FAQs
Where is the health center located?
The health center is located at the top of College Hill Road on the right before the main cross walk for the North and South sides of the campus.
What are the hours of the health center?
The health center is open during the academic year Monday, Tuesday, Thursday, & Friday from 8:30 a.m. to 4:30 p.m. and Wednesday 10 a.m. to 4:30 p.m. The health center is closed M-F from 12:00-1:00 p.m. and closed on Saturday & Sunday.
Is the health center open all through the calendar year?
No, the health center is closed during summer, fall, Thanksgiving, winter, and spring breaks.
Do I need to schedule an appointment to be seen or can I just walk in to be seen?
Appointments are needed to be seen at the health center, however exceptions are made for medical emergencies. To schedule an appointment, please call 315-859-4111.
What do I do if I have a medical emergency?
If you have a medical emergency, call the Campus Safety Emergency Line at 315-859-4000 for HCEMS (Hamilton College Emergency Medical Service).
If I am not feeling well, but it is not an emergency, what should I do?
If you are not feeling well and the health center is closed, and you need medical attention, you can go to one of two urgent care facilities: Faxton Urgent Care, Slocum Dickson Urgent Care. There are also two local hospitals: Faxton-St. Luke's, and St. Elizabeth's.
Is there an office fee to be seen at the health center?
No, the health center does not charge for office visits. Students will be charged for medications given from the health center and for rapid mono, rapid strep, pregnancy tests, EKG's and for "No Show" appointments.
Do I need to purchase the student health insurance to be seen at the health center?
No, all students may receive services from the health center.
If I have health center charges on my tuition bill, will you bill my health insurance?
No, the student health service is not equipped to bill individual student insurance companies. If you are seen here and are billed for medications or tests, our office will provide you with a bill which you may submit to your insurance carrier. A copy of the bill is kept in the students medical chart. A copy of the bill with limited information is also sent to the business office and the charge is applied to the tuition bill. Please note the date for any health center charges that appear on the statement of accounts is not the date the student was seen in the health center, it is the date the business office applied the charge to the billing statement. Copies of health center invoices are available upon the written request of the student.
I have a new health insurance card since I completed the insurance waiver. Do I need to inform the health center of the change?
Yes, we will need to be notified of any changes to your health insurance. Please have a front and back copy of your card sent to the health center.
I have prescriptions, can I get them filled at the health center?
If you have a prescription plan, we do advise you to fill the prescriptions at one of the three local pharmacies in Clinton. CVS , Kinney Drugs, and Price Chopper Pharmacy all deliver prescriptions to the health center free of charge. The pharmacies require a copy of the prescription, your health insurance information and a credit card on file for billing purposes. You will need to bring your Hill card with you to the health center to pick up your prescription as a form of verification.
I have a medical appointment off campus, how do I get there?
The health center will provide a voucher for a taxi transport off campus for medical purposes. You need to call the health center at least one day in advance to make arrangements for this service or you may contact campus safety for after hours and on weekends when the health center is closed. Be advised that failure to cancel an appointment for scheduled taxi transportation will result in a noncancellation fee which will be added to the student's tuition bill.
Will my parents by notified if I have been to the health center or if I am sick?
The health center staff will only contact your parents if there is a life threatening illness or concern. If you are being sent to the hospital, we ask you to contact your parents to let them know. If you sign a medical release giving the provider permission, the provider will discuss the condition with your parent. If you were seen at the health center and your parents call to discuss the visit, you will need to sign a medical release while you are here granting permission for the provider to discuss your appointment with your parents.
I am a returning student. Do I need to submit another completed health form?
No, the physical exam form is required only as an entering first year student. If any new medical information arises, we do ask you to inform the health center or have medical records sent to our office.
Are there any recommended items I should bring with me to Hamilton?
Yes, you will need to bring any ongoing prescription medications and if you have asthma and use a nebulizer, to bring your nebulizer. We also recommend the following items:
- Health Insurance Card
- Thermometer
- Band Aids
- Tweezers
- Fever reducer/pain reliever medications such as ibuprofen and acetaminophen
- Cough and cold medication
- Reusable cold packs
- Tissues
- Hand Sanitizer