintosh or Windows computer. Citrix has a client written for either of these computer platforms, and will make the necessary translation so that you can run the software from your computer - that is “from”, not “on”. The actual software, such as Exceed or Stata, never runs on your personal computer, only on the Citrix server. One of the important advantages of the Citrix server for teaching and learning is the ability of the students to access the software from their dormitory rooms, or even away from campus - any location where they can use the web to reach http://citrixweb.hamilton.edu/. It is also possible for faculty to use this URL to reach the software from home as well as the office. However, be aware that you must remain connected to the internet for your entire Citrix work session. Available Programs As of August 2011, the following programs are available through Citrix: • Exceed 14 • iThink 9 • Maple 15 • SPSS Statistics 19 • Stata 11 • StatView 5 If you would like to request a new program be added to the Citrix server, please contact the Instructional Technology Support Services team. Common Citrix Problems and their Solutions Unable to Log In If you are unable to log into the Citrix web portal, make sure your username and password are correct. If you are a student, make sure the Domain drop down menu says students.hamilton.edu. The default domain (Hamilton.edu) is correct for faculty and other employees of the college. Keyboard Shortcuts Citrix applications are presented in a Windows environment. Therefore, keyboard shortcuts must be those used in the Windows file management system. Macintosh users should note that the shortcut for copying is and the shortcut for pasting is . You may also use the Edit menu to select these functions. Folder Access If you are experiencing difficulties navigating through folders, make sure the folder you are trying to open does not contain the forward slash ‘/’ symbol. If it does, rename it and try accessing it again. Other ITS Citrix Webpages Registering and Logging into Citrix Installing the Citrix Client on your Computer Launching Citrix Programs, Opening and Saving Files in Citrix Programs, and Printing from Citrix Programs
Registering and Logging into Citrix Exceed Registration If this is the first time you are trying to login to Citrix, you MUST REGISTER. The link for registration is on the bottom of the login page. Students will also need to re-register every academic year. Once you register, it will take several minutes (approximately 10) for all of the systems to be updated with your access information. Logging into Citrix Once you are registered, log in to the Citrix Web Portal. The username you should use is the same as your My Hamilton username. The password is the same password you use to access the SSS or ESS servers. If you are a student, you will need to change the Domain dropdown to students.hamilton.edu. If a matrix full of applications appears, please navigate to the Launching Citrix Programs webpage. Else, proceed to the Installing Citrix Client webpage.

