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Cable service in residence halls rooms is provided and serviced by Spectrum (formerly Time Warner Cable). Any contact with Spectrum needs to be done via LITS.  They cannot accept requests from students living in college residence halls via their webpages. 

  • Please email
  • Give: your name, residence hall name, room number and a full description of the problem.

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Reporting Problems

  • Residence Hall Rooms:
  • Classrooms and Offices: Call A/V Services at 315-859-4120

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