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Nhora Serrano, Director of Academic Technology, Teaching, and Research Services

Nhora Serrano, director of academic technology, teaching, & research, co-authored a newly published EDUCAUSE Review resource, "7 Things You Should Know About Instructional Continuity." EDUCAUSE Review is the flagship publication of EDUCAUSE, a nonprofit association dedicated to advancing higher education through the use of information technology.

The article offers colleges a practical framework for preparing for the unexpected — for example, a cyberattack, severe weather, or a network outage, that suddenly disrupts the systems colleges rely on every day. The writers contend that instructional continuity isn't about preserving a course exactly as planned. Instead, the priority during a disruption should be adapting the learning experience so students can keep making meaningful progress toward their course and program goals, even when circumstances change. Achieving that kind of resilience takes more than technology — it requires close collaboration across campus, including academic leaders, faculty, staff, and students themselves.

Ultimately, the authors argue, instructional continuity is less about crisis response and more about a resilient, student-centered commitment to educational excellence — one where institutions that prepare collaboratively and keep learning at the center are best positioned to support every learner through times of uncertainty.

Posted October 12, 2026

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