IBM SPSS

Installing the Citrix Client on your Computer IBM SPSS Installing Citrix Client These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are: • On a Windows system: o Log into the Citrixweb page. • A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop. • Double-click on the installer when it when it has downloaded. • Once the installation has completed, click the Continue button on the web page. • Proceed to Launching Citrix Programs. • If this does not seem to be the case for you, follow the directions for updating below. • On a Macintosh system: o After logging in, you will be taken to a screen that will prompt you to download the plugin. o Click Download to download the plugin. o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it. o A window will open containing the plug-in installation file—double-click it to launch the installer. o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully. o Once the installation has completed, click the Continue button on the web page. o Proceed to Launching Citrix Programs. o If this does not seem to be the case for you, follow the directions for updating below. • Updating your Citrix client, any system o Log into the Citrixweb page. o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing. o Click on the “Preferences” menu and select “Connection Preferences”. o Under “Client settings”, click on “Run Client Detection”. • If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.” • You’re done, there is no update or installation necessary. o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client. • Follow the directions on that page to download the client. • If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see. • Double click the saved file to run. • If asked if you want to allow the program to make changes to your computer, click “Yes”. o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Introduction to Citrix IBM SPSS What is Citrix? The computers in public labs deliver some specialized software via Citrix – a client/server configuration that makes software more broadly available to students and faculty. In this model, there is a server which runs the Citrix system, and on which Windows desktop software, like SPSS or Maple, has been installed. There is also a client, a small piece of software that you, the end user, install on your personal computer. Finally, there is a web page (http://citrixweb.hamilton.edu) that allows you to tell the Citrix server which software you want to run. After that, the program you choose runs on the Citrix server, but looks like it is running on your personal computer. You get access to all the same resources you can normally access from your computer. Note that it doesn’t matter whether your personal computer is a Macintosh or Windows computer. Citrix has a client written for either of these computer platforms, and will make the necessary translation so that you can run the software from your computer - that is “from”, not “on”. The actual software, such as Exceed or Stata, never runs on your personal computer, only on the Citrix server. One of the important advantages of the Citrix server for teaching and learning is the ability of the students to access the software from their dormitory rooms, or even away from campus - any location where they can use the web to reach http://citrixweb.hamilton.edu/. It is also possible for faculty to use this URL to reach the software from home as well as the office. However, be aware that you must remain connected to the internet for your entire Citrix work session. Available Programs As of August 2011, the following programs are available through Citrix: • Exceed 14 • iThink 9 • Maple 15 • SPSS Statistics 19 • Stata 11 • StatView 5 If you would like to request a new program be added to the Citrix server, please contact the Instructional Technology Support