Mobile Credential
Add your mobile Hill Card to Apple Wallet or Google Wallet to use all over campus.
With the new mobile Hill Card, Hamilton community members can use their iPhone, Apple Watch, or Android phone to conveniently, safely, and securely access campus buildings, get meals, purchase items on campus, and more.
Key Features
- Available to all Hamilton students, faculty, and staff.
- With support for iPhones, Apple Watches, and Android devices, your Hill Card is always with you.
- Works any place on or near the Hamilton campus where plastic Hill Cards are accepted.
- It’s easy to use—simply hold your supported phone or Apple Watch near the same reader where you would tap/swipe your physical Hill Card.
Getting Started
There is minimal set-up required to use Mobile Credential. Most users can begin using their Hill Card on their phones in minutes. If you already have the eAccounts app, you’ll need to delete it and reinstall it to download the mobile pass.
Hardware Requirements
- iPhone: iPhone 6, iPhone 6 Plus or later; iOS 12.2 or later
- Apple Watch: Series 1 or later, and watchOS 5.2 or later
- Android: version 5.0 or later
Set-Up
Setting up Mobile Credential on Apple iPhone or Watch
- Download the eAccounts Mobile app to your phone.
- Swipe through the four introductory screens and tap Get Started.
- Search for Hamilton College and click through to the login screen.
- Log in with your Hamilton credentials.
- Next, enter your Login Code to authenticate your device.
- Once you’ve authenticated, you’ll see your Hill Card account along with any related transaction history.
- Click the Add to Apple Wallet button at the top right to add your Hill Card. You can provision credentials for your iPhone and your Apple Watch (one of each per student).
- Click iPhone and continue through the prompts (Next, Agree to Terms & Conditions).
- When the process is complete, the app will send a notification to verify your Hill Card has been added to the Wallet.
- Tap Done in the upper right corner to return to the Home screen of the app.
- You can now add your Apple Watch using the same process.
Using Mobile Credential on your Apple Device
- Your device must be powered on, but it does not have to be connected to a network. Some devices (iPhone X models) will still work for a period of time after your battery has been depleted.
- The Hill Card readers are sensitive to the position of your device. Hold the top of your iPhone near a reader to use your Hill Card, or your Apple Watch near the reader.
- For iPhones released after the 6/6 Plus, Express Mode allows you to use your Hill Card without unlocking the device with a passcode, Touch ID or Face ID. Just tap your device against the reader to recognize your Hill Card. For iPhone 6/6 Plus, you’ll need to double-click the Home button, tap your default payment card and select your Hill Card. Verify your identity with Touch ID then hold the top of your phone near the reader.
- To display your Hill Card, open Apple Wallet and select your Hill Card from your saved cards.
- To add funds to your accounts in the eAccounts app, save a payment method in Hill Card Online first. Make a deposit via your desktop or mobile browser and once you’ve completed the deposit, there will be an option to save your credit card information. Once you have added the card information in Hill Card Online, that card will be available in the eAccounts app for future deposits. If you’ve already used eAccounts to access your mobile credential, you’ll need to sign out and back in to update the saved payment information.
- Contact information for the Hill Card Office is also available from the Hill Card menu in the Apple Wallet.
Setting up Mobile Credential on Android
- NFC needs to be available on your phone and active for Hill Card Mobile. If you’re not sure if your phone has NFC and if it’s enabled, go to your Settings menu and look for NFC. It may be under Connected Devices> Connection Settings on some phones. (If you can’t find it, use the search option on the top right to double check.) Once you find it, toggle the setting to On.
- Next, open Google Pay and make sure it’s enabled as well. If you don’t have Google Pay on your phone, you can download it free in the Play Store. If the app prompts you to add a credit card, you can bypass that screen and return to the Google Pay home screen.
- Download the eAccounts app from Transact Campus and install it.
- Open eAccounts, click through the start up prompts and tap Get Started.
- Find Hamilton College and continue to the login screen.
- Log in with your Hamilton credentials and enter your Login Code to authenticate your device.
- Once you’ve successfully authenticated, you’ll see your Hill Card account along with any related transaction history.
- Click the Add to Google Pay button to add your Hill Card to the Google Wallet.
- Continue through the prompts and accept the Hamilton College Terms and Conditions
- Next, accept the Google Pay terms of service
- The next screen will confirm your Hill Card has been added to Google Pay
Using Mobile Credential on Android
- You don’t need to unlock your phone, but the screen must be awake to use your Hill Card. Tap the power button to wake the screen and tap your phone against the reader. Note, the antenna location may vary by device, but is often in the middle of the phone. You may have to experiment with your phone to find the correct tap location to recognize your mobile credential.
- To display your Hill Card, open the eAccounts app and select the View in Google Pay icon.
- To add funds to your accounts in the eAccounts app, save a payment method in Hill Card Online first. Make a deposit via your desktop or mobile browser and once you’ve completed the deposit, there will be an option to save your credit card information. Once you have added the card information in Hill Card Online, that card will be available in the eAccounts app for future deposits. If you’ve already used eAccounts to access your mobile credential, you’ll need to sign out and back in to update the saved payment information.
General Questions
We recommend you retain your physical Hill Card in a secure location as a back-up, should you lose or damage a device.
Yes, your physical Hill Card will continue to function after you have added your Hill Card to your device. Remember, the Mobile Hill Card is a privilege and benefit of being part of the Hamilton College community.
If you have any of the iPhone XS, XS Max, or XR models, yes. Express Mode with power reserve is available for up to five hours when your phone needs to be charged. (For more details, see https://support.apple.com/en-us/HT208965.) Android phones and other iPhone models (iPhone 8 and earlier) do not offer this feature.
Contact the Hill Card office to address the issue (hillcard@hamilton.edu / 315-859-4271).
As with your physical Hill Card, your mobile credential will become inactive, and any remaining balance on the card will be refunded to you.
First, you need to go to the Hill Card office or Campus Safety with a valid, government-issued ID and fill out the Pub ID form.
You will need to follow the same steps as adding your mobile Hill Card. More details to come.
Setting Up Your Device
Your physical Hill Card will continue to work.
Contact the Hamilton College Help Desk at 315-859-4181.
If you forgot your password, you can no longer update it via the Hamilton College Password Manager. Instead, you will need to contact the Hamilton College Help Desk at 315-859-4181.
If you know your password and just need to change it, follow the instructions here.
The Series # for your Apple Watch can be found on the back of the Watch.
*Note: The Series 0 Watch is not eligible for this program.
Instructions for verifying and/or updating your Apple Watch software version can be found here.
Information can be found on the Apple ID support page or the iCloud support page.
From your device, tap: Settings>About Phone>Software Information.
To update, from your device tap: Settings >General >Software Update >Download >Install >Passcode may be required.
Your device will display the estimated download time.
eAccounts Questions
Yes, you will need to install the updated version of the eAccounts mobile app.
On your device, visit the App Store or Google Play Store and search eAccounts. The store will prompt you to install any required updates.
Contact
Office / Department Name
Hill Card Office
Contact Name
Amber Denny
