Flexible Spending Accounts
Updated features from PayFlex
The member uses the debit card. The merchant approves the card at the point-of-purchase. PayFlex has not substantiated the card transaction yet.
Please save the receipt for your card transaction at (Merchant Name) in case we need to verify the expense.
The member uses the card. The merchant processes the debit card transaction. PayFlex substantiates the card transaction. The member can view the transaction online.
Your card transaction of <$XX.XX> at (Merchant Name) has been substantiated. No further action will be required.
The member uses the debit card. The merchant processes the card transaction. PayFlex is unable to substantiate the transaction. The member can view the transaction online.
Your card transaction of <$XX.XX> at (Merchant Name) will require documentation. Login online to learn more.
How do members sign up for this notification?
To sign up, members must login to the PayFlex member portal. At the top of the page, click on My Settings and select Notifications / Email Address. Then they can select the notifications they wish to receive and click Submit.