Services team. Common Citrix Problems and their Solutions Unable to Log In If you are unable to log into the Citrix web portal, make sure your username and password are correct. If you are a student, make sure the Domain drop down menu says students.hamilton.edu. The default domain (Hamilton.edu) is correct for faculty and other employees of the college. Keyboard Shortcuts Citrix applications are presented in a Windows environment. Therefore, keyboard shortcuts must be those used in the Windows file management system. Macintosh users should note that the shortcut for copying is and the shortcut for pasting is . You may also use the Edit menu to select these functions. Folder Access If you are experiencing difficulties navigating through folders, make sure the folder you are trying to open does not contain the forward slash ‘/’ symbol. If it does, rename it and try accessing it again. Other ITS Citrix Webpages Registering and Logging into Citrix Installing the Citrix Client on your Computer Launching Citrix Programs, Opening and Saving Files in Citrix Programs, and Printing from Citrix Programs
Registering and Logging into Citrix IBM SPSS Registration If this is the first time you are trying to login to Citrix, you MUST REGISTER. The link for registration is on the bottom of the login page. Students will also need to re-register every academic year. Once you register, it will take several minutes (approximately 10) for all of the systems to be updated with your access information. Logging into Citrix Once you are registered, log in to the Citrix Web Portal. The username you should use is the same as your My Hamilton username. The password is the same password you use to access the SSS or ESS servers. If you are a student, you will need to change the Domain dropdown to students.hamilton.edu. If a matrix full of applications appears, please navigate to the Launching Citrix Programs webpage. Else, proceed to the Installing Citrix Client webpage.

Install

Installing the Citrix Client on your Computer Install Installing Citrix Client These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are: • On a Windows system: o Log into the Citrixweb page. • A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop. • Double-click on the installer when it when it has downloaded. • Once the installation has completed, click the Continue button on the web page. • Proceed to Launching Citrix Programs. • If this does not seem to be the case for you, follow the directions for updating below. • On a Macintosh system: o After logging in, you will be taken to a screen that will prompt you to download the plugin. o Click Download to download the plugin. o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it. o A window will open containing the plug-in installation file—double-click it to launch the installer. o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully. o Once the installation has completed, click the Continue button on the web page. o Proceed to Launching Citrix Programs. o If this does not seem to be the case for you, follow the directions for updating below. • Updating your Citrix client, any system o Log into the Citrixweb page. o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing. o Click on the “Preferences” menu and select “Connection Preferences”. o Under “Client settings”, click on “Run Client Detection”. • If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.” • You’re done, there is no update or installation necessary. o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client. • Follow the directions on that page to download the client. • If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see. • Double click the saved file to run. • If asked if you want to allow the program to make changes to your computer, click “Yes”. o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.

