Audiovisual Services (AV)
We provide technical support for presentations and events across the campus.
To request Audiovisual support for your event, you will need to use the 25Live scheduling system. If you have never submitted an event request through 25Live before, or would like additional training, please contact the College Events & Scheduling Office firstname.lastname@example.org.
To start your AV support request, you will need to first create your event using the 25Live Event Form. Under the Required Event Information section on the event form, make sure to click Yes for tech (AV) support, then write the details of your needs in the box that appears below. If you are not able to use 25Live for your support request (e.g. if you need support for a regularly scheduled class), please contact the AVS Coordinator at 315-859-3120 or by email email@example.com.
Support should be requested 10 days in advance, or by Wednesday of the week prior to the date they are needed. (For example, if support is needed on a Saturday (Jul 14), the request should be made by Wednesday (Jul 4) of the prior week, not the Wednesday (Jul 11) just before the event date). This will insure equipment and staff availability for your event. We will try our best to accommodate last-minute requests, but we can not guarantee their approval.
For more information about Audiovisual Classroom or Event Support Services, please contact the AVS Office, 315-859-4120 or by email firstname.lastname@example.org.
AVS provides event support for student organizations that are recognized by the Student Activities office. There are no charges for these services. Students should make their request when submitting their room reservation in 25Live at least 10 days in advance, and should attend a Weekly Events meeting to confirm their event requirements.
We offer video recording for academic presentations and general campus events. All requests should be submitted at least 10 days in advance to guarantee support on that specific date. We offer streaming assistance with live Zoom meetings and events. For any other type of streaming request please contact us directly.
AVS provides both support and training for Zoom, the college's recommended video conferencing software. We can help with getting a meeting started anywhere on campus as long as the request is submitted at least 1 week in advance.
AV also provides live tech support for virtual events, and can assist with scheduling and hosting Webinars. If you are interested in hosting a Webinar please complete this form and someone will get back in touch with you shortly.
Zoom training sessions are typically offered a few times throughout the academic year and are also available upon request. To schedule a Zoom training session please contact Abbi Brancy directly.
For maintenance and support, call #600.
To show your class a DVD from Burke Library you must check out the movie and show it yourself*. Email email@example.com or call 315-859-4479 for information about the media collection and borrowing items.
In virtually all classrooms, the AV equipment is operated via a touchscreen on the podium. If you are unfamiliar with the equipment, contact AV Services (x4120) to schedule a system tutorial in your classroom.
*If you plan to use the new 4K system in the KJ auditorium with the larger screen, you will need to book the space in 25Live, select tech support for your event, and note that you will need projectionist to assist you. These requests must be received at least 10 days in advance.
We have 4 video conference carts on campus in various locations: Burke Library, Taylor Science Center, Kirner-Johnson (KJ), and Spencer House. These carts can be moved to any location in the building they reside in, and an AV student or staff member will assist you with setting up the cart and starting your video conference. Please make sure to submit your support request at least 1 week in advance. The carts are reserved on a first come first serve basis.
For equipment loans, you will need to contact the Help Desk either by phone (315) 859-4181, email, or by stopping by the desk on the first floor of Burke Library. The only equipment currently being loaned out by the AV team are portable data projectors, which must be requested at least 7 days in advance by a faculty/staff member, or by an RA for a required event. Please email the AV team directly if you need to borrow a portable data projector.