Making and Managing Appointments
On the search criteria screen, verify that “Oral Communication Center” is selected.
You can also limit your search in other ways:
- If you are coming for a presentation in another language, select that language under Reason. Otherwise, you can leave the reason blank.
- You can choose the date range to search if you are looking for a future appointment. If you do not change this setting, the default dates are the next two weeks.
- If you want to only look for certain days or times, you can choose those restrictions as well.
Note: you can book up to 60 days in advance and no less than 4 hours before an appointment time. If you are trying to make a last minute appointment, please call 315-859-4401 or email firstname.lastname@example.org.
You will be presented with a list of available appointments that meet your criteria, sorted by day. Each green block is an available appointment.
Click on the time that you want to book. You will then be asked some additional questions to help us prepare for your appointment.
Enter appointment details:
Subject: Pick which of your classes you are coming in for. If you are not coming in for a class, you can select from the other options to tell us what best fits your visit.
Reason: Give us an idea of what you hope to accomplish. If you searched with reason, that information will be already completed.
Is this a group appointment? Select yes or no to let us know if we should expect just you or some friends as well. If you have group members, enter their names in the “notes” section.
Be sure to click “save.” You should now see the appointment on the main menu of TutorTrac and also have an email confirming the appointment.
What if the search doesn’t show any appointments?
If your search finds no results, you can try adjusting your search to see other options. If that doesn’t work, email us at email@example.com with information about your needs and we will do our best to get you set up.
Verify that you have selected the right appointment to cancel. Enter a note about why you are canceling (e.g., “my assignment due date changed”). Be sure to click “Confirm Cancellation.”
You can choose to receive text messages that confirm appointments and cancellations as well as reminders. When you’ve logged in to TutorTrac, look for a block to the right. Check the “Activate” box and a set of directions and options will appear. Regardless of this setting, you will still receive email notifications and reminders.