Mapelsoft Maple

Installing the Citrix Client on your Computer Mapelsoft Maple Installing Citrix Client These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are: • On a Windows system: o Log into the Citrixweb page. • A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop. • Double-click on the installer when it when it has downloaded. • Once the installation has completed, click the Continue button on the web page. • Proceed to Launching Citrix Programs. • If this does not seem to be the case for you, follow the directions for updating below. • On a Macintosh system: o After logging in, you will be taken to a screen that will prompt you to download the plugin. o Click Download to download the plugin. o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it. o A window will open containing the plug-in installation file—double-click it to launch the installer. o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully. o Once the installation has completed, click the Continue button on the web page. o Proceed to Launching Citrix Programs. o If this does not seem to be the case for you, follow the directions for updating below. • Updating your Citrix client, any system o Log into the Citrixweb page. o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing. o Click on the “Preferences” menu and select “Connection Preferences”. o Under “Client settings”, click on “Run Client Detection”. • If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.” • You’re done, there is no update or installation necessary. o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client. • Follow the directions on that page to download the client. • If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see. • Double click the saved file to run. • If asked if you want to allow the program to make changes to your computer, click “Yes”. o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Introduction to Citrix Mapelsoft Maple What is Citrix? The computers in public labs deliver some specialized software via Citrix – a client/server configuration that makes software more broadly available to students and faculty. In this model, there is a server which runs the Citrix system, and on which Windows desktop software, like SPSS or Maple, has been installed. There is also a client, a small piece of software that you, the end user, install on your personal computer. Finally, there is a web page (http://citrixweb.hamilton.edu) that allows you to tell the Citrix server which software you want to run. After that, the program you choose runs on the Citrix server, but looks like it is running on your personal computer. You get access to all the same resources you can normally access from your computer. Note that it doesn’t matter whether your personal computer is a Macintosh or Windows computer. Citrix has a client written for either of these computer platforms, and will make the necessary translation so that you can run the software from your computer - that is “from”, not “on”. The actual software, such as Exceed or Stata, never runs on your personal computer, only on the Citrix server. One of the important advantages of the Citrix server for teaching and learning is the ability of the students to access the software from their dormitory rooms, or even away from campus - any location where they can use the web to reach http://citrixweb.hamilton.edu/. It is also possible for faculty to use this URL to reach the software from home as well as the office. However, be aware that you must remain connected to the internet for your entire Citrix work session. Available Programs As of August 2011, the following programs are available through Citrix: • Exceed 14 • iThink 9 • Maple 15 • SPSS Statistics 19 • Stata 11 • StatView 5 If you would like to request a new program be added to the Citrix server, please contact the Instructional Technology Support Services team. Common Citrix Problems and their Solutions Unable to Log In If you are unable to log into the Citrix web portal, make sure your username and password are correct. If you are a student, make sure the Domain drop down menu says students.hamilton.edu. The default domain (Hamilton.edu) is correct for faculty and other employees of the college. Keyboard Shortcuts Citrix applications are presented in a Windows environment. Therefore, keyboard shortcuts must be those used in the Windows file management system. Macintosh users should note that the shortcut for copying is and the shortcut for pasting is . You may also use the Edit menu to select these functions. Folder Access If you are experiencing difficulties navigating through folders, make sure the folder you are trying to open does not contain the forward slash ‘/’ symbol. If it does, rename it and try accessing it again. Other ITS Citrix Webpages Registering and Logging into Citrix Installing the Citrix Client on your Computer Launching Citrix Programs, Opening and Saving Files in Citrix Programs, and Printing from Citrix Programs
Registering and Logging into Citrix Mapelsoft Maple Registration If this is the first time you are trying to login to Citrix, you MUST REGISTER. The link for registration is on the bottom of the login page. Students will also need to re-register every academic year. Once you register, it will take several minutes (approximately 10) for all of the systems to be updated with your access information. Logging into Citrix Once you are registered, log in to the Citrix Web Portal. The username you should use is the same as your My Hamilton username. The password is the same password you use to access the SSS or ESS servers. If you are a student, you will need to change the Domain dropdown to students.hamilton.edu. If a matrix full of applications appears, please navigate to the Launching Citrix Programs webpage. Else, proceed to the Installing Citrix Client webpage.
Using Maple Mapelsoft Maple Opening Files Select File - Open. If your files are on the Academic server, select the K: Drive from the dropdown menu. If your file is on ESS or SSS, click on the H: Drive on the left side of the window. If your files are on your local computer, click on the V: Drive on the left side of the window. If you are presented with a prompt asking how you want to access files on the mapped drive, select Read & Write. Navigate to the desired file and click Open.

Software

Installing the Citrix Client on your Computer Software Installing Citrix Client These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are: • On a Windows system: o Log into the Citrixweb page. • A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop. • Double-click on the installer when it when it has downloaded. • Once the installation has completed, click the Continue button on the web page. • Proceed to Launching Citrix Programs. • If this does not seem to be the case for you, follow the directions for updating below. • On a Macintosh system: o After logging in, you will be taken to a screen that will prompt you to download the plugin. o Click Download to download the plugin. o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it. o A window will open containing the plug-in installation file—double-click it to launch the installer. o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully. o Once the installation has completed, click the Continue button on the web page. o Proceed to Launching Citrix Programs. o If this does not seem to be the case for you, follow the directions for updating below. • Updating your Citrix client, any system o Log into the Citrixweb page. o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing. o Click on the “Preferences” menu and select “Connection Preferences”. o Under “Client settings”, click on “Run Client Detection”. • If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.” • You’re done, there is no update or installation necessary. o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client. • Follow the directions on that page to download the client. • If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see. • Double click the saved file to run. • If asked if you want to allow the program to make changes to your computer, click “Yes”. o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.

StatView

Installing the Citrix Client on your Computer StatView Installing Citrix Client These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are: • On a Windows system: o Log into the Citrixweb page. • A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop. • Double-click on the installer when it when it has downloaded. • Once the installation has completed, click the Continue button on the web page. • Proceed to Launching Citrix Programs. • If this does not seem to be the case for you, follow the directions for updating below. • On a Macintosh system: o After logging in, you will be taken to a screen that will prompt you to download the plugin. o Click Download to download the plugin. o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it. o A window will open containing the plug-in installation file—double-click it to launch the installer. o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully. o Once the installation has completed, click the Continue button on the web page. o Proceed to Launching Citrix Programs. o If this does not seem to be the case for you, follow the directions for updating below. • Updating your Citrix client, any system o Log into the Citrixweb page. o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing. o Click on the “Preferences” menu and select “Connection Preferences”. o Under “Client settings”, click on “Run Client Detection”. • If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.” • You’re done, there is no update or installation necessary. o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client. • Follow the directions on that page to download the client. • If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see. • Double click the saved file to run. • If asked if you want to allow the program to make changes to your computer, click “Yes”. o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Introduction to Citrix StatView What is Citrix? The computers in public labs deliver some specialized software via Citrix – a client/server configuration that makes software more broadly available to students and faculty. In this model, there is a server which runs the Citrix system, and on which Windows desktop software, like SPSS or Maple, has been installed. There is also a client, a small piece of software that you, the end user, install on your personal computer. Finally, there is a web page (http://citrixweb.hamilton.edu) that allows you to tell the Citrix server which software you want to run. After that, the program you choose runs on the Citrix server, but looks like it is running on your personal computer. You get access to all the same resources you can normally access from your computer. Note that it doesn’t matter whether your personal computer is a Macintosh or Windows computer. Citrix has a client written for either of these computer platforms, and will make the necessary translation so that you can run the software from your computer - that is “from”, not “on”. The actual software, such as Exceed or Stata, never runs on your personal computer, only on the Citrix server. One of the important advantages of the Citrix server for teaching and learning is the ability of the students to access the software from their dormitory rooms, or even away from campus - any location where they can use the web to reach http://citrixweb.hamilton.edu/. It is also possible for faculty to use this URL to reach the software from home as well as the office. However, be aware that you must remain connected to the internet for your entire Citrix work session. Available Programs As of August 2011, the following programs are available through Citrix: • Exceed 14 • iThink 9 • Maple 15 • SPSS Statistics 19 • Stata 11 • StatView 5 If you would like to request a new program be added to the Citrix server, please contact the Instructional Technology Support Services team. Common Citrix Problems and their Solutions Unable to Log In If you are unable to log into the Citrix web portal, make sure your username and password are correct. If you are a student, make sure the Domain drop down menu says students.hamilton.edu. The default domain (Hamilton.edu) is correct for faculty and other employees of the college. Keyboard Shortcuts Citrix applications are presented in a Windows environment. Therefore, keyboard shortcuts must be those used in the Windows file management system. Macintosh users should note that the shortcut for copying is and the shortcut for pasting is . You may also use the Edit menu to select these functions. Folder Access If you are experiencing difficulties navigating through folders, make sure the folder you are trying to open does not contain the forward slash ‘/’ symbol. If it does, rename it and try accessing it again. Other ITS Citrix Webpages Registering and Logging into Citrix Installing the Citrix Client on your Computer Launching Citrix Programs, Opening and Saving Files in Citrix Programs, and Printing from Citrix Programs
Registering and Logging into Citrix StatView Registration If this is the first time you are trying to login to Citrix, you MUST REGISTER. The link for registration is on the bottom of the login page. Students will also need to re-register every academic year. Once you register, it will take several minutes (approximately 10) for all of the systems to be updated with your access information. Logging into Citrix Once you are registered, log in to the Citrix Web Portal. The username you should use is the same as your My Hamilton username. The password is the same password you use to access the SSS or ESS servers. If you are a student, you will need to change the Domain dropdown to students.hamilton.edu. If a matrix full of applications appears, please navigate to the Launching Citrix Programs webpage. Else, proceed to the Installing Citrix Client webpage.

