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Quick Start Guide for List Owners

Table of Contents

Logging in and Setting Your Listserv Preferences
Viewing, Adding or Deleting Subscriptions (one at a time)
Managing Subscriptions in Bulk

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Logging in and Setting Your Listserv Preferences (a one-time operation)

  1. Open your web browser software (Internet Explorer, FireFox, Safari, etc.) and go to:
  2. Click on Log In (in the upper right corner). Log into Listserv
    1. If you have a password already established, enter your entire e-mail address (e.g. and your Listserv password in the fields provided.  Then click on the Log In button as shown in the image below section b.
    2. If you don’t have a password, or don’t remember your password, click on the link to “get a new LISTSERV password” and follow the on-screen prompts.  When your password has been set, return to

      request a Listserv password
  3. Once you’ve logged in, click on List Dashboard (located in the left menu column).

Viewing, Adding or Deleting Subscriptions (one at a time) and how to see a full list of your subscribers

There are three (3) sections within this topic that describe how to manage individual subscriptions. This first section describes how to obtain a list of all your current subscribers.  The second, describes how to add subscribers one at a time, and the third section describes how to delete subscriptions one at a time. The steps that follow will satisfy most of your subscription management needs. However, if you need to add or delete large numbers of subscribers proceed to the section called Managing Subscriptions in Bulk for instructions.

  1. If you are not already in the List Dashboard view, click on the List Dashboard (located in the left menu column).  This will show all the listserv lists you are managing or own.
  2. The column header of the listserv lists are as follows;  List Name, Subscribers, Owner, Subscription, Send, Confidential, etc.)
  3. Each field under the column header is clickable.

To see a full list of your subscribers

  1. Click on the number under the column heading labeled Subscribers to see the number of people who are subscribed to the associated listserv list.  This is also where you are able to add new subscribers individually or in Bulk.

To add a new subscription

  1. In the box labeled Add Subscriber, in the space, enter the subscriber’s full email address followed by the individual's first and last name. For example, you might type Alexander Hamilton.
    • NOTE: If you want the subscriber to receive an email notification that you have added him/her to the list, it will do so by default. To prevent this, simply click in the dot next to Do Not Notify the User
  2. If everything looks correct, click on the button labeled Add Subscriber.
  3. Blue text should appear at the top left side of the screen that confirms the successful addition.  If the subscription already exists, you’ll be notified of this in the same location.
  4. Repeat these steps for each new subscription you wish to add.
  5. If you are finished, you should log out of Listserv from the “Log Out” link in the upper right corner of the screen (directly below the green question mark icon).

To find and delete a subscriber

  1. We are assuming that you are in the Subscribers listing. 
  2. To delete a Subscriber or a bunch of Subscribers simply check the box next to each subscriber you would like to be removed from the listserv list. 
  3. At the bottom of the list of subscribers click the button labeled Delete Subscribers.
  4. If you are finished, you should log out of Listserv from the “Log Out” link in the upper right corner of the screen (directly below the green question mark icon).

Managing Subscriptions in Bulk

When you have large numbers of people to subscribe or unsubscribe from your list, you will benefit from using the bulk operations feature in Listserv.

Before you choose the Bulk Operations link in the listing of Subscribers, there are a few preparations you need to make first.

NOTE: Subscription additions and deletions CANNOT be added to the same file (described below). However, you can create a master file that contains all of the desired subscribers (both old and new) and use it to replace the entire list of existing subscribers.

  1. You must first create a plain text file that contains a list of the subscribers you wish to add or delete (the format is described in sections 2 & 3 below). This file can be created in Microsoft Word or in Microsoft Excel but you must take care to choose Save As in order to change the file format to Plain Text (*.txt) in MS Word or as  Text (MS-DOS) (*.txt) in Microsoft Excel.
  2. Start by clicking on the File menu (Windows) or the Word or Excel menu (Macintosh) and from it choose Save As...

    IMPORTANT NOTE: Each subscriber appears on a separate line (flush left). A tab (not a space) is used to separate the e-mail address from the subscriber’s full name.  Spaces can be used within the first and last name. If you are using Excel, the address and name should be in separate columns.

    1. On a Windows computer, “Plain Text (*.txt)" (Word) or "Text (MS-DOS)(*.txt)" (Excel) is found by selecting the Save as type drop-down list. Save as type drop-down list
    2. On a Macintosh, “Plain Text (*.txt)” (Word) or  "MS-DOS Formatted Text (*.txt)" (Excel) is found in the File menu drop-down list. 

      File menu drop-down list
  3. Additions should be typed as follows (full address followed by full name). George Washington Abraham Lincoln Alexander Hamilton

    NOTE: It is not necessary to include the subscriber’s full name if their subscription is being deleted from the list.
  4. Deletions should be typed as follows  (full address only).  Use ONLY if you are deleting old subscribers from the list.
  5. Once your plain text file is prepared,  you should log in to Listserv ( - if you have not already done so - and then proceed to the List Dashboard menu.  
  6. Under the column heading click the number of the associated listserv list that you want to apply the bulk operation on. 
  7. When the list of subscribers appears click the link called Bulk Operations.
  8. A window will appear, click the radial button for the appropriate bulk operation you would like to do.
  9. Click the Choose File button and navigate to the text file you created in the previous steps.
  10. Review your settings to confirm you are about to perform the correct operation and then click on the Import button.
  11. If you are finished, you should log out of Listserv from the “Log Out” link in the upper right corner of the screen (directly below the green question mark icon).

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Last updated: December 1, 2022


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