Stata

Installing the Citrix Client on your Computer Stata Installing Citrix Client These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are: • On a Windows system: o Log into the Citrixweb page. • A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop. • Double-click on the installer when it when it has downloaded. • Once the installation has completed, click the Continue button on the web page. • Proceed to Launching Citrix Programs. • If this does not seem to be the case for you, follow the directions for updating below. • On a Macintosh system: o After logging in, you will be taken to a screen that will prompt you to download the plugin. o Click Download to download the plugin. o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it. o A window will open containing the plug-in installation file—double-click it to launch the installer. o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully. o Once the installation has completed, click the Continue button on the web page. o Proceed to Launching Citrix Programs. o If this does not seem to be the case for you, follow the directions for updating below. • Updating your Citrix client, any system o Log into the Citrixweb page. o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing. o Click on the “Preferences” menu and select “Connection Preferences”. o Under “Client settings”, click on “Run Client Detection”. • If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.” • You’re done, there is no update or installation necessary. o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client. • Follow the directions on that page to download the client. • If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see. • Double click the saved file to run. • If asked if you want to allow the program to make changes to your computer, click “Yes”. o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Introduction to Citrix Stata What is Citrix? The computers in public labs deliver some specialized software via Citrix – a client/server configuration that makes software more broadly available to students and faculty. In this model, there is a server which runs the Citrix system, and on which Windows desktop software, like SPSS or Maple, has been installed. There is also a client, a small piece of software that you, the end user, install on your personal computer. Finally, there is a web page (http://citrixweb.hamilton.edu) that allows you to tell the Citrix server which software you want to run. After that, the program you choose runs on the Citrix server, but looks like it is running on your personal computer. You get access to all the same resources you can normally access from your computer. Note that it doesn’t matter whether your personal computer is a Macintosh or Windows computer. Citrix has a client written for either of these computer platforms, and will make the necessary translation so that you can run the software from your computer - that is “from”, not “on”. The actual software, such as Exceed or Stata, never runs on your personal computer, only on the Citrix server. One of the important advantages of the Citrix server for teaching and learning is the ability of the students to access the software from their dormitory rooms, or even away from campus - any location where they can use the web to reach http://citrixweb.hamilton.edu/. It is also possible for faculty to use this URL to reach the software from home as well as the office. However, be aware that you must remain connected to the internet for your entire Citrix work session. Available Programs As of August 2011, the following programs are available through Citrix: • Exceed 14 • iThink 9 • Maple 15 • SPSS Statistics 19 • Stata 11 • StatView 5 If you would like to request a new program be added to the Citrix server, please contact the Instructional Technology Support Services team. Common Citrix Problems and their Solutions Unable to Log In If you are unable to log into the Citrix web portal, make sure your username and password are correct. If you are a student, make sure the Domain drop down menu says students.hamilton.edu. The default domain (Hamilton.edu) is correct for faculty and other employees of the college. Keyboard Shortcuts Citrix applications are presented in a Windows environment. Therefore, keyboard shortcuts must be those used in the Windows file management system. Macintosh users should note that the shortcut for copying is and the shortcut for pasting is . You may also use the Edit menu to select these functions. Folder Access If you are experiencing difficulties navigating through folders, make sure the folder you are trying to open does not contain the forward slash ‘/’ symbol. If it does, rename it and try accessing it again. Other ITS Citrix Webpages Registering and Logging into Citrix Installing the Citrix Client on your Computer Launching Citrix Programs, Opening and Saving Files in Citrix Programs, and Printing from Citrix Programs
Registering and Logging into Citrix Stata Registration If this is the first time you are trying to login to Citrix, you MUST REGISTER. The link for registration is on the bottom of the login page. Students will also need to re-register every academic year. Once you register, it will take several minutes (approximately 10) for all of the systems to be updated with your access information. Logging into Citrix Once you are registered, log in to the Citrix Web Portal. The username you should use is the same as your My Hamilton username. The password is the same password you use to access the SSS or ESS servers. If you are a student, you will need to change the Domain dropdown to students.hamilton.edu. If a matrix full of applications appears, please navigate to the Launching Citrix Programs webpage. Else, proceed to the Installing Citrix Client webpage.

iThink

Installing the Citrix Client on your Computer iThink Installing Citrix Client These instructions only pertain to your personal computer. If you are on a public lab, or Hamilton-issued computer, the Citrix Client has been preinstalled. This process need be followed only once for any single computer in any academic year. If it has been some time since you last installed the Citrix client on your computer, you may want to update the client for the best performance. The steps for installation are: • On a Windows system: o Log into the Citrixweb page. • A page will appear that prompts you to download the client. Place a check in the check box and click Download. The file will request to be saved to your computer. Please save it to your Desktop. • Double-click on the installer when it when it has downloaded. • Once the installation has completed, click the Continue button on the web page. • Proceed to Launching Citrix Programs. • If this does not seem to be the case for you, follow the directions for updating below. • On a Macintosh system: o After logging in, you will be taken to a screen that will prompt you to download the plugin. o Click Download to download the plugin. o The Citrix Plug-in DMG file will download to your Desktop or Downloads folder. Find the file and double-click on it. o A window will open containing the plug-in installation file—double-click it to launch the installer. o Install the app by clicking Continue and Agree until you see a window that indicates the software has been installed successfully. o Once the installation has completed, click the Continue button on the web page. o Proceed to Launching Citrix Programs. o If this does not seem to be the case for you, follow the directions for updating below. • Updating your Citrix client, any system o Log into the Citrixweb page. o Near the top of the applications page, you will see a horizontal bar with some menu choices in it. The “Applications” menu will probably be dark blue, indicating that the “Applications” screen is what you are seeing. o Click on the “Preferences” menu and select “Connection Preferences”. o Under “Client settings”, click on “Run Client Detection”. • If you are immediately returned to the “Applications” screen, you should see an information message under the menu bar and above the applications list that says “The preferred client is already available on your computer.” • You’re done, there is no update or installation necessary. o If you don’t have the most current version of the client, you will be taken to a screen that allows you to download the client. • Follow the directions on that page to download the client. • If you receive a warning about the file having been downloaded from the internet, click “Save file” or “Open”, according to the screen you see. • Double click the saved file to run. • If asked if you want to allow the program to make changes to your computer, click “Yes”. o You should now be able to return to the Citrixweb Application page, and select the software you wish to use.
Introduction to Citrix iThink What is Citrix? The computers in public labs deliver some specialized software via Citrix – a client/server configuration that makes software more broadly available to students and faculty. In this model, there is a server which runs the Citrix system, and on which Windows desktop software, like SPSS or Maple, has been installed. There is also a client, a small piece of software that you, the end user, install on your personal computer. Finally, there is a web page (http://citrixweb.hamilton.edu) that allows you to tell the Citrix server which software you want to run. After that, the program you choose runs on the Citrix server, but looks like it is running on your personal computer. You get access to all the same resources you can normally access from your computer. Note that it doesn’t matter whether your personal computer is a Macintosh or Windows computer. Citrix has a client written for either of these computer platforms, and will make the necessary translation so that you can run the software from your computer - that is “from”, not “on”. The actual software, such as Exceed or Stata, never runs on your personal computer, only on the Citrix server. One of the important advantages of the Citrix server for teaching and learning is the ability of the students to access the software from their dormitory rooms, or even away from campus - any location where they can use the web to reach http://citrixweb.hamilton.edu/. It is also possible for faculty to use this URL to reach the software from home as well as the office. However, be aware that you must remain connected to the internet for your entire Citrix work session. Available Programs As of August 2011, the following programs are available through Citrix: • Exceed 14 • iThink 9 • Maple 15 • SPSS Statistics 19 • Stata 11 • StatView 5 If you would like to request a new program be added to the Citrix server, please contact the Instructional Technology Support Services team. Common Citrix Problems and their Solutions Unable to Log In If you are unable to log into the Citrix web portal, make sure your username and password are correct. If you are a student, make sure the Domain drop down menu says students.hamilton.edu. The default domain (Hamilton.edu) is correct for faculty and other employees of the college. Keyboard Shortcuts Citrix applications are presented in a Windows environment. Therefore, keyboard shortcuts must be those used in the Windows file management system. Macintosh users should note that the shortcut for copying is and the shortcut for pasting is . You may also use the Edit menu to select these functions. Folder Access If you are experiencing difficulties navigating through folders, make sure the folder you are trying to open does not contain the forward slash ‘/’ symbol. If it does, rename it and try accessing it again. Other ITS Citrix Webpages Registering and Logging into Citrix Installing the Citrix Client on your Computer Launching Citrix Programs, Opening and Saving Files in Citrix Programs, and Printing from Citrix Programs
Registering and Logging into Citrix iThink Registration If this is the first time you are trying to login to Citrix, you MUST REGISTER. The link for registration is on the bottom of the login page. Students will also need to re-register every academic year. Once you register, it will take several minutes (approximately 10) for all of the systems to be updated with your access information. Logging into Citrix Once you are registered, log in to the Citrix Web Portal. The username you should use is the same as your My Hamilton username. The password is the same password you use to access the SSS or ESS servers. If you are a student, you will need to change the Domain dropdown to students.hamilton.edu. If a matrix full of applications appears, please navigate to the Launching Citrix Programs webpage. Else, proceed to the Installing Citrix Client